Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have been using smart move for a few…
I have been using smart move for a few years now if it wasn’t for George and his staff I wouldn’t have as many properties as I have now they deal with all the running of the properties which leaves me to work on other projects they are very diligent and professional always courteous any problems that do occur they deal with quickly and professionally and always keep me updated through email I would have no hesitation whatsoever in recommending smart move b barker
Brendan · 20 June 2018
★★★★★ 1/5
GoogleWell. What can I say about this company. if there was a way to select zero stars then we would.
About to commence legal action against them. Will be a pleasure. Lazy and even my tenant gets the runaround. Its hilarious the emails you get from them. Stay clear!
Will · 28 August 2016
Agent replied · 26 August 2024
7 years and still no legal action ?
★★★★★ 5/5
TrustpilotFirst Class Service. Thank you.
I have now sold 3 properties through Smart Move (mainly dealing with George & Shiobhan) estate agents. TBH, I was sceptical, at first, as their costs were so much lower than “traditional” estate agents but I could not have been more wrong. They were, truly, magnificent, totally professional, prompt and a delight to deal with from start to finish.
I would not hesitate to recommend Smart Move to any prospective sellers.
Stephen · 23 March 2021
★★★★★ 5/5
TrustpilotSmartMove - Highly Recommended
Smart move is a very professional, reliable and communicative company. Their professionalism, approachability on any landlord/tenancy related issues or queries is remarkable no matter how trivial. This has given me confidence and surety that they are the best in the business. Highly recommend any potential landlords looking for an letting agent and any tenants looking to rent properties that you will be in safe hands with Smartmove. Thanks guys for your excellent service that you provide me.
Kirsty · 20 June 2018
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, my property is certainly in save hands.
George and the team are excellent and can’t recommend highly enough.
Andy · 12 March 2021
★★★★★ 5/5
TrustpilotBeen a tenant now for nearly 5 years…
Been a tenant now for nearly 5 years and can not fault Smart Move at all. All the staff are very friendly with a professional manner. Any issues get resolved quickly. 5 star service always. ⭐⭐⭐⭐⭐
Sharon · 12 March 2021
Agent replied · 15 June 2024
Thank you taking the time to write a review, we appreciate your comments. Can we also say what a pleasure it has been dealing with you over the period you have been a Tenant
★★★★★ 5/5
TrustpilotDependable Agents
We’ve been Landlords with a portfolio in Scotland for over 10 years now and have always had Smartmove manage our properties.
They are professional, keep us informed and always make sure the properties and the tenants are well looked after, I wouldn’t hesitate recommending them, they always go the extra mile, and keep us informed at every stage, simply wouldn’t go anywhere else.
J · 13 March 2021
★★★★★ 1/5
TrustpilotAbsolute joke of a company
Absolute joke of a company, very rude service that can be easily seen from the replies they've posted on here.
Sharon · 1 November 2022
Agent replied · 15 June 2024
If someone doesnt get a property we are a ‘joke’, if we tell them why we are ‘rude’. If people would only tell the truth on their Tenancy Application it would be a lot easier
★★★★★ 1/5
GooglePoor service. Could not recommend to any friends or family
Rhonan · 27 August 2023
Agent replied · 26 August 2024
We have absolutely no idea who you are ? maybe you could calll us on 0141 552 2107
★★★★★ 5/5
GoogleI viewed one of smart move property's a few years ago. And the man who showed me a flat was very kind and polite. Dident rush me ether. Just told me the procedure of how to apply for property very
Curtious also
A · 27 August 2023
★★★★★ 2/5
GoogleIf you are a tenant avoid this company. If you have any issues they will not help. They work for the owner, not you. Seriously bad attitude, especially with women. Avoid Avoid Avoid!!!!!!
COLIN · 29 August 2013
Agent replied · 26 August 2024
Hi Colin, we have searched our database and we do not have or ever have had a Tenant with the name Colin Wright. If you would like to call 0844 855 4471 we would be happy hear from you.
★★★★★ 5/5
TrustpilotAmazing, friendly team ;)
I highly recommend smart move agency as they are an amazing team . Im with them one year now and helped me to move out quick from the flat to the house. Also smart move team is sorting out any issue you may have as they are very helpful and professional.
Natalia · 11 November 2021
★★★★★ 5/5
GoogleWe found Smartmove to be an excellent letting agency with the right balance of efficiency without compromising our freedom of choice.
We would definitely rent from them again
H · 28 August 2018
Agent replied · 26 August 2024
Thank you for taking the time to post a review, can we thank you for being such a good Tenant over the period you lived in the property
★★★★★ 1/5
TrustpilotI deal with many estate agents
I deal with many estate agents. These are the worst. Never pay rent on time and ignore you when you query. Stay away from this bunch.
James · 6 September 2019
Agent replied · 15 June 2024
What a load garbage, we have never not paid a Landlord their rent and have NEVER been chased to do so by a Landlord since we opened in 2005. Please call 0141 552 2107 and we will be delighted to speak to you . Dont recognise the name 'James C ' either
★★★★★ 5/5
GoogleExcellent agency.
Very attentive and helpful.
Even not being able to close the deal for reasons that were beyond our scope, they were always very helpful.
I definitely recommend it to everyone.
Fabio · 27 August 2023
★★★★★ 5/5
TrustpilotI am very pleased with smart move so…
I am very pleased with smart move so far.
Easy to get hold of and deals with issues promptly and you don't need to follow up on stuff.
Compared to the rates of other letting agencies I find there rates to be very fair for the level of management that is offered.
John · 16 March 2021
★★★★★ 1/5
GoogleTook a payment from me full well knowing they had already received this payment from local authority. Never returned my deposit despite promising this. Untrustworthy, avoid.
Louise · 28 August 2018
Agent replied · 26 August 2024
Lucy who are you ?, what property did you live in ? this never happened
★★★★★ 5/5
GoogleI'm a private landlord and have used Smart Move several times for advertising and finding a tenant. Would highly recommend their efficient, professional, good value service.
Helen · 28 August 2018
Agent replied · 26 August 2024
Thank you for your comments
★★★★★ 5/5
TrustpilotAbsolutely great service… friendly and…
Absolutely great service… friendly and helpful and very willing to support there clients old and new. Iv been renting through with Smart move for nearly a year with no issues or worries. I would recommend these guys to anymore wanting to rent or buy a property.
Zak
Zak · 11 November 2021
★★★★★ 5/5
GoogleI was renting accommodation from smart move for 9 years , no issues , anything which needed repaired or replaced,was done with no stress ,thank you again for your support.
Martha · 27 August 2023
★★★★★ 5/5
Google1st class service George could not have done anymore would recommend them to anyone. Well done that was a smart move with a 5 star service
Finley · 28 August 2017
Agent replied · 26 August 2024
Thanks for the review
★★★★★ 5/5
GoogleExcellent value for money and great level of service. Any issues or queries dealt with very quickly. Will use again and recommend.
Mary-Anne · 28 August 2017
Agent replied · 26 August 2024
Thank you for the review
★★★★★ 5/5
TrustpilotBeen dealing with smartmove for 5+…
Been dealing with smartmove for 5+ years now, very professional company to work with.
Chris · 12 March 2021
Agent replied · 15 June 2024
Thank you taking the time to write a review, we appreciate your comments
★★★★★ 5/5
TrustpilotI have rented 2 separate properties…
I have rented 2 separate properties from this company in the past and they’re an absolute pleasure to deal with. Down to earth. Fast and efficient. If you have a problem, it’s resolved ASAP. Next time I’m looking for a property, these guys will be my first call. 5 stars.
Ross · 29 March 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
