5/5
TrustpilotGreat service
Great service. Thanks for the Dj Alexander.
Agent replied · 10 June 2024
Thank you, for this excellent review. We will pass this onto the Team.
Trusted Agent profile · Glasgow
DJ Alexander Glasgow reviews
★★★★★
1,684 reviews across 2 platforms
303 Byres Road, Glasgow, G12 8UQ
DJ Alexander's office in Glasgow, at 303 Byres Road, is rated 4.2 out of 5 across 1,684 reviews on two platforms, including 259 Google reviews rated 3.0.
Reviews
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotPrompt response on all enquiries
Prompt response on all enquiries, swift reply to mails and above all the staff's professionalism was awesome.
Agent replied · 10 June 2024
Thanks for the great review. We will pass this onto the team.
5/5
GoogleWe had an awesome experience with Oliver while searching for our home. He supported us very effectively all through the journey of renting our property. Would recommend DJ Alexander anyday and l hope you are lucky to land Oliver.
5/5
TrustpilotThe Truth about Tremendous Ruth
Excellent customer service from Ruth Salako at D. J. Alexander when I was inquiring about my tenancy. Made my day and put a bounce in my step!
Agent replied · 10 June 2024
Hi, thanks for the great feedback, I will make sure to pass this onto Ruth.
5/5
GoogleExtremely helpful staff at DJ Alexander. Diane and Caroline helped me at every step of the move in process making it very easy.
5/5
TrustpilotSuper friendly and helpful
Super friendly and helpful. Great experience.
Agent replied · 10 June 2024
Thank you, Salma, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotKieran Mooney provided good service!
Agent replied · 10 June 2024
Thank you, Tracy, for this excellent review. We will pass this onto Kieran and the Team.
5/5
TrustpilotHelpful and responsive.
Every time I need help DJ Alexander are always quick and helpful with their responses, much better than any of the letting agencies I've dealt with in the past. Dale my maintenance manager, in particular, has been great.
Agent replied · 10 June 2024
Hi Jack, thank you for the great review!
5/5
TrustpilotAlways helpful
Always helpful. Amazing.
Agent replied · 10 June 2024
Thank you, Joe, for this excellent review. We will pass this onto the Team.
4/5
TrustpilotGood responsive team
Helpful in the tenancy process.would be great if the wait time for maintenance work is less.
Agent replied · 10 June 2024
Thanks for the great review. We will pass this onto the team.
5/5
TrustpilotLovely staff
Lovely staff, great attention to detail and the whole experience was extremely smooth, would highly recommend
Agent replied · 10 June 2024
Thanks for the great review. We will pass this onto the team.
5/5
TrustpilotWe are tenants with DJ Alexander for 6…
We are tenants with DJ Alexander for 6 months and till now we had a great experience. Martin from the end of the tenancy team manager was very helpful and helped with our requests.
Agent replied · 10 June 2024
Hi Symela,Thanks for the great review!
1/5
Trustpilotdj alexander swindler
nothing has been agreed upon, nothing has been fixed, and money is being taken from me
Agent replied · 10 June 2024
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
TrustpilotExcellent experience including…
Excellent experience including arranging viewing, processing my application, and answering my queries.
Agent replied · 10 June 2024
Thanks for the great review. I will pass this onto the team.
5/5
TrustpilotVery helpful and good service
Very helpful and good service in securing a flat in Edinburgh,
Agent replied · 10 June 2024
Thanks for the great review. I will pass this onto the team.
1/5
GoogleI tried to call them 6 days & many times but no response, it just (to speak with advisor please continue to hold) 😂😂 …
Agent replied · 11 June 2024
Hi Michael, I apologise you have experienced this , if you do need any further help please contact me direct at richardtierney@djalexander.co.uk.
4/5
TrustpilotThe house search experience with DJ…
The house search experience with DJ Alexander was great. The staff is very friendly, supportive, and approachable.
Agent replied · 10 June 2024
Hi, thanks for the great review, I will make sure to pass this onto the team.
5/5
TrustpilotExcellent
Excellent, professional service by the D J Alexander team.
Agent replied · 10 June 2024
Thank you, Ian, for this great review. We will pass your feedback onto the Team.
5/5
TrustpilotVery helpful
Very helpful, kind and supportive staff highly recommended
Agent replied · 10 June 2024
Thank you, Mr Clarke, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotExcellent guidance and hospitality by…
Excellent guidance and hospitality by ElaineThompsonThank you very Much!
Agent replied · 10 June 2024
Thank you for this great review. We will pass your feedback onto Elaine.
5/5
GoogleChris Chalmers was exceptionally pro-active and responsive throughout the entire sales process. He exceeded my expectations in terms of Client care and professionalism.
5/5
TrustpilotGreat customer service with Amber
I was in contact with Amber at DJ Alexander in relation to a rental property. She returned my calls swiftly and was very helpful and prompt to let me know what was going on at each stage. She was not only professional but also supportive in her approach and I was grateful for her help.
3/5
TrustpilotGeorgia = amazing | Wait times = rubbish
Once I got through to Georgia Torrice, she was brilliant, calm, professional and helpful, got me sorted in record time.The only issue is that it took 30 minutes of sitting on hold to get to that point. Every other time I've called it has either rung out, or no one has answered in 45+ minutes.
5/5
TrustpilotGood communication at all stages which…
Good communication at all stages which made the check out run smoothly. Issues reported after check out accepted and actioned accordingly.
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