Trusted Agent profile · Glossop
★★★★★
1,941 reviews across 2 platforms
1 High Street West, Glossop, SK13 8AL, SK13 8AL
Part of Ryder & Dutton, see every office.
Ryder & Dutton's office in Glossop, at 1 High Street West, is rated 4.8 out of 5 across 1,941 reviews on two platforms, including 167 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Ryder & Dutton Glossop hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glossop.
Every review we hold for the Glossop office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service from open to close
Amy Heaton is a credit to the company. Professional, efficient, courteous and helpful. Would recommend this company.
We are so glad to hear that you had a positive experience with Amy! We strive to provide excellent customer service and appreciate your kind words about her professionalism and helpfulness 😇
5/5
TrustpilotMassive thank you to all the team that…
Massive thank you to all the team that worked on getting us into our rented property. Friendly, helpful and caring staff with a special thank you to Stacey and Rachel who controlled the move perfectly throughout :)
Thank you for your review Nigel. I'm sure Stacey and Rachel will appreciate your kind words and we wish you the best of luck in your new home, Many Thanks Lettings Team
5/5
TrustpilotFaultless service from Ryder and Dutton
Absolutely faultless service from Ryder and Dutton, Michaela and Connor were fantastic and a pleasure to work with during the sale of our house. The level of communication we received from them was outstanding and they kept us up to date every step of the way. They made what is usually a stressful time a pleasurable one. I wouldn’t hesitate to use Ryder and Dutton again in the future.
4/5
TrustpilotOK Sales experience, Move Manager was great
The sales experience was fine - a few glitches setting up the contract and then not recording a new house alarm code in the system. Selling price ended up £12,000 below original estimate. Otherwise very competent and kept us well informed during the various showings.Once a sale was agreed, contact shifts to a Ryder & Dutton Move Manager, in our case Laura Gittins who was excellent. Without Laura we would have had no idea what was happening as getting information from the solicitors was like pulling teeth. She was able to talk to all buyers/sellers in the chain which was extremely useful.
Thank you Carl for the lovely review, we were sorry to read you had a problem with us re the alarm. Good Luck from Laura and all the team.
5/5
TrustpilotFirst class service from Start to finish t to…
First class service from Start to finish,nothing too much trouble for them, special thanks to Nicola and Martha for all your help 😊
Thank you for your lovely review! It was a pleasure working with you. The Slaithwaite Team
5/5
TrustpilotWe used the Golcar branch
We used the Golcar branch, Michelle Symonds in the office was always very helpful and made the process easier for us. Thank you very much.
5/5
TrustpilotExceptional Customer Service
Amy Heaton's outstanding performance during the sale process of my house significantly contributed to its success. Her commitment to maintaining constant communication among all involved parties ensured a smooth and efficient transaction. Additionally, Amy's proactive approach to addressing any issues that arose was invaluable. Her quick response and ability to offer effective solutions not only mitigated potential challenges but also instilled confidence throughout the entire process. Amy's professionalism and dedication truly made the experience of selling my house a positive one
What a great review! Thank you for leaving your feedback and I am am delighted to hear how happy you were with the service you received 😁
5/5
TrustpilotFrom my valuation to completion Lisa…
From my valuation to completion Lisa Royle was highly professional. Lisa is friendly, efficient and does an amazing job. I cannot recommend Ryder and Dutton and Lisa highly enough.
What an amazing review , we are so happy you would recommend your experience with Ryder and Dutton. Thank you from Lisa and all the team at Middleton Ryder and Dutton.
5/5
TrustpilotAmy Heaton was very professional
Amy Heaton was very professional. Kept me in the loop the whole 18 months while the property I was selling completed.
We appreciate your kind words about Amy! We're glad to hear that she was professional and kept you informed throughout the process 🏠
4/5
TrustpilotDan Grundy was very professional in…
Dan Grundy was very professional in showing potential tenants around the property. However I am not sure group bookings in our case worked all that well.
Thanks for your review Jeff.Gareth HuntHead Of Lettings
5/5
TrustpilotHonestly, the best.
Honestly, words can’t do justice to what a great job Alex McMahon and Shannon Laycock (and others) of the Rawtenstall branch did! Not only did they navigate a particularly difficult chain for us, they did so in a manner that left us optimistic and secure in their ability to overcome it. Not only did they keep us up to date proactively, they were able to assuage any concerns that we had and even went above and beyond by doing work that in reality should’ve been done by the other agents in the chain. I cannot recommend Ryder and Dutton enough, and that is solely due to Alex and Shannon’s commitment to excellence and professionalism. If you are unsure where to have you house sale managed by, do not do yourself a disservice - use Ryder and Dutton. No ifs, ands, or buts.
Thank you for your kind words, it was a pleasure dealing with the sale of your property Me, Shannon and the team wish you the best of luck in your home! - Alex 😊
5/5
TrustpilotAlex McMahon - Rawtenstall office
Alex McMahon at the Rawtenstall office was exceptional throughout our house sale & purchase. We were selling via another agent, but this didn't stop Alex. Her customer service was first class, doing exactly what she said she would. Our chain was long; The process lasted over a year and, at times, was extremely difficult and frustrating. This didn't stop Alex from delivering a top-class service. Liaising with all agents and solicitors to keep us well informed. We really appreciate everything that Alex did for us! Thanks again Alex. S Day.
Hi Sarah, hope you're settling in well to your new home and you're very welcome. We finally got there in the end. Best Wishes Alex 😊
5/5
TrustpilotVery impressed with Ryder&Dutton Estate…
Very impressed with Ryder&Dutton Estate Agents. They were very proactive and kept me up-to-date with the progress of my purchase. Geraldine Marsden was so helpful, she chased solicitors and dealt with any concerns I had. I would definitely use this firm in the future. 5 star service. Many thanks to the whole team.
5/5
TrustpilotI was supported through the sale of my…
I was supported through the sale of my house by Geraldine, she kept me up to date and informed weekly and was always very pleasant and happy to answer any queries I had. Excellent service!
4/5
TrustpilotMichaela and Jade were both very…
Michaela and Jade were both very supportive and helpful throughout the process of me buying my first house.
We're so glad to hear that Michaela and Jade were able to provide you with the support you needed during your home buying journey. We appreciate you taking the time to share your positive experience.
5/5
TrustpilotGreat service from start to finish.
Great service from start to finish, jade and Michaela made sure the process ran as smooth as possible!
We're delighted to hear you had such a positive experience! It's wonderful to know that Jade and Michaela went above and beyond to ensure a smooth process for you. We're proud of our team and appreciate your kind words.
5/5
TrustpilotVery good service
Throughout the process of purchasing my house the agents Jade and Michaela were professional and friendly, and very good at communicating.
We appreciate your kind words and are thrilled to hear that you had a positive experience with our agents. We strive to provide exceptional service and are glad that Jade and Michaela were able to make your home buying process smooth and enjoyable.
5/5
TrustpilotExceptional customer service!!
Would only use Ryder & Dutton for selling my home. Very professional and always in top of everything! Chasing solicitors on both sides to ensure a smooth sale. Michaela especially, her knowledge and passion in the industry is exceptional compared to other agents. In her absence we had updates from Jade who was also proactive and not reactive. Thankyou very much for your brilliant customer service.
Thank you for taking the time to share your positive experience. We are thrilled to hear that you were so impressed with our team's professionalism and dedication. We are particularly pleased to know that Michaela and Jade provided exceptional service. We strive to ensure our clients have a smooth and successful selling process.
5/5
TrustpilotThank you to Ryder and Dutton for the…
Thank you to Ryder and Dutton for the help with the sale of my late parents house especially Geraldine who has kept me updated all through the process.
Dear Wendy, thank you for taking the time to review our service. I know Geraldine will be delighted to read your comments. May we wish you all the best for the future. Alex, Geraldine and the team at Uppermill office.
4/5
TrustpilotQuick engagement from initial enquiry…
Quick engagement from initial enquiry to getting the house on the market . I was kept informed of all viewings and offers .There was a lull during the Xmas period which gave a couple of issues but they onboarded a move manager Geraldine Marsden who chased and kept me up to date every couple of days . Would use again.
5/5
TrustpilotPrompt response to enquiries and…
Prompt response to enquiries and support.Big thanks to Elizabeth Powell & Lisa Royle you're big asset to Ryder Dutton.
We appreciate your kind words and are thrilled to hear about your positive experience with our team. We're delighted that you found our support team responsive and helpful.
5/5
GoogleI'd highly recommend Ryan Jackson in Glossop Ryder & Dutton, who did a really great job in helping me sell my house recently. It wasn't an easy process but he kept me informed throughout and offered sound advice. He was diligent and professional. If I was moving house again, I'd be sure to ask Ryan again.
Hi Simon, Thank you so much for the kind words, buying and selling can be stressful at the best of times but it is all worth it in the end! Good luck with everything Ryan
5/5
GoogleWe have just purchased a property via Ryder-Dutton and have nothing but praise for the company. Declan was very friendly and welcoming when we first viewed the property. Ryan dealt with the sale of the property and kept us informed all the way along, chasing things up whenever necessary. He was friendly, helpful, courteous and professional.
Hello, Thank you for your review, I hope you and Vicky get settled in nice and quickly! Take care Ryan
5/5
TrustpilotEveryone at Ryder and Dutton have been…
Everyone at Ryder and Dutton have been amazing for us during what could have been a far more stressful time.Giving over and above service with advice and a friendly ear to listen to - I could not recommend them enough.A special mention to Geraldine and Amber who were simply fantastic and I couldn't thank you both enough.
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Tell us what you need and we'll put you in touch. Ryder & Dutton Glossop hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glossop.
