Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTop drawer team who were constantly professional and knowledgeable. I had hiccups in my sale (not down to them) and they were unfazed and moved quickly to improve the situation and advised me well throughout. I often went to them before my solicitor as their communication was excellent and they just got stuff done.
Have recommended to multiple friends and family since using them.
Lewis · 28 October 2025
Agent replied · 27 December 2025
What a review! Thanks Lewis. 💪
Third time lucky! So pleased to get it over the line for you. You were a great client and we will always be happy to help you in the future. Hopefully see you again. Thanks again for the kind review. From Team VS …
★★★★★ 5/5
GoogleWould like to thank everyone at Vanilla square for all their help in selling our house.
Fantastic, efficient service by all.
They made what could have been a very difficult time so easy.
Can’t thank them enough and would highly recommend.
If you are looking for an estate agent, look no further, they are the best.
Patricia · 23 December 2025
Agent replied · 27 December 2025
Thank you Pat! Very kind. Enjoyed working with you on the sale and thank you for trusting us. Have a great Christmas with the family and here’s to a happy and healthy 2026! All the best from Team VS
★★★★★ 5/5
GoogleThe team at VanillaSquare were absolutely fantastic from start to finish. Fully engaged, deeply knowledgeable and experienced in the local market and diligent at keeping us in the loop with viewings and notes of interest. Photos of our house were fantastic, it never looked so good and the listing was expertly written to cast a wide net of interest and it went to closing with 10+ bidders!
Our whole experience with the team at VanillaSquare has been nothing short of outstanding. I wouldn't consider selling a home with any other estate agency in Glasgow or the west of Scotland.
Andy · 16 April 2025
Agent replied · 16 April 2026
Thank you Andy! Really enjoyed selling this one. A big result. Thank you for trusting us. With so many agents to choose from, we are glad we stood out from the crowd and delivered for you. Here’s to the next chapter. Hopefully see you soon. From Team VS
★★★★★ 5/5
GoogleWe've used Vanilla Square twice now to sell a property in the west end of Glasgow and couldn't recommend them highly enough. They respond very quickly to enquires, are honest and realistic with sale expectations and I wouldn't hesitate to recommend them. Steven Lucas is always very helpful, friendly and professional. Both our properties sold at closing date and significantly above the home report.
Kathryn · 25 August 2023
Agent replied · 24 August 2024
Thank you Kathryn! Very kind! Always enjoy selling for you guys as your properties are all exceptionally well finished. Thank you for the feedback. Hope you are enjoying your new home and if you need us in the future please get in touch. All the best from Team VS
★★★★★ 5/5
GoogleDefinitely recommend Vanilla Square, Stephen was very helpful with sound prepping advice pre sale.
Vicky was first class with communications and keeping us up to date with viewings and feedback etc.
The online sales presentations were also very well presented.
Very professional throughout !!
Bilbo · 24 September 2024
Agent replied · 24 October 2024
Thank you! Too kind. We love to hear positive feedback from clients and it shows that our service and results are a cut above the rest. Hopefully builds confidence in other sellers to use us over the large corporate agents.
Thank you again for working with us on your sale.
All the best from Team VS
★★★★★ 5/5
GoogleI highly recommend Vanilla Square for anyone in search of an estate agent who truly cares about your sale. Steven and his team were exceptionally knowledgeable and provided thorough guidance through the process of managing viewings and offers with great care. I wouldn't consider using any other estate agent now, thanks Vanilla Square!
Max · 10 April 2024
Agent replied · 9 June 2024
Thank you Max! Enjoyed selling both properties for you. Hope the move was smooth. Look forward to seeing you soon. From Team VS
★★★★★ 5/5
GoogleDefinitely recommend Vanilla Square, Stephen was very helpful with sound prepping advice pre sale.
Vicky was first class with communications and keeping us up to date with …
Graeme · 16 April 2025
Agent replied · 16 April 2026
Thank you! Too kind. We love to hear positive feedback from clients and it shows that our service and results are a cut above the rest. Hopefully builds confidence in other sellers to use us over the large corporate agents. … More
★★★★★ 5/5
GoogleA well-thought through marketing campaign and realistic valuation, supported by excellent sales advice meant that our house closed and the sale completed efficiently. Steven in particular was instrumental, responsive and I’d recommend him, assisted by his team, to anyone thinking of selling.
Alison · 16 March 2026
Agent replied · 16 April 2026
Thank you Alison! Loved working with you both on the sale. Hopefully we proved that not having an office in your area didn’t make a difference! Thank you for trusting us with your sale. Hope you are settled and enjoying your new home. Team VS
★★★★★ 5/5
GoogleVanilla Square provides an outstanding level of professional service end to end from really excellent photography through to the sale negotiation. The tracking of status over dozens of viewers was made easy and instant thanks to a really helpful online app.
Fergus · 16 March 2026
Agent replied · 16 April 2026
Thank you Fergus! And thank you for choosing us. In a time where there are so many estate agents to select, we appreciate you working with us and are delighted with the end result. See you soon. Team VS
★★★★★ 5/5
FacebookWe recently sold our 5 bedroom townhouse in Jordanhill with Vanilla Square.
Having used one of the big name estate agents for our last sale in the West End, we initially stuck to what we knew and went for the same.
Unfortunately we found their customer service to have deteriorated to such a level that the relationship was unworkable and our house was not selling.
We looked to Steven and the Team at Vanilla Square for help, and we got it!
Steven was quick to respond to our needs and gave us rapid honest helpful advice on why things hadn’t gone our way and more importantly came up with a strategy to move things forward.
The team at Vanilla Square drummed up the necessary interest after their fantastic and modern marketing campaign and we were sold within 6 weeks with a chain free buyer.
Can’t thank them enough, and the team’s fresh and helpful attitude along the way was so different to what we had experienced for the 4 months prior with a big name agent.
Thanks Steven and the team, the big names definitely have something to fear!
Allan & Chris
Chris · 17 May 2024
★★★★★ 5/5
GoogleCan’t thank the team enough at Vanilla Square for their excellent professional service yet again .I Have used vanilla square several times and they continue to not disappoint. Very happy to get the opportunity to provide this appraisal. Stephen and the gang go over and beyond what is expected and all the team are approachable and helpful. Don’t hesitate to use Vanilla Square as they are setting new higher standards within the estate agency world ! Fantastic
Kevin · 18 February 2025
Agent replied · 27 December 2025
Thank you Kevin! And thank you for your loyalty and support. Are we at property number 7 or 8 by now?! Always love selling for you. Enjoyed working on this sale with you, even with the 11,395 mile distance from you to our office!! Hope you are loving life out there. Pop in to visit next time you are over. Thanks again and see you soon. Team VS
★★★★★ 5/5
GoogleI found Vanilla Square very good to deal with. Gemma, Vicki & Steven were extremely proficient from initial enquiry right through to completion. I would reccomend Vanilla Square to others as I found that the personal approach combined with attention to detail resulted in a great overall experience.
Macleod · 27 March 2024
Agent replied · 24 August 2024
Thank you!! Very kind. Our mutual connection would be happy he introduced us a few years ago 🙏.
Thanks for working with us on the sale. Hopefully see you again soon. From Team VS …
★★★★★ 5/5
GoogleSteven and team were incredible from start to finish.
We didn’t know when exactly we were going to put our property on the market but Steven was happy to have the pictures and write up all ready so that when the time was right we could move fast. The pictures were excellent as to was the 360view.
We had the house on market for approx 1 week before we had accepted an offer.-much quicker than we could have believed! Even with a fixed fee agreed there was no pressure in accepting early bids. The house sold and at a great price and we were over the moon.
However, that sale fell through due to covid but Steven came up with a ‘Plan B’ straightaway and kept us up to date with both market conditions and the rules around the market reopening and what it would mean for us. The 360 view mentioned earlier definitely meant the interest could be sparked even when ‘in person’ viewings could not happen.
With almost more interest this time around we sold the property.
Overall i cannot recommend Steven and his team enough! Changed my opinion of estate agents for sure and I will (and have already) recommend you to friends looking to sell shortly.’PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 25 August 2020
Agent replied · 24 August 2024
Thank you! Very kind words and greatly appreciated. Glad we changed your opinion of Estate Agents. If you ever need us again please do not hesitate to get in touch! From Team VS
★★★★★ 5/5
GoogleVanilla square estate agents: outstanding service from Steven Lucas and the team at vanilla sq. cannot fault them; committed from start to finish; continuous updates. Even thou a set commission for selling had been agreed Steven would not let me take the first offer and got me a better offer. Vanilla square is the way an estate agents should be; all rounder: absolute fabulous service from start to finish. Could not deal with a more genuine company. Thank you Tracey Queens Park Glasgow.PositiveResponsiveness, Quality, Professionalism, Value
Katie · 25 August 2020
Agent replied · 24 August 2024
Thank you Tracey! A very kind review. We enjoyed working on this one. A completed sale during CV-19! Hopefully we can work together on more sales in the future. Many thanks again. Team VS
★★★★★ 5/5
GoogleWe used Vanilla Square this year to sell our quite unusual house, from the outset Steven was positive and encouraging with good practical suggestions. The team at Vanilla Square kept us informed daily and achieved an excellent sale. We were delighted to work with them and felt well advised and supported through out. Would recommend highly
Nicolas · 25 August 2023
Agent replied · 24 August 2024
Thank you Nick! A very kind review. We really enjoyed working with you guys. A lot of work towards the end but what a cracking result. So pleased for you and all the best in your new home. Hope to see you again in the future. Thanks again from Team VS
★★★★★ 5/5
FacebookDelighted with the whole team at Vanilla Square. Steven was great with the property survey and photos, and gave some good home decor tips. Vicky and Gemma were fantastic with the viewing and negotiation process, incl after-sales care, and got me a super price and buyer. Very professional, easy paperwork process which was all done online. I chose them over 2 other large brands in the West End, one had top notch customer reviews but I found the Vanilla Square team more knowledgeable, dedicated and committed.
Wai · 13 November 2019
Agent replied · 23 April 2026
Wow! Thank you Wai! What a great review of your selling experience with us. We are so pleased you were happy with the service and the results. Reading your comments makes us feel our hard work does pay off. Thanks for choosing us over the other agents and we are so glad we were able to show what we are made of. All the best in your new home and if you ever need us again, please get in touch. Many thanks again from Team VS
★★★★★ 5/5
GoogleAmazing Estate Agent! Made selling our house in Kilmacolm stress-free! Thank you to the Vanilla Square team for selling our house in Kilmacolm so quickly! We have been delighted with the service from VS from start to finish! It just goes to show that you don’t need a local estate agent to sell a property these days.
Amazing photos of our property (thank you Steven Lucas) and excellent advice about marketing price which was accurate and realistic.
Big thank you to Vicky for keeping us up to date with viewings and feedback, and for negotiating so well with our buyers.
We were impressed with the online property hub which meant we could keep track of viewings and feedback.
5 star professional service! Would highly recommend!
E · 26 August 2019
Agent replied · 24 August 2024
Thank you! Delighted you were pleased with our service and thanks for choosing us. We look forward to seeing your new home when you move in! All the best from Team VS
★★★★★ 5/5
GoogleWe had a fantastic experience selling our house with Vanilla Square. Amazing photos and attention to details is excellent. Always available on the phone to answer a questions and helpful with every little detail.
Claire · 16 March 2026
Agent replied · 16 April 2026
Really appreciate your feedback Claire. Thank you! So pleased to get your sale over the line. Thank you for trusting us with your sale. All the best from Team VS
★★★★★ 5/5
GoogleI recently returned to the UK with an urgent requirement to find accommodation in Glasgow. Vanilla Square to the rescue. I dealt almost exclusively with Rebecca, who consistently went above and beyond to help make my move a pain free and pleasant experience. From start to finish Rebecca was extremely professional, thorough and always available to answer questions and provide information.
I contacted a few agencies before I settled with Vanilla Square and I can say with confidence that the level of service, care and dedication from Vanilla Square was on a different level to what I experienced elsewhere. It is for that reason that I would, without hesitation, recommend this company to friends and family, or anyone else looking to buy or rent property in the Glasgow area.
Rebecca is a tremendous asset to the company and if you have the pleasure of dealing with her, you will experience firsthand the aforementioned professionalism and courtesy. Keep up the good work, and thank you for your unwavering dedication.
David · 26 August 2018
Agent replied · 24 August 2024
Thanks for the kind words David! Much appreciated. Anything we can do to help in the future, just let us know. Team VS
★★★★★ 5/5
GoogleGreat service from Stephen and the team. Our property had some unique hurdles to overcome but it was all handled with honesty and professionalism which got us the best result we could have hoped for. Have been recommending them ever since.
Derek · 27 March 2024
Agent replied · 24 August 2024
Brilliant! Thank you Derek. It was a tough one but glad we got there for you. Hopefully see you again in the future. All the best from Team VS
★★★★★ 5/5
GoogleUsed these guys to sell our house in Pollokshaws. Great service from start to finish and achieved a better price than we'd hoped for. Local company, would highly recommend!
Lisa · 16 March 2026
Agent replied · 16 April 2026
Thank you Lisa! Really appreciate your feedback and support. Thank you for choosing us to sell your home. Hopefully see you again in the future. Team VS
★★★★★ 5/5
GoogleI have purchased and sold properties through Steven & his team at Vanilla Square & there has been excellent communication throughout. I highly recommend Steven, Gemma and the team at Vanilla square.
Stephen · 10 August 2024
Agent replied · 24 August 2024
Thank you Stephen! Hopefully it is all completing very soon. Really appreciate you working with us on several sales and purchases. We are here to help anytime. Many thanks from Team VS
★★★★★ 5/5
GoogleThe team were absolutely fantastic as I sold and purchased a property with them. I highly recommend and won’t hesitate to go back to them in future!
Kirsty · 16 March 2026
Agent replied · 16 April 2026
Thank you Kirsty! Very much appreciated and we are delighted you were happy with the service. Hopefully see you again in the future. All the best from Team VS
★★★★★ 5/5
GoogleThis is the second time i have used Vanilla Square to buy and sell with and i highly recommend them. The whole team offer great guidance and advice and are helpful with you every step of the way. The overall service from start to finish was extremely professional and i wouldn’t hesitate to use them again in the future. GC
Gillian · 16 April 2025
Agent replied · 27 December 2024
Thank you Gillian! Loved selling for you again. Hope you are enjoying the new pad and have many happy years there.
See you soon.
Thanks again from Team VS
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