Trusted Agent profile · Gerrards Cross · Buckinghamshire

Verified

The Frost Partnership Gerrards Cross reviews

★★★★★ Excellent

951 reviews across 4 platforms

32 Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 7DE

Part of The Frost Partnership, see every office.

The Frost Partnership's office in Gerrards Cross, Buckinghamshire, at 32 Packhorse Road, is rated 4.5 out of 5 across 951 reviews on four platforms, including 645 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.

Google logo

4.7 / 5

645

Reviews on Google

This office

Facebook logo

4.6 / 5

229

Reviews on Facebook

Business-wide

The Trusted Agent logo

5.0 / 5

13

Reviews on The Trusted Agent

This office

Trustpilot logo

64

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Frost Partnership Gerrards Cross

Our Gerrards Cross office covers: Gerrards Cross, Fulmer, Iver, Iver Heath, Stoke Poges, Denham, Hedgerley, Farnham Common, Farnham Royal, Wexham.

Awards

The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gerrards Cross office, from every platform, shown as written. First names only.

5/5

Google

This company offers a superior level of customer service. Atish invested considerable time and effort in learning about and framing our business in industry-unique ways.

MMG · 12 May 2020

4/5

Google

Rating only, no written review.

Astonmdes · 11 April 2026

1/5

Google

Rating only, no written review.

Sophia · 11 April 2026

Agent replied · 11 June 2026

Good morning At Dawsons we welcome all genuine reviews, and ask you once again to refrain from providing such poor ratings across our branches, as previously explained we have no record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic, and now as bullying and harassment having received several of these over recent weeks. If you wish to discuss anything further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details. Kind regards, Naomi (Marketing)

1/5

Google

Rating only, no written review.

Zari’s · 11 March 2026

Agent replied · 11 June 2026

Good afternoon Thank you for your feedback. While we welcome all genuine reviews, we are unable to find any record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic. If you have had genuine dealings with our team here at Dawsons and would like us to look into your comments further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details so we can investigate. Kind regards, Naomi (Marketing)

5/5

Google

excellent service

Joseph · 11 March 2026

Agent replied · 11 June 2026

Thank you very much for the 5-star review and for your kind comments about our service we appreciate it. We are pleased to have assisted you in securing your new property and are happy to hear everything has gone smoothly so far. As your move-in day approaches, please be assured we will be on hand to make the process as straightforward as possible. If there’s anything at all you’d like to clarify before you collect the keys, just let us know, we are always happy to help. Kind regards, Gethin Swansea Lettings Team

5/5

Google

Rating only, no written review.

Ray · 11 March 2026

Agent replied · 11 June 2026

Thank you so much for your 5-star rating, we really appreciate you taking the time to share your feedback. We are so pleased we can help with your upcoming move and are delighted your experience with us so far has been a positive one. The team and I look forward to handing over the keys and supporting you as you settle into your new apartment in the coming weeks. If there’s anything you need before move-in day, please don’t hesitate to get in touch. Best wishes, Jade and the Swansea Lettings Team

5/5

Google

Excellent client care & fabulous service. I can’t recommend this company enough. Staff are friendly & efficient with excellent local knowledge. A superb firm. Jared McNally

Jared · 29 June 2018

5/5

Facebook

Heather and Sam (CSG branch) were an effective sales team; thorough, diligent and persistent throughout. We’ll definitely use them next time.

Suzanne · 18 April 2020

5/5

Google

Excellent customer service, you won't regret talking to these guys.

Joe · 12 May 2022

5/5

Google

What a great team at the Withington office. Extremely helpful and professional regarding the house sale process from start to finish.

Stephen · 29 June 2019

5/5

Google

I have worked with JP Brimelow for years. They have local knowledge which is invaluable. I would have no hesitation recommending them.

Chris · 29 June 2018

5/5

Google

Rating only, no written review.

Danielle · 11 January 2026

Agent replied · 11 June 2026

Thank you so much for your 5-star rating. We really appreciate you taking the time to share your feedback. Kelly has enjoyed helping you secure your new home here in Swansea, and we wish you every happiness as you settle in and start this new chapter. If there’s anything you need along the way, we are always here to help. Kind regards, Jade and the Swansea Lettings Team

5/5

Google

Rating only, no written review.

Jazmin · 11 January 2026

Agent replied · 11 June 2026

Thank you so much for your 5-star rating. We really appreciate you taking the time to share your feedback. It’s been a pleasure helping you secure your new home, and we wish you every happiness as you settle in. If there’s anything you need along the way, our team is always here to help. Kind regards, Jade and the Swansea Lettings Team

5/5

Facebook

Amazing lovely people.. not like the other pushy agents. Thank you for helping us find out very first house ♡

Vanessa · 1 April 2017

1/5

Trustpilot

I do not recommend anyone

I do not recommend anyone. Rude, unhelpful, unprofessional people.

Remi · 20 July 2021

5/5

Google

Rating only, no written review.

Owain · 11 November 2025

Agent replied · 11 June 2026

Thank you so much for your 5-star rating, we are extremely grateful for you taking the time to share your support. It’s been a pleasure helping you secure your new home, and we look forward to welcoming you as a tenant with Dawsons. Thanks again Jade

1/5

Facebook

Require lots of chasing, give incorrect/misleading information

Lorna · 15 November 2021

5/5

Google

Superb Estate and Letting Agents. Providing amazing customer service for their clients.

Kira · 20 May 2020

5/5

The Trusted Agent

Frost Lettings department are always friendly, efficient and easy to deal with.

Special mentions to Caroline, Laura and Sonya for always being super conscientious and good communicators.

Emma · 22 October 2018

5/5

Google

We received a great service from Mark when we bought our property. Would highly recommend them.

Deepa · 22 June 2016

5/5

Facebook

Amazing staff! Jacqui, Greg,Andrew are wonderful and very helpful with all they do! Very professional!

Francys · 1 June 2015

5/5

Google

Rating only, no written review.

Jon · 11 August 2025

Agent replied · 11 June 2026

Thank you so much for your 5-star rating and for choosing to rent through Dawsons. We're so pleased to hear you're happy with the service you've received so far. Settling into a new home is such an exciting time, and we're always here if … More

5/5

Google

Rating only, no written review.

Mmesomachi · 11 July 2025

Agent replied · 11 June 2026

Thank you so much for the 5-star rating. We are delighted you had a positive experience with us here in the Swansea lettings team. If you ever need anything in the future, we're always here to help with all things property. … More

5/5

Google

Rating only, no written review.

Gillian · 2 July 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Frost Partnership Gerrards Cross

What do sellers say about The Frost Partnership Gerrards Cross?

5 reviews from sellers, rated 5.0 out of 5 on average. For example, Peter wrote: "it took nearly to years to sell our property and in a difficult market many people were involved but particularly Matthew and Lizzie. They stuck with us, gave ..."

Has The Frost Partnership won any awards?

Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.

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