Andrews Letting and Management Gloucester reviews

★★★★★ 4/5

Trustpilot

A human touch

Sam went the extra mile to help my fiancee and I through the whole process of visiting, applying for and going through the checks to rent the property we just moved into, and showed much human compassion as we were in think of wedding preparation as well. Great communication from her and all the staff at Andrews, and made it easy. The reference check process was also very straightforward and helpful.

Ed · 27 March 2024

★★★★★ 5/5

Trustpilot

Thank you Wallington office

Janine and Tracy were excellent from all aspects. We started our property search with Janine. She answered all the questions in our mind regarding the property purchase process. We could reach her any time. During Janine's absence, Tracy helped us. She was responsive and helped us communicate with the conveyancer. As a result of the service we received from Andrews, we are over the moon.Thank you Janine and Tracy. All the best.

I · 8 March 2024

★★★★★ 5/5

Trustpilot

First rate service

I received excellent service from James & Antoine at the Wallington branch. They updated me at every opportunity, listening to all my concerns and chasing my solicitor when needed. James had sold my parents house 15 years ago and his personal service is second to none. I would highly recommend both gentleman.

Judith · 19 May 2026

★★★★★ 5/5

Trustpilot

Bear Flat - Emma Mussert - absolutely fantastic experience

Bear Flat - Emma Mussert. Emma has been leading and supporting with our recent property sale. The process, through matters outside of her control, was very complex and spanned nearly 6 months. Throughout it, Emma was positive, supportive, and proactive - she actively interacted with our solicitors and the buyers to try and speed up action and improve communications. She constantly prioritised checking in to see what more she could do, was instant on her communication and responses and was a real shine of light throughout what was quite a tough and stressful time. I would not hesitate to recommend Emma, she has been absolutely super and the best experience I have ever had with an estate agent.

D · 4 September 2023

★★★★★ 5/5

Trustpilot

Great team work and excellent service

I am glad that I chose Andrews in Headington to fully manage my flat. A recent urgent issue at the flat was resolved very quickly and efficiently and I received very helpful communications along the well. All the team have been extremely helpful, especially Jenny and Samantha who have both provided an excellent, professional and friendly service and I am very reassured that my flat and tenants are well looked after

Meg · 15 March 2024

★★★★★ 5/5

Google

We were recommended to use Michael Doyle as a mortgage broker, even though we didn’t buy through Andrews. He is absolutely amazing, he’s made getting a mortgage pain free, and has been there every step of the way for us, I cannot recommend him highly enough, if you need a mortgage broker he’s most definitely your best option, I can’t thank him enough

Debbi · 16 February 2026

★★★★★ 5/5

Trustpilot

From the time we called Brian Barnsby…

From the time we called Brian Barnsby at the Morden branch of Anderws to the day we exchanged, (still not completed yet) we knew that Brian was good at whatever he does. Throughout the process, Brian stayed professional, helpful, and understood the pressures that we were under. He was a pleasure to work with, and would definitely use him again. Thank you Brian

Dave · 30 July 2024

★★★★★ 5/5

Trustpilot

Efficient, well informed and organised

The team in Cheltenham were nothing but efficient and well informed throughout the last 4 months, while I was selling a property with their support. I was impressed by their highly organised and systematic approach, which cannot be matched by smaller companies without equivalent process and systems. Viewings were facilitated very soon after prospective buyers approached them, and feedback was provided automatically. I wouldn’t think twice before instructing Andrews again in future.

Jamie · 7 February 2024

★★★★★ 5/5

Trustpilot

Furniture deliveries when you live…

Furniture deliveries when you live abroad can be more stressful than normal - especially because you cannot be there to receive them. Luckily for me, Brianna, Karina and Molly went out of their way to ensure that the deliveries made it safely into the property. I cannot thank them enough for being my eyes and ears and door openers. They didn't have to do this - they did it because they provide a brilliant service. Thank you again.

Lesley · 16 September 2023

★★★★★ 5/5

Trustpilot

Selling a property using Andrew’s Estate Agent, Reigate

I would thoroughly recommend using Andrew’s estate agent in Reigate. Isaac Biggerstaff was the agent who helped us through the process of selling my father’s flat, he was at all times professional, knowledgeable and understood our needs. He kept us up to date with how the move was progressing, and answered any queries promptly. Thank you Isaac for your kind and thoughtful approach.

Jane · 20 July 2024

★★★★★ 5/5

Trustpilot

Letting through Andrews

I've been letting my rental property through Andrews for many years, and have always had efficient and prompt service from whoever I have been dealing with regarding both finding tenants and the management of my flat. Monika Lami is my current contact and she is just as efficient and helpful as her predecessors - I am very pleased.

AA · 8 October 2024

★★★★★ 5/5

Trustpilot

First time buyers

Upon getting an offer accepted for our first home, we can recommend Andrews and more specifically, Elliot, the estate agent that we have dealt with directly. He has been super helpful, always approachable and quick to return our questions and queries. As first time buyers the whole process was very new to us but Elliot made things as simple and straightforward as possible and we have felt confident throughout the process.

Lee · 14 February 2024

★★★★★ 5/5

Trustpilot

Thank you for your help yesterday…

Thank you for your help yesterday Sammi. New to the rental market - and the area, you explained what the rental market in Oxford is like - and managed our expectations in a kind and thoughtful manner. Thank you for making sure we were able to view the property during our brief visit to the city.

Rachel · 1 November 2024

★★★★★ 5/5

Trustpilot

We dealt with lovely Hayley…

We dealt with Hayley Tennet when we needed some help. She was amazing. Really intuitive, helpful and knowledgeable. She recognised what was important to us and really reassured us over any concerns we had. She made everything clear when we didn’t understand things. We left the meeting feeling positive and that we were in very good hands. Highly recommend Hayley at Andrews.

ASB · 23 July 2024

★★★★★ 5/5

Trustpilot

Andrews Clifton Letting Experience

Andrews Clifton let out house out, the second time whilst they have been managing it, and it was a great service. They kept us informed, discussed and advised on decisions and we couldn’t have asked for more.

Emma · 13 August 2026

★★★★★ 5/5

Trustpilot

Caring and helpful team

I would like to take a moment to thank Tracy and her team at the agency. My partner and I were facing difficulties in locating an available flat, but thanks to their diligent efforts, we were presented with several viable options. The support throughout the process has been invaluable, and I am truly grateful for everything they have done.Thank you 🙏

Valentina · 6 August 2024

★★★★★ 5/5

Trustpilot

Amazing support from the team

The team were incredibly supportive throughout the transaction; as a first time buyer, I was new to the process and Emma was there to support me and make sure all of my questions were quickly answered and provided me consistent updates. Thank you to Emma, Zak and the rest of the Andrews team for all of the help, would definitely recommend :)

Gabriela · 12 July 2024

★★★★★ 5/5

Trustpilot

I had a fantastic experience working…

I had a fantastic experience working with Andrews bath. They were incredibly professional,and helpful throughout the entire process.we found the perfect home that meets all our needs. Highly recommended!

Pavankalyan · 28 September 2026

★★★★★ 5/5

Google

We let a property through Andrew's Gloucester for 3 years and always received great service from property manager Sarah Robinson. Sarah was also quick to reply to any questions or issues and these were always resolved quickly. Once we moved from the property it was a very seamless transaction and the deposit was returned swiftly. Thankyou Sarah for all your support

Adam · 24 July 2024

★★★★★ 1/5

Trustpilot

Don't use for shared ownership selling

Instructed Andrews Cheltenham to sell my property in summer 2021 after falling for the sales pitch of shared ownership selling experience. Karl was fantastic and shared all paperwork quickly with shared ownership partner. However due to delays caused by cook taylor Woodhouse (Andrews recommended solicitors) and the shared ownership partner we remarketed in summer 2022 and yes new offers came in quickly, I cant fault Andrews for that. However on acceptance of an offer amd sadly Karl moving on, Andrews did not liaise with shared ownership partner as they had done 1st time, didnt send AIP and validated offer documents (which as seller i dont see). This caused 6 months of Andrews chasing my solicitor who wasn't confirmed to shared ownership partner who still assumed we were on 1st buyer and so ignored correspondence. As shared ownership property this delay led to 4 RICs survey valuations (by Allied Surveyors, they are great) being required in order to complete at over £200 a time. Staff assigned to my sale moved on, often not appraised of this (or the buyer), with one replacement giving me the buyers number directly to liaise. We did this between ourselves and progressed to completion within a couple of months when in direct contact and not with Andrews. Please avoid if selling Shared ownership, or request to be copied in on everything that's sent and don't believe without proof that correct correspondence has been shared with the right parties.

Karen · 15 May 2023

★★★★★ 5/5

Trustpilot

Highly recommend Andrew’s for tenants

We are currently working with Tracey at Andrew’s and the process so far has been brilliant! Tracey keeps us updated throughout the process and understands exactly what we are looking for in a property. So often with estate agents it can feel like they don’t care but it’s not the case with Andrew’s at all. Highly recommend Andrew’s for tenants!

Paigan · 1 August 2024

★★★★★ 5/5

Trustpilot

Professional support.

Over the last few years we have had some issues with tenants as well as the building. Denise Walters from the Clifton Branch turned what was potentially a very stressful time into a calm and manageable experience. I have to say that without her expert advice, creative solutions and incredibly professional manner I don’t know what I’d have done.

Sarah-Jane · 20 February 2026

★★★★★ 5/5

Trustpilot

The staff at Andrew’s were very helpful…

The staff at Andrew’s were very helpful throughout the whole process! Our main contact, Tanya who first valued our property was really helpful throughout and always responded to emails and phone calls very promptly. We are more than happy to highly recommend Andrew’s Midsomer Norton to both prospective buyers and sellers 5 STARS 🤩

Pete · 28 October 2024

★★★★★ 5/5

Google

Shannon is a very attentive agent who understands her applicants needs.

George · 16 February 2026