Trusted Agent profile
★★★★★
205 reviews across 2 platforms
350 Glasgow Harbour Terraces, Glasgow G11 6EG
ritehome's Glasgow office at 350 Glasgow Harbour Terraces is rated 4.0 out of 5 across 205 reviews on two platforms, including 153 Google reviews rated 3.9. Checked 9 October 2026.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
5/5
TrustpilotScott from Ritehome arranged my motgage quickly with no hastles from start to finish.
I am self employed, went to 2 different mortgage advisors and couldnt get a mortgage. Scott from ritehome had my mortgage offer within a week and had the deal rapped up soon after. This is my second property as I am a landlord and hope to buy houses in the future.Scott made th full process simple, Ritehome are the only choice for me to do buisiness with in the future.
5/5
GoogleIn the last 8 years I have dealt with about half a dozen letting agents and RiteHome have been the best. I really trust them, and that's the most important thing. They are ALWAYS helpful, always quick to reply in a helpful manner, and always go out of their way to ensure any problems get fixed. I simply cannot recommend them highly enough ! Brilliant team of people. Update: Now moved out of property and I am very sorry to be losing Ethan and the rest of the RiteHome team. Quite simply the best in the business.
5/5
GoogleBrilliant service from start to finish. I was dealing with Ethan who handled both the sale of my property and the purchase of my new property. He was professional throughout, offering great advice and handling all viewings. Could not recommend enough. Took the stress out of the whole process.
5/5
TrustpilotCatherine at Ritehome is open, approachable dependable and operates with the utmost integrity and interest of her client as a core value.
Catherine was at our side through the whole buying process and really went the extra mile to see that we were happy with our purchase. Her follow up was excellent and any queries we had were dealt with swiftly and efficiently. She was a genuine advocate between us and the vendor with our interests at heart. We cannot thank her or Ritehome enough for the service provided.
1/5
GoogleI moved in to a property in paisley and now it's been 9 months without gas. I can't turn on my cooker or heating and I am used to washing my hands in cold water as I have been doing it for so long. I have been ignored from my property manager as she has been disinterested at best when I call. Throughout the 9 months she has told me that I can activate a new gas supplier and then once I try I get the same response that they can't activate as the old supplier stopped the transfer. I then have the usual phone call to inform her and she says she will sort it out but never does or even respond with a phone call back. This has now effected my health and I am a vulnerable adult who had a heart attack a few years ago. I survive this by heaters I bought and a air fryer. I also can only use my shower the taps are all cold. I heat up kettles to do my dishes. I don't know how long I am forced to life like this and i pay £630 a month for a one bedroom flat in this state. I also wasn't told about my buzzer not working and that hasn't been fixed either but that's the last of my worries at this point. Please don't have business dealings with this company it is one of the worst things I have ever done.
5/5
GoogleSophie was a tremendous help throughout the application process. She answered my query emails easily within a hour Sophie was polite, professional and customer service was excellent.
Thank you for taking the time to leave a positive review Scott, i know that Sophie will appreciate this. Your comments affirm the positive and professional service that we look to deliver to all of our clients. Regards Robert Nixon, Managing Director
5/5
GoogleSophie was amazing! She assisted every step of the way and did everything she could to make our flat application and acceptance as easy as possible!
Hi Mikayla, thank you for taking the time to leave a positive review, all of our team aim to go above and beyond for our clients and I know that Sophie will be delighted to receive your feedback Robert Nixon, Managing Director
1/5
GoogleMy son moved into a flat during COVID and was not given a to condition report to sign when moving in - it was signed by the Ritehome agent! I objected to this as it claimed the property had been “professionally cleaned “ which it had not. They did eventually change the condition report to reflect this. During the 3 years he was in the flat, Ritehome were repeatedly advised that the bathroom fan was not working effectively causing widespread black mold - nothing was done. When he left the flat, it was thoroughly cleaned and left better than when he moved in. Ritehome decided to withhold £100 for “professional cleaning costs “ but refused to show receipts for this. I disputed the claim via Safedeposit Scotland who were also unable to get any info from Ritehome. 3 months in and I have just agreed to accept a £50 cleaning fee just to make this go away. Ritehome are useless! They don’t respond to emails, don’t care about tenant’s genuine concerns about mold etc. and are just deducting money from deposits without any proof or justification. I would most certainly NOT recommend this company to any future tenants. PS: the deposit company agreed they were being obstructive and unreasonable.
1/5
TrustpilotUnprofessional Company
My son moved into a flat during COVID and was not given a to condition report to sign when moving in - it was signed by the Ritehome agent! I objected to this as it claimed the property had been “professionally cleaned “ which it had not. They did eventually change the condition report to reflect this. During the 3 years he was in the flat, Ritehome were repeatedly advised that the bathroom fan was not working effectively causing widespread black mold - nothing was done. When he left the flat, it was thoroughly cleaned and left better than when he moved in. Ritehome decided to withhold £100 for “professional cleaning costs “ but refused to show receipts for this. I disputed the claim via Safedeposit Scotland who were also unable to get any info from Ritehome. 3 months in and I have just agreed to accept a £50 cleaning fee just to make this go away. Ritehome are useless! They don’t respond to emails, don’t care about tenant’s genuine concerns about mold etc. and are just deducting money from deposits without any proof or justification. I would most certainly NOT recommend this company to any future tenants. PS: the deposit company agreed they were being obstructive and unreasonable.
5/5
GoogleI was impressed with the entire viewing experience. It was incredibly smooth and well-organized. The information provided was more than sufficient to help me locate the apartment for viewing, and the helpful reminders made it easy to keep track of and schedule my travels. Upon seeing the property, I was genuinely impressed. It is in excellent condition, beautifully presented, and tastefully decorated. The views from the apartment are absolutely exceptional. I had several questions during the viewing, and I appreciate that all of them were answered to my satisfaction. I'm enthusiastic about applying for and renting this property, and I've already begun the application process, which I plan to complete today. Charlie's assistance throughout this process was outstanding. She provided all the information I needed and more, making this experience truly enjoyable. Thank you once again for your exceptional service.
5/5
TrustpilotOne Top Sale
I would use Rightmove again, dealt mainly with Scott, he was always friendly, listened to what I thought and always dealt very quickly with any enquires. There was not the pressure to reduce price for sale or accept first offer, unlike Other Estate Agents. Website is good and easy to navigate around. I found Scott very efficient and a pleasure to deal with.
5/5
GoogleI’ve got on really well with Ritehome while renting over the past year. A special thanks to Ethan who has went above and beyond this year in helping me when I needed it!
1/5
GoogleI am deeply disappointed with my experience with Ritehome. During a recent inspection of my rented property, their staff took photographs inside my home without informing me or asking for my consent, and then shared those images with the …
5/5
GoogleRiteHome have been excellent from the start, our agent Kieran has been extremely helpful and informative about any queries no matter how small. I would be very happy renting through RiteHome again.
5/5
TrustpilotTotally professional from the first meeting to completion, excellent !
My experience with Rite Home has been great,a seamless process from start to finish. They even guided me through some difficult legal issues that they had noticed and that I was unaware of. Ultimately I got me the best possible service that I could have hoped for and I would certainly use their services again in the future.
5/5
Google--- I can't speak highly enough of the excellent service Ethan provides. He is always available at the end of the phone, ready to help with any questions or concerns. His service is consistently top-notch and incredibly reliable. Ethan truly does his best at his job, and it shows in the quality of his work. Highly recommended! --- !
5/5
GoogleAs a tenant, I have been living in the property for over three years. The move-in and move-out processes were smooth. Ethan Miller, the property manager, responds promptly whenever we raise a complaint about any issue. He fixes problems …
1/5
GoogleThe flat I moved into was dirty throughout and smelled of urine coming from the settee and rug from previous tennant, couch needed specialist deep clean. Yet when I forgot to defrost freezer and wipe inside microwave I was deducted £80 from my deposit on leaving!! And had to wait two weeks for them to start the process of giving me my remaining money back.
Hi Alex When your tenancy started the property was managed by another letting agency, Ritehome did not take over the management of the property until several months later so we are unable to investigate your comments relating to the issues at the start of your tenancy. From the information that was handed over by the previous letting agency it was noted on the inventory that the couch was “Good - minor cosmetic damage; functionality not impaired” With regards to the cleaning cost deducted from your deposit, it is clear to see the variation in condition of both items from the inventory at the start of the tenancy to the checkout report at the end of the tenancy, we specifically send all tenants a move out pack at least 4 weeks in advance of the lease end date which includes and end of tenancy checklist. Your comments about it taking 2 weeks to start the process of returning the balance of your deposit to you is incorrect. The proposal was instructed via the deposit scheme 8 days after your tenancy ended and accepted by yourself on the same day. Robert Nixon, Managing Director
5/5
GoogleI cannot fault RiteHome. During my tenancy, our property manager, Ethan, was invaluable. Always an email away, and readily available to pop out whenever requested. I never felt like we were wasting his time or being a nuisance. He went above and beyond for us and I am ever grateful to him for being so kind and considerate throughout.
5/5
TrustpilotRight choice with Ritehome
From start to finish I found Ritehome to be professional, friendly and extremely helpful. I mostly dealt with Catherine who was always there when I needed advice, even responding to my emails at 9pm!! She explained the whole process. I opted for the upfront payment which was very reasonable compared to other estate agents.
5/5
TrustpilotAmazing Customer Service From Nicole
Phoned into the office and was looking for more information regarding a flat I had seen. Nicole was amazingly helpful! She answered every question that I had and was really patient with me. Nicole’s customer service was outstanding and would defiantly recommend ritehome due to the customer service that I received.
5/5
GoogleWould definitely recommend. Robert and the team are charming, thorough and well organised. It has been a pleasure to deal with them.
5/5
GoogleGot a viewing with rite home and was very quick and easy to book. Viewing was very busy but had all my questions answered by the agent. Also after viewing had follow up questions and phone the agent Lynne, she was very helpful in answering and quires I had.
5/5
GoogleWe moved from Australia and needed a rental in Glasgow. Engaged Ethan from RiteHome. Great service, good unit in town, quick to fix and respond to minor issues. Would highly recommend
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ritehome's Glasgow office has 205 reviews across two platforms: 153 on Google, 52 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
ritehome Glasgow is rated 4.0 out of 5 across all 205 reviews, and 3.9 out of 5 on Google from 153 reviews, checked 9 October 2026.
ritehome Glasgow, 350 Glasgow Harbour Terraces, Glasgow G11 6EG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.