Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI engaged West End to rent my property in the West End. I interviewed several companies and Kirsty was my last appointment that day. She was the only one who spent time walking round and asking questions. What was important to me and what …
Social · 10 October 2024
Agent replied · 23 October 2024
Thank you for your kind works - we enjoyed working with you and looking after your property very much! If anything changes and you require our help again, please do be in touch and we'll be happy to help again! :) Take care, Kirsty
★★★★★ 5/5
GoogleWest End Lettings have been great - they are transparent, efficient, very well run, good value and all the staff are very pleasant. My particular thanks to Kirsty and Heather for their tremendous assistance in recent months - much appreciated. J
Jamie · 24 November 2024
Agent replied · 8 October 2025
Thank you so much for your kind review! We’re delighted to hear you’ve found our service transparent, efficient, and good value. It’s been a real pleasure assisting you over the past few months, and your feedback means a lot to the whole team. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleFantastic service from West End Lettings and in particular Heather. She constantly communicated and updated us and had the flat rented out very quickly. Nothing was ever an issue and we would highly recommend any landlord to employ her services.
Gary · 24 November 2024
Agent replied · 8 October 2025
Thank you so much for your kind words! We’re delighted to hear that your flat was rented out quickly and that you found our service smooth and stress-free. Your recommendation means a lot to the whole team! 🏡✨ …
★★★★★ 5/5
GoogleFrom the moment we instructed West End Lettings to find a new tenant, we found them very professional. Katie was our negotiator and was super efficient in finding suitable tenants, which she found within 2 weeks of the instruction. Katie …
Lauren · 10 October 2024
Agent replied · 23 October 2024
Thank you very much Lauren for your kind words and review, pleasure working with you!
★★★★★ 5/5
GoogleOlivia from West End Letting is an outstanding letting agent! Her expertise, dedication, and friendly demeanor made my property search a breeze. She went above and beyond to support us. We highly recommend Olivia to anyone in need of a top-notch agent in Glasgow. Thanks, Olivia, for your exceptional service!
Sajjad · 24 October 2023
Agent replied · 23 October 2024
Thank you for your review :) We're glad Olivia was able to assist.
★★★★★ 5/5
GoogleI have been in contact with West End Letting and Sales for a number of months, and could not be happier with the help from all staff members, especially Danielle, thank you for everything!
Eve · 26 August 2024
Agent replied · 23 October 2024
Thank you Eve for your kind review :)
★★★★★ 5/5
GoogleWestEnd Lettings are amazing!! They provide a truly fabulous service. I have used many letting agents in the past and the team at WestEnd Lettings are by far the best. They are highly organised and provide a tailored service. It is such a …
Hannah · 17 November 2025
Agent replied · 22 November 2025
Thank you so much for your lovely review! We’re absolutely delighted to hear that you’ve had such a positive experience with our team. We take a lot of pride in offering a personal, well-organised service, so it means a lot to know that … More
★★★★★ 5/5
GoogleHaving been both a landlord and a tenant in the past, I know how important, and often how difficult, finding the right agent can be. I'm glad to say that West End Lettings & Sales have been an absolute breath of fresh air. From our initial …
Serio · 17 October 2025
Agent replied · 8 October 2025
Wow, thank you for such a thoughtful review! It means so much that both landlords and tenants feel supported by our team. Dani will be over the moon to be recognised for her hard work and passion, and we’re so pleased you’ve had such a … More
★★★★★ 5/5
GoogleI've now been with the team at West End Lettings for nearly three years and they continue to manage my portfolio of properties with the very minimum involvement from myself. Dani my point of contact has been exceptional in the day to day …
Paul · 10 November 2025
Agent replied · 23 October 2024
Thank you so much for your kind words and continued trust over the years! We’re delighted to hear how happy you are with the service, Dani and the whole team take great pride in looking after both landlords and tenants with care and … More
★★★★★ 5/5
GoogleVery responsive and always genuinely keen to help. I've been dealing with Grace who has been great but all staff have been a pleasure to deal with.
Bryce · 20 March 2026
Agent replied · 17 April 2026
Thank you so much for your kind words, we really appreciate you taking the time to leave this review 😊
I’m so pleased to hear you’ve had a great experience with Grace (I’ll be sure to pass this on to her!) and that the rest of the team have also been helpful along the way. We always aim to be responsive and genuinely supportive, so it’s lovely to see that coming through.
Thanks again for your support, it means a lot!
Kirsty & the team at West End Letting & Sales 💛
★★★★★ 5/5
GoogleRecently moved into a new property with West End Letting. Simple, smooth process thanks to our property manager, Dani.
Eoin · 10 May 2026
Agent replied · 10 October 2026
Thank you so much for your review! We're delighted to hear your move into your new property was a simple and smooth process. Dani is your property manager and we’ll be sure to pass your kind comments on to her, she’ll be so pleased to hear this. We hope you're settling in well and wish you all the best in your new home!
★★★★★ 5/5
GoogleWest End Letting and Sales have been an excellent estate agent. They are professional in their interactions and prompt in their communication.
They have made my tenancy comfortable and have liaised with the Landlord with …
Viswanath · 10 December 2025
Agent replied · 22 November 2025
Thank you so much for taking the time to leave such a lovely review! We're delighted to hear that you’ve had a positive experience with us and that the tenancy has been comfortable throughout. … More
★★★★★ 5/5
GoogleIt’s quite good to stay with West End Lettings, many thanks for all the kind help from Dani and their teams!
Jingwen · 27 March 2026
Agent replied · 17 April 2026
Thank you so much for your lovely review 🤍
Dani will be so pleased to see this, she always goes above and beyond, so it’s great to hear you’ve had a positive experience.
We really appreciate your kind words and support!
Kirsty ✨
★★★★★ 5/5
GoogleWe used West End Lettings to let out our property and have been extremely happy with the service we received from Lauren and Kirsty. The team are very professional, friendly, and always quick to help. We cannot recommend enough!
Heather · 17 October 2025
Agent replied · 22 October 2025
That’s such a lovely review, thank you! We’re so glad you’ve been happy with the service from Lauren and Kirsty. We really do appreciate your kind words and recommendation! 💛 …
★★★★★ 5/5
GoogleAmazing house, really helpful property manager. Everything run smoothly!
Anastasios · 10 June 2026
Agent replied · 10 October 2026
Thank you so much for your lovely review! We're delighted to hear everything ran smoothly and that you had a great experience. Lauren B is your property manager and we'll be sure to pass your kind comments on to her, she'll be delighted to hear this. Thanks again for taking the time to leave us a review!
★★★★★ 5/5
GoogleThird time using West End Letting and Sales to advertise our property and the service has been outstanding every time. Dani has kept us informed throughout the process and I definitely recommend.
Jennifer · 20 November 2025
Agent replied · 23 December 2025
Hi there,
Thank you for taking the time to leave such a kind review, and for trusting us with your property again! We’re so pleased to hear you’ve had another great … More
★★★★★ 5/5
GoogleAfter three years residing in Glasgow, UK, I feel compelled to express my sincere appreciation for the exceptional level of professionalism and courtesy consistently demonstrated by the West End Letting team, particularly the property …
Nevil · 17 October 2025
Agent replied · 8 October 2025
We really appreciate you taking the time to leave such detailed feedback. Dani and Cerys will be so pleased to know their efforts have made your renting experience a positive one. We’re especially glad our repair reporting system has given … More
★★★★★ 5/5
GoogleGreat service from the girls, professional and efficient. Dani really listened to what was needed and went above and beyond to make the rentals seamless and stress-free. Highly recommend!
Teri · 9 December 2025
Agent replied · 23 December 2025
Thank you so much for the wonderful review! 💛
Dani and the team will be absolutely chuffed to read this. We always aim to make the whole process as smooth and stress-free as possible, so it means a lot to … More
★★★★★ 5/5
GoogleSelling my flat in June 2025 was a significant milestone, and I feel incredibly fortunate to have had Lauren from West End Letting & Sales guiding me through every step of the process. …
Justin · 17 October 2025
Agent replied · 8 October 2025
Thank you so much for your kind words! We’re thrilled to hear that you felt supported throughout the sale of your flat. Lauren will be delighted to hear your feedback, she really cares about making the process as smooth and positive as … More
★★★★★ 5/5
GooglePleased with the quality an efficiency of the service offered from Dani and others since moving from another agency.
Alasdair · 15 October 2025
Agent replied · 22 October 2025
Thank you for your 5-star review! We’re so glad you’ve had a great experience with Dani and the team since joining us.
★★★★★ 5/5
GoogleWe sold our house in Robroyston whilst we got married and relocated to England for work. What a time it was but genuinely can’t thank the team at West End Letting & Sales enough for taking the pressure off of us with the sale of the house. …
Sarah · 10 October 2024
Agent replied · 10 October 2026
Thank you so much for your lovely review! Selling your home while getting married and relocating is no small task, so we’re really glad we could help take some of the pressure off during such a busy time. It was a pleasure guiding you … More
★★★★★ 1/5
GoogleThese guys are the WORST!!! They are sleazy and crooked to the bone. They over charge for everything and straight up lie to tenants to STEAL money back from their deposits. Our time here was a straight up CAR CRASH 😉. Do not be afraid to …
Reece · 10 October 2024
Agent replied · 23 October 2024
Thank you for sharing your feedback with us Reece. We regret to hear that you were unhappy about how the check-out process was handled at the end of your tenancy. With regards to your comments about how we acted, we can assure you that we … More
★★★★★ 5/5
GoogleWe recently had an major issue with our heater falling off the wall and once we called Cerys she sent someone out to have a look within a few hours and the issue was completely sorted in only a few days. A very swift and competent company.
Eilidh · 10 October 2024
Agent replied · 23 October 2024
Hi Eilidh, thank you for your kind review! Glad Cerys was able to assist you.
★★★★★ 1/5
GoogleUnfortunately we had a very poor experience with west end letting. As a group of students receiving a large cleaning fine when we left the flat as we received it. Ridiculous when the rent was over priced as it was. As well as this, we …
Ciara · 10 October 2024
Agent replied · 23 October 2024
Thank you for your feedback. We are sorry to hear about your experience and take your concerns very seriously. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
