Slater Hogg & Howison Glenrothes reviews

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ We had a great experience with Slater Hogg & Howison in Glenrothes when we recently sold our house. Scott came out to value our home and was honest, realistic, and clear in his advice, which we really appreciated. Anna Kalin and Lindsay were also fantastic, friendly, supportive, and always ready with sound guidance throughout the process. Their professionalism and approachability made everything feel straightforward and stress‑free. Phone calls or emails always promptly responded to and nothing was too much trouble. Highly recommend.

Fiona · 15 April 2026

★★★★★ 5/5

Google

I have given five stars even though I didn’t buy a house with them. The reason is because the customer service was first class. They were professional and they even listened to what we were looking for. They were outstanding and the service from Kaylin was faultless. She called when she said she would. Sent houses promptly for us to look at. Arranged appointments and kept in touch throughout our search. I can honestly say that it’s been a remarkable experience, because customer service has slipped in general but not here. I thank you for your unwavering support. Cheers John 🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️

John · 29 November 2025

★★★★★ 1/5

Trustpilot

A simply awful experience with SHH as a…

A simply awful experience with SHH as a landlord.Their communication when it occasionally happened was awful and their organisation shocking. Staff don’t seem to care and communications were so poor it was almost unintelligible .As examples they failed to pass on rent due and had to be constantly pushed to address the damage that occurred to the property. There was at best misleading information and at worst untrue information. I would never do business with them and advise others to avoid at all costs. I have rented my property through others and it was in different league.

Ken · 20 May 2026

★★★★★ 1/5

Trustpilot

If I could give it no stars I would

If I could give it no stars I would, trusted them with my property to rent. Continually asked them to do inspections on property but only one Inspection was completed over 2 years , asked again to be completed the next year but never completed. When tenants moved out and got exit report was told that it was one of the worst the person completing the report had seen. There was nearly £3000 of damage to the house and a garden full of German shepherd faces, which my neighbour told me the was where the dog did the toilet as it was never walked. It was then I found out my one bedroom house was not just for the couple but their baby , one of the adults brother and his dog and a cat. If the visits were completed as requested all of this would have been picked up. All I received back was the £700 deposit to repair house to be re rented. Another thing is that no exit meter readings were taken between renters resulting in me be sent bills for tenants who had not paid their bills I took my own readings and paid what I owed and advised provider to sender the remaining bills to slater Hogg and howison to pay as the hadn't been taking meter readings. I asked to be transferred to countrywide but was told by the manager that this couldn't happen until bills to OVO were sorted so I had to continue dealing with a company who I had no faith in and at that point I decided to sell the property as all the issues were having an effect on my health. I had asked on several occasions for the complaint department details to lodge a complaint but no one could help me with this

Sandra · 14 April 2026

★★★★★ 1/5

Trustpilot

Slater Hogg - Hamilton branch

Selling our home. Our initial visit with the Lister went well and the photographs were okay. It very much went downhill from there. We had agreed the house would go on the market on Boxing Day, feeling happy on the advise that this is the busiest day of the year. It was then radio silence, the lister would not return calls or messages. The house did not go on the market Boxing Day as promised for a reason unknown. They did put it on the following day but there was no preparation marketing work done, also disappointing. In the period of 12 weeks our house was on the market, we only got 2 viewers. During which time they offered to do a relaunch to drive up interest, which consisted of a new video posted to their social medias. However they do not have a social media manager or a following on any of their platforms so this was another waste of time. After raising concerns to the manager about this, we were told that, Slater Hogg doesn't rely on using social media to sell their houses as they have been around for 50 years, therefore don't need it. This begged the questions, why did they bother with the so called relaunch and why cant they find any viewers. They did not communicate well at all overall and seemed very passive in their approach to selling. I think they need to improve their customer relations and employ a social media manager. We ended the contract having to pay full marketing fees, feeling very disappointed in the service we received and paid for. Would not recommend.

Julie · 23 March 2026

★★★★★ 5/5

Google

We are currently selling our house with Slater Hogg and Howison and we are amazed by their service. All staff is very friendly and approachable, always very promptly respond to e-mails and calls. They are very knowledgeable in sale and provide great advise. Our journey started when Kaylin came to see our house for the first time and provided us with really good valuation - she was very enthusiastic and honest during the appointment. Then we had lovely pictures and the video of our house done (we wanted to provide our own pictures, but she encouraged otherwise and we were very thankful for this advise), following by home report that met our expectations. Then she advised about advert strategy which initially we were not sure about but we agreed again trusting Kaylin and it turned out that we had plenty viewers within fist two weeks of putting house on the Market and our House been sold for the higher price than we have expected. We are awaiting move now :) Excellent company - I really recommend it.

Kasia · 8 April 2026

★★★★★ 2/5

Trustpilot

Not to be recommended

The initial contact was fine and the photographer did an excellent job (but don't think he is an SHH employee). I think SHH are too inclined to rest on their laurels as a major player in the Glasgow property market. After that visit I had many, many forms to complete before anything else could happen. Mitra, whom I dealt with from then on, was extremely offhand and always gave the impression I was a nuisance. Had I listened to her advice, we would have gone to an earlier closing date and accepted an offer significantly below the price achieved. There were also many mistakes in the viewing days and times, which was unhelpful generqlly as well as inconvenient for my tenants.

Patricia · 28 June 2025

★★★★★ 5/5

Trustpilot

Big thank you to Erin McPhee (Hamilton…

Big thank you to Erin McPhee (Slater Hogg Hamilton Letting) for giving my OVO problem to someone in the team to deal with it, after OVO ignored my email. Received my final bill yesterday. Thank you again.

Mrs · 28 May 2026

★★★★★ 5/5

Google

Tremendous staff at the glenrothes branch . Very professional and experienced staff who are all extremely friendly and personable also. There for you when you need them and definitely go the extra mile to get your house sold. Special thanks to Lindsay and Jackie.

Michael · 23 March 2025

★★★★★ 5/5

Google

The whole team at Slater Hogg in Glenrothes were great throughout. Douglas came out for the initial valuation and was open and honest about their processes and the current market. Everything then happened as he said it would and I was in complete control of when my house went live on the market. When it went live I was then kept in the loop by both the Kirkcaldy and Glenrothes offices who matched a number of buyers to my property for a viewing. Jackie, Val and Andrina were all lovely to deal with and seemed to appreciate the big deal it is to sell a house, even though they deal with it all day every day! My house sold within 1 week with a number of attractive offers on the table! Thank you!

Gillian · 26 March 2023

★★★★★ 5/5

Trustpilot

We recently got our Mortgage accepted…

We recently got our Mortgage accepted with Slater Hogg and I'll tell you it certainly wasn't an easy process for Nicola. Having had an offer accepted with another company before and it fell through. from day one she was sure she could get us a mortgage and she did just that. In a very short space of time. We were first time buyers with a bad credit history and a load of paperwork but she didn't shy from that she smashed it for us. 5 Stars for her from us.

Natalie · 23 April 2026

★★★★★ 5/5

Trustpilot

I recently moved out

Five star for rating for Slater and Hogg Hamilton, the staff were incredibly supportive Kirstie, Natalie and most especially Nikki Kaur they were always at my beck and call, professional,Polite and efficient throughout my time with them as a tenant.

Samuel · 12 February 2026

★★★★★ 1/5

Trustpilot

I tried to contact Slater Hogg &…

I tried to contact Slater Hogg & Howison Greenock branch regarding raw sewage coming from their property in Dalry,Ayrshire.At first I was told they would get their so called maintenance team out but nobody appeared.After a week I emailed them and just got ignored.The agents name was Niall Mckenzie.I waited another couple of days for a response but nothing.Now Environmental Health have been contacted and have been to the address so let's see slater hogg Greenock ignore them.Very unprofessional and ignorant.

David · 25 March 2026

★★★★★ 1/5

Trustpilot

One of the worst letting agents

One of the worst letting agents I’ve ever dealt with. We had a really awful experience trying to get our deposit back and were charged additional late fees that were never properly communicated to us. The whole process has been stressful and poorly handled from start to finish. We are now seeking representation to challenge the charges and recover our deposit. I would strongly advise others to avoid renting through this firm.

Indra · 21 May 2026

★★★★★ 5/5

Google

The whole team at Slater Hogg in Glenrothes were great throughout. Douglas came out for the initial valuation and was open and honest about their processes and the current market. Everything then happened as he said it would and I was in complete control of when my house went live on the market. When it went live I was then kept in the loop by both the Kirkcaldy and Glenrothes offices who matched a number of buyers to my property for a viewing. Jackie, Val and Andrina were all lovely to deal with and seemed to appreciate the big deal it is to sell a house, even though they deal with it all day every day! My house sold within 1 week with a number of attractive offers on the table! Thank you!

Gillian · 31 May 2022

★★★★★ 5/5

Trustpilot

95, Watson street

I’ve had a really positive experience with this letting agency. The team has been incredibly helpful, professional, and responsive throughout the entire process. Whenever we had questions or needed assistance, they were quick to respond and genuinely supportive. They made everything much easier for us and handled things smoothly. It’s rare to find an agency that is this reliable and approachable. I truly appreciate their help and would definitely recommend them to anyone looking for a trustworthy letting agency.

Sameer · 6 March 2026

★★★★★ 5/5

Google

Slater Hogg have been excellent from start to finish. The staff at the Glenrothes branch are a credit to the company. The support by everyone in the office; specifically Jacqui, Andrena and Tony was invaluable. At no point did we feel under pressure to sell. We recieved regular phone updates on the listing and sale of our property alongside regular calls to see how our own house hunt was progressing. The photo and video package we were offered exceeded all expectations. The time invested into the sale by everyone was invaluable. It was never any hassle to phone the office to ask for advice or updates. A mention should also be made to Rodger from the Kirkcaldy branch who was incredibly helpful, professional and friendly. Rodger is quite clearly passionate about his job and this is very obvious when speaking to him. Every single viewer to our home made comment on how helpful and friendly Slater Hogg were. My advice to anyone looking for an estate agent would be to chose Slater Hogg. Exceptional service with an outstanding team.

Ashley · 26 March 2022

★★★★★ 5/5

Google

The team, Jacque, Douglas, Valerie, Andrea and Tony were all really good right through the selling process. Honest appraisal of my property, suggested what would make a difference to the price, prompt photo session and on the market quickly.Kept me informed at all times of progress. So all in all a very professional but friendly bunch who did everything in their power to make my selling experience as painless and straight forward as possible. Thank you all it was a pleasure having your professional and friendly service on my side during what could have been, a very stressful time. I would recommend you all to anyone wishing to sell their house. Thank you again.

Mandy · 26 March 2022

★★★★★ 5/5

Google

We are return customers to Slater Hogg and Howieson Glenrothes. Once again we are delighted with the high level of service. Our property was marketed extremely quickly and efficiently. Any queries that we had were answered within the hour by email, phone or text. Communication was marvellous through out the whole process and the Slater Hogg team kept us up to date about viewings etc. Slater Hogg arranged to Countrywide home report for us. This was carried out promptly and once again queries were dealt with promptly. The whole Slater Hogg team have been extremely helpful, understanding of the stresses of selling a property and extremely helpful in answering all our queries. In particular Jacqui McAdam and Douglas Lennox have gone above and beyond ! We will certainly use Slater Hogg again and would not hesitate to recommend Slater Hogg to family and friends . UPDATE Dec 2021 We have now sold a further property through Slater Hogg. We are delighted with the extremely prompt and personal service we received. The sale was smooth and stress free for us. Many thanks to all the Slater Hogg team. We will definitely call upon you in 2022. Happy Christmas to you all

Angela · 26 March 2022

★★★★★ 5/5

Google

I had a great experience at slater hogg, Jaqui was absolutely amazing completely professional, listened to all of my questions and my requirements and was able to show me some beautiful homes that were specific to my needs. I felt she went above and beyond to really help me as a person, she saw me as a client and wanted the best from me rather than just seeing money as a log of estate agents do. Thank you jaqui x

Shahree · 26 March 2022

★★★★★ 5/5

Google

From the moment we decided to sell our house the staff have been attentive and responsive. We had approached another company for a valuation while we were deciding the best deal for us, however this company took 3 days to get back to us, whereas Slater Hogg didn't even take a day. Jacqui and the team have been excellent at keeping us updated regularly and offering advice. We sold our house at over the fixed price, and if we ever sell again in the future, it will definitely be from Slater Hogg. Thank you so much again. Alix

Alix · 26 March 2021

★★★★★ 5/5

Google

Great advice, very professional. We had several agents that wanted to sell our house, Douglas gave great advice on a way that I could independently figure out who was giving me the best advice. Again, when the home report came in, I got very good and helpful advice from Jacqui as to how to challenge the valuation. Did a great job marketing the property and we had a lot of interest, but they were very sensitive to my wife's health problems and pre-screened the viewers. One of many ways we were left feeling that they had our best interests at heart. Everyone at Slater Hogg Glenrothes was genuinely nice and helpful. And, we sold our house at a really nice premium to the home report price. All in all, it was a great experience!

J · 26 March 2021

★★★★★ 5/5

Google

My wife and I came over from the USA to help my brother who had been very ill, to put his house on the market, as he needed to move into a care home. Slater, Hogg were recommended by my brother's solicitor. From my first call from the USA to Jacqui McAdams the manager of the office, I could sense the professionalism. An appointment was set up with Douglas Lennon after we came out of quarantine. We were extremely pleased with our meeting with Douglas. Again the level of professionalism was excellent. Douglas walked us through the way houses are sold in Scotland, which its very different from the USA. We had two and a half weeks left of our stay and Douglas arranged for the inspection to be done the next day and had the listing posted quickly. We were able to find a buyer and the closing should happen very soon. In subsequent dealings with the office, Jacqui and Doug were extremely helpful as was the receptionist. This was a top notch experience and we would highly recommend Slater, Hogg and Howison. George Wright.

George · 26 March 2021

★★★★★ 5/5

Google

Really can’t thank Jackie and her team enough for the excellent service provided to my mother in her recent house sale. Selling a house is so very stressful and even more so in later years. The team really did see to every single thing from start to finish, taking the worry and stress from my mother. The communication and attention to detail was absolutely first class, they know the marker so well and build an amazing rapport with their client group. My mothers house sold within 2 weeks, absolutely hassle free. I would most certainly recommend to anyone thinking of buying or selling. A great big thanks again

Gail · 26 March 2021