Ryder & Dutton Glossop reviews

★★★★★ 5/5

Trustpilot

We’ve sold & bought through Ryder &…

We’ve sold & bought through Ryder & Dutton, the service we’ve received has been excellent from the initial valuation of our old home to completion of the purchase of our new one. We cannot praise Catherine Salisbury, our Move Manager highly enough. Catherine has been brilliant throughout the process and helped to keep everything on track, even when the lengthy chain we were in proved to be very difficult. Catherine kept us fully updated through the whole process and to be absolutely honest had it not been for Catherine’s contact and assistance, we would have withdrawn from the sale/purchase. Thank you Catherine for helping to keep us sane!

Nicola · 8 October 2026

★★★★★ 3/5

Trustpilot

Sarah is great, the rest of the team not so much.

I would just like to start off by saying that Sarah Green has been brilliant from the start, she has been efficient and quick to sort out issues that have come up. She is friendly, approachable and professional. Unfortunately, Sarah did not have much involvement with the property condition. I wish I could say the same about the rest of the team. Unfortunately, it was not smooth sailing when we rented our property. There were multiple problems in the property, including broken kitchen cupboards, an attic leak and carpets that stunk of dog. We asked if the issues would be solved before moving in to which we were told they would be. We moved out 6 months later, and none of the jobs had been completed. We complained to Ryder and Dutton and in all honesty, it seemed that they wanted to ignore the issues. It’s quite disgusting really, I imagine not one of the staff would live in that property with all of the issues.

Rachel · 10 September 2026

★★★★★ 5/5

Trustpilot

Excellent all round no need to look at other estate agents

Catherine did an absolutely brilliant job of getting our house sold, we were guided through the process and her idea of doing an open day got us at least 5 offers on the table, we were delighted. Kia then picked up the reigns and did an excellent job of getting us to completion which happened today , I wouldn't hesitate to recommend. If you are looking for a local company who know the area and the property market well then reach out to Catherine and the team at Ryder Dutton.

WT · 10 September 2026

★★★★★ 2/5

Google

Our experience with Ryder & Dutton was very poor, particularly in our dealings with Katelyn. We were given information which was misleading and experienced undue pressure repeatedly during the process. We did raise a formal complaint for this- while their response took some accountability, we subsequently challenged several points made and have received no response since. I’m sure there are many good agents at Ryder & Dutton (the lady who did our viewings was lovely!) but our experience with Katelyn was, quite frankly, abhorrent. I would strongly recommend anyone getting any information confirmed in writing from their estate agent and check this with their solicitors before acting on any such advice, as in our experience, it was repeatedly inaccurate and misleading from Katelyn.

Georgia · 10 September 2026

★★★★★ 5/5

Trustpilot

I had a really positive experience with…

I had a really positive experience with Ryder & Dutton when selling my house. From start to finish, the whole process was handled professionally and efficiently, I dealt with Bryony and she is super friendly, helpful and easy to deal with. They kept me informed throughout the process and were always on hand to answer any questions or help with any issues that came up. Their communication was excellent, and I always felt that the sale was being looked after properly. A big thank you to everyone at Ryder & Dutton for making what can often be a stressful process feel much easier. I would happily recommend them to anyone looking to sell their property.

Matt · 8 September 2026

★★★★★ 3/5

Trustpilot

Comms good but...

There were many issues with Ryder and Dutton in this process. However in their defence they They kept me informed as to the progress of the house sale but there were some major, worrying issues. I had given keys to R&D to allow viewings but on returned to the house following these I found that the back door was still unlocked, the trap to the roof space left open even though it was a terraced house and lights had been left on in the pantry. I had arranged for a charity to clear some of the furniture, initially they said they could come down and supervise then on the day they said they could not but an employee came to the house that afternoon. They stated they could do the same on the second time I tried to get the house cleared - then couldn't. It was a very stressful sale which led to serious medical issues. They sent emails about the progress but in many cases I found them lacking.

Fleetwood · 19 August 2026

★★★★★ 5/5

Trustpilot

We needed to sell my mother in laws…

### A Big Thank You to Emmie and Michaela An enormous thank you goes to Emmie and Michaela for their outstanding hard work and support in selling my mother in-law’s house . From start to finish, they were professional, friendly, and incredibly helpful. They kept us well informed throughout the entire process and made what could have been a stressful experience so much easier\. We truly appreciate everything they did to help achieve the sale and would highly recommend them to anyone looking to sell their property\. Thank you again, Emmie and Michaela, for all your hard work

Joanne · 14 August 2026

★★★★★ 5/5

Google

We had an excellent experience selling our home with Ryder & Dutton, and in particular with Jacqui, who guided us through the entire process, with support from Ryan. From the initial marketing through to completion, they were professional, approachable and kept us informed every step of the way. Selling a property inevitably comes with its challenges, but Jacqui and Ryan handled everything calmly and efficiently. Communication was always prompt, and they were proactive in resolving issues whenever they arose. In particular, when an unexpected plumbing leak occurred just before completion, they arranged for a plumber immediately, which helped ensure the sale stayed on track. Throughout the process, Jacqui was a fantastic point of contact, while Ryan’s support and advice were also greatly appreciated. Their professionalism, knowledge and commitment made what could have been a very stressful experience much easier. I wouldn’t hesitate to recommend Ryder & Dutton, and especially Jacqui and Ryan, to anyone looking to buy or sell a property. Thank you both for all of your hard work and support throughout the sale.

Paul · 10 August 2026

★★★★★ 5/5

Google

I would like to express my sincere appreciation to Jacqueline Gartshore and the entire team at Ryder & Dutton, Glossop, for the outstanding service they provided throughout the process. From start to finish, Jacqueline and the team were professional, knowledgeable, and incredibly supportive. They kept me informed every step of the way, were always approachable, and went above and beyond to ensure everything ran as smoothly as possible. Their communication was excellent, and they made what could have been a stressful experience feel straightforward and well managed. I truly appreciated their dedication, efficiency, and genuine care for their clients. I wouldn’t hesitate to recommend Jacqueline Gartshore and the Ryder & Dutton Glossop team to anyone looking for a trustworthy and professional estate agent. Thank you all for your hard work and exceptional service.

Paul · 10 August 2026

★★★★★ 5/5

Trustpilot

Exceptional service from Catherine Salisbury at Ryder & Dutton!

​I recently bought my first home through Ryder & Dutton, and I couldn't have asked for a better experience working with Catherine Salisbury. From start to finish, her communication was exceptional, whether over email or via quick phone calls, she always kept me completely in the loop. ​What stood out most was how effectively she managed the entire chain. She stayed on top of every party involved, making sure everyone knew exactly what was needed next to keep momentum going without ever letting things stall. ​Most importantly as a first-time buyer, she struck the perfect balance between keeping the deal moving forward and ensuring I never felt rushed or pressured. Friendly, professional, and proactive, I’d highly recommend Catherine Salisbury and the team at Ryder & Dutton to anyone looking to buy or sell!

Gad · 5 August 2026

★★★★★ 5/5

Trustpilot

When buying my first house the team at…

When buying my first house the team at Ryder & Dutton were incredibly supportive from start to finish, always keeping me updated and helping to ensure everything stayed on track towards completion. A special thank you to Catherine, who was outstanding throughout the entire process. Her communication was excellent, she was always quick to respond to any questions and was amazing at keeping me involved at every step. I really appreciate all of the hard work from the team and wouldn't hesitate to recommend them to anyone looking to buy or sell a property.

L · 29 July 2026

★★★★★ 5/5

Trustpilot

Fantastic service from Jenny

We recently purchased our first home through R&D, and Jenny has been absolutely fantastic throughout the entire process. From start to finish, she kept us informed every step of the way, ensuring we always knew what was happening. Communication was excellent, and we never felt that anything was overlooked or missed. Thank you so much, Jenny, for your professionalism, dedication, and all the support you provided. You made what could have been a stressful experience feel smooth and straightforward, and we truly appreciate everything you’ve done.

Simone · 25 July 2026

★★★★★ 5/5

Trustpilot

Great Professional Service - Ryder & Dutton, Royton.

We worked with Naomi (Ryder & Dutton, Royton) for five months. From our initial introduction through to our last contact, Naomi was 100% on it, she provides customer care with bells on, a super 5 star service! Whatever our query was, Naomi re-assured us and made us feel like the only clients she had (even though she is extremely busy) and made sure any query was addressed expeditiously. She managed the communication and our expectations with honesty and integrity. She is great asset to the Ryder and Dutton and great credit to her profession. Thank you again to the Ryder and Dutton team, especially Naomi!

Aidan · 21 July 2026

★★★★★ 5/5

Trustpilot

We have just used the Royton branch to…

We have just used the Royton branch to help sell our mum's home . I can say in all honesty, that the team from start to finish have been fantastic . Michaela was in regular contact with us , keeping us abreast of the process throughout, up until completing the sale. I would not hesitate to recommend the Royton, Ryder and Dutton branch to anyone Thank you so much

Beverley · 30 September 2026

★★★★★ 4/5

Trustpilot

The initial valuation was much too high…

The initial valuation was much too high and despite my reservations I was convinced by the agent that this was correct. This meant the sale took much longer than needed and we had to reduce the asking price and then subsequently accept a much lower offer. Once the offer was accepted the Move Manager Catherine Salisbury was very helpful and reassuring, keeping me updated on progress and chasing solicitors.

K · 4 September 2026

★★★★★ 5/5

Trustpilot

A really positive experience with Ryder…

A really positive experience with Ryder & Dutton from beginning to end. The whole process of selling our house was handled professionally, with good communication throughout. A special thank you to Catherine and Naveen, who were both really helpful and supportive during the after-sales process, keeping us updated and helping everything move along smoothly. I would definitely recommend Ryder & Dutton to anyone looking to sell their property.

Marc · 9 September 2026

★★★★★ 5/5

Google

Highly recommend Katelyn, Jacqueline, Dylan and Ryan who went over and above driving forward our lengthy sale and purchase. Despite major delays in the purchase, their patience, proactive communication, and persistence resulted in a successful sale and the purchase of our dream home. If you want an agent who will stay by you and make the process of a difficult transition feel like much less of a burden then look no further.

Rebecca · 10 August 2026

★★★★★ 5/5

Google

We had a great experience with the team throughout the purchase of our property. It was a fairly complicated chain, but a special thank you to Jacqueline, who was fantastic to deal with throughout. She was always friendly, helpful and responsive, and did a great job of keeping things moving and communicating with us along the way. We really appreciated all her help and would definitely recommend!

Thomas · 10 September 2026

★★★★★ 5/5

Google

Hats off and congratulations the top team at Ryder & Dutton for all their hard work and dedication to help me through a long 8 months. Special thanks to Jacqueline who helped me along with her expert knowledge, keeping me regularly informed throughout the process whichwas muchappreciated. Thank you Jacqueline, you are the one that made it 5 stars. I would have no hesitation in recommending team Ryder & Dutton 🌟🌟🌟🌟🌟

Anne · 10 August 2026

★★★★★ 5/5

Google

I purchased a property two weeks ago from Ryder & Dutton, the full process ran extremely smoothly and was much quicker than anticipated, Jacqueline Gartshore was prompt, efficient and kept me in the loop consistently, so much so I got more information from Jacqueline than I did my own lawyers, she always replied to my queries prompt rather by telephone or email! I would highly recommend this estate agents, everything ran fast and smoothly. Rachel moved to Padfield!

Rachel · 10 June 2026

★★★★★ 4/5

Trustpilot

Smooth experience

The service was very good. House was sold on the first day. Only hiccup was on the first day of viewings I was told an agent would be present but didn't arrive. There was a communication error, didn't really matter as the house sold on the first day. It went very smoothly and very quick, we particularly got great service from Catherine Salisbury who always communication with extremely well

Geraldine · 6 August 2026

★★★★★ 5/5

Google

I can’t recommend Ryder & Dutton highly enough. After having two previous estate agents who failed to sell our house, Ryder & Dutton sold it within the first week. A special mention has to go to Jacqueline Gartshore, who was absolutely amazing throughout the whole process. I know I probably pestered her quite a bit, but she was always patient, professional, friendly and incredibly responsive. Nothing was ever too much trouble, and she kept me informed every step of the way, which really put my mind at ease. The whole team were professional, proactive and genuinely cared about getting the sale over the line. Thank you so much to Ryder & Dutton, and especially Jacqueline, for making what could have been a stressful experience so smooth and successful. I wouldn’t hesitate to recommend them to anyone.

Zoe · 10 May 2026

★★★★★ 5/5

Trustpilot

Thank you Aneeka :)

We had a fantastic experience with Aneeka Baker when viewing a property as first-time buyers. She was incredibly friendly, professional and helpful. Aneeka took the time to answer all of our questions and guide us through the process of putting in an offer. She was a pleasure to deal and we would definitely recommend Aneeka to anyone looking for a local estate agent.

Olivia · 26 August 2026

★★★★★ 5/5

Google

We had a fantastic experience with Ryder & Dutton, Jacqueline was extremely helpful throughout the process of buying our new home. She was friendly, professional and always happy to help whenever we had any questions. We really appreciated all of her help in making the process as smooth as possible and would definitely recommend. Thank you for all your help!

Elisha · 10 September 2026