Elephant Bishopston reviews

★★★★★ 5/5

Google

We have just completed on selling our house in Bristol and would like to say a huge thank you to Ben Adams and the team at Elephant who have been brilliant throughout. We went with Elephant after a recommendation and some not so great experience of other agents. Despite needing to market our property at a tricky time of year, shortly before Christmas, the team got the property onto the market quickly and viewings booked in. Ben's communication, professionalism, support and advice have all been excellent throughout and thanks to his help and negotiation skills we accepted an offer we were happy with early in January and completed in just over a couple of months. Elephant absolutely stand out and deserve all the great reviews they get. They are honest, up front and trustworthy and they are genuinely lovely to work with. I only wish we had gone with them sooner. I would highly recommend going to them if you are looking to sell your house.

H · 24 March 2026

★★★★★ 5/5

Google

I cannot recommend Elephant estate agents enough. They gave me 100% support and beyond with selling my house and also helping me to find a new home. My sale at one point took some twists and turns and they were completely on it, professional, factual, supportive and always with great care. They were communicative and went many extra miles to help me sell and to reassure and support. They are an estate agents with a real difference. Alex was the person who supported me there and was fantastic. When you sell and buy a house, you want that expertise and care. Highly recommended.

M · 14 March 2026

★★★★★ 5/5

Google

If you’re looking to sell your house in Bristol use Elephant! We decided to sell our family home through elephant having purchased it through them 13 years prior! From the outset they (Alex in particular) were fantastic. When we found our dream home our house was not yet on the market. We asked Alex to help us with a quick marketing strategy and we had a buyer within 2 weeks. From there on to completion Alex was incredible! His communication and support was fantastic! Buying and selling houses is stressful but Alex kept us sane through the whole process. We can’t thank him (and Elephant) enough! We are now living our new home and are truly grateful for the support from Alex and the team!

Amy · 14 March 2026

★★★★★ 5/5

Google

I have recently bought a house from a vendor who was using Elephant for the sale, and have been extremely impressed by this estate agency, and in particular by Ben Adams, who saw the sale through from beginning to end. It wasn't always straightforward, and there were some bumps in the road along the way (at one stage I had to pull out of the process, and then later re-enter negotiations) but Ben was great: understanding, tactful and assertive without being pushy (a rare skill). I have dealt with lots of estate agents over the past 4 years, having sold my mother's house and a couple of other houses, and Elephant have been the best. It is really great that you are always dealing with just one person, who knows all the history of the sale and understands the personalities involved, and Ben worked extremely hard at crucial moments, chasing solicitors and working to facilitate negotiations and bring them to a satisfactory conclusion. It was a job very well done! Thank you Ben. From this experience I would recommend Elephant without hesitation. They went above and beyond.

Susan · 28 December 2025

★★★★★ 5/5

Google

I have previously joked that estate agents are devils (sorry!), but having now sold our home through Elephant I am really impressed with the service and care that we received. We had need of a fast sale as we had our offer accepted on "the dream house", when our own home was not even on the market. We had 3 estate agents visit and Ben won the tender through being calm, efficient, and non-aggressive with his sales strategy (there was one agent who made me a bit uncomfortable with pushy tactics). Ben organised 5 pre-market viewings and we sold our house with 3 proceedable offers and in <3 weeks. In addition I liked that Elephant do 30 minute viewings rather than 15 as I think that gives potential buyers a genuine ability to make a decision. Photos were excellent also. Ben was readily available throughout the post-offers to completion process, providing me an outlet for anxieties, chasing (one particularly difficult!) solicitor, and maintaining excellent communication throughout. We are now in our dream home and can't quite believe the whirlwind that just happened, but we got there and are very happy. Thank you!

Carla · 28 November 2025

★★★★★ 5/5

Trustpilot

Best estate agents in Bristol

Elephant acted for us on our sale and purchase in Bishopston and they were absolutely amazing. It was a really long and tricky process, with various bumps along the way, but Alex and Dhani were so supportive, helpful and pragmatic. They really supported us and there were times we thought about giving up and I honestly think that if it hadn’t been for their unwavering support and unbiased advice, (especially Dhani as the agent on our sale), we would have.

SFG · 15 June 2026

★★★★★ 5/5

Google

I sold my house in St Werburghs Bristol with Elephant Estate Agent Gloucester Road, Bristol office in July this year (2025). Elephant made a good impression from the very first valuation visit by Ben Adams. I had valuations from four local estate agents and it wasn’t because of the cakes that I choose Elephant. I found on that first visit that Ben was very knowledgeable about selling and house prices in my local area, he was open to discussion and not pushy, his valuation made sense, I felt it wasn’t overly high or too low, I trusted that Ben and Elephant would do a good job for me, I wasn’t just anyone selling my house as Ben took the time to get to know me as a person. Going forward the house sold in 1 weekend of block viewing with 3 offers at the asking price. Further down the line I was also impressed with Ben’s calmness as all around were panicking about demands from a new build company in my onward purchase chain. Ben was a very good communicator with all parties concerned and he always had the answers and could put my mind and my buyers mind at rest during anxious moments in the process. Moving house is stressful and choosing the right Estate Agent who is able to work with you, your buyers and the solicitors is important, I’m glad I made a good choice.

Amanda · 14 August 2025

★★★★★ 5/5

Google

We recently exchanged on a house that Elephant were selling and the estate agent is Alex. We couldn’t have had a better experience. Although we weren’t technically his client, Alex treated us as if we were and really went above and beyond to work with us and seller to get a fast and efficient sale. Highly recommend Alex and Elephant.

Jade · 14 February 2026

★★★★★ 5/5

Trustpilot

Truly fantastic estate agents

We sold our flat in Kingsdown, Bristol, through Elephant and we couldn't have been happier with our choice. Alec was our main point of contact throughout the process and he was brilliant. From the initial valuation, Alec's expert knowledge of the local market and wider industry was very clear. We were also very impressed by Alec's transparency in making sure we understood that many of Elephant's competitors would be cheaper.

Matt · 18 June 2026

★★★★★ 5/5

Google

I have recently sold my house through Elephant Agents Gloucester rd and have nothing but praise for them.Dhani was absolutely brilliant and dealt with the whole thing extremely efficient and always communicated well at every step.He even helped me with writing my offer application for the house I was trying to buy ! The whole team were also very helpful if he was ever not available.I would highly recommend them to anyone .

Ali · 14 August 2025

★★★★★ 5/5

Trustpilot

Nick and his team were a dream to work with

Nick and his team couldn't have been more helpful in the our sale of our home. Being local to the area he knew exactly how to market the property and sell all the positive aspects about the area, including the fantastic schools. He helped us every step of the way, assured us with regular updates throughout the process and even helped explain any jargon. Will always recommend Elephant to and friends or family who are looking to buy or sell. Couldn't have been more happy with our experience.

Jody · 26 March 2026

★★★★★ 5/5

Google

Fantastic experience with Elephant Bishopton Office. They handled the sale of our house so well and worked hard to exchange and complete at short notice. Thank you so much to Alex who reassured us from the beginning, gave us expert advice and was always on hand to answer questions. Also, a special mention to Emily who was super helpful, responsive and kept us informed at every stage. The team are professional and efficient and we highly recommend their services to anyone looking to sell or buy in the area.

Sophie · 29 April 2025

★★★★★ 5/5

Google

Alex and the team were brilliant in helping me sell my house in Horfield. Patient, persevering (in all the right ways) and really easy to deal with throughout. I felt I could totally trust them and reckon both the buyer and I were as best supported to completion as we could have been. Would thoroughly recommend.

Tom · 28 December 2025

★★★★★ 5/5

Google

We recently exchanged on our first home in BS5 through Elephant, and couldn’t be more pleased with the service. We had two prior sales fall through and felt a certain wariness on our third attempt. Alex was quick to calm any jittery feelings we had. He was empathetic to the worries of first-time buyers. Understood our needs and was able to offer expert advice and insights that were invaluable in making informed decisions. Above, Alex was incredibly communicative and responsive, no matter how trivial the ask. Alex was brilliant and Elephant are the agents you want by your side. I cannot recommend them highly enough!

Suta · 14 April 2025

★★★★★ 5/5

Google

What sets elephant apart in my view, is their culture. Their marketing is fantastic of course- selling my home before it even reached market, but their approach was individual. They listen, give great advice and are there throughout the process. I’ve met a few of the team, but recently, Dhani has been awesome with my purchase, navigating with his cool professionalism, and Alex has been an absolute angel with selling my current home, diplomatic and always available for advice. I’ve bought twice and sold once so far with elephant, I say so far, because we’ll see them again when we downsize in about 10 years! Thanks guys!

Tina · 14 April 2025

★★★★★ 5/5

Google

We recently had the pleasure of working with Alex from Elephant, and we couldn’t be more impressed with the service he provided. From start to finish, Alex made the process of buying our first home seamless and stress-free. The entire process took just 10 weeks, which is remarkably quick, and much of that is thanks to Alex's dedication and professionalism. Alex was always open, communicative, and responsive, ensuring we were kept informed every step of the way. Even when our initial offer was rejected, Alex didn’t give up. He kept us in mind and followed up when the previous sale fell through, showing his commitment to finding us the right home. We are incredibly grateful for Alex’s persistence, expertise, and personal approach. He made what can often be a daunting experience smooth and successful. We highly recommend Alex and the team at Elephant to anyone looking to buy or sell a home.

Christian · 14 April 2025

★★★★★ 5/5

Google

Great experience working with the Elephant men! Alex was amazing throughout the whole process - always happy to answer our many questions, patient with talking things through and super quick to respond! Unlike some estate agents who can feel a bit too sales focused, the team at Elephant are knowledgable, approachable, friendly and never pushy. They were more than willing to show us properties even when we wern't quite ready to buy which really helped ease the pressure. Alex's support and guidance throughout has massively helped make our house move a smooth experience. Would highly recommend!

Holly · 14 April 2025

★★★★★ 5/5

Google

I had a fantastic experience working with Ben at Elephant on Gloucester Road. From the start, his professionalism, patience, and flexibility made the process stress-free. He was exceptionally accommodating, even after our offer was accepted, he went out of his way to arrange additional property visits alongside local tradespeople. Having submitted offers on several properties in the area, our experience with Elephant stood out as the most transparent estate agents to work with. Ben’s honest and clear communication, along with his willingness to adapt to our needs, truly sets him apart. I highly recommend Ben and Elephant for anyone seeking a hassle-free and reliable estate agent experience.

Ciaran · 14 April 2025

★★★★★ 5/5

Google

If you are looking for a professional, caring, supportive Estate Agent who puts their clients at the centre of all they do, then choose Elephant. They are a great team, with a superb philosophy which means you know through the whole process, from the first visit to moving day, everything will be completed as they say it will. And there is more to praise and be grateful for! Their communication is amazing, from answering simple questions to explaining difficult processes, and is done in quick time and in a friendly manner. I was never left feeling it was too much trouble, in fact I felt the opposite. A special thank you to Ben who definitely went that extra mile and was nothing at all like the pushy salesman I thought an Estate Agent would be. He couldn’t have been more honest, caring and professional. I thoroughly recommend Ben and the team to anyone buying or selling in the Bristol Area. I score them 10/10, five stars all the way.

Vivien · 14 April 2025

★★★★★ 5/5

Google

Ben was more of an advisor rather than "just" an agent. The only one of 3 agents to advise staging an empty property. Also, quick off the ball and very professional and timely. Wrote up the viewers of the property advising their thoughts and position to progress. All in all a brilliant service, thoroughly recommend.

Laurence · 28 December 2025

★★★★★ 5/5

Google

We had a fantastic experience buying our first home with Elephant Estate Agents. Alex and the team were incredibly helpful, guiding us through the entire process with clear communication and support. They made everything feel straightforward and easy to understand, which really took the stress out of the journey. No question was too much trouble, and they were always willing to help whenever we needed. We’re so grateful for their professionalism and friendliness, highly recommend to anyone looking for a reliable and supportive estate agent.

Simon · 2 April 2025

★★★★★ 5/5

Google

Alex from Bishopston Branch was brilliant. When we initially thought about selling our house Alex came round to look at the house, discuss the market and value etc and there was no pressure to commit there and then. There was good communication throughout and Alex was extremely kind and reassuring on moving day when it was a tad stressful. Would definitely recommend.

Frances · 30 August 2025

★★★★★ 5/5

Google

We've massively appreciated having Ben from Elephant providing excellent advice and guidance along the journey we've had to selling our house. He has taken time to get to know us and our hopes and has been great with communication throughout. He has been instrumental in the very quick sale process we've had in the end, with the time from offer to exchange being just under two months. Thank you Ben for everything

Amanda · 14 April 2025

★★★★★ 5/5

Google

Alex from Elephant was extremely professional and knowledgeable, and was very helpful to us despite representing the vendors. He always ensured the solicitors on both sides are on track and helped to resolve many hiccups we had along the way with the solicitors. Thank you Alex and the Elephant team! We look forward to starting our new life in Bristol!

Narges · 14 August 2025