Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been renting with Martin & Co. for about 5 years, and it’s been a positive experience. They always respond to our emails and calls (including out of hours emergency calls), and get issues dealt with. Having heard some horror stories about other letting agencies, we feel lucky that Martin & Co. is professional and staff are pleasant. If we were to move flats, I would rent through them again.
Jessica · 5 June 2019
★★★★★ 5/5
GoogleSo martin and co is the best agency when ur living away from your loved ones as they are very warm and welcoming they look into any thing and everything that is raised by their tenants in the quickest and fastest possible way . Had a great experience with you thanks
Dr.Simran · 13 February 2023
★★★★★ 5/5
GoogleA great place to rent or buy a property, very helpful and nice staff they are very amazing at their jobs.
Jaze · 29 November 2022
Agent replied
Thanks for your kind words, we value our customers opinions and are glad to hear that you are happy with our service.
★★★★★ 5/5
TrustpilotHappy with the service
I moved to Glasgow for my masters education. I was struggling to find a home considering the accommodation crisis and that’s when I came across Martin&Co. They helped me from the very beginning. The whole process was smooth. Their staffs are very friendly and I’m very happy with their service.
ELISA · 21 February 2023
★★★★★ 1/5
FacebookWorst agency ever! DO NOT USE! Had nothing but problems with them. They definitely do not work to the tenants best interest and even after scrubbing the flat clean when we moved out, tried to charge us £200 cleaning fees, thankfully Safe Deposit Scotland saw right through them. (Also pretty sure they remove bad reviews from their page as I already left a 1 star review and no longer see it)
Louise · 26 April 2018
★★★★★ 1/5
GoogleThey market hopelessly uninhabitable property to students. And the agent was 1 hour late.
Aria · 10 June 2023
Agent replied · 14 June 2023
I am really sorry to hear that you are not satisfied with our service, I could not find any viewing booked under your name, all of our properties are advertised with pictures showing reasonable condition of the property.
please feel free to contact our office if you require more details.
★★★★★ 5/5
GoogleUsed martin & co for more than 25 years now. We have a number of properties that are all fully managed through them. The team keeps me informed and sends me updates when I need them.
When we have had an issue, the team let me know and make sure it is resolve quickly.
Harmeet · 4 June 2022
★★★★★ 1/5
GooglePoor customer service and unprofessional management.
Letting agent decided to report to potential new landlord that he had seen my partner smoking while walking on the pavement opposite the office.
I do not smoke or let anyone smoke in my flat, as per the tenancy agreement. What people get up to out with your managed properties is of no business of Martin and Co.
Robin · 5 June 2019
★★★★★ 1/5
GooglePoor customer service and unprofessional management. Letting agent decided to report to potential new landlord that he had seen my partner smoking while walking on the pavement opposite the office. I do not smoke or let anyone smoke in my flat, as per the tenancy agreement. What people get up to out with your managed properties is of no business of Martin and Co.
Robin · 28 March 2019
★★★★★ 5/5
GoogleMaya was very helpful with our viewing and check in.
Steve · 9 January 2021
★★★★★ 5/5
GoogleMartin & Co West End have managed my property since 2013 and they have consistently delivered an excellent level of service. I have found them to be a dedicated team of professionals who support me and my tenants in a highly efficient and friendly manner. I have no hesitation in recommending them as they make my life as Landlord so much easier.
Marilyn · 29 July 2019
★★★★★ 5/5
GoogleExcellent Martin & co, They have provided me with great service and they have been prompt with any issues the tenants have been experiencing. Really they are wonderful.
Abdullah · 27 March 2020
Agent replied
Thanks for your review Rebekah! We are so happy to help you out on your journey finding your dream home! Gemma & The Team
★★★★★ 5/5
GoogleMartin & co have provided me with great service during the years they have managed my property. They have been prompt in dealing with any issues the tenants have been experiencing. I have never had the property vacant for long between tenants. Have recommended them to family and friends looking for a agent to manage their property.
Jaspal · 27 March 2020
★★★★★ 5/5
GoogleI had a good experience, people there are very friendly. Nice to visit there
Shweta · 26 May 2022
Agent replied
Dear Shweta,
Thanks for your feedback, really pleased to hear that you are satisfied with our service.
kind regards
Muhammad Nawaz
★★★★★ 5/5
GoogleMartin & co have provided me with great service during the years they have managed my property. They have been prompt in dealing with any issues the tenants have been experiencing.
I have never had the property vacant for long between tenants. Have recommended them to family and friends looking for a agent to manage their property.
Jaspal · 5 June 2019
★★★★★ 5/5
GoogleWe have used Martin & Co Glasgow West for letting property for a few years now and I am delighted with their service. They look after landlords and tenants well. More recently we have used them for selling property. I hope to do more business with them in the future. I would definitely recommend them.
David · 5 June 2019
★★★★★ 1/5
GoogleI had an overall shockingly bad experience!!!
They ignored my emails for months, I had to explain our problems multiple times to different people and noone wanted to take responsibility. When I finally got an answer, it was contradicting. They are unorganised and not helpful.
This agency simply does not care about their tenants.
Tina · 29 July 2019
★★★★★ 5/5
TrustpilotMartin & Co (Glasgow West End) helped…
Martin & Co (Glasgow West End) helped us to find a perfect house to live and it's affordable for us too.Their service were fast, efficient and provided detailed information about the house maintenance and all
Ann · 10 February 2023
★★★★★ 5/5
TrustpilotMartin & Co (Glasgow West End) helped…
Martin & Co (Glasgow West End) helped us to find a perfect house to live and it's affordable for us too.Their service were fast, efficient and provided detailed information about the house maintenance and all
Ann · 10 February 2023
★★★★★ 5/5
GoogleMartin & Co have been managing my property for a few years now. Any issues that have arisen during this time have been dealt with quickly and efficiently and the staff couldn't be friendlier. I would highly recommend Martin & Co to anyone looking for an experienced & professional letting agency to manage their property.
James · 5 June 2018
★★★★★ 5/5
GoogleGreat service and very friendly staff 😊 …
V · 4 June 2022
Agent replied · 4 June 2023
Good Day Muhammad Viktor,
Thank you for contacting Martin & Co (Glasgow West End) and taking the time to share your excellent service experience with others. We're proud to receive feedback confirming that our service is of a high standard.
Kind regards
M Nawaz
★★★★★ 5/5
GoogleI receive regular email updates on my flat, and have peace of mind letting with Martin and Co that my property is being well looked after.
When work has been needed done in the flat, they organised this promptly and I wasn’t burdened with any stress dealing with it.
Would recommend this letting agency.
William · 2 June 2018
★★★★★ 1/5
GoogleI had an overall shockingly bad experience!!! They ignored my emails for months, I had to explain our problems multiple times to different people and noone wanted to take responsibility. When I finally got an answer, it was contradicting. They are unorganised and not helpful. This agency simply does not care about their tenants.
Tina · 28 March 2018
★★★★★ 5/5
GoogleI receive regular email updates on my flat, and have peace of mind letting with Martin and Co that my property is being well looked after. When work has been needed done in the flat, they organised this promptly and I wasn’t burdened with any stress dealing with it. Would recommend this letting agency.
William · 28 March 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.