5/5
TrustpilotHome report survey
Everything went well,surveyor was pleasant & straight forward ,responded quickly with our home report
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Dumfries.
Trusted Agent profile · Glasgow
DM Hall Glasgow reviews
★★★★★
2,712 reviews across 2 platforms
12 Bothwell Street, Glasgow, G2 6LU
Part of DM Hall, see every office.
DM Hall's office in Glasgow, at 12 Bothwell Street, is rated 4.8 out of 5 across 2,712 reviews on two platforms, including 9 Google reviews rated 3.1.
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Reviews
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
Trustpilot3/5
TrustpilotSingle survey home report
The survey was conducted in a efficient & professional manner. Our surveyor was courteous & friendly. My criticism wpuld be that the wording of some of notes could have been more thorough & given fuller detail. eg. "the stair bannister may not comform to current building guidelines" this could have gone on to include that the stair bannister is an original feature of the house.
Agent replied · 10 June 2024
Dear Graham,Thank you for your business and for leaving a review today. We're delighted to hear that the process was efficient and will pass your comments to the local team. Our best wishes for your next steps.Regards,DM Hall Marketing Team
5/5
TrustpilotBoth surveyors were very polite and…
Both surveyors were very polite and respectful.Report was sent through quickly and apart from a couple of small errors was accurate.
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Inverurie.
5/5
TrustpilotEfficient and Professional
Charlie arrived on time having called before to confirm the appointment. He was informative, thorough and Professional. The single survey report was turned around very quickly. I have been using DM Hall for many years and I would highly recommend them.
Agent replied · 28 October 2024
Thank you for sharing a 5* review for Charlie and the team in Edinburgh. We're delighted to hear it was great service and quick turnaround. We look forward to working with you again!
5/5
TrustpilotHome report
Brilliant service. Jonathan was really friendly, knowledgeable and efficient.The process was very smooth from start to finish and all completed very quickly.Highly recommended
Agent replied · 11 June 2024
Thank you for taking the time to leave a review for Jonathan and the team in Edinburgh. We really appreciate this feedback.
5/5
TrustpilotGreat company - professional
The surveyor was very nice and knew his work well .
Agent replied · 25 September 2025
We appreciate you taking the time to leave us a 5-star review. We're pleased to hear that you had a positive experience and would recommend us. Kind regards, DM Hall Surveyors
3/5
TrustpilotValuation survey
There are 2 things that annoyed me. The surveyor arrived late in the time span of 10 to 1pm. (12.15). If thesurveyor on the day could phone me an approximate time knowing his work schedule this would be a nice thing.The observation(12) on the report was wrong. the facts /data were not correct -lack of professionalism (lazy). Else very efficient service and would use again.
Agent replied · 10 June 2024
We appreciate the feedback and trust everything was in order with the final report.
5/5
TrustpilotHoe Report
Surveyor was on time, polite and carried out his survey in a professional manner.
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Aberdeen.
5/5
TrustpilotHome report was very easy
Home report was very easy, chap who came very courteous and professional. And was uploaded to my email within 3 days .
Agent replied · 10 June 2024
Thank you for taking the time to leave a review for the team in Falkirk.
5/5
TrustpilotMy second recent experience using DM…
My second recent experience using DM Hall Surveyors, and I would be more than happy to use them again. Courteous staff always on the phone, via email and more that courteous and professional in person. My surveyor was respectful of property, polite and more than happy to answer any queries I had.Such a pleasure to work with and I am grateful that I chose to trust DM Hall with my property.
Agent replied · 11 June 2024
Thank you for taking the time to leave a review for the team in Inverurie. We are delighted to receive this feedback.
5/5
TrustpilotHome report
Johnathon was friendly and professional throughout the visit to my home . Genuinely nice guy who is good at his job
Agent replied · 10 June 2024
Thank you for taking the time to leave a review for the team in Edinburgh.
5/5
TrustpilotSandra and Steven made everything clear…
Sandra and Steven made everything clear and easy, a pleasure to work with during a stressful period!
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Livingston.
4/5
TrustpilotHappy customer
It’s not a great experience getting a home report done as you do get a few home truths but that’s exactly what there there for. They arrived on time and I got my report on time couldn’t ask any more
Agent replied · 28 October 2024
Thank you for sharing a review for the team in Ayr.
1/5
TrustpilotThe report was prompt and fair but its…
The report was prompt and fair but its make up failed to address obvious failings like commenting on things you cannot see - floors where there was carpets with the excuse / reason they were not allowed to see the floor, same with bits they couldn't see - but it didn't stop them saying there could be problems. Felt it covered their back. Didn't give a balanced or straight overview.
Agent replied · 11 June 2024
We're disappointed to receive a 1* review and this feedback. Any issues can be addressed with the local office.
5/5
TrustpilotAll on track from minute one
All on track from minute one, prompt and efficient service. We knew what was to happen and when. Face to face surveyor Alistair Seaton proved to be top class. He set our minds at ease and went about what he had to do efficiently and professionally. On a side point he was able to personalise the home review process. Follow up details all with us on time and as promised.
Agent replied · 11 June 2024
Thank you for taking the time to leave a review for Alasdair the team in Dunfermline. We really appreciate this feedback.
5/5
TrustpilotA+++ experience
Surveyor arrived while I was working with instructions from myself to come in. Done his job and was absolutely fine with my dog following him about watching him. He was great and didn't disturb me while working.
Agent replied · 28 October 2024
Thank you for sharing this feedback for the team in Stirling. We're delighted to hear it was a great service with minimal disruption to your day.
5/5
TrustpilotQuick, Efficient and Friendly
I would definitely recommend using DM Hall. I found their receptionist very friendly, helpful and lovely to communicate with every time I phoned. The company were quick to respond to any questions. I felt the surveyor took his during the report and the end report was very fair. The reports came back quickly. Quick, Efficient and friendly.
Agent replied · 10 June 2024
Dear Mrs Whyte,Thank you for leaving 5-star feedback for our surveying team in Perth. We very much appreciate you taking the time to write such a detailed review this morning and wish you all the best with your next steps.Regards,DM Hall Marketing Team
5/5
TrustpilotThe surveyor was really friendly with…
The surveyor was really friendly with my neurodivergent daughter and made her feel at ease. He also loved, and was very attentive, towards my cats! Extremely quick in getting in touch and providing me with a date. Excellent service!
Agent replied · 28 October 2024
Thank you for sharing a 5* review for the team in Dunfermline. We're delighted to hear it was a friendly service and a quick turnaround. We appreciate the feedback.
4/5
TrustpilotReasonable experience
The whole experience is a bit nerve wracking but Mr Fleming was very professional and gave a reasonable review of my home.
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. We appreciate the feedback and comments.
5/5
TrustpilotProfessional Service
Asked for a prompt service and was seen to next day. Also had reports completed by end of day and in my inbox. Was given calls throughout day to update on progress. Whole team very professional and helpful.
Agent replied · 28 October 2024
Thank you for sharing such a kind 5* review for the team in Dunfermline. We're delighted to hear it was a great service from start to finish.
5/5
TrustpilotSeamless experience
Seamless experience! Charlie the Surveyor came to do the Home Report for our House sale! Asked us a few questions about our house then carried out his survey of the house which a draft was emailed to us within 48 hours! A few adjustments were necessary then it was full steam ahead!
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Edinburgh. We're delighted to hear it was a smooth process.
5/5
TrustpilotSurvey for house sale.
Agent kept us informed of his purpose and how he would conduct survey, friendly and professional.
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Inverness.
5/5
TrustpilotHome Survey
Fast and efficient service. Engineer was informed and helpful
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Dunfermline.
5/5
Trustpilot5 star service!
Efficient, professional, contactable! 5star service. Tom Laurie is great!
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Tom and the team in Perth.
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Tell us what you need and we'll put you in touch. DM Hall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glasgow.
