Hilton King and Locke Gerrards Cross reviews

★★★★★ 5/5

Google

Productive, prompt and helpful. Kept the chain moving.

Jake · 13 April 2024

★★★★★ 1/5

Google

Absolutely terrible customer service. They never return calls and seem to have no care at all regarding customer needs. Extremely rude on the phone, and the person you require is always unavailable. Estate agents in general seem to have a bad reputation and im sorry to say Hawkesford Leamington Spa lives up to that very reputation. Those on here who say differently are the lucky ones. When i moved into the property i complained it was dirty and there was an infestation of ants, the response was: "well you will have to give it a clean then and Don't tell me about ants, every ones got them, you will just have to get used to it" Update: a conversation regarding a deposit ended up with them laughing at me down the phone, i had to request to speak to a manager who apparently was unavailible

David · 18 July 2014

★★★★★ 1/5

Google

The are unprofessional; We booked a flat viewing a week ago, on the day of viewing which was suppose to be at 1pm. We have been told that They do not have the keys to enter the property, when we called again this time we have been told that current tenants do not want any flat viewing when they are out of property. They changed the viewing time from 1pm to 5:30pm and guess what they did not even bother to appear to show the property. The current tenant let us in and showed the flat. I would like to add that they knew we were coming from Reading which 1 hour 45min journey by car. Basically even they had a week, they could not arrange a proper viewing. They are waste of time; They made us wait 4.30 hour and did not came to show the property. On top of that when we decided to rent the property the property's availability date got changed by a month which made it impossible to rent. That showed us they are not reliable at all, in every step of the viewing process we got miss informed. We wasted a day with them and wont go around them again, I would advise any one If your time is important and you value being trustworthy DO NOT DEAL WITH THEM.

Gunes · 18 July 2013

★★★★★ 5/5

Google

We have been renting through Hawkesford for over a year now and are very happy with the service they provide. The fees they charge for referencing etc. are very reasonable and the contractors they use to look after the property are very good. Whenever we have a problem, they are quick to get it resolved and we're almost always happy with the result. I'd recommend them to any one that was looking to rent in this area.

Kerry · 18 July 2018

★★★★★ 5/5

Google

I can't fault the service I have received from the team at Hilton King & Locke Chalfont. Thank you very much!

Katie · 24 March 2023

★★★★★ 5/5

Google

Rory and Gemma were so helpful and kept me informed throughout the process of selling my Mum’s property

Sophie · 18 July 2021

★★★★★ 1/5

Google

Had a viewing scheduled for 5pm today, confirmed 3 times. As of 5.30 today I'm still standing in front of the property, no sign of the agent. I called twice since, being assured they're on their way. The office is now closed and I'm left with no contact.

Natalia · 18 July 2023

★★★★★ 1/5

Google

Why would an estate agent who has never used your services want you to sign up to paying them money to get an ad in their glossy brochure. Money?

Paul · 18 July 2024

★★★★★ 5/5

Google

Very professional letting agency. Application process was quick and easy; the two following years of property management have been an absolute pleasure. Highly recommended.

Borja · 18 July 2022

★★★★★ 5/5

Google

I want to thank the Hawkesford team (with a specific call out to Michelle who has been the best property manager I've had) for your support over the last year as I think you've been both fair and responsive to both the tenants and to me, consistency looking for reasonable and pragmatic solutions to challenges... and unfortunately there's been a few in 2016-2017! Keep up the good work Kx

Katrina · 18 July 2017

★★★★★ 5/5

Google

Very impressed through the complete service, extremely personable and professional. I don't know how I could have done it without them. I would certainly recommend to anyone and everyone!

Nix · 24 March 2020

★★★★★ 5/5

Google

Excellent service from Rory Noonan at Hawkesford. He helped to ensure that transaction stayed on track when time was limited, and always returned calls and emails at the earliest opportunity. I was very grateful for his help and professionalism, and I would definitely use his services, and that of Hawkesford, again. Thank you.

Richard · 18 July 2021

★★★★★ 5/5

Google

We are very pleased with the professionalism of the Hawkesford team. They manage a numbere of Lettings on our behalf but also help to get the property prepared ready for rental. In particular, Pauline, Luke and Christine have always provided amazing support to us as Landlords BUT also most importantly to the tenants.

Sarah · 18 July 2021

★★★★★ 5/5

Google

A big thank you to all at Hilton King and Locke in Chalfont St Peter, who have provided an excellent and professional service.

Michelle · 24 March 2020

★★★★★ 5/5

Facebook

Excellent service from the Chalfont team throughout a long rollercoaster of a sale due to external events

Mark · 18 March 2021

★★★★★ 5/5

Google

Hawkesford did the survey on my new house. They pointed out areas that needed my attention and enabled me to make an informed decision. It was of great value to me and I wouldn’t have felt confident to buy without it. I found Hawkesford professional, helpful and competitively priced. I would recommend them.

Peter · 18 July 2016

★★★★★ 1/5

Google

after making papers, disturbing other people and ending a tenancy agreement in another city, fifteen minutes before having the keys of the new house we were told that it was not possible to have the house. Without words,they are incommentable!

Simone · 18 July 2021

★★★★★ 5/5

Google

Have been with Hawkesford for a year, their property manager is really good. Solved all of our problems asap and was very communicative. Our washing machine and dish washer both broke in the first week and we had new ones within a couple of days or so.

Rob · 18 July 2017

★★★★★ 5/5

Google

Helpful and responsive

John · 18 July 2024

★★★★★ 1/5

Google

Awful service, awful professionals. The team is lazy, they never replies to emails and barely to phone calls, they don't care about your stay. They just pay attention to you if you are late in your payment.

C · 18 July 2020

★★★★★ 5/5

Facebook

Very good service from Amy at the Iver branch, would highly recommend. Fast responses to emails and calls will definitely be using Hilton king and Locke in the future.

Sally · 20 January 2021

★★★★★ 5/5

Google

Good service and nice staff

Rose · 18 July 2023

★★★★★ 5/5

Google

The best Estate Agent we have had the pleasure of working with to sell our house. They made the process smooth, Rory Noonan we can’t thank you enough 🏠 …

Donna · 18 July 2018

★★★★★ 5/5

Google

Friendly and very helpful

Samantha · 18 July 2022