Trusted Agent profile · Glasgow City

MQ Estate Agents & Lettings Glasgow City reviews

4.8

★★★★★ Excellent

302 reviews across 2 platforms

148 West Regent Street, Glasgow, G2 2RQ, Glasgow City, G2 2RQ

MQ Estate Agents & Lettings's office in Glasgow City, at 148 West Regent Street, is rated 4.8 out of 5 across 302 reviews on two platforms, including 286 Google reviews rated 4.9.

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4.9 / 5

286

Reviews on Google

This office

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16

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.

5/5

Google

MQ Estate Agents, I cannot recommend them highly enough. Holly was a delight from start to finish. As a first time seller, I was completely clueless as to what the process entailed. Holly was professional, approachable and provided me with all of the guidance and information I required. The process of buying and selling property is an anxiety provoking one but Holly put me at ease with her continued support and reassurance. Her communication was second to none and she went above and beyond to keep me updated on all aspects of the sale. My house was sold within a week of being on the market and that was a result of the proactive and able services of MQ. I will certainly be using their services in the future should I ever need to do so.

Sandie · 27 October 2021

5/5

Google

We have used a variety of estate agents in the past, but I can honestly say that none have come close to the 5 star service provided by MQ Estate Agents, and in particular Holly, who dealt with the sale of my flat. Holly provided a superb service with fantastic communication throughout each step in the selling process. Selling a property can be a very stressful event - Holly and her team just removed all the stress from me as the vendor, and managed to achieve an excellent outcome. Highly, highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Karen · 27 October 2021

5/5

Google

Today I completed the sale of my flat with MQ Estate agents and I could not be more happier with the phenomenal service I received from start to finish. Working with them has been amazing, no matter what time of the day I hassled Megan who was my sales negotiator, I would always get an instant reply - amazing! Also thank you to Holly who helped answer any queries I had when Megan was unavailable. All round 5* service and will certainly look to use them in future - highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Mark · 27 October 2021

5/5

Google

We dealt with Holly on a purchase of a property and she was so responsive and very helpful. Holly was there for us every step of the way and kept us completely up to date at all stages. I will definetly consider business with MQ agents again and would highly recommend them. We put in offers for a few flats before a successful offer and MQ estate agents was without doubt the best to work with. Thanks for all your help!PositiveProfessionalism

Jen · 27 October 2021

5/5

Google

Excellent service and customer relationship, and we got the result we wanted. When we decided to sell, MQ came out very quickly and walked us through the process so we knew what to expect, and what value we could expect on the property. At all points during viewings etc. they were excellent, always available, and quick to provide feedback and source potential buyers for the property. I felt like they were on top of everything at all stages, and their communication with us was fantastic. We received the offer that we'd hoped we'd get, and are now looking forward to our move. Many thanks to Holly and the rest of the team!PositiveResponsiveness, Quality

Gerry · 27 October 2021

5/5

Google

I asked MQ to sell my property in Glasgow in late September and they have been excellent in terms of service, support and guidance throughout the entire process. Holly was on point and has delivered. She has been available whenever I wanted to talk to her and continuously provided me with updates and progress of viewings including feedback. Holly also assisted me with ensuring the property was up to standard prior to it being photographed and the home report evaluation. A fantastic service and I would highly recommend MQ to anyone. I would also like to add that prior to selling the property MQ were responsible for letting it out. Richard Stapley and Jenny Chuwen over the years have also been excellent in supporting me with regular financial statements, maintaining the property to ensure it met legal standards and advising me when additional work may have been required. I would also recommend the estate and lettings service to those looking for a property management service.PositiveResponsiveness, Quality, Professionalism, Value

Graeme · 27 October 2021

5/5

Google

MQ were absolutely outstanding and we could not have had a better experience. My partner and I, despite both buying property, had never sold before, and we were concerned about the process. MQ made the entire journey seamless, from the first phone call enquiring about packages available to the final phone call informing my partner and I that our property had sold and for more than we could have hoped for and all within the week. Barry was excellent at providing us with an evaluation and taking viewings on her behalf, he certainly knows the marker well; Mary did an outstanding job at making our property look beautiful- such a great eye for detail- and Holly kept us informed of every decision made and guided us through the steps. We genuinely felt like Holly’s only clients she offered such an individual and personal experience, despite the fact that we know she was kept busy with a number of other clients! We cannot thank the team enough for guiding some very naïve sellers through the tide of selling, which I am sure is a difficult task, but MQ made it seamless and plain sailing for us- and at a good price! We can’t recommend you enough to our friends, family and, really, anyone of mentions moving home! Lauren and NormanPositiveResponsiveness, Quality, Professionalism, Value

Lauren · 27 October 2021

5/5

Google

fantastic experience and a big thank you to Barry and his team. Our initial meeting with Barry who valued my mother house was caring and friendly who has a great knowledge of the market. We were then handed over to Holly who looked after us from their with her personal touch and going that extra mile, from our first conversation to her selling my mothers house nothing was a problem Holly was always their no matter what time of day to keep you updated and answer any questions you had with her enthusiastic and caring approach all the usual anxieties that comes with selling a house she alleviated effortlessly. the whole MQ team made it a stress free and enjoyable experience and would recommend to others.PositiveResponsiveness, Quality, Professionalism, Value

Christine · 27 October 2021

5/5

Google

We were absolutely delighted to sell our house within 48 hours of going live. MQ certainly live up to their name.! Barry gave us a valuation which was spot on, Mary did such professional pictures and brochure and Holly is just great always at the end of a phone and kept us informed at all times.Their service is superb friendly and such a difference to other estate agents We will certainly be recommending MQ to other people. Many thanks to you all . Douglas and AnnePositiveResponsiveness, Quality, Professionalism, Value

Anne · 27 October 2021

5/5

Google

Many thanks to MQ Estate Agents for their quality of service and communication. Our initial meeting with Barry was courteous and informative and all things discussed were accurate as it came to pass. He certainly knows the markets. Barry handed over to the effervescent Holly to look after and advise us throughout the processes of both selling and purchasing. Holly takes on board all questions and the usual anxieties that accompany house selling/buying. She is an excellent communicator and quick with responses and any problem solving issues being available almost 24 hours it seemed at times. We sold quickly, profitably and purchased with confidence. We would highly recommend MQ if you are in the house market in the future. David and Karen Brown.PositiveResponsiveness, Professionalism, Value

Karen · 27 October 2021

5/5

Google

I had a buyer already approach me, it was a holiday weekend but M&Q were still receiving calls and Barry arranged to come that weekend! I informed Barry on his arrival to value my property, despite not getting any business from my house sale, M&Q still did the free valuation and gave me invaluable advice , they arranged a Home report for me, and Holly guided me through that. Barry ensured the Surveyor had all the market details of my area so that I got a realistic valuation on my home report. Thank you Holly and Barry for all you have done I will definitely use M&Q when the time comes to buy againPositiveResponsiveness, Quality, Professionalism, Value

Sinead · 27 October 2021

5/5

Google

If it was possible to leave a rating higher than 5 stars, I would! Cannot fault my experience with MQ at all. Holly and the team have been absolutely fantastic, cannot recommend them enough! The photos Mary took of the property were fantastic, Richard was really helpful with liaising with my lodgers and arranging for a handiman to do a few touch ups prior to putting the flat on the market. My flat was on the market so quickly, and within less than five days, I had sold! Holly was so great to deal with, and responded really quickly whenever I contacted her, and promptly kept me informed of any progress. She was an absolute pleasure to work with. The team totally have your best interests at heart, and I would always use them in the future. Thanks MQ for making what I thought would be a stressful process, so straightforward!

Rebecca · 27 October 2021

5/5

Google

Having worked with MQ Estate Agents for the past 7 years letting my flat and had nothing but great service from Richard and the team when it came time to sell I entrusted Holly on the Sales side and the experience was fantastic. From start to finish Holly was enthusiastic, professional, went above and beyond and today after a couple of weeks secured an offer on our flat. The whole service including scheduling valuation, advertising and accompanied viewings coupled with continuous honest updates on the prospective buyers has made what I thought would be an onerous process very simple and pleasurable. I certainly recommend the whole team at MQ Estate Agents and will personally use them in the future. It is so refreshing to find a personable company like this who treat their customers so well with an exceptional level of detail.PositiveResponsiveness, Professionalism

James · 27 October 2021

5/5

Google

I came across MQ Estates through sales in my area and contacted them for an initial valuation. Barry valued my property, he was very professional, gave honest advice and helped an apprehensive seller understand the process. He also made me feel that MQ would really treat me on a individual level and not just as "another seller" which was the vibe from some of the larger estate agents. I then was in touch with Holly who built instant rapport and kept me fully informed throughout the whole process, being very enthusiastic about the current market and chances for sale. She provided regular updates, even via text which was perfect to just be kept in the loop. She also had great local knowledge of sales and therefore expectations for my flat. Mary photographed my flat and the photos were fab, they really showed it in the best light. The floor plan was nicely detailed and both really highlighted the tenement features. She chatted through the home report with me and even suggested we get it reviewed following the work we had done to prep it for sale which was great advice as we got an uplift in the valuation. Again, Mary was very quick to reply to queries we had. Holly was then so quick at getting us viewers and arranging the appointments and Barry did the viewings, taking all the pressure of me. We had a fab number of viewing, and were kept up to date on all feedback. From going on the market to closing date was less than 2 weeks and we had multiple offers at the closing date, all above the home valuation. I thoroughly recommend MQ to others. They were really on the ball, and made the whole process quick, hassle free and as pleasant as selling your home could be! Many thanks Holly, Barry & Mary.PositiveResponsiveness, Quality, Professionalism, Value

Sarahema · 27 October 2021

5/5

Google

From the first point of contact with MQ - which was through Holly by email - I have experienced nothing but professional, enthusiastic and positive communication with them. Barry gave a valuation of the property and spent time explaining how they would showcase the property and the price they felt we could achieve. Wonderful photos were taken by Mary and the brochure looked amazing. Holly kept us informed throughout the viewings process, letting us know of any feedback. I really felt confident in her ability to get the best price for the house. And I have never experienced such enthusiasm from an sales representative before - she was absolutely amazing. I would definitely use MQ again. Highly recommend them. And if you want passion from those selling your home and complete confidence in them putting their all into the full process, then these are your people.PositiveResponsiveness, Quality, Professionalism, Value

Melanie · 27 October 2021

5/5

Google

I've just sold my property with Holly at MQ Estate Agency and extremely happy with the outcome! Holly was enthusiastic, professional and reassuring throughout the whole sales process. I really feel like Holly went above and beyond to ensure that I was kept in the loop. My property was only on the market for a couple of days, and she was able to schedule, track and get feedback for 40 viewings! Holly is an excellent communicator and has the ability to create an instant rapport. I'll definitely be using MQ Estate Agency in the future - thanks again!PositiveResponsiveness, Quality, Professionalism, Value

Scott · 27 October 2021

5/5

Google

We sold our property recently with Holly at MQ Estate Agency. Holly was enthusiastic and professional throughout the sale and her up-beat personality made selling painless and, dare I say, fun! Holly was honest and upfront to us as well as the buyers which we couldn't value enough. Barry took our viewings and was again professional, enthusiastic and made us feel at ease. We took a couple of last minute late night viewings ourselves and it really cemented how thankful we were to have Barry do them for us, they were exhausting and stressful! Overall, I couldn't recommend MQ enough, especially Holly who has such an amazing professional and fun personality.PositiveResponsiveness, Quality, Professionalism, Value

Marc · 27 October 2021

5/5

Google

MQ provided fantastic service throughout the process which resulted in a very quick sale. 😁 Holly was always available when I called with a question and I really appreciated her friendly and professional approach. Also, thanks to everyone else involved with photography and showing of flat-such a lovely team! Would definitely recommend. …

Amy · 29 February 2024

5/5

Google

Sold my flat in a week and supported me as a first-time seller. Glad I chose them! Mary's marketing was great, Holly was always there when I had any questions and Barry was a pro. Great team.

Katie · 18 November 2024

5/5

Google

Lynn has been absolutely amazing through every step. From the minute we decided to sell with MQ to our property being sold she’s kept us up to date every step of the way and just been the loveliest and easiest person to deal with and made the process stress free for us! Couldn’t recommend MQ more!

Natasha · 1 December 2023

5/5

Google

I've been working with Lynn at MQ to buy my new flat and I couldn't recommend her highly enough. No question was too small or silly! She got back to every email and phone call promptly and with warmth, friendliness and utmost professionalism. I couldn't have asked for a more positive estate agent experience. Thank you Tracey!

Diana · 27 October 2023

5/5

Google

We couldn’t have asked for a better experience with Holly at MQ Estate Agents. From start to finish, she was absolutely fantastic in helping us sell our flat. Holly gave clear, expert advice in simple, layman’s terms, which made the whole …

Chris · 17 February 2026

5/5

Google

AWSOME PEOPLE!! My experience with MQ can only be describe as an absolutely amazing, the quality of their service, friendliness, and their professionalism in every aspect of their dealing was phenomenon. I will not hesitate to recommend them to anyone who is looking to buy or sell their properties. I want to say a big thank you to Vivien & Holly you are an amazing people, you have make my trip to Glasgow a memorable one, and I hope to do more business with you in the future , see you soon.. GO MQ!!!

Alex · 9 January 2021

5/5

Google

We were on the lookout for a new house and managed to find the one for us, this being sold by MQ Estate Agents, not only were the great to deal with and very professional, we also engaged them to sell our current property, which was only on the market for less than a week and was sold. We cannot thank Holly, Barry & Mary enough for their superb service, would highly recommend MQ. Mr. & Mrs. Crawford selling a 3 bedroom Mid-Terrace in East Kilbride.PositiveResponsiveness, Quality, Professionalism, Value

Campbell · 9 November 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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