Trusted Agent profile · Glasgow
★★★★★
302 reviews across 2 platforms
107 - 111 Byres Road, Glasgow, G11 5HW
Part of Countrywide, see every office.
Countrywide's office in Glasgow, at 107 - 111 Byres Road, is rated 4.4 out of 5 across 302 reviews on two platforms, including 300 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Countrywide hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glasgow.
The Trusted Agent 2026 results for Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service received from CountryWide team in securing my flat. They are highly recommended for property search in Glasgow.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe are relocating to Glasgow, after having many conversations with various letting agents we found Craig at countrywide West end. He was absolutely amazing and was so helpful, finding us properties which matched our criteria. Fantastic letting agents would reccomend to all.
Thank you Emily for taking the time to leave us this excellent review, it's great to see that the Countrywide team were once again able to provide their proven, 5* service! Many thanks for the recommendation. Best wishes, Lucy.
5/5
GoogleI found countrywide a pleasure to deal with, informed me every step of the way and always got back to me very promptly, staff are very friendly and knowledgeable, would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service with Fern & Kellie. They were friendly and professional. Very patient in answering questions. Thank you~~~
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleSo far, everything has been fantastic. Just waiting on the team to see if anything can be done about some pre-existing issues in the new flat, and we’ll be sorted. Phenomenal service - I do hope it continues.
Thank you for your 5* review! It is great to read such positive feedback and I will make sure your comments are passed onward to the team. Kind regards, Scott
5/5
GoogleVery good service, thanks for support.
Somesh Kishore thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleDon't rent in this property, personnel incompetent and dishonest ! No answers for enquiries and flat of poor quality. And during the winter with a baby with a boiler break down ? "Sorry sir, but we are not in charge of repairing boilers"
Good morning, I am sorry you felt that you received a poor standard of care; if you can please provide us with further details we can try and establish if we managed the property or if the Landlord did this directly, but rest assured that we will take on board your comments. Many thanks, customercare@countrywide.co.uk
5/5
GoogleSuch a lovely team, Fern and Kellie being especially supportive of us as students and new renters!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleQuick help from Mr Ashton Russell with a hot water issue. Much appreciated.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat level of service by Fern, always prompt and punctual with information and updates. Many thanks.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service by all the sales team and really personalised and easy to understand mortgage advice.
Thank you for your amazing 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleEnquired about property in Finneston and Megan ended up sending me out to three different styles of property and we ended up buying in the harbour. Would recommend Countrywide West End to anyone nothing was ever a problem.
Thank you Martin. I will make sure the local team are aware of your recommendation. Best wishes in your new home, kind regards, Mark
5/5
GoogleDelighted with the fast, efficient, friendly, and professional service we received from Gavin Dillon and Bobby Allan and their team at CountryWide Westend! Overjoyed when our house sold in just over 1 week! Can’t recommend highly enough!
Thank you Kim for such a wonderful 5* review and recommendation! It is great to read that you agreed a sale so quickly and I will, of course, make sure your kind words are forwarded to the local Countrywide team. Kindest regards, Scott.
5/5
GoogleHighly recommend! I recently rent a flat and Freya helped me to arrange. She is very helpful and professional. She was very responsive to answer all my questions.PositiveResponsiveness, Quality, Professionalism
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI’m always impressed with the great service from the girls at Countrywide. Julie, Megan and Kirsten are always very professional and I enjoy working with them when buying properties.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
4/5
GoogleJust moved into a lovely rented flat through countrywide. They pulled out all the stops to get me moved in and the staff were so accommodating. Really appreciate your help guys and loving my new flat. 👌 …
Thank you Sarah for your lovely review! We really enjoy putting people and property together and we're super proud that you were able to get the service we pride ourselves on. If you think there's something we can do to get 5* next time then please let us know on customercare@countrywide.co.uk. Many thanks, Countrywide
5/5
GoogleVery happy with the efficient and professional service from Gavin Dillon and Meghan, my contact. The sale of my late brother's property was concluded very quickly and without fuss, exactly as I wanted. Barbara Dunn
Many thanks Barbara for taking the time to leave a lovely 5* review of your experience with the team at Countrywide, Scotland. I'm delighted to read the sale was handled quickly and effectively for you. Best wishes, Tracey.
5/5
GoogleI'm delighted with the service received from countrywide. Mhairi and Freya have been extremely helpful.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleExcellent service, Freya couldn't have been more friendly and helpful throughout the moving process. Highly recommended. Thanks!PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
1/5
GoogleVery poor service , never get back to you regarding your inquires. Our washing machine has been broken for months and no interest from countrywide. Once we move we will never use again.
Hi Mr Thomas, I apologise that you have had to write this. I would like to discuss this in more detail with you. Could you call me in the branch on 0141 432 0863 so we discuss which property this is in relation to and so we can investigate this in full. Many Thanks, Lettings Manager
5/5
GoogleHappy with the management service provided to date. Repairs carried out promptly and efficiently and competitive rates.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from the West End branch. Mairi in particular helping us to get a new heating system which is very much needed for the winter!
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Amy.
5/5
GoogleGood customer service
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service. Very and professional and excellent communication. Would use again.PositiveResponsiveness, Quality, Professionalism
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Countrywide, Lanarkshire won Trusted Agent.
Tell us what you need and we'll put you in touch. Countrywide hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glasgow.
