Every review we hold for the Glossop office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA very good firm with a great sales negotiator!
When I put my house up for sale recently I wanted to use a firm that I thought would have a greater coverage area, so I decided to use Ryder & Dutton. They gave me a very fair, and as it turned out, acceptable valuation on my house.My wife and I had numerous viewings arranged very conveniently at times that suited us, by the extremely helpful and curtious staff.We were very impressed in particular though with our sales negotiator Nancy Holden. She kept us well informed of progress, any problems that arose and solutions provided and she was very proactive in dealing with various parties involved in the sale. She was always very pleasant and cheery to talk to on the phone and keen to provide a very professional service expected of a long established firm such as Ryder & Dutton.In all, she made the whole experience a lot less stressful than it otherwise could have been and is well worthy of our gratitude.
Dave · 30 May 2024
Agent replied · 24 December 2024
Thank you for sharing your experience with us! I'm glad to hear Nancy looked after you, she is a star ⭐
★★★★★ 5/5
TrustpilotExtra Mile
Matt was my Contact, and he immediately 'Got Me!' I mean he understood my situation, and although I had to withdraw my Sale, he was there to help, and tied up all the loose ends. He did go that Extra Mile, Matt is very professional, yet approachable and friendly, and I'm sure he has a really bright future with you
Pauline · 8 August 2024
★★★★★ 5/5
TrustpilotLaura was amazing
Laura was amazing, she was very helpful and professional throughout the whole process of selling me house. She kept me updated throughout. I would definitely use Ryder & Dutton again. Thank you so much
Natalie · 19 April 2024
Agent replied · 24 December 2024
Thank you for the review, delighted to hear you were happy with our service ⭐
★★★★★ 5/5
Trustpilothelpful and responsive
The whole team were helpful and quick to respond. Everything went as smoothly as possible with my purchase so an alround positive experience.
S · 25 October 2024
Agent replied · 24 December 2024
Thank you Shelagh - we hope you will be happy in your beautiful new home
★★★★★ 1/5
TrustpilotCompletely unprofessional
Completely unprofessional. Booked me in for a Sunday which was great. I got all the cobfirmation emails and turned up at the appointment. It took me half an hour of driving to get to the appointment and when i arrived i was rudely told that i cant see the property because they cancelled the appointment and could not be bothered telling me that they cancelled the appointment. Completely untrusthworthy and a waste of time and i honestly feel truly sorry for anyone working with them
Sabah · 24 May 2024
Agent replied · 24 December 2024
We would like to offer our sincere apologies for this appointment not going ahead. As we discussed, in this particular instance our client could not provide access to the property due to unforeseen circumstances at very short notice. We will endeavour to rebook your appointment at the next available opportunity and wish you well in your continued search for a new home
★★★★★ 5/5
TrustpilotVery helpful and professional!
I switched to Ryder and Dutton from another estate agent, and my house was sold within 1 week. Everyone has been really helpful from start to finish during what was quite a long process due to the amount of people in the chain, and even provided me updates where my solicitor did not, which made it a much less stressful time. I would definitely use Ryder and Dutton again when selling a property
Daniel · 21 September 2024
Agent replied · 24 December 2024
We are so pleased to hear that you had such a positive experience with us. We appreciate your kind words and are glad that we were able to make what can be a stressful time a little easier for you! - Tony & the Oldham team
★★★★★ 5/5
TrustpilotAllways kept upto date with progress…
Allways kept upto date with progress during the sale .all members of staff polite and informative. Will be using the Rawtenstall branch again.
Steven · 22 October 2024
Agent replied · 24 December 2024
Thank you so much for your kind review Steven. You presented this house beautifully and as the interest and multiple offers demonstrated, it paid dividends and helped to make our job of securing the best sale for you that much more straightforward. All the best and do pop in if you're passing the office. Graham and the Rawtenstall team
★★★★★ 4/5
TrustpilotAmy kept me updated and chased any…
Amy kept me updated and chased any enquiries I had.When I was worried about the sale falling through Amy gave reassurance and helped me work through any problems
Mrs · 2 August 2024
Agent replied · 24 December 2024
Thank you for the positive review, it is very much appreciated and we are so happy we could help. We wish you all the best! From all at Ryder and Dutton 🏠
★★★★★ 5/5
TrustpilotFantastic experience with Ryder and…
Fantastic experience with Ryder and Dutton estate agents, we bought and sold with them and they were amazing throughout, so supportive, kept us updated at every stage, answered any queries promptly and I would highly recommend them.
Sarah · 8 August 2026
★★★★★ 5/5
TrustpilotDeception and Discrepencies!
After feeling as though I had found an estate agent that is professional, understanding and helpful, I've come to find out that has not been the case at all. I was given false information that led me to sign a tenancy agreement under false pretences. Completely disheartened with this entire experience. If/when I am able to fix the predicament they have been left me with in, I would never use them again or recommend to someone. Devastated by this disgusting experience.
Rudo · 20 May 2024
Agent replied · 24 December 2024
Thank you for your review and we are sorry that you are disappointed with the service you have received. As we are already in communication on email I will continue to discuss with you on there.Thanks, Gareth HuntHead of Lettings
★★★★★ 5/5
TrustpilotThe company who keep you updated.
Thanks Jade and Conor for assisting in the sale of the house. This has been tricky as we have not been around to keep checking up on the property. You have gone the extra mile and even when things got tough you carried on dealing with the buyers professionally and encouraging a completion. We would recommend Ryder and Dutton for the sale of a property.
PM · 30 April 2024
★★★★★ 4/5
TrustpilotMoving Experience
Whilst we found the whole experience very stressful, not having done this for over forty years. We were guided and expertly assisted by Geraldine, who called us on a weekly basis to keep us informed and to assist with worries. Also Zoe from the Ashton office who helped and assisted us through the whole process. Thank you Lesley and Alan Morris
Alan · 11 July 2024
★★★★★ 4/5
TrustpilotLeon - very helpful
This was a very stressful period, especially when on the day the move didn't happen. Leon was particularly helpful and reliable in his dealings with me, which made things a little easier, especially when things went wrong.
Minime · 4 February 2024
Agent replied · 24 December 2024
Good Afternoon, Thankyou for your kind words! - Leon 😊
★★★★★ 5/5
TrustpilotGreat service from beginning to end…
Great service from beginning to end from the sale of my property, James Matthew & Jake was so helpful always keeping me up to date with the progress of my sale.
Angela · 31 May 2024
Agent replied · 24 December 2024
Thank you, Angela! Really appreciate the kind words
★★★★★ 5/5
TrustpilotTracey kept us updated throughout the…
Tracey kept us updated throughout the process. From start to finish the team was professional, knowledgeable and incredibly supportive throughout the entire process. Thank you
Mr · 16 October 2025
★★★★★ 5/5
Trustpilotour purchased was handled by Nancy…
our purchased was handled by Nancy Holden at the oldham branch. excellent negotator and h=kept us informed throughout the purchase. More importantly she was sincere and came across as she really wanted to help, which she did. Thanks Nancy
Annoyed · 18 December 2023
Agent replied · 24 December 2024
Thank you so much for the 5* review! Nancy is a great asset to Ryder & Dutton and we are delighted to hear she helped you with your purchase
★★★★★ 5/5
TrustpilotProfessional from start to finish
Was very pleased with the end result. Our buyer's solicitors were very slow and caused us issues throughout the whole process. I am grateful for the tenacity shown by the Ryder and Dutton team (especially Conor) who without I think our onward purchase would have been jeaopordised and maybe even fallen through. I was kept fully informed by the team throughout which I appreciated. Thanks again to the team.
Tom · 29 January 2024
★★★★★ 5/5
TrustpilotBrilliant Help from Sarah & Freya
Sarah Keegan and Freya Mostyn were amazing throughout our rental process. They were professional, friendly, and made everything so smooth and stress-free. Thanks to their help, we found the perfect place. Highly recommend!
Customer · 24 July 2025
★★★★★ 5/5
TrustpilotService with a smile, patience and competency
Thank you so much to Lucy Clifford and Kirsten Woodhead for handling my recent application for a tenancy and making what could have been a stressful time, easy and straightforward. Excellent customer service. Everything was dealt with professionally and efficiently. I was kept informed as to what was happening and up-to-date which was important to me. All staff and members of the team I spoke to were always helpful. Many thanks :-)
Karen · 14 November 2023
★★★★★ 5/5
TrustpilotMatt Walsh was great during the selling…
Matt Walsh was great during the selling process of my property. He always kept me up to date with everything and assured that things went smoothly. Thank you for all your help
Chris · 2 May 2024
Agent replied · 24 December 2024
Thanks Chris for your review, It's great to hear Matt kept you up-to date and progressed things smoothly for you. Kind Regards - Team Rawtenstall
★★★★★ 5/5
TrustpilotHouse sale
We have sold our mums house this week and the service from Kia at Ryder & Dutton Holmfirth branch has been second to none. The whole process has been seamless and without any problems and we have been kept fully informed and up to date with the process. We wouldn’t hesitate to use this estate agents again as the need arises and would fully recommend them. Thankyou so much.J and M.
Jean · 4 October 2024
Agent replied · 24 December 2024
Thank you Jean and Marilyn for such a lovely five star review!!
★★★★★ 1/5
TrustpilotGiving one star as trying to buy a…
Giving one star as trying to buy a property is so hard with this agency, they put the house on for asking price let’s say 170.000 and even if u offer around 5,000 more, your offer will get rejected. Offered on a couple of houses with good offers according to the property and property area and still got rejected as if they just don’t want to sell a property to us, will be looking at other agencies then wasting time on this one.
Rathia · 30 April 2024
Agent replied · 24 December 2024
Hi, we are sorry to hear you are dissatisfied with your experience. Please could you send some more details to reviews@ryderdutton.co.uk so we can look into this for you.Thanks,Ryder & Dutton
★★★★★ 5/5
TrustpilotExcellent service from Jade and Michaela!
A huge thank you to Jade and Michaela for supporting me with my first home purchase and keeping me up to speed with the whole process!!
Hasan · 14 August 2024
Agent replied · 24 December 2024
We hope you enjoy your new home. All the best.
★★★★★ 5/5
TrustpilotGeraldine was very helpful through the…
Geraldine was very helpful through the whole process and helped with the solicitors as they were terrible. Geraldine made the process easier. Thank you
Shirley · 18 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
