Trusted Agent profile · Glossop

Simple Lettings and Sales Glossop reviews

4.0

★★★★★ Great

120 reviews across 2 platforms

Suite 1 The Junction, 377 High Street West, Glossop, SK13 8EP

Simple Lettings and Sales's office in Glossop, at Suite 1 The Junction, is rated 4.0 out of 5 across 120 reviews on two platforms, including 115 Google reviews rated 4.0.

Google logo

4.0 / 5

115

Reviews on Google

This office

Yell logo

4.2 / 5

5

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Glossop office, from every platform, shown as written. First names only.

1/5

Google

I would genuinely consider the integrity of this company before you have any dealings with them. As of right now they’re helping Walmer Homes / Southworth Construction sell a number of properties at Peakdale Gardens in Glossop. The properties have been built by the shameful “Kiely” empire. They’ve featured on Cowboy Builders, Watch Dog and Rogue Traders. Certain members of this family have also been to prison. Do some research on: Harewood Associates, Walmer Homes, Prestige New Homes, Southworth Construction before you even think of looking at one of their dodgy houses. They commit fraud, steal people’s money, fold companies, get random people to front companies and be directors and build unsafe homes. Do some research. Simple Sales and Lettings were warned about all of this weeks ago, yet they’ve chosen to advertise properties on behalf of this horrible punch of people. Clearly they’re more interested in money than morals.

Rachel · 21 June 2020

1/5

Google

Most moisture house I ever stayed Thank you to let me have such experience of letting agents, good job!

Tom · 23 December 2023

Agent replied · 8 November 2024

Thank you for your feedback. We do find negative reviews based on deposit disputes to be an unfair representation of our service as a whole and the great work that we do every day. Deposit disputes actually cost the company time and money to complete, so we only do them when necessary for the Landlord. We are sorry that you have reviewed our whole company and the service provided in a negatory manner (in response to deposit deductions being requested) when the deposit is held with the DPS who are an independent party that decide what deposit deductions are fair or not. It really is a small part of the transactions we have had and not a true reflection on our company or service as a whole, just that we have a disagreement on the standard of the property after a tenant vacates.

5/5

Google

My interactions with all the staff at simple Lettings have been nothing but positive. I found them to be really approachable and friendly whilst delivering a very professional and efficient service. I’d highly recommend them.

Nancy · 21 June 2022

Agent replied · 8 November 2024

Thank you so much for this lovely review Nancy, we really appreciate it.

1/5

Google

Avoid at all cost! Dishonest and rude staff. We rented a house in Glossop with them. When we first moved in, the house was filthy and the lounge, which was painted red looked unbelievably uneven and unsightly. We couldn’t believe at the time that someone would dare renting a property in such a state and claim that it had been cleaned. But we liked the area and decided to take it anyway. We repainted the lounge in a neutral colour (we asked permission) and cleaned the house thoroughly. When we eventually decided to leave, we wanted to pay them to come and clean the carpet (a service that they provide). We wanted to see the job so we asked them to come a few weeks before we left the house. An appointment was made but the man, who was supposed to come, never showed up (he cleans carpet and also works in the office). He did not get in touch to cancel, apologise or give any kind of explanation. Another member of staff came round to the house a few weeks later to show some people round and in passing she told us that the company cleaned carpets after tenants had left and that the man who cleans carpet had actually come round and had tried to call. Absolute lies. From that point on, we started to doubt their honesty and we asked to be present during the final inspection. The carpet-cleaner/estate-agent man was extremely rude on the phone to my partner when he asked to be present during the final inspection. He was condescending and generally unpleasant. He said that they did not allow tenants to be present during the final inspection and that to this day no one had complained about them deliberately damaging a property and claiming compensation to tenants. We left the house spotless but were charged over £90 for ‘cleaning’ and for having left some removal boxes in the shed (we thought they might be usedul for the new tenant). Would not recommend.

Laela · 22 June 2019

5/5

Google

I have been a private landlord in the Glossop area for over 15 years and I have always handled my own lettings and management although as my portfolio grew I realised I could do with some help. I decided to use Simple lettings after a recommendation from a friend and true to the recommendation they have been brilliant, taking a very professional approach from the start and keeping both landlord and tenant fully informed of their responsibilities whilst helping free up a lot of my time to concentrate on other areas of my business. Landlord or tenant I would highly recommend calling Simple lettings and seeing how they can help you too.

Adam · 22 June 2019

5/5

Google

Absolutely brilliant service very professional, great hard working team, been managing our properties for 5 years now 👍🏻👍🏻👍🏻👍🏻👍🏻 …

Steve · 16 April 2025

5/5

Google

Simple Lettings just get it. They provide care and attention before, during and after letting from them. …

Mark · 16 April 2025

5/5

Google

Simple have restored my faith in letting agents. Helpful, kind and considerate. Always putting tenants first, great company.

Jade · 16 April 2025

5/5

Google

Five stars for sorting our enquiries out quickly and being the in between party - did the seemingly impossible of making sure both sides were happy! Highly recommend as are by far the best experience we've had and we have dealt with quite a few agents.

Hall · 22 June 2019

Agent replied · 8 November 2024

Thank you so much for your review - we really do appreciate it and your custom!

1/5

Google

Terrible service from this company. We viewed a house or should i say were rushed around at break neck speed due to the estate agent running late, ridiculous when you consider that you are potentially spending a substantial amount of money. Never the less we put an offer in on the house in question and two weeks later we are still waiting for some kind of communication from them! A courtesy call at the very least wouldn't have gone a miss. Very unprofessional from beginning to end.

Janet · 22 June 2017

5/5

Google

Firstly i have never rented through a letting agency so didn't know what to expect. Well I can honestly say that from start to finish my experience with Simple Lettings was fab. They were 100% on the ball, helpful and most importantly friendly. No matter how many questions I had (which was a lot) they were more than happy to help and very patient. Any emails i sent were answered that same day. Everything ran so smoothly even on the day me and my partner signed for the keys we were 15 minutes early (we arrived before the shops opening time) and they welcomed us in and made us a hot drink. Even with being early everything was laid out ready to sign. Id just like the thank the team for all there help and let them know that we are happy and settled in our new home. I would highly recommend Simple Lettings to anyone looking to rent/buy and already have to my family and friends. Thanks again :-)

Jo · 22 June 2017

5/5

Google

Everyone in simple was a pleasure to deal with, particularly Jo and Georgina. They couldn’t have done any more for us

Kerrie · 23 February 2025

5/5

Google

Simple Lettings are ‘Simply the Best’ in Glossop for letting your property. Payments always on time, new tenants found quickly, problems that crop up dealt with quickly and professionally. Very helpful and friendly staff. I would always recommend anyone renting or letting to use them.

David · 22 June 2019

Agent replied · 8 November 2024

Thank you so much for your kind words and recommendations, we really appreciate it!

5/5

Google

Must recommend. Very helpful during my application for renting a property. Friendly and professional. Thank you for making the process easy to understand and for being there when I had any issues.PositiveResponsiveness, Quality, Professionalism, Value

Si · 28 August 2021

Agent replied · 8 November 2024

It was our pleasure : ) thank you so much for the review and your custom.

5/5

Google

The team at Simple Lettings & Sales are friendly and professional. They sold our property quickly and went above and beyond to get us to completion, despite our buyer's solicitor being a complete shambles.PositiveResponsiveness, Professionalism, Value

Stuart · 21 June 2021

Agent replied · 8 November 2024

Thank you so much for the kind review, it was my absolute pleasure looking after you/your sale and seeing you get your dream home!

1/5

Google

If you're a landlord looking to rent your property I would suggest using an online agent rather than Simple Lettings - you get a much better service and also save money. The service throughout the 12 months was satisfactory, however, when we gave our notice (as per the agreement) to manage the property ourselves they ended the contract immediately - contractually wrong and extremely unprofessional leaving us completely in the lurch!! Don't let this happen to you!!

Hayley · 22 June 2017

5/5

Google

I have had a great customer experience with this professional team from day 1 and I would recommend them without a doubt over loads of other supposed big names out there. #ReliablePositiveProfessionalism

Vik · 21 June 2021

Agent replied · 8 November 2024

Thank you so much Viken, we really appreciate your support : )

5/5

Google

Excellent service! Very easy and Seamless process!

Oluwakemi · 23 December 2023

Agent replied · 8 November 2024

Thank you for your review, we really appreciate it!

1/5

Google

Wouldn't recommend renting from them from personal experience in the past as moving out was a nightmare as they tried to claim so much from us and held back our deposit which we need for deposit on our first house purchase but so glad the company holding our deposit found everything in our favour and gave us back our full deposit.

Leon · 21 June 2021

1/5

Google

Worst lettings agent I’ve ever rented from. Unreliable with regards to repairs and customer service and also tried to be underhanded with regards to giving me back my deposit. considering the amount of money I was paying per month the whole experience was quite shocking rent from them at your own peral.

Carribean · 21 June 2022

5/5

Google

I have used Simple Lettings for many years to advertise and provide a referral service for my property lets. They always act promptly and efficiently and provide an excellent service. Christina, Laine and all the team are friendly and helpful and I have no hesitation in recommending them. Thank you very much for all your hard work over the years.

Paul · 21 June 2020

5/5

Google

Brilliant and very helpful throughout the process of looking for a home. Much appreciated 👌 …

Wade · 21 June 2022

Agent replied · 8 November 2024

Thank you for your lovely review Wade, It has been an absolute pleasure helping you find your new home.

5/5

Google

Been renting off simple for the last 3 years and they have been brilliant with me. Would recommend them without hesitation.PositiveResponsiveness, Quality

Phil · 21 June 2021

Agent replied · 8 November 2024

Thank you Phil, it was our pleasure : )

5/5

Google

Recently sold my property with simple. They were professional and great to deal with throughout the whole process, and worked hard to achieve a quick sale

Matthew · 21 June 2020

Agent replied · 8 November 2024

Many thanks for your awesome review, it was our pleasure securing the sale for you. Kind regards, the simples team!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Simple Lettings and Sales's Google reviews

Questions about Simple Lettings and Sales Glossop

How many reviews does Simple Lettings and Sales Glossop have?

Simple Lettings and Sales's Glossop office has 120 reviews across two platforms: 115 on Google, 5 on Yell.

What is Simple Lettings and Sales Glossop's rating?

Simple Lettings and Sales Glossop is rated 4.0 out of 5 across all 120 reviews, and 4.0 out of 5 on Google from 115 reviews.

Where is Simple Lettings and Sales's Glossop office?

Simple Lettings and Sales Glossop, Suite 1 The Junction, 377 High Street West, Glossop, SK13 8EP.

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