Trusted Agent profile · Glasgow
★★★★★
2,732 reviews across 2 platforms
12 Bothwell Street, Glasgow, G2 6LU
Part of DM Hall, see every office.
DM Hall's office in Glasgow, at 12 Bothwell Street, is rated 4.8 out of 5 across 2,732 reviews on two platforms, including 9 Google reviews rated 3.1.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat company very professional
Great company. Arrived on time, very professional very quick with the home report and an excellent evaluation done. The evaluator was excellent and very keen to make sure things were spot on. He was very well mannered and he was easy to talk to. He answered any questions I had too lovely chap :)
Thank you for taking the time to leave a review for the team in Livingston. We are delighted to receive this feedback.
5/5
TrustpilotExcellent service
Stephen your surveyor was knowledgeable helpful and courteous. The lady in your office got all the paperwork done efficiently and speedily.
Thank you for sharing a 5* review for the team in Kirkcaldy.
5/5
TrustpilotAn Efficient Process
The surveyor was thorough, very pleasant and kept us in the loop. He explained the process well and answered our queries.
Thank you for sharing a 5* review for the team in Galashiels.
5/5
TrustpilotEvery one I spoke to did what they said…
Every one I spoke to did what they said they would and delivered the information to myself in a timely manner.Well done it’s reassuring that there are people that deliver their promises.Many thanksKen Ingram
Thank you for sharing a 5* review for the team in Inverness. We appreciate the feedback.
5/5
TrustpilotA most professional and caring visit.
A most professional and caring visit.The surveyor worked efficiently and quietly through each room and loft space . Tackling the garden and buildings in the pouring rain was a challenge but over-all a very pleasant experience.
Thank you for sharing such a kind review for the team in Oban. We appreciate the feedback.
5/5
TrustpilotVery pleased with the prompt service
Very pleased with the prompt service - my flat was surveyed and the home report produced very quickly which helped me to get it on the market within two days. The home report itself was thorough and fair, with a reasonable value placed on it - can't really ask for anything more!
Thank you for taking the time to leave a review for the team in Edinburgh. We really appreciate the feedback and comments.
5/5
TrustpilotCommunication was good throughout
Communication was good throughout, I found the Surveyors to be professional and veey willing to answer any questions I had. Overall, everything happened swiftly and smoothly.
Thank you for sharing a 5* review for the team in Perth. We're delighted to hear it was a great service and a quick turnaround.
5/5
TrustpilotThe surveyors were prompt and efficient.
The surveyors were prompt, friendly and efficiently moved through the house within the timeframe previously advised. The report was clear and met my expectations.
Thank you for sharing a 5* review for the team in Falkirk. We appreciate the feedback.
2/5
TrustpilotWasn’t a good experience after I…
Wasn’t a good experience after I received my home report. I challenged the report with actual facts about my property that she surveyed, and within an 8 minute conversation my property increased by £6000. Won’t be using or recommending DM Hall and am actually annoyed at myself for paying for the report….Lessons learnt.
Thank you for leaving a review. The report is always in draft until comments have been made and both parties are satisfied before being finalised.
5/5
TrustpilotCan't recommend DM Hall highly enough
What a great experience from start to finish. This must be one of the few companies who actually call you when they say they will, answer emails promptly and go above and beyond delivering their services. Faultless experience.
Dear Janice, thank you for taking the time to leave a review and 5 stars for the team in Ayr. We are delighted to hear this feedback and appreciate the recommendation.
5/5
TrustpilotThe service was quick and stress free
The service was quick and stress free. Organised via email and Richard who came out to do survey was lovely, polite and chatty and very patient with 1 year old grandson who had toys everywhere.
Thank you for sharing a 5* review for Richard and the team in Perth. We appreciate the kind feedback.
5/5
TrustpilotExcellent experience
Punctual, efficient and friendly both on the phone and in person. All costs mentioned in advance and the resulting home report was completed quickly and clearly.
Thank you for sharing a 5* review for the team in Ayr. We appreciate the feedback, and we're delighted to hear it was a quick turnaround and great service.
5/5
TrustpilotMy refresh home report request was…
My refresh home report request was dealt with efficiently and organised ASAP.Report completed and forwarded to me the following day which was very helpful in trying to process the sale of my property.
Thank you for sharing a 5* review for the team in Falkirk. We're pleased to hear it was a quick turnaround.
5/5
TrustpilotGood service
Tracy turned up on time, was polite and communicated everything clearly throughout the survey. She sent the required documents over on the day she said she would. I would certainly use DM Hall again.
Thank you for sharing a 5* review for Tracy and the team in Kirkcaldy.
5/5
TrustpilotFamily Home - 60 plus years on
The survey was carried out in a prompt and courteous manner, and I would have no hesitation in recommending D.M.Hall in the future.
Thank you for sharing a kind 5* review for the team in Dundee.
5/5
TrustpilotGreat service - (DM Hall Inverurie)
Fast, efficient, on-time! EPC carried out on my property was carried out quickly from time of calling the inverurie Branch, to them completing it and sending over the EPC took just a few days. Great service from Emma (office) and James (Surveyor)
Dear Matthew,Thank you for leaving a particularly detailed review regarding your EPC survey. Our team in Inverurie will be delighted to receive this feedback!Regards,DM Hall Marketing Team
5/5
TrustpilotHome Report
Surveyor arrived on time and also called to say when he would be there rather than having me hanging around for 2 hours. Surveyor very pleasant and kept me informed of everything he was doing. Would definitely recommend DM Hall to friends and family and would use again in the future.
Thank you for taking the time to leave a review for the team in Falkirk. We really appreciate the feedback and recommendation.
5/5
TrustpilotRecommended
Speedy, efficient service from start to finish. Home report and EPC carried out without delays and good communications throughout the whole process.
Thank you for sharing a 5* review for Colin and the team in Inverness. We appreciate the recommendation.
5/5
TrustpilotGreat service
Required a Market Valuation and an EPC on 2 properties - both completed very promptly. Very efficient service from both office and surveyor.
Thank you for sharing a 5* review for the team in Edinburgh.
5/5
TrustpilotQuick and efficient service
The use of online information and verification services made the process of arranging and receiving the home report very quick.This allowed me to get my property on the market faster than I had expected.
Thank you for sharing a 5* review for the team in Stirling. We're pleased to hear it was a quick turnaround.
5/5
TrustpilotHome Survey
Before, during and after Home Survey experience, alongside confidence in the professionalism of concerned staff we found all personnel to be most pleasant and helpful.
Thank you for sharing such a kind 5* review for the team in Perth. We're delighted to hear it was a great service.
5/5
TrustpilotThe surveyor was very polite
The surveyor was very polite, and I was treated very courteously. He explained all he was doing which was really helpful to me. My contact with the girls in the office was positive and helpful and caring. I would not hesitate to recommend them!
Thank you for sharing a 5* review and recommendation for the team in Irvine.
5/5
TrustpilotVery pleasant and treated property with…
Very pleasant and treated property with upmost respect, I was struggling to complete paperwork required for dm Hall but on arrival hannah was quick to help me finish it off. Would highly recommend.Heather from.office had survey report completed and sent to me the Very next day.
Thank you for sharing a 5* review for Hannah, Heather and the team in Kirkcaldy. We really appreciate the feedback.
5/5
TrustpilotProfessional service carried out by…
Professional service carried out by company survey by a competent professional employer and with all required attributes to property and building owner
Thank you for sharing a 5* review for the team in Falkirk.
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