SMART MOVE ESTATE AGENTS SCOTLAND LTD Glasgow reviews

★★★★★ 1/5

Google

To view a property, they will request that you provide information such as your work contract, utility bills, etc. To be told that you must submit so much personal information only to view a flat might be incredibly off-putting to some …

Scott · 16 April 2024

★★★★★ 5/5

Google

Best letting agents around , I have been dealing with over 30 agents around Glasgow and the west for years and can honestly say Smartmove come first in that list the way they treat there tenants is first class, always going that extra mile and the feedback from there tenants is always the same... positive and shocked at how quick any issues get resolved. best service around that other agents can only dream of trying to get to the same standard.

Chris · 28 August 2016

★★★★★ 5/5

Google

Smart move Glasgow , especially George has been fantastic, I have been with them for many years and would recommend them to anyone, If I ever have any issues George gets it resolved very quickly and is a true professional as is staff. It’s a pleasure doing business with him, stay safe guys.

Paul · 27 August 2021

★★★★★ 5/5

Trustpilot

Fantastic service for over 10 years

Having been a landlord with SmartMove for over 10 years, George and the team have continued to deliver high standards and excellent customer service during this time. Nothing is ever too much trouble for the team and if you are looking for an agent to look after your property with a little hassle as possible, then SmartMove is the company for you.

Martyn · 20 June 2018

★★★★★ 1/5

Google

I am, well *was* interested in renting a property from this company (2 bed house Langlands Road, Govan). Firstly, the listing on Rightmove doesn't provide any of the basic information I would expect to be listed (no landlord registration …

Kirsty · 16 April 2024

★★★★★ 5/5

Google

George from Smart Move Estate is very efficient and helpful. George helps me to manage a couple of properties in Glasgow. The client portal is useful and informative, with indication of various certificates and their due dates, expense in …

Vicky · 16 April 2024

★★★★★ 5/5

Trustpilot

Always selecting the best tenants

Have been working with Smartmove for more than 3 years, they are professional and responsive. They treat tenants with care and can identify the good tenants. I understand once they found out something not right about the applicants (fake info, unreasonable requests etc) they would just ask the applicants to clarify and if they cannot, then Smartmove will filter them out.

Customer · 29 August 2024

★★★★★ 5/5

Trustpilot

Professional Team

Have been using Smartmove for 8 years now and found George and his team professional, courteous and most helpful. Nothing is ever too much trouble . Always keeps me informed of any issues and delivers a good service to landlords and tenants.Highly recommend.

Stef · 12 March 2021

★★★★★ 1/5

Trustpilot

Worst service ever by smartmoves group

Worst service ever by smartmoves group, as we live in one of their apartments managed by smartmoves group in Bradford and i have broken bed in my room from one corner, mailed them 3 times to repair it and they ignore it.

Muhammad · 24 January 2025

★★★★★ 1/5

Google

Unprofessional and inappropriate. Reported issues continually and when I eventually gave up and moved house I got repairs deducted from my deposit for the same issues I had been reporting for nearly a year that were of no fault of mines. Was general house maintenance such as electric.

S · 27 August 2022

★★★★★ 1/5

Google

Not deserve for even 1 star Absolutely rude staff and they have no respect on phone call. Please don’t waste time here 😡 …

A · 14 May 2024

★★★★★ 5/5

Google

Have been renting from smart move for over a year now can't fault them for service and asking questions sometimes i do need help with advice and can't fault George either highly recommended Richard classPositiveResponsiveness, Professionalism

Richard · 27 August 2021

★★★★★ 5/5

Trustpilot

Smart move has managed my properties…

Smart move has managed my properties for a few years and have made my life so easy. Everything is so straightforward with them, great communication, very efficient and professional. I would highly recommend Smart move to anyone looking for a letting company.

Siobhan · 21 June 2018

★★★★★ 5/5

Trustpilot

Friendly and communicative experience!

We had an excellent experience with Smart Move during the purchase of our first property. We dealt with George who was very friendly, helpful and communicative throughout the entire process which was very reassuring given we hadn't done this before!

Liam · 4 July 2018

★★★★★ 5/5

Google

Having dealt with smart move for a few years I can honestly say i find them very helpful in anything I have asked them to do George is never too busy to help with any queries I have

Robert · 28 August 2019

★★★★★ 5/5

Google

Professional and closely follow up with my renting matters! Thanks for all the help! Highly recommended to others!

G · 16 April 2024

★★★★★ 5/5

Trustpilot

They had me at hello...

Last year I got my first buy to let property and had no clue on where to start or what a landlord had to have in place before I could get a tenant. Smart Move was recommended to me and in 1 phone call I had my agents. They got to work immediately arranging all the safety checks and everything I needed to comply. They guided me on every step and my property was advertised really quick with regular updates from the team, in less than 2 weeks my 1st tenant was in. The staff are friendly, efficient and their knowledge of letting is impressive. I receive my rent every month promptly and any maintenance is taken care of, I can't fault the service from Smart Move.

S · 17 March 2021

★★★★★ 1/5

Google

Rude staff, shops an absolute dive aswell

Lewis · 16 September 2024

★★★★★ 5/5

Trustpilot

Supportive knowledgeable and consistent

Supportive and helpful, George and team are knowledgeable and are always on hand for good advice. Consistent communication, and eager to solve problems as soon as possible. Highly recommend.

Eilidh · 18 March 2021

★★★★★ 1/5

Google

Rude staff, shops an absolute dive aswell

Pat · 20 August 2024

★★★★★ 5/5

Trustpilot

They’re the best in the entire Ireland…

They’re the best in the entire Ireland in my opinion. They’re very efficient, infact the name smart move works because they’re really smart in all they do. I give them a 100 percent. If you’re looking for a property look no further smart move properties is the answer.

Collins · 21 February 2024

★★★★★ 5/5

Trustpilot

George is very helpful!

George is very helpful and professional. Had an issue that needed his assistance and he’s been brilliant in helping thus far. Very good

David · 5 December 2021

★★★★★ 5/5

Trustpilot

When things go wrong

We approached George and the Smart Move team earlier this year when we had a nightmare tenant and the agent were using just couldnt deal with it.They were recommended by our solicitor who didnt do Housing Law and he actually uses Smart Move to manage his properties. The Housing Tribunal forms were all sorted by George and when the eviction called we couldnt have wished for anyone else to be at our side and without him would not have got our property back. We will never use any other agent in future except Smart Move

Irene · 4 July 2018

★★★★★ 5/5

Trustpilot

I would highly recommend anyone to use…

I would highly recommend anyone to use smartmove. I didn't have a great experience with my last landlord which made me worried about going with another private landlord estate but they have been great from start to finish and very quick to deal with and everything is done professionally. Smartmove has made my house move enjoyable. Anything that needs done in my flat (which isnt really anything coz there flats are maintained perfectly well)they get back to me within 24hours nothing seems to be a bother to them.. professional, trustworthy, and a pleasure to deal with.. 5/5 stars

Alex · 20 June 2018