Trusted Agent profile · Glasgow
★★★★★
2,728 reviews across 2 platforms
12 Bothwell Street, Glasgow, G2 6LU
Part of DM Hall, see every office.
DM Hall's office in Glasgow, at 12 Bothwell Street, is rated 4.8 out of 5 across 2,728 reviews on two platforms, including 9 Google reviews rated 3.1.
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Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service, would recommend
Jonathan who came to carry out our home report was great, arrived on time, was very polite and friendly. We then received a detailed report within the timeframe we had been given and any correspondence was dealt with quickly.
Thank you for sharing a 5* review for Jonathan and the team in Edinburgh.
5/5
TrustpilotRespectful service and professional approach
The team who came were respectful and professional. This was a necessary evaluation following my husband's death and they made it as easy as possible for me.
Thank you for sharing a review for the team in Inverness. We're pleased to hear this was handled well during a difficult time.
5/5
TrustpilotVery professional, excellent communication
Our surveyor was professional, attentive, and maintained excellent communication throughout the whole process. Some issues with our property came to light which were handled with tact and realism.
Thank you for sharing a 5* review for the team in Edinburgh. We appreciate the feedback.
5/5
TrustpilotFirst class experience for an EPC
First class experience . I contacted the company for an EPC survey for my home on the Friday , the surveyor came on the Monday and I had the certificate on the Wednesday . I will certainly use and recommend this company in the future .
Thank you for sharing this 5* review. We really appreciate the feedback.
5/5
TrustpilotQuick efficient home report done the…
Quick efficient home report done the company knew I needed it quickly to get house on market, they went above and beyond to ensure this was achieved. Out on the Thursday all typed up and handed to estate agents the friday
Thank you for sharing a 5* review for the team in Dunfermline. We're delighted to hear it was a quick turnaround.
5/5
TrustpilotVery satisfied customer
From the minute i received your Surveyor into my home she was so polite and professional. She carried out her duties in a diligent but friendly manner and kept me informed each step of the way. She put me at ease during what is quite a stressful time.
Thank you for sharing a 5* review for the team in Kirkcaldy. We really appreciate this feedback.
5/5
TrustpilotSurveyor’s visit
Visit from the surveyor went very smoothly on the day.Polite, friendly and very thorough visit but not intrusive in any way.
Thank you for sharing such a kind 5* review for the team in Oban.
5/5
TrustpilotHome Report Visit
Jonathan called in advance, gave an arrival time and turned up on time.Polite and answered all the questions I had regarding the process. Just got on with what he was here to do and finally he put my mind at rest when he finished the inspection.
Thank you for sharing a 5* review for Jonathan and the team in Edinburgh. We really appreciate the feedback.
5/5
TrustpilotExcellent Service
Mike from the Elgin branch came out to update our EPC Certificate. He was absolutely first class and so friendly and helpful.
Dear Callum,Thank you for your feedback this afternoon for Mike and the team in Elgin. We're delighted to have been awarded 5 stars for our EPC service.DM Hall Marketing Team
5/5
TrustpilotSmooth and efficient
The survey process was very smooth. The surveyor was punctual. Explained the process clearly and executed the survey efficiently.
Thank you for sharing a 5* review for the team in Dunfermline.
5/5
TrustpilotAlastair Seaton
The surveyor who actioned our home report was very friendly and explained everything he was going to do on the day, he told us what to expect and the draft report was sent the next day to approve, very quick and efficient service, would definitely use them again.
Thank you for sharing a 5* review for Alasdair and the team in Dunfermline. We are delighted to receive this feedback.
5/5
TrustpilotGreat report
Great report, created with care, and valuation met expectations, reflecting condition of the property. Very prompt turnaround allowing the flat to hit the market as quickly as possible.
Thank you for sharing a 5* review for the team in Kirkcaldy. We're delighted to hear it was a quick turnaround.
5/5
TrustpilotProfessional service
Great service. Professional visit and service provided by surveyor. Great communication after inspection and documents completed before the time scales given.
Thank you for sharing a 5* review for the team in Aberdeen. We appreciate the feedback.
5/5
TrustpilotSmall mistake on draft report but…
Small mistake on draft report but overall the service was good. The office staff were excellent and responded very quickly to any queries. Would recommend.
Hi Sean,Thank you for the 5 stars awarded and we're glad to hear that everything was in order with the final report. Our apologies for the small oversight in the draft.Regards,DM Hall Marketing Team
5/5
TrustpilotVery Professional
Really thorough look around the house, good knowledge of the construction type and very open discussion around some of the details and valuations.
Thank you for sharing a 5* review for the team in Elgin.
5/5
TrustpilotFrom initial phone enquiry until…
From initial phone enquiry until receipt of final report, DM Hall were professional, courteous, efficient, very organised and punctual. The whole experience was made very easy and we are delighted with the overall quality of service.We'd recommend DM Hall without hesitation.
Thank you for taking the time to leave a review for our team in Oban. We are always delighted to receive feedback and a recommendation like this.Best wishes with the next steps.
5/5
TrustpilotHoliday Cottage Valuation .
Was looking for a Desk top appraisal on our holiday cottage dating back to september 1998. Found everbody at DM Hall very helpful , very proffesional in their quick response back , always a good feeling when dealing with DM Hall . Nothing but praise from me .
Thank you for taking the time to leave a 5* review for the team in Inverness. We are delighted to receive this feedback.
4/5
TrustpilotEPC Feedback
I was mostly happy. However I was given no opportunity to check the Energy Proficiency Certificate before it was posted. And the first draft contained two factual errors. Granted these were corrected after an exchange of emails, but the experience was quite stressful.
Thank you for sharing this feedback. We're disappointed to hear this but hope all was in order with the final report.
5/5
TrustpilotDM Hall are a professional firm who are…
DM Hall are a professional firm who are familiar with the market values in my area. They offer a quality service and would not hesitate in recommending them to anyone looking for a home report for selling their property.
Dear Susan,Thank you for leaving the full 5 stars for our team in Inverurie. We wish you all the best with the next stage of your plans.Regards,DM Hall Marketing Team
5/5
TrustpilotScott came to our property and was…
Scott came to our property and was friendly, helpful and informative throughout! I would highly recommend this company to others and cannot fault Scott at all with his services
Thank you for sharing a 5* review and recommendation for Scott and the team in Glasgow.
5/5
TrustpilotI would not use this company again
I would not use this company again or recommend this company to any body else, I expected a professional service but got a very shoddy service that was not acceptable.
Dear Geoff,This is the third review you have submitted to Trustpilot.Regards,DM Hall Surveyors
5/5
TrustpilotPrompt & Friendly Service
Prompt & friendly service, stress-free from start to finish. Peter delivered the home report quickly which allowed me to get my property on the market a lot sooner than expected.
Thank you for sharing a 5* review for Peter and the team in Dunfermline. We're pleased to hear it was a quick turnaround.
2/5
TrustpilotLots of errors
Lots of errors, didn’t even seem like they had viewed the property. Paying a huge amount of money for such a poor report, which I had to then take a lot of time to review and send feedback to ensure it was correct. Not great service.
Thank you for your feedback.
5/5
TrustpilotProfessional, polite and responsive.
I was very impressed with the clear and timely communication from DM Hall. They explained all costs clearly and responded to my calls promptly. Very professional in every way.
Thank you for sharing a 5* review for the team in Glasgow. We appreciate the feedback.
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