5/5
GoogleKirsty, Cerys and the team very professional in all they do. Very quick reaction times to any problems that arise.
Agent replied · 23 October 2024
Thank you Brian for your kind review - pleasure working with you!
Trusted Agent profile · Glasgow City
West End Letting & Sales Glasgow City reviews
★★★★★
79 reviews across 1 platform
18 Woodlands Road, Glasgow, G3 6UR, Glasgow City, G3 6UR
West End Letting & Sales's office in Glasgow City, at 18 Woodlands Road, is rated 4.5 out of 5 across 79 reviews on 1 platform, including 79 Google reviews rated 4.5.
Reviews
Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.
Google5/5
GoogleAfter a struggle trying to find a new flat, Cerys and the guys at West End Lettings were great from first enquiry, viewing right through to move in. They went above and beyond and kept me in the loop through the whole process. Thanks guys! Would highly recommend!PositiveProfessionalism
5/5
GoogleWest End Letting are an outstanding letting agency. I had a wonderful experience! All aspects of moving into our new flat was made very easy! The best I have came across! Special mention to Kirsty, Gillian, cerys and Ryan! All doing a great job👏🏻 …
5/5
GoogleWe recently had an major issue with our heater falling off the wall and once we called Cerys she sent someone out to have a look within a few hours and the issue was completely sorted in only a few days. A very swift and competent company.
Agent replied · 23 October 2024
Hi Eilidh, thank you for your kind review! Glad Cerys was able to assist you.
5/5
GoogleWe rented recently with West End Letting and would definitely recommend them. During our rental period they were quick to respond to any queries we had and we found them very professional and helpful.
Agent replied · 23 October 2024
Thank you Grant! We wish you and your family the best! If we can be of any assistance moving forward, please be in touch, we’d be happy to work with you again!
5/5
GoogleSuper attentive and friendly staff who really go above and beyond to make moving house as smooth as possible! Really welcoming to students and a much more personal experience than I've experienced elsewhere.
Agent replied · 23 October 2024
Thank you Mae for your kind review - it means a lot! It does also make our lives so much easier that you were a lovely bunch!! All the best :) :)
5/5
GoogleFantastic service from Heather and the entire team at West End Letting. Everything dealt with quickly and efficiently. Highly recommended!
Agent replied · 8 October 2025
Thank you so much for your kind words! We’re delighted to hear that your flat was rented out quickly and that you found our service smooth and stress-free. Your recommendation means a lot to the whole team! 🏡✨ …
5/5
Google*** BEST IN GLASGOW *** I have known West End Letting for a while now and can honestly say they are the best in Scotland. I have had a lot of experiences with letting agencies, landlords etc and West End Letting are extremely professional, help out wherever they can and actually go out of their way to help as many people as they can. They are honestly the best in the business and easily the best in Glasgow by a mile. They are very good with tenants, they manage landlords well and they work super hard. Every member of their staff is very friendly and it is a real pleasure dealing with them. GO TO WEST END LETTING!
5/5
GoogleGood letting agency. Clear communication throughout and the team at west end letting were helpful with any issues we had over the year and a half we were with them.
Agent replied · 23 October 2024
Thank you Stig! Good luck in your future endeavours from all at West End Letting
1/5
GoogleUsually I do not give a negative opinion like that but this is well worth 1 star ... I rented a flat from this agency and the contrast between the virtual visit and the reality is immense! When I arrived, the flat was in poor condition: wooden floors with holes, damp walls, scratches, holes, the windows not cleaned and in single glazing (living in Glasgow it was very cold). The sofa was broken, the chairs broken (we were replaced at the end of 2 months quad even). The bathroom tiles which break and finally the complaints of the ruined furniture which lets us see a mousetrap (which means there were mice in the flat!). So that at the end of the lease I am told that I must reimburse part of the deposit because "flat not sufficiently cleaned". I find that totally unacceptable so I put a negative opinion on this agency. I advise you to go see another.NegativeResponsiveness, Quality, Professionalism
1/5
GoogleTerrible service from this company. Me and my friends rented a flat for a few month. When we arrived the flat was in a terrible state and it took them literally two months to provide us with enough chairs for all the tenant. And even worse after the end of our lease we got charged for a cleaning service despite leaving the flat in a much better state than it was given to us. Overall terrible service, I would not recommend anyone to do business with this awful company.NegativeQuality, Professionalism, Value
1/5
GoogleOnly good reviews are for landlords. As a tenant I wouldn’t touch them with a barge pole. Appalling service..
5/5
GoogleGreat and professional staff an absolute pleasure to deal with. All the team at west end letting have been quick to reply with any queries I have had. Cant recommended them enough.Thanks west end letting keep up the great service
Agent replied · 23 October 2024
Thank you Craig for your kind review! Pleasure working with you too!
5/5
GoogleAlways prompt and helpful, by far the best agency I've interacted with
Agent replied · 23 October 2024
Thank you Luke, best of luck with everything!
5/5
GoogleIt's not easy finding a flat for students in Glasgow but West End Lettings could not have been more helpful. Professional, friendly and efficient - they made it all possible. We would highly recommend them.
5/5
GoogleGreat friendly staff helped me move into my new flat thanks again westend letting
Agent replied · 23 October 2024
Thank you Sean for your review, very kind of you!
5/5
GoogleSo far service has been great Just waiting for a go ahead for the house I viewed yesterday. Fingers crossed!
5/5
GoogleVery professional company and excellent staff. I would highly recommend this company to manage your HMO lets
5/5
GoogleEveryone at West End Letting has been so helpful with the whole process of finding and viewing the flat to moving in. Would recommend to all tenants, including students!
5/5
GoogleWest End Letting offer a professional service, Kirsty, Cerys, Ryan and Danielle work brilliantly together, I couldn't recommend anyone enough!!
5/5
GoogleA very friendly helpful team at Westend Letting, professional service offered and issues/queries are dealt with very quickly. Great service
5/5
GoogleA professional, friendly and efficient outfit. Would highly recommend these guys.
5/5
GoogleKirsty provided great service, very satisfied with outcome
5/5
GoogleExcellent! The staff are lovely to deal with.
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Questions about West End Letting & Sales Glasgow City
How many reviews does West End Letting & Sales Glasgow City have?
West End Letting & Sales's Glasgow City office has 79 reviews across 1 platform: 79 on Google.
What is West End Letting & Sales Glasgow City's rating?
West End Letting & Sales Glasgow City is rated 4.5 out of 5 across all 79 reviews, and 4.5 out of 5 on Google from 79 reviews.
Where is West End Letting & Sales's Glasgow City office?
West End Letting & Sales Glasgow City, 18 Woodlands Road, Glasgow, G3 6UR, Glasgow City, G3 6UR.
