Trusted Agent profile · Glasnevin
★★★★★
345 reviews across 2 platforms
169 Mobhi Road, Glasnevin, D09 PHY2
Ray Cooke Auctioneers (Mobhi Road)'s office in Glasnevin, at 169 Mobhi Road, is rated 4.4 out of 5 across 345 reviews on two platforms, including 252 Google reviews rated 4.8.
Every review we hold for the Glasnevin office, from every platform, shown as written. First names only.
5/5
GoogleI have just completed the purchase of my first home with John Sullivan from Ray Cooke. I cannot rate him highly enough. He made the experience as painless as possible. He's an extremely hardworking, conscientious individual. Thanks John for everything 😀 …
5/5
GoogleHighly recommend Ray Cooke and team especially John in the Glasnevin office. They recently secured the sale of our house in Finglas. John was thoroughly professional to deal with and kept us updated on all viewings and offers through our what’s app group. We were delighted with the service they offer and have no hesitation in recommending Ray and John to potential vendors.
1/5
Trustpilotleaving property before notice period
We were leaving property earlier than our notice period ended but due to family emergency. Agent involved said deposit should not be impacted as the landlord is ok with it. We said if needed we will stay as long as we have to. She said no it's all ok for us to leave early. After we waited our deposit for almost a month and then realized that landlord took more then half after all because of early leave. However we weren't warned by our property manager that this will happen. If we were told depozit will be taken almost in full, we would adjust and waited out. Poor communication and total disrespect of people's hard earned money.
5/5
GoogleWe had a great experience selling our home with Ray Cooke Auctioneers. They were friendly and professional throughout. John, our sales co-ordinator, was a pleasure to deal with. We would highly recommend them.
5/5
GoogleAn amazing professional service from start to finish with the process of selling my house. Always available to take a query and very prompt when returning call. Thanks John Sullivan in Ray Cooke.
5/5
GoogleIt was a pure pleasure dealing with Ray Cooke Auctioneers. Our guy was negotiator John Sullivan who helped us a lot with purchase of our first home. He was updating us on every step of the process, he was dealing with vendor's solicitor and ours too so usually every news was from John. He's work ethic was impeccable (something that is hard to find in estate agent trade - I know that from personal experience) and I would definitely recommend this guy if you are in the market for buying / selling properties.
5/5
GoogleWe recently buy house with Mr John an amazing person and best problem solver which never let us with no answers every time we need him when we was struggling he was there and solve the problem for us. He didn’t was an SALES AGENT was more like an FRIEND for us and we was happy to work with mr John. We recommend Mr John from hear and good luck in everything he does because he doing an amazing job.
5/5
GoogleJohn Sullivan was a pleasure to deal with from start to finish. He was an excellent profesional and the whole process was easy, working with him.
5/5
GoogleJohn was a pleasure to work with, he was extremely professional and was very approachable whenever we had any queries. I would definitely recommend him to anyone else selling their home, he turned a stressful situation into something very manageable. Thanks a million John
5/5
GoogleWe dealt with John Sullivan buying our second house. I cannot recommend him and Ray cooke auctioneer enough. We had a few set backs and lack of communication through our own solicitor, so it was great to have John as a point of contact with queries. Very professional and efficient. Always returned our emails/calls. Thanks again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI just bought my first home with the help of Ray Cooke Auctioneers. John Sullivan was the estate agent and he couldn't have been more helpful. He was excellent in communicating throughout the process. He's the utmost professional and I would highly reccomend John and Ray Cooke Auctioneers.
5/5
GoogleI cannot recommend John Sullivan from Ray Cooke enough. As first time buyers he helped us every step of the way to securing our first home. He was always at the other end of the phone whenever we needed him and went above and beyond to help us through the whole process. Thanks again John!PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotI was offered two viewings for a…
I was offered two viewings for a property. The first viewing went well, and within a week, they called to inform me that my application had been successful and asked when I would like to move in. I told them as soon as possible, and they assured me over the phone that they could arrange it and would send over the documentation.
5/5
GoogleHad the pleasure to work with Enea and the team at Ray Cook. Great communication with customers and quick turnaround on all deliverables.
5/5
GoogleI would like to mention Mr.Jamie Powere, what a gem of a person, professional at the same time friendly and attending to our needs and made the renting process a perfect smooth experience. A big thanks to Ray Cooke and especially Jamie for selecting us and giving us an awesome apartment.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHaving had our property listed with another agent and that failing miserably with them time after time, we had given up hope that it would be sold. Then we were recommended to try Rae Cooke. After a discussion with Connor who introduced us to John Sullivan, our hopes were raised and we began the process again. What an absolute delight it was to deal with John. His professionalism, his patience, his customer service, his care factor, was just second to none. It was so refreshing to have the assurance that this property would be sold. And it did. I have no hesitation whatsoever in recommending John to sell your property. He won’t let you down. He genuinely cares which is a huge positive in this market. Thanks again John.
5/5
GoogleJamie was great to deal with and very fast with his responses, the whole process was very smooth from start to finish which really helped as moving is stressful enough as it is. The response to any maintenance issues was also very fast and effective too. I would highly recommend Jamie and Ray Cooke engineers.
4/5
GoogleHi all, I got the apartment from Ray Cooke with the help of Gabriella, she was a amazing person , who helped me a lot , very kind all the time . She is easy accessible to clear our doubts. Thanks dear for your wonderful work, please carry on the same.
5/5
GoogleI recently sold house through Ray Cooke, Ross & John where who I dealt with. Found them to be very efficient and professional. John kept lines of communication open, always keeping me up to date on process. I would highly recommend them both.
1/5
GoogleDisgusting company. I believe all his 5 * on Google reviews are fake..as they are totaly unreachable. On Trust Pilot all reviews are 1star . Tried to contact Patrick every single day since he post the add.severals Emails, calls,left voice message ,went to office the secretary checked and she said the property is gone for his relatives. And he couldn't reply to thousands and thousands of emails . Really??? All country was interested for this property.
1/5
GoogleThese guys have a really bad habit of putting all of their HOUSE SHARE daft listings under the wrong section which is false advertising. If you can't handle that very basic task how can you be trusted with anything else? It's giving conman.
1/5
TrustpilotDreadful attitude & customer service
Firstly let me start by saying I have never sold a property through Ray Cook (and I never will) but I have been looking to buy and they had some properties I was interested in. Their sales department and sales agents have no idea what customer service means? They either don’t answer the call or if you leave a message they don’t get back to you. If you do manage to speak to an agent they don’t have the relevant information relating the property? One viewing I attended the agent assured me he would be there at 6:30. When I arrived at 6:30 he had already left the property? My advice to any seller would be to place your property with someone else.
4/5
GoogleJohn Sullivan is professional and reliable. He is responsive and efficient. Though our closing process has been unexpectedly long, due to the problems of the management company, he still tirelessly updated me the progress and communicated with different parties to speed up the process. We communicate well and I will recommend him.
1/5
Trustpilotjoke of a sales department
Why anyone would use Ray Cooke to sell a house is beyond me, simply try and call one of their offices, or enquire about a house you want to buy or view at the very least & the result will be the same...radio silence!! are you not supposed to drive interest, I'm considering printing this review and putting it in the post box of the houses I am interested in purchasing with my contact detail so the vendor can contact me directly, made enquiry's with other agents over the weekend and have been contacted first this Monday morning with schedule viewing
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