Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from Steven and his team - wouldn't use anyone else in the future.
Samuel · 26 August 2019
Agent replied · 24 August 2024
Thank you Sam! Wasn’t an easy one but we got there in the end! Enjoy your new home and hopefully we can help again in the future. Thanks again for using VS
★★★★★ 1/5
FacebookAvoid at any cost. Have been renting flats in Scotland for over 7 years. Never came across such an unprofessional agency. Some members of staff are extremely rude and ignore your emails. Whoever is renting the flat, please make sure that your deposit is locked with one of schemes.
Zivile · 2 April 2018
★★★★★ 5/5
FacebookVery efficient freindly professional service . Steven was attentive and provided spot on advice on how to prepare and position our West End flat for sale after Lockdown 1. . Deal done within a week of going on the market. Thank you.
Henry · 31 January 2021
★★★★★ 5/5
GoogleExcellent overall service. Steven and Vicky were very helpful and professional. No hesitation in recommending!
Donny · 26 August 2018
Agent replied · 24 August 2024
Thanks Donny!
★★★★★ 5/5
GoogleExcellent experience with Vanilla Square - recommended by a friend and they did a great job in renting out my flat in the West End of Glasgow.
Not only did they find a tenant very quickly, but they carried out frequent inspections and resolved any problems quickly and efficiently with very little involvement from my side. Very smooth process and would definitely recommend to others.
David · 27 August 2015
Agent replied · 24 August 2024
Thanks David!
★★★★★ 5/5
GoogleExcellent service from the team at Vanilla. They are superb to deal with. Very attentive and professional. I would highly recommend.
Mike · 25 June 2024
Agent replied · 24 August 2024
Thanks Mike! We were really chuffed to be part of your move. Enjoyed working on the sale with you guys and securing a big result. And we hope you are loving your new home! Hopefully see you again soon. Maybe at a Glasgow Warriors game! From Team VS
★★★★★ 5/5
FacebookVanilla square were so amazing and made selling my house easy! There online profile made it east to keep track of my viewings and offers. My house went to closing within 5 days and was sold quickly. Every one I dealt with were so helpful and friendly! I would recommend them to everyone! Thanks guys!! 5 stars ⭐️
Sarah · 12 November 2019
Agent replied · 23 April 2026
Thanks Sarah! A cracking result. Thanks for putting your trust in Vanilla Square. All the best in your new home. Team VS
★★★★★ 5/5
GoogleVanilla Square sold my property in Glasgow incredibly quickly. The viewings were organised effortlessly and their client hub made keeping track of viewings and feedback really easy! Stephen offered me great advice on how to prepare my flat for photos and viewings and the rest of the team were fantastic throughout the process. I cannot recommend them enough.
Deborah · 26 August 2019
Agent replied · 24 August 2024
Thanks Deborah! Appreciate your feedback. We enjoyed working with you. If you ever need our help again, please do not hesitate to get in touch! All the best, from Team VS
★★★★★ 5/5
GoogleVery good experience with Vanilla Square.
After troubles with another estate agent, Vanilla Square offered a competitive rate, good marketing and the staff involved were all friendly and professional.
They knew what they were doing and after some hiccups with buyers which you can't control, a sale was finalised!
I would consider using them again in future.
Jamie · 26 August 2019
Agent replied · 24 August 2024
Thank you Jamie! It was a longer sale than we all hoped for, but really chuffed we got there in the end. Thanks again for using Vanilla Square and we hope to work with you again in the future. All the best from Team VS
★★★★★ 5/5
GoogleI recently sold my flat in Hyndland through Steven at Vanilla Square and I can't fault the service I received. He went above and beyond to make sure it all went through smoothly and I was kept informed every step of the way. A breath of fresh air during what can be an incredibly frustrating time.
Ian · 26 August 2019
Agent replied · 24 August 2024
Thanks Ian. Really appreciate you taking the time to review Vanilla Square and the service you received. Happy to help anytime if you move again in the future. All the best. Team VS
★★★★★ 5/5
FacebookWe sold our property last year with Vanilla Square and they were simply amazing.They took all the pressure off from us, working closely and providing honest advice. We can only recommend them
Christian · 19 June 2023
Agent replied · 26 November 2025
Thank you Christian Bolaños! Very kind of you and hugely appreciated. We enjoyed working on the sale with you. If you ever need us again please get in touch!
★★★★★ 5/5
GoogleI had been marketing my 1 bed property in Paisley for 5 months with little to no interest. I asked Vanilla Square to see if they could help out with it. Within one week of going to market they had three viewings. The property was taken immediately at the asking rent. Such a brilliant result and team!
Paul · 26 August 2017
Agent replied · 24 August 2024
Thanks Paul
★★★★★ 5/5
FacebookI have used Vanilla Square on a number of occasions. They have been excellent from start to finish. Steven delivered a very professional advertisement and provided sound advice on staging and pricing. Gemma and Vicky then provided fantastic advise and guidance through the rest of the process. Five stars and highly recommend
Brian · 12 November 2019
Agent replied · 23 April 2026
Thanks Brian! Very kind words. As always we enjoyed working with you. See you again soon. Team VS
★★★★★ 5/5
GoogleSimply put, all at VS, Clarence Drive, Glasgow, fabulous!
Very quick turnaround leading upto market placement and very quick sale too.
Loved the virtual staging ideas. Steve Lucas and Vicki have been nothing short of super! Thank you
Helen · 25 August 2022
Agent replied · 24 August 2024
Thank you Helen! Very kind words. Delighted with the result and we are glad you were pleased with the service! All the best and see you soon! Team VS
★★★★★ 5/5
GoogleGreat service from start to finish. The whole team are incredibly helpful! When selling our first property, we found them much more interested and supportive than other agents. Not to mention better value for money too!PositiveResponsiveness, Professionalism, Value
Laurence · 25 August 2022
Agent replied · 24 August 2024
Thank you Laurence for the kind review! All the best in your new home. Team VS
★★★★★ 5/5
GoogleExcellent Service - Sold our flat within 6 days, well above home report. Would highly recommend and will definitely use again in the future. Best Team.
Rhona · 25 August 2023
Agent replied · 24 August 2024
Thank you Rhona! Very kind words. Having the choice of any agent out there, we are delighted you chose us and we were able to show you what a small independent agent can offer. Really appreciate your kind words too. If you need us again in the future please get in touch! All the best from Team VS
★★★★★ 5/5
GoogleJonny at VS was very knowledgable. He kept me up to date with progress and sorted issues for me - important as I was selling remotely. VS found buyers for both my properties very quickly. Recommend.PositiveResponsiveness, Professionalism
Jeremy · 25 August 2022
Agent replied · 24 August 2024
Thanks Jeremy! We really appreciate your comments. Delighted to get both sales over the line for you. Huge thanks for trusting both sales with us and hopefully we can do business again in the future. Team VS
★★★★★ 1/5
GoogleCertain staff member very rude and extremely unprofessional when speaking to my daughter.
Obviously selective in who is deserving of a positive response and good customer focus. Quick to want her damage deposit up front and yet very vague as to when she’ll get it back.
Disgraceful behaviour from a so called ‘professional’
Monica · 26 August 2018
Agent replied · 24 August 2024
Hi Monica, disappointing to hear of your experience, however, this page is for Vanilla Square Estate Agency which has nothing to do with Letting at all. We do not manage any rental properties. We would appreciate if you removed your comments. Many thanks
★★★★★ 5/5
GoogleVanilla square went above and beyond to create a flawless sales experience. They even ensured we completed the sale of our property at the start of a global pandemic! We would definitely recommend Vanilla Square to anyone putting their property on the market.
Kirsty · 25 August 2021
Agent replied · 24 August 2024
Thanks Kirsty! Really appreciate it. Loved working with you guys. Looking forward to seeing your new home once its done! Thanks again for the feedback. Team VS
★★★★★ 4/5
GoogleThe vanilla square team were really good, kept me informed throughout the process and my flat sold very quickly. Would definitely recommend.
Kirsty · 25 August 2023
Agent replied · 24 August 2024
Thanks Kirsty. Really appreciate your feedback. Delighted that you were happy with the service and the result. Enjoy your new home! From Team VS
★★★★★ 5/5
GoogleSteven from Vanilla Square may be on course to change our opinion of estate agents forever!
He is super responsive, friendly, knowledgeable and will bend over backwards to get the job done. I’m thrilled with their service, and would highly recommend!
Great job 10/10!
Eddie · 25 August 2020
Agent replied · 24 August 2024
Thank you Eddie! Delighted to hear that. We do aim to please. As a smaller company, we are often overlooked as many simply choose the recognised corporate agents. However, these success stories fill us with joy. A little effort, a revived strategy and some exceptional marketing, and we hope to have this sale tied up for you very soon. Thanks again for taking the time to review our service - it means a lot!
★★★★★ 5/5
FacebookVanilla square were recommended to us by our financial advisor as we didn't know who to go with. They were professional, responsive and knowledgeable and gave us great advice which resulted in us selling our property in 2 days. We're absolutely delighted and would thoroughly recommend.
Gillian · 12 December 2018
Agent replied · 23 April 2026
Thanks Gillian! Really appreciate your feedback. We love a quick sale and a great result! Thanks again for working with us on your sale and we wish you all the best in your new home. From Team VS
★★★★★ 5/5
GoogleReally knowledgeable, friendly and switched on team. Service levels were very good and efficient with genuine care and interest in me and my property. Could not recommend highly enough!
Dale · 25 August 2022
Agent replied · 24 August 2024
Thanks Dale! What a result! We were chuffed for you guys. All the best in your new home. See you soon. From Team VS
★★★★★ 5/5
GoogleI could not recommend the team at Vanilla Square highly enough. They successfully rented out and managed my flat for many years with no issues. Then when the time came they sold the property for me within 2 weeks. A very professional and customer focused company.
Gail · 26 August 2017
Agent replied · 24 August 2024
Thanks Gail. Very kind of you to take the time to review our services. Delighted everything was so smooth, from rental to sale and completion. Anything you need in the future, just let us know.
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