Every review we hold for the GLENROTHES office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe team in Glenrothes have been great. Knowledgeable, supportive and friendly. Jackie, Andrina, Val have kept me informed all the way and been so helpful. Douglas was good and talked me through everything when initially putting house on the market and Tony was there to show the viewers round. Great team and would highly recommend. When it comes time for me to buy again they will be my first place to call.
Maureen · 26 March 2022
Agent replied · 31 May 2023
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleWe had quite a few estate agents out to the house for a valuation but from the minute Scott entered our house and we began to discuss the house and valuation we felt he was honest, approachable and most of all being the sellers of our much loved house he listened.
At no time did we feel pressure or an obligation to secure him as our agent.
May I also add that when contacting the Glenrothes branch and speaking to the rest of the team they also were very approachable and no amount of questions were to much.
I cannot rate Slater, Hogg and Howison highly enough.
Lorna · 17 December 2024
Agent replied · 23 November 2024
Thank you for your thoughtful 5* review Lorna! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotTen years of overcharging and appalling service
I was a landlord for ten years and dealt with Slater Hogg throughout that period. My experience was consistently appalling. I felt overcharged at every opportunity and never believed they were acting in my interests as their client. Quite the opposite, it often felt as though they were working against me.
Chris · 24 July 2026
★★★★★ 5/5
GoogleSuch a great people working there. I wish all of the places will be like that. I was in contact with lovely Jill, she was always very kind and happy to answer my questions. Tony was giving me a house tour, you can see he loves his job and he is very good at it. Highly recommend using this company to everyone who is seeking a great experience.
Dominika · 31 May 2022
Agent replied · 31 May 2023
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service, Jacqui always goes the extra mile. Jacqui is great at communication which can be the most frustrating part for a buyer. She speaks to people and feeds back to us, making us feel a little more involved and in control. I have negotiated sale and purchase with her and found her to be professional and extremely knowledgeable. I would definitely recommend jacqui and Shh to friends. ⭐⭐⭐⭐
Wendy · 26 March 2022
Agent replied · 31 May 2023
Hi Wendy! Thanks so much for your lovely 5* review! Jackie and the rest of the team really appreciate your kind words! Graham, Customer Relations
★★★★★ 5/5
GoogleCan't speak highly enough of the team at the Glenrothes branch. Moving house can be very stressful, but they were with us every step of the way. We was very impressed by their professionalism and reassuring attitude throughout the process. We were regularly updated and an offer on the house was agreed after just 4 weeks and formalised a week later. Going into the office was always a pleasant experience. Everyone was so nice and we felt part of the family. Don't like singling anyone out, but a special thanks to Andrena, Douglas and both Jacquis. Also thanks to Tony [who we never met] for conducting the viewings. Wouldn't hesitate in recommending these guys.
Colin · 26 March 2019
Agent replied · 31 May 2023
Thank you Colin for your wonderful recommendation and 5* review! As always, it is great to read that our local Slater Hogg & Howison team have provided you with an excellent experience. Kind regards, Scott
★★★★★ 1/5
TrustpilotNot supportive of owners
As a reluctant landlord I feel that I have to advise against using SSH Shawlands as agents. Having rented out my property through them twice, ive seen that property damaged twice and have never been able to recover any of the costs from the deposit. My tenants were to check out without a report being issued...but chargęd for and evidence of damage being supplied. Its been very disheartening to have to write this, I wish better for others
Samuel · 20 October 2025
★★★★★ 5/5
GoogleVery helpful from start to finish, especially Andrena. Would not hesitate to use them again 😁 …
Alba · 18 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleProfessional and friendly. I would recommend Slater Hogg and Howison to anyone looking to sell their property. The team, Jacqui, Douglas, Val & Andrina were very friendly and kept us informed throughout the time we had our property on the market. They managed to secure us a quick sale.
Susan · 26 March 2022
Agent replied · 31 May 2023
Thanks for the brilliant 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a great experience. Douglas and Jacqui were excellent. They kept me up to date at all times and processed everything efficiently. Jacqui became my main point of contact once the house was on the market, she is excellent. Slater Hogg & Howison are lucky to have her.
Bry · 26 March 2022
Agent replied · 31 May 2023
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommended. We are in the process of selling some 'buy to let' properties and was using another agent over the last few years. We had an issue selling one of these properties and turned to Slater Hogg in Glenrothes as a reset and …
David · 22 April 2025
Agent replied · 24 August 2024
Thank you for your terrific 5* review and recommendation David. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI found slater Hogg a pleasure to work with, in selling my house! They always took time to answer all my questions, and kept me up to date with viewings & feedback! I would definitely recommend them! Jackie was very helpful, she was always very upbeat and reassuring when she phoned me!!
Gillian · 26 March 2021
Agent replied · 31 May 2023
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur initial contact was with Andrena, it was a really great experience, we advised her what house we wanted to view and asked if they had anything similar that we could also view. Her response was immediate, she was so pleasant and arranged …
Denise · 22 April 2025
Agent replied · 24 August 2024
Thank you Denise for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were searching for our first home after requesting more information on a property Andrena called us to get more information on what we were looking for. She also set us up with her in-house mortgage advisor and we had a call within …
Lee · 22 April 2025
Agent replied · 23 October 2024
Thank you for your thoughtful 5* review Lee! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic Service from Jacqui McAdam and her team. From valuation through to completion, the service was outstanding. The team made the whole process stress free and simple. Would definitely use again when selling and have already recommended Jacqui and her team to a few friends thinking of selling. 5 star service.
Pamela · 26 March 2021
Agent replied · 31 May 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleJacqui and her team provided us with an excellent service from start to finish. Jacqui's enthusiasm and professionalism is next to none and she is a credit to Slater Hogg.
Mike · 26 March 2025
★★★★★ 5/5
TrustpilotExtremely happy 1st time buyer
As a first time buyer with very little knowledge of how the processes worked, I couldn't recommend Susanne Mclaughlan from Slater Hogg Mortgages enough. She was incredibly helpful in explaining in simple terms how mortgages, purchasing and the various legal elements all worked. And in the end she helped secure me a great mortgage and worked very quickly to meet deadlines we faced from other parties. Really appreciate the excellent service and I've already encouraged other friends that are looking to buy a house, to get in touch with them!
James · 30 March 2021
★★★★★ 5/5
GoogleSlater Hogg and howison provided and outstanding service both selling and buying a property .Sold my house very quickly and the staff were all nice and polite and explained the process very clearly, would highly recommend
Grant · 14 June 2025
Agent replied · 29 December 2025
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat service from Jacqui and the team, would definitely recommend to anyone looking to sell their house.
Jacqueline · 26 March 2024
Agent replied · 24 August 2024
Many thanks Jacqueline penman for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDealing with the Slater Hogg team was straightforward and re-assuring that our property was in the right hands. Regular updates were provided from several staff members in a timely, polite and informative way. I would recommend them for future use.
Mike · 26 March 2025
Agent replied · 24 August 2024
Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care
★★★★★ 1/5
TrustpilotWould give 0 Stars if Possible!
Our experience with Slater Hogg and Howison (Candleriggs branch) over our 2.5 years of tenancy has been disappointing at best and appalling at worst.
OreoKuki · 17 June 2026
★★★★★ 5/5
GoogleSecond house we have sold with Slater Hogg, the staff are so friendly and very patient, any questions we had they answered them and put us at ease. They do there best to get the most for you and they update you daily. we spoke with most off the staff and they are all lovely and made this transition very easy for us.
I would definitely go with Slater Hogg again and I would Highly recommend them.
Steph · 26 March 2023
Agent replied · 24 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAwful from start to finish
Awful from start to finish. Arranged to view a property, arrived and waited but no one showed up. Called the office and was told that someone was off sick and that’s why I’d been stood up. Was asked to wait whilst their branch manager Pam drove up to do the viewing. She arrived and immediately started to explain why I was lucky she was there since she’d hurt her back. She then went on to describe the property as needing decorating and a new kitchen. But joy of joys there’s a brand new flat packed gloss white kitchen in the shed waiting to be fitted she says. I wasn’t allowed to go into the sheds and so took her word for it. They listed the house as having a driveway but the opening is 1.2meters wide and so the property doesn’t have a drive, I can get access as long as my neighbour doesn’t build a gate in her front garden. This is a massive breach of CPRs and would constitute a misdescription case. They have sold me a piece of land that doesn’t belong to me, what the hell do I do now?? When I took ownership I opened the shed to take out my new kitchen only to find that it’s a second hand filthy, and I do mean filthy with other peoples cooking grease and mould, collection of used and broken cabinets and a couple of lengths of worktop. To top it all off it had been left out in the rain at some point and the edges are blown. Bloody useless and has cost me £5k to rectify. I asked them repeatedly for information about the kitchen throughout and they refused to provide it. Richard was rude, patronising and difficult. Pam was no where to be seen. Olga was pleasant to speak to. I would not want to buy from them again, what a horrible place. They also put a mega press on for me to speak to their mortgage advisor who apparently charges £600 which is ridiculous when first mortgage up the road are free to use. This review relates to the Falkirk branch of slater Hogg estate agency
StephanieGgordon · 28 December 2019
★★★★★ 1/5
TrustpilotI just had a call from some kind of…
I just had a call from some kind of Slater Hogg rep today and follow up texts asking me to phone urgently so I could get mortgage advice. I decided I'd give it a try. I'm in Fife and got someone with a London accent who had no idea about my circumstances. It felt like phishing to be honest and it involved really idiotic questions about my renting my property out (I'm literally not and never have intended to) and how many bedrooms I'm looking for (even though I have my offer for my new place accepted as of a week ago). Really bizarre. It was like someone who is cosplaying as a fortune teller trying to get answers from you by widely guessing at circumstances and past. I'd not use this company again tbh.
Calum · 20 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.