Trusted Agent profile · GLENROTHES

Slater Hogg & Howison Glenrothes reviews

3.9

★★★★★ Good

164 reviews across 3 platforms

1 North Street, GLENROTHES, KY7 5NA

Slater Hogg & Howison's office in GLENROTHES, at 1 North Street, is rated 3.9 out of 5 across 164 reviews on three platforms, including 93 Google reviews rated 4.9.

Google logo

4.9 / 5

93

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the GLENROTHES office, from every platform, shown as written. First names only.

1/5

Trustpilot

Greedy liars avoid Glasgow branches

Avoid these unprofessional self centred liars. I had a written offer accepted on a property and Slater and Hogg after the fact they continued with viewings and accepted a larger offer without letting us know, so I lost the house I understood was mine. My solicitors said they had never had that happen in there 50+ years of buying and selling property. They wouldn’t reply to phone calls or emails for days so we knew something a was off. Having to break the news to my fiancé was terrible and I don’t wish that in anyone. This lot don’t care and I look forward to karma coming back around for them. I will never go near this excuse for a company ever again and will advise all to avoid at all costs. They don’t care about you, they are greedy cowards.

Adam · 26 January 2024

5/5

Google

After a less than impressive sale of my mothers house through an online estate agent,we used Slater Hogg after they sold my neighbours house in 1 Day!! All I can say is please do not be fooled by the advertising, using Slater Hogg is almost the same as P***** Bricks once you see the hidden charges.They did the viewings too which is extra elsewhere. Every Member of Staff at Glenrothes (Jackie,Jackie2,Donna and Andreena) were Professional and we felt part of the team we spoke so much. We got our perfect price and a smooth sale.Give them a call, I'm Glad we did.

A · 1 June 2019

Agent replied · 31 May 2023

Hi Avril, thank you for your wonderful 5* view. I'm delighted the team at Slater Hogg & Howison provided such a professional and effective service and experience for you in the sale of your property. Best wishes, Tracey.

5/5

Google

After a less than impressive sale of my mothers house through an online estate agent,we used Slater Hogg after they sold my neighbours house in 1 Day!! All I can say is please do not be fooled by the advertising, using Slater Hogg is almost the same as P***** Bricks once you see the hidden charges.They did the viewings too which is extra elsewhere. Every Member of Staff at Glenrothes (Jackie,Jackie2,Donna and Andreena) were Professional and we felt part of the team we spoke so much. We got our perfect price and a smooth sale.Give them a call, I'm Glad we did.

Rolo · 26 March 2019

Agent replied · 26 March 2026

Hi Avril, thank you for your wonderful 5* view. I'm delighted the team at Slater Hogg & Howison provided such a professional and effective service and experience for you in the sale of your property. Best wishes, Tracey.

5/5

Google

Highly recommed Slater Hogg & Howison glenrothes branch. As a seller I found the process smooth and seamless, the communication was regular and always reassuring. Jacqui who looked after my house sale was lovely and kept me fully updated with feedback at all times.

Carol · 26 March 2024

Agent replied · 24 August 2024

Many thanks Carol Charletta for your marvellous recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

My experience dealing with Slater Hogg has been fantastic , they have organised everything needed to sell my property. All the staff have been exceptional in keeping me updated on viewings etc, Jackie Mcadam has gone the extra mile in securing a sale and has been an outstanding representative for the company. I would recommend this Estate Agency to everyone. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Chris · 26 March 2022

Agent replied · 31 May 2023

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Facebook

The whole team have all been wonderful. They kept me informed on nearly a daily basis and sold my home in 4 weeks. First class service and would recommend to anyone looking to sell their home. Huge thanks to Douglas, Jacqui, Val and Andrena. Could not be happier xxx

Janice · 21 December 2021

5/5

Google

Good service. Really appreciated how they listened to my needs and focused on properties that suited me. Also very pleased with the recommended mortgage advisor!

Mel · 17 November 2024

Agent replied · 11 November 2024

Hi Mel, Thank you so much for your 5* review! We're delighted to hear that you appreciated our service and found the recommended mortgage advisor helpful. Best regards, Lucy, Customer Relations Team

5/5

Facebook

From the first call to Slater Hogg, I felt fully supported. From the initial call where everything that I needed to know was explained to me thoroughly. The communication from Jacqui and her Team was absolutely 1st Class. Every time somebody booked a viewing, I was informed by phone and then by email. Slater Hogg arranged everything, from the photographs, valuation, viewings and negotiations with any prospective buyers. This is very reassuring as I live 300 miles away I felt reassured that everything was in the right hands. They were up front about the costs, so there are no ‘surprises’ at the end. An offer was made on the property in 10 days, which I accepted. No complaints here at all, I would highly recommend the Glenrothes Branch. Excellent communication, excellent customer service, which in turn made me feel that my custom was valued. I can’t thank the staff enough. ⭐️⭐️⭐️⭐️⭐️

John · 19 July 2023

5/5

Trustpilot

It was a nice easy and efficient…

It was a nice easy and efficient experience. The agents were nice and friendly. Everything was dealt with in a timely and orderly manner.

Raphael · 23 January 2024

1/5

Trustpilot

Avoid Slater Hogg Howson like the plague

There are so many areas that the Largs branch of this company need to address to improve it would take for ever to write about it. They are deceitful, incompetent, unhelpful, unethical and rude. I live in Spain and viewed a flat advertised by SHH in Largs on the internet. I instructed my solicitor to place a note of interest and booked a viewing. At considerable cost I booked flights and accommodation for my wife and myself. We viewed the flat and one hour later asked our solicitor to make an offer as we are cash buyers (perhaps it would have gone better if I had needed a mortgage). The manager, Judith said that an offer had been made and accepted. What is the point of a note of interest! We travelled all that way to view a flat that was already sold before we viewed it. My advice is, if you are buying don't go anywhere near Slater Hogg Howson.

Paul · 8 July 2023

5/5

Google

We were extremely pleased we chose Slater Hogg & Howison Glenrothes branch to sell our property.From start to finish Jacqui McAdam and her team provided a fantastic friendly and professional service, We were constantly updated and pleasantly surprised how quickly they sold our property. I have already recommended them and know Jacqui would definitely be my first contact if I was buying or selling again .

Arlene · 26 March 2021

Agent replied · 31 May 2023

Many thanks for your wonderful 5* review and recommendation. Best wishes Lucy, Customer Relations.

5/5

Trustpilot

Take the stress out of buying & selling your home

A professional and reliable service from start to finish. all at the Burnside branch were always on hand to offer advice and assist with the process at every stage. From advice on offer to submit, valuation of property to arranging viewings every step clearly explained. also on hand to liaise with lawyers and buyer. Would thoroughly recommend using the professional services of slater Hogg Burnside.

Graeme · 30 April 2024

1/5

Trustpilot

Shocking sales tactics

Viewed a house they were selling and put in an offer. During a conversation it was inferred that the seller would only accept our offer if we sold our house through them. I asked if that's what they meant in case I mis-heard and they repeated it. I questioned if this would not present a conflict of interest and was told no. Checked with another estate agent and they agreed with me (we weren't selling through them so it wasn't just to get our business). Wouldn't touch Slater Hogg with barge pole!

Jane · 25 March 2023

1/5

Trustpilot

Dennistoun Branch Glasgow (However…

Dennistoun Branch Glasgow (However seems to be company issue rather than an individual branch). Awful experience with this company. Refuse to send a Home Report on a property. 90% of Estate Agents have this to download without having to ask. This is such a simple and basic request as it gives a potential buyer a chance to rule out or express an interest in a property very quickly. Slater Hogg want to obtain your personal info to pass on to 3rd parties before they even send a Home Report. I've already received marketing e-mails that I did not give permission for. Safe to say if you want to sell a property through here and get as much as possible for it, you won't. You will have less interest as they don't send Home Reports. Shockingly bad! Will never sell a property through here.

Kev · 25 January 2023

5/5

Google

Just had to contact Slater Hogg Howison after I read the reviews they had when we were thinking of putting our house on the market. The whole team have been amazing and professional through the whole process, just like to give a massive thank you to the team and would highly recommend the Glenrothes branch.

Gail · 26 March 2022

Agent replied · 31 May 2023

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Had a great experience with slater Hogg. They sold my house within10 days for a good price. Couldn’t recommend them anymore.

Ross · 18 September 2024

Agent replied · 23 October 2024

Many thanks Ross for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

2/5

Trustpilot

Inconsiderate or sheer incompetence

Inconsiderate or sheer incompetence. I have sent several contact forms requesting the home report for a property I'm interested in purchasing, that was all. The first time, they called and left a message asking me to call them back. No explanation as to why they were calling and not sending me the home report. I then sent a second one explicitly stating that I did not want a call. This was ignored and they called anyway. Still giving no information as to why they were calling or why they wanted me to call back. All I wanted was the home report. This makes me feel like they are hiding something or are looking to pressure me into something since this is far easier by phone than by email. I would recommend to avoid them and their parent Countrywide as well.

Callum · 14 December 2022

1/5

Trustpilot

AVOID

AVOID! AVOID! AVOID! They do not care about the client but only about their fees. Free home report was advertised for years successfully misleading customers. In addition their T&C's are misleading and contain contrary information which basically means that regardless of pulling out during the cooling off period - YOU WILL BE CHARGED. Clearly a matter for FCA the regulator to look into those non compliant practises. Other predominantly bad reviews speak for this horrible misleading service.

John · 3 February 2023

5/5

Google

This is a review for Slater Hogg & Howison Eastate Agent Glenrothes branch. Excellent agents, Jacqui McAdam and her team answered all the questions in a timely fashion that enabled the purchase to complete in few weeks. Polite and courteous at all times . Have no doubts about using this estate agent you will not be disappointed.

Jelena · 26 March 2021

Agent replied · 31 May 2023

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Deniston Glasgow office

Deniston office. Terrible experience, don't answer phone, don't reply to messages, put a offer in for a flat, told they would speak to seller and get back, nothing, called them again next day, seller doesn't live here was their excuse. Then next day called again bizzarley slater hogg Deniston dont tell our clients verbal offers!!! When I sold my house buyer called estate agent that I employed made a verbal offer I accepted then buyer followed that up with solicitors offer next day. I definitely would not use or recommend that estate agents!!!

J · 8 June 2022

5/5

Google

This is the 3rd house I've sold this year and have had great service. Its been mostly Jacqui, Val and Douglas who I've been in contact with and had 1st class service at all times. I've more to sell and will continue to use the glenrothes team. Good job.

Kenny · 26 March 2022

Agent replied · 31 May 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Unprofessional and Incapable.

Slater Hogg proved to be unequipped to sell houses and showed their lack of experience and professionalism from the very start when their proposed 'photographs' turned out to look like random holiday snaps with absolutely no eye for attracting buyers. Their property 'narrative' was also apparently written by a semi-literate intern. Subsequent experience going forward with the 'offers' scenario actually got worse when they seemed to want to pressurise the seller to accept a below-market value offer. Since moving to the much more professional and capable Corum agents, the property sold within weeks for £45k more than the offer Slater Hogg tried to strong-arm the seller into accepting. This was a 20% increase. Avoid Slater Hogg. Rude, unprofessional and incapable as are their owning company Countrywide.

Crawley · 14 November 2021

5/5

Trustpilot

Excellent service.

Excellent service from David Grant and all the team at Slater Hogg in Ayr. Particular thanks to Caroline Bradley for all her care and attention and lovely enthusiastic attitude and manner.

Kerry · 7 September 2021

5/5

Facebook

Amazing service from start to finish. Douglas, Jackie, Emily &, Andrena have all gone above and beyond. Sold our property in less than 10 days. First class and professional service! Thank you guys and gals.

Kirsty · 15 February 2023

Agent replied · 23 October 2025

Thank you so much Kirsty! ❤️

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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