Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently bought my first flat in the Hyndland area with the help of Ross at Yates Hellier and can't thank him enough for his help and support! He was knowledgeable and friendly and made the process so much easier. Definitely goes above and beyond! Would highly recommend the agency to anyone looking to sell or buy.
Thank you, Ross!
Emma · 14 June 2022
Agent replied · 13 June 2024
Hi Emma
We're delighted to have been able to assist you with your first purchase in Hyndland. Wishing you all the best in your new flat.
Yates Hellier
★★★★★ 5/5
TrustpilotI've had my home tenancy handled by…
I've had my home tenancy handled by Yates Hellier for nearly 6 years. They are very understanding and timely with inspections and repairs. If I were to be in a position to purchase this place I would chose them as I trust their professionalism and expertise.
Brian · 20 September 2023
Agent replied · 24 August 2024
Hi Brian,Thanks for sharing your experience as one of our tenants over the past 6 years.All the best,Yates Hellier
★★★★★ 5/5
TrustpilotExcellent experience
I have used Yates Hellier as both a house buyer and a house seller. I was impressed with the service that Ross Yates provided in both contexts - personal, professional and diligent. I would strongly recommend using Yates Hellier if you have a property to sell.
MB · 20 September 2023
Agent replied · 24 August 2024
Michael, many thanks for sharing your experience as both a buyer and seller. Thanks for the recommendation.
★★★★★ 5/5
Googleown and rent several properties and extremely impressed with the level of service provided by Yates Hellier. William and Jonny are a credit to the Glasgow West End branch. thank you once again for everything
Shaun · 14 May 2024
Agent replied · 13 June 2024
Hi Shaun
You're welcome - thanks for your kind review.
Yates Hellier
★★★★★ 5/5
GoogleAmazing guidance and proactiveness by Yates Hellier from day one that I submitted my application. The negotiator called me with a variety of slots for me to pick up which was very helpful. They provide you with an answer if the application is successful very quickly and they respond prompty to any emails/calls. Excellent service and very professional.
Keep up the good work.PositiveResponsiveness, Quality, Professionalism, Value
Ioannis · 14 June 2021
Agent replied · 13 June 2024
Hi Ioannis,
Thanks for taking the time to leave a review. We're delighted that you're happy with the guidance provided by William.
Yates Hellier
★★★★★ 5/5
GoogleI had a great experience letting through Yates Hellier and I would highly recommend them to anyone looking to rent in the Glasgow area. I found my property manager Jonny and lettings negotiator William to be especially helpful and always responded promptly to any questions I had.
Seb · 18 August 2023
Agent replied · 13 June 2024
Hi Seb,
Thanks for taking the time to leave a review. It's great to hear that both William and Jonny provided a great rental experience for you.
Yates Hellier
★★★★★ 5/5
GoogleI’ve been a tenant of Yates Hellier for 4 months so far, they have been very responsive to all of my queries and quick to action any issues I’ve raised. Jonny, the property manager is very professional, helpful and friendly. Would definitely recommend this firm without hesitation.
Linda · 18 August 2023
Agent replied · 13 June 2024
Hi Linda,
It's great to hear that you've had a smooth stay under Jonny's management, and that you would recommend our services. Thanks for the review.
Yates Hellier
★★★★★ 5/5
GoogleWe rented a flat with Yates Hellier for a long 3 years. They are very good with any support you need while you are with them. moving-in , continued support during stay and moving-out everything was super smooth and we never had any issues.
Manwendra · 17 October 2023
Agent replied · 13 June 2024
Hi Manwendra
Good to hear from you, and thanks for the kind review. It's great to hear that you had a smooth rental experience as a tenant.
Wishing you all the best,
Yates Hellier
★★★★★ 5/5
TrustpilotRecent Renter
Recently started renting from yates Hellier. Only positive experiences, fast to respond to initial queries about property, and once in, fast to respond to any issues we had. No issues with communication, and in-house handyman has sorted some minor issues quickly once we were in.
Doug · 22 September 2023
Agent replied · 24 August 2024
Doug, it's great to hear of your experience as a new tenant of ours. Our in-house maintenance team enables us to react quickly and efficiently to the day-to-day issues that arise in properties. Thanks for leaving a review.
★★★★★ 5/5
Trustpilotprofessionally in performance
Yates Hellier is a mark of professional services, I will never forget the gift when invited to collect the keys. So active for any comment found in the property. They even have a property maintenance manager to act on all issues.Thank you Yates Hellier team
Shadi · 20 September 2023
Agent replied · 24 August 2024
Thanks for taking the time to leave a review, Shadi. It's much appreciated.
★★★★★ 5/5
GoogleRoss has sold 2 flats for me in the west end and each time was a smooth process and extremely professional service. The communication with me along the way was second to none. Would highly recommend and will use again!
Anne · 15 January 2024
Agent replied · 13 June 2024
Hi Anne
Thanks for sharing your experience of selling your properties with us. It was a pleasure working with you.
Yates Hellier
★★★★★ 5/5
GoogleYates Hellier assisted us selling our flat.
The service was perfect- the flat was on the market and under offer within 2 weeks at a price we were elated with.
The communication was great with a real personal touch, we were offerred advice and reasured at all times- which was especially comforting whilst selling in covid times.
Excellent customer service. Highly reccomended.PositiveResponsiveness, Quality, Professionalism, Value
Mia · 14 June 2021
Agent replied · 13 June 2024
Hi Mia,
Many thanks for your kind review. We wish you all the best in your new home.
Yates Hellier
★★★★★ 5/5
GoogleGreat service and great team. Just sold our flat in West End and Ross and Natalie have made the whole experience stress-free. Excellent with updates and feedback. Would recommend and use YH again.
Maria · 23 May 2024
Agent replied · 13 June 2024
Hi Maria
Many thanks for the review. It's great to hear you enjoyed a stress-free home sale. Wishing you all the best.
Yates Hellier
★★★★★ 5/5
GoogleSold my Glasgow flat with Yates and Hellier, cannot recommend this company enough. Ross and Natalie both went above and beyond and kept me informed and made what can be a stressful process, pain free. Thank you again
Rebecca · 14 February 2024
Agent replied · 13 June 2024
Hi Rebecca
Thanks for sharing your experience of selling your flat with us. It was great to work with you. Wishing you all the best.
Yates Hellier
★★★★★ 5/5
TrustpilotYates Hellier were so helpful.They kept…
Yates Hellier were so helpful.They kept us updated at every stage.
Lucy · 16 April 2025
Agent replied · 5 June 2026
Hi Sheila and Alan - it was a pleasure working with you on the sale of your property. Yates Hellier
★★★★★ 5/5
GoogleRecently moved in to a new property managed by Yates Hellier. The team have been fantastic. They make the move hassle free with prompt replies and convenient paperwork. William, Jonny and Vita have all been a pleasure to deal with. The team are extremely professional and manage the properties to the highest standard. Would recommend to all.PositiveQuality, Professionalism
Dara · 14 June 2022
Agent replied · 13 June 2024
Hi Dara,
It's great to hear that your move in was hassle free and convenient. We wish you all the best in your new property.
Yates Hellier
★★★★★ 5/5
TrustpilotWe rented a flat with Yates Hellier for…
We rented a flat with Yates Hellier for a long 3 years. They are very good with any support you need while you are with them. moving-in , continued support during stay and moving-out everything was super smooth and we never had any issues.
Manwendra · 20 September 2023
Agent replied · 24 August 2024
Hi ManwendraGood to hear from you, and thanks for the kind review. It's great to hear that you had a smooth rental experience as a tenant.Wishing you all the best,Yates Hellier
★★★★★ 5/5
TrustpilotWould definitely recommend Yates Hellier
We chose to sell our flat through Yates Hellier as I was impressed with Ross Yates and his experience in the market and his local knowledge. He took control and managed the whole process. Ross and Natalie keeping us regularly updated on the progress. We sold within a few weeks and we were very happy with the price. We would not hesitate in using or recommending this estate agent again.
Hal · 19 January 2024
★★★★★ 5/5
GoogleWe bought and sold with Yates Hellier and found them to be extremely professional.
What we liked was the regular/daily updates with Ross Yates.
Anyone thinking of using Ross Hallier we would strongly recommend that you use Ross to do the viewings.
Gordon · 17 October 2023
Agent replied · 13 June 2024
It was a pleasure working with you on your move, Gordon. We hope you've both settled in well to your lovely new home.
Yates Hellier
★★★★★ 5/5
TrustpilotA first-class property agency
A first-class property agency. I have now been working with Yates Hellier on lettings for nine years. Jack and Ross and their team are friendly, efficient, knowledgeable and thoroughly professional. I always recommend YH to friends and family whether renting/letting or buying/selling.
MARK · 10 October 2023
Agent replied · 24 August 2024
Hi Mark,Many thanks for sharing your experience of working with us for the past 9 years.Yates Hellier
★★★★★ 5/5
GoogleI have been extremely pleased with the excellent level of service provided by this company. At all times they have been quick to respond, have given professional advice and shown an in depth knowledge of the property market. I would definitely recommend this company and would be pleased to do business with them in the future.
M · 14 June 2022
Agent replied · 13 June 2024
Hi Mrs Mccaig
It was a pleasure to handle the sale of your property. It’s great to hear that you’re pleased with the level of service provided.
Yates Hellier
★★★★★ 5/5
GoogleWe received great service from the team at Yates Hellier during our tenancy. All issues were addressed quickly and effectively. We were tenants for three years and only had positive experiences.
Murray · 14 May 2024
Agent replied · 13 June 2024
Hi Murray,
Thanks for sharing your experience of staying in one of our Hyndland rental properties for the past 3 years. It's fantastic to hear that you had a positive tenancy with us.
Yates Hellier
★★★★★ 5/5
GoogleYates Hellier have been top class with us. They offer a thoroughly professional service with a very well judged personal touch. They are highly responsive, and we have yet to make a request for their help that was too much for them to do, and do promptly. I can't recommend them highly enough as a letting and property agent.PositiveResponsiveness, Quality, Professionalism, Value
John · 14 June 2021
Agent replied · 13 June 2024
Hi John,
Many thanks for your review. We are delighted that you're happy with the personal service provided.
Yates Hellier
★★★★★ 5/5
TrustpilotGreat experience
I chose to go with Yates Hellier because I felt they had a more personal approach and knew the area well. I found Ross to be really engaged and transparent throughout the process. In the end I got a good price for my property and the experience was very positive. I would definitely recommend Yates Hellier and be very happy to work with them again in the future.
Cat · 18 January 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
