Trusted Agent profile

Watermans reviews

4.6

★★★★★ Excellent

220 reviews across 3 platforms

193, Bath Street, Glasgow G2 4HU

Watermans's Glasgow office at 193 is rated 4.6 out of 5 across 220 reviews on three platforms, including 131 Google reviews rated 4.7. The 8 Facebook count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

131

Reviews on Google

This office

Facebook logo

4.5 / 5

8

Reviews on Facebook

Business-wide

Trustpilot logo

81

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Glasgow office, from every platform, shown as written. First names only.

5/5

Google

I have received excellent communication through out and been informed immediately of any issues that happened or changed. I was completey satisfied with how my case was handled by Darren at Wattermans solicitors I would highly recommend anyone else to use this company first class. And will recommend to family and others that require any legal assistance.

Maureen · 16 April 2023

Agent replied · 13 June 2024

Maureen, thank you for leaving such a positive review for Darren. We are glad he was able to help, and will be passing along your kind words.

5/5

Trustpilot

Professional and efficient service.

I was involved in a motor accident claim. I would like to thank Craig Armstrong for his excellent service throughout my claim - he is knowledgable, answering every question I had throughout and responding quickly to all correspondence. I cannot thank you enough for all your help - the other party admitted liability and I received a settlement fee surpassing all my expectations.

Christy · 9 November 2016

4/5

Google

Aimee was great with my case from start to finish would highly recommend watermans to get the job done with no hassle at all.PositiveResponsiveness, Professionalism

Joe · 14 June 2020

Agent replied · 13 June 2024

Hi Joe. thanks for your feedback. We will pass this on to Aimee

5/5

Trustpilot

Incredibly simple process

I was involved in a motor accident which was entirely the other drivers fault. The other driver did not admit liability to me and also never let me have his insurance details. I wrote a short paragragh of what happened for Watermans to then persue. That was the only details about the accident I ever needed to provide throughout the whole process.

Cary · 7 December 2016

1/5

Google

People please don't go on reviews as the owner of the Company MR SCOTT he is very unprofessional. He is thief after taking work from the market he do not bother to reply. people who are willing to make a Claim BE AWARE from them as they are very very unprofessional. Team is very NON professional the make fraud claims just to take there Incentives.NegativeResponsiveness, Quality, Professionalism

Kawaljeet · 14 June 2021

Agent replied · 13 June 2024

Watermans do not like to engage with companies who provide fraudulent and fictitious cases. That is why we are unwilling to deal with you

5/5

Trustpilot

Review of claim

Having been guided through the minefield that is insurance claims of this nature by the excellent and knowledgable Mr John Dillon, I would heartily recommend this company if anyone is thinking of making a claim. Mr Dillon kept me up to speed at every turn, very professional, friendly and kind. Thank you John you are a credit to your company !

Anne · 24 February 2016

5/5

Trustpilot

Watermans arranged everything from the …

Watermans arranged everything from the day of the accident from car going into garage, courtesy car, dealing with other insurance party. I am happy with final compensation as I had no stressful dealings with anyone throughout the process. I would not hesitate recommending them to anyone as mines was a good experience. Thanks to John Kelly and his team.

Gordon · 7 November 2017

5/5

Trustpilot

Absolutely delighted

Very professional firm, excellent, would certainly recommend without hesitation. Just a pity they only do Accident Claims as I would be getting them to deal with everything that required legal representation (and I worked for 42 years in the Legal profession! ) Many thanks to Alexandra Robertson and everyone else involved in my successful claim.

Jayne · 17 February 2017

5/5

Trustpilot

Very professional company.

This is the first time I've been in an accident and from start to finish Watermans were very professional,Natalie Bruce was my lawyer and she always kept me upto date by phone,email and letter and got me the best settlement i could have hoped for,a very professional company and i would recommend them them to anyone.

David · 21 July 2014

5/5

Google

Watermans supported me from the very fist call right through to the end and I couldn't be more grateful. Lauren was accessible and helpful at all times. A great service that I would recommend.

Christopher · 14 June 2022

5/5

Facebook

I can not recommend Watermans highly enough. The Estate agency team are professional, efficient and very easy to work with. They completely removed any stress or hassle from our sale and achieved a higher sale price than I could possibly have imagined. I truly believe that this was down to the commitment, skill, and dedication of the team we worked with. From the quality of the marketing production to managing and conducting all the viewings, everything was flawlessly executed, and with an incredibly personal and friendly touch. I’d never use another Estate Agency again, and if this ethos is carried into their other departments, Watermans will be an easy choice for any legal business we may have in the future. Thanks again for being totally fantastic!

Kim · 5 May 2022

5/5

Google

Would highly recommend Watermans Solicitors, especially Darren, who was there for my husband and I during our claims. Husband's has been settled already and hopefully mine will follow soon.

Liz · 14 June 2022

5/5

Google

Heather has been dealing with a claim for me and has done a great job. She is very efficient and great at returning calls and l an extremely happy with the servicePositiveResponsiveness, Quality, Professionalism, Value

Wendy · 14 June 2021

5/5

Google

These guys stepped in to manage a no fault motor claim Of mine. I was parked when a vehicle hit me. It’s taken a lot of time but Watermans have consistently kept me informed and delivered a very favourable outcome in my favour. 10 out of 10PositiveResponsiveness, Quality, Professionalism, Value

Aye · 14 June 2021

Agent replied · 13 June 2024

Thanks very much for your kind review - glad we could be of assistance

5/5

Google

What can I say......Mitchel is brilliant! Talked us through everything. Always kept us up to date with everything. Made us feel at ease. Always on hand if you needed to know anything. I would definitely recommend this company.

Carreyanne · 14 June 2020

5/5

Google

I was really happy with the service i received they were prompt and available if i needed any help at all

Mark · 27 March 2024

Agent replied · 13 June 2024

Thank you for taking the time to leave such a positive review for the team!

5/5

Trustpilot

I would recommend This company

I would recommend This company , They do their very best to get you the best outcome they can no matter how long it takes , You get regular updates on the case in hand and easy to get hold of .

Natasha · 5 March 2018

5/5

Facebook

Just purchased a property through Watermans and was dealing directly with Rachel. Fantastic & very professional service. Rachel made me feel at ease through the whole process. Highly recommended & couldn’t thank her enough.

Sharon · 25 November 2020

5/5

Google

The team were very helpful and quick to get my case underway. Heather was great and communicated along the way with updatesPositiveResponsiveness, Quality, Professionalism, Value

Craig · 14 June 2022

5/5

Google

I had my case with Heather tirney involving my road accident,she was amazeing with me always up to date with my case I can't thank her enough,when I had a question always replied and had given me the information I needed, Thank you joe

Joseph · 14 June 2021

Agent replied · 13 June 2024

Thanks for your review Joseph. We have passed your feedback on to Heather who will be delighted to know how happy you were with her service

1/5

Google

Sadly just had email asking myself to review this solicitors To be very honest i dont really do reviews as such but since ive been asked by this outfit i will be upfront Didnt and dont want to hear from them again Lying. thieving.toerags Asked them to deal with compensation claim x2 RTA Never again stay away if possible go take your buisness to a real proffesional.cowboys Recommend gildeas or even digby brown Truthfully untrustworthy👎👎 1 star allows me to post wouldnt get any

Brian · 14 June 2020

5/5

Facebook

Brilliant & stress free experience. Can not recommend enough. Tzana really helped me out and organised everything. I was very impressed with everything start to finish and I would always recommend to a friend now. Thank you so much for helping me out. brilliant.

Kevin · 14 April 2021

Agent replied · 27 November 2025

Thank you so much, Kevin, for taking the time to provide us with a review. We are delighted with your property's sale results & we'll be sure to pass your feedback onto Tzana & the team. Congratulations on your move & please don't hesitate to get in touch if there's ever anything that we can do to be of further assistance!

1/5

Trustpilot

Time wasted. Promised, but did not deliver.

Spend three year with Watermans with two incident cases, with no material outcome. Both case were accepted, promises and outlooks were made. Everything progressed extremely slow, communications were poor, need to chase them to got any update on cases, usually there were no answer but a promise to got back to me later so it was dragging and dragging, with not sense of ownership. All story ended up to be a waste of time. Would not recommend, look elsewhere.

Max · 28 February 2020

1/5

Trustpilot

Completely unorganised

Continuously had to correct Waterman’s as they had incorrect details for my claim, despite being corrected on several occasions my claim was still submitted on incorrect info resulting in me receiving thousands less than I was initially told. Left for months on end with no update. Send someone to your home address to take a statement then make you give one over the phone anyway months later, likely because they lost the original I would assume after the service I received. Not worth the stress or lack of money.

Lisa · 8 September 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Watermans's Google reviews

Questions about Watermans

How many reviews does Watermans have?

Watermans's Glasgow office has 220 reviews across three platforms: 131 on Google, 8 on Facebook (across the whole business), 81 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Watermans's rating?

Watermans is rated 4.6 out of 5 across all 220 reviews, and 4.7 out of 5 on Google from 131 reviews, checked 9 October 2026.

Where is Watermans's Glasgow office?

Watermans, 193, Bath Street, Glasgow G2 4HU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.