Hilton King and Locke Gerrards Cross reviews

★★★★★ 5/5

Google

We had a fantastic experience with the team at Hilton King & Locke throughout the purchase of our new home. Lucy, Kendal and Rebecca were brilliant. From the very beginning, they were professional, helpful and always available when we needed them. Communication was excellent, and they made what can be a stressful process feel much easier and more straightforward. A big thank you to the whole team for their hard work, guidance and support throughout. We really appreciate everything you did to help us get to the finish line and into our new home. Highly recommended, and thank you again for everything!

Razvan · 21 September 2026

★★★★★ 5/5

Google

Hilton King and Locke were absolutely fantastic and I would highly recommend them. A special mention to Grace, who kept me reassured throughout the whole process and was always so lovely to speak to on the phone. Thank you as well to James for making the beginning of the process so easy and stress free. Our house sale was not an easy one and we faced quite a few hurdles along the way but the team worked hard throughout, kept chasing other parties and supported us every step of the way. Thank you so much, you were amazing from start to finish!

Charlotte · 6 June 2026

★★★★★ 5/5

Google

I recently used HKL when selling my home and wanted to highlight how wonderful their Move Manager Rebecca Morley has been. Through no fault of our own it was quite a difficult sale, but Rebecca stepped in and made it as easy as she possibly could. I don’t think we would have reached the end of the sale this quickly without her proactive work ethic, determination and support she provided us. Rebecca went above and beyond at every step and she is an absolute credit to HKL. I will always remember the positive impact she had on this sale and this time in our lives. Thank you Rebecca!!

Chloe · 6 June 2026

★★★★★ 5/5

Google

A massive thank you to the whole team at HKL. Throughout the whole process James, Grace and Rebecca’s customer service was exceptional always going above and beyond- we wouldn’t hesitate in recommending. A special thank you to Grace who found our absolute dream home and Rebecca who kept us updated throughout and pushed to ensure that we met a tight deadline and got us over many tough hurdles! We can’t thank you all enough xx

Aimee · 6 July 2026

★★★★★ 5/5

Google

I cannot thank Rebecca enough for all her help and support throughout my move. From start to finish, she was incredibly professional, organised, approachable and reassuring. Moving home can be a very stressful experience & ours was no exception, but Rebecca made the whole process feel so much easier. She kept me informed, answered all my questions patiently and was always there when I needed guidance or reassurance. Nothing ever seemed too much trouble for her. What really stood out was how caring and understanding Rebecca was. She genuinely went above and beyond to make sure everything was handled as smoothly as possible, and I always felt that I was in safe hands. Rebecca is a credit to the company, and I would have no hesitation whatsoever in recommending her to anyone going through a move. Thank you, Rebecca, for making what could have been a very stressful experience so much more manageable.

Leenz · 2 October 2026

★★★★★ 5/5

Google

Hawkesford has been managing my property for close to 15 years and have taken a big load off my shoulders. They are always professional but have the extra "human touch". What makes Hawkesford special is the staff, they are very approachable and helpful and always respond in a timely and thoughtful manner. My contact at Hawkesford is Natasha Smith and she has provided me outstanding service over the years. Thanks so much Natasha for always being my great support with regards to my property.

Chee · 17 July 2026

★★★★★ 5/5

Google

Can't recommend Hawkesford highly enough! Rory and Kimberly in the sales team went above and beyond to help me sell my flat. They spent far more time than it was worth to them, finding a buyer then keeping on top of progress across everyone involved. Communication was completely transparent, clear and frequent. Any updates, I knew them immediately and could help unblock. I bought my flat with Rory about 13 years ago and had a great experience then, selling has been just as good, despite a challenging sale process. No hidden agendas with these guys, just honesty and great support. THANK YOU!!

Kay · 18 June 2026

★★★★★ 5/5

Google

We used Hilton King to help with my Mums move from her home of 48 years to a whole new chapter in her new home and I couldn't be more happy with the team. Grace was amazing always bubbly and helpful. ~Would recommend Hilton King most definitely. Thank you again

Joh · 27 May 2026

★★★★★ 5/5

Yell

Excellent Service from the Farnham Common Office Team

We cannot thank everyone at Hilton King & Locke enough for the incredible support, professionalism, and care shown throughout our sale process. Leigh, Kyle, Becky, and Rebecca were outstanding from start to finish. During a very difficult period in our lives, the whole team went above and beyond to make what could have been an incredibly stressful process feel far more manageable. Communication was always swift, honest, reassuring, and professional. Nothing was ever too much trouble, and every member of the team handled matters with efficiency, kindness, and genuine empathy. We are truly grateful for all the support and hard work that went into helping us through this chapter. We would highly recommend Hilton King & Locke to anyone looking for an estate agent that is not only highly knowledgeable and professional, but also compassionate and supportive when it matters most.

PhionahmuyA · 23 May 2026

★★★★★ 5/5

Google

Rebecca provided outstanding service throughout the process. She was friendly, approachable, and always happy to help whenever I had questions. Her communication was excellent, and she made sure I understood each step, which gave me peace of mind from beginning to end. Nothing ever seemed too much trouble, and I really appreciated her professionalism, efficiency, and positive attitude. It's clear that she genuinely cares about providing a great experience for her clients. Thank you, Rebecca, for all your help and support. I wouldn't hesitate to recommend you to anyone looking for excellent customer service.

Harpreet · 9 August 2026

★★★★★ 5/5

Google

We had a fantastic experience with Grace and Kirsty throughout the purchase of our first property. From start to finish, they were professional, approachable, and incredibly supportive during what could have been a very stressful process. They kept us updated at every stage, answered all our questions quickly, and always made us feel confident and informed. Their communication and attention to detail really stood out, and they went above and beyond to make everything run smoothly. As first-time buyers, we really appreciated their patience, honesty, and guidance. We’re so grateful for all their help and wouldn’t hesitate to recommend them to anyone looking to buy a home. Thank you both for making our first home-buying experience such a positive one!

Joanna · 6 June 2026

★★★★★ 5/5

Google

We used Hilton King and Locke to purchase our first home. Grace was amazing, organised, friendly and responsive. She made the process of buying a house seem easier and has been a great help throughout. We would definitely use Hilton King and Locke again.

Amy · 24 February 2026

★★★★★ 5/5

Google

Grace and James were very helpful and efficient. It was always a pleasure to be shown around a property by Grace. They quickly found just the right house for me.

Denise · 9 May 2026

★★★★★ 5/5

Google

Great service, thanks to James for finding our beautiful new home and to the friendly HKL team for making our move easy and a pleasure to deal with.

Henry · 7 May 2026

★★★★★ 5/5

Google

I recently used Hilton King and Locke for a house purchase. The service was excellent throughout, and in particular, Grace Hare was outstanding to work with!

Don · 18 May 2026

★★★★★ 5/5

Google

Hilton King & Locke were exactly what we needed from an estate agent. We found a property through them and then also ended up selling our own via them. Having the same estate agent as buyer and seller was beneficial and in particular James kept us and the buyer/sellers up to date throughout. Consistently chasing the relevant individuals as deadlines got close and passing on important information. All the staff at the Chalfont branch were very helpful and always answered ours calls. I wouldn’t hesitate to recommend them and if we ever sell in the future I would be sure to go via them. Thank you James and team 😊

Catherine · 8 September 2024

★★★★★ 5/5

Google

Grace from HKL has been the only agent I've worked with who has been absolutely amazing. She's great to to talk to, she's patient, got the answers I've needed, and I couldn't recommend her enough. HKL as a company has been good too. I was messed around by another estate agent and it put me off buying, but Grace has definitely turned that experience around for me and my family.

Vijay · 16 May 2026

★★★★★ 5/5

Google

We found the staff at Hilton King & Locke to be very professional and knowledgable. Our purchase wasn’t a “standard” one - we’re buying a Park Home The agent who was handling the sale to us and the vendors was Emma Cathcart. She was kind and thoughtful. Emma kept us informed and dealt with our solicitors (not an easy task). Both the vendors and ourselves testify that without her drive we would still not have completed as yet.

Annette · 8 September 2024

★★★★★ 5/5

Google

James and Grace were amazing to work with. Super responsive, didn’t give up on what was a complicated process and were always friendly and professional to work with. Couldn’t recommend them more highly.

Stephanie · 9 January 2026

★★★★★ 5/5

Google

I wouldn't hesitate in recommending Hilton King & Locke. James was extremely professional and helpful, navigating any issues that arose during the sale. Everything went through smoothly and I couldn't be happier with the service provided. definitely a 5 Star review

Nigel · 13 October 2025

★★★★★ 4/5

Google

Although the chain was long, Kristy did a fantastic job in managing the chain throughout the process. I’d definitely recommend Kristy in getting the job done and keeping the chain together. There were times when we felt the chain would fall apart but Kristy ensured that didn’t happen and was always communicating with us. Although the process wasn’t the easiest it was overall a great service from Kristy and Hilton King and Locke.

Rohan · 8 September 2024

★★★★★ 5/5

Google

Kim was fantastic throughout the entire process of buying my flat. She was professional, approachable, and always kept me informed at every stage. Her expertise and attention to detail made what could have been a stressful experience incredibly smooth. I couldn’t recommend Kim and her team more highly!

Sandu · 18 July 2025

★★★★★ 5/5

Google

Great company. Really. Let me tell you a story. Three years ago, I was looking to move to the Warwick area for work. A colleague suggested checking out estate agents on Euston Place. After some initial disappointment, my wife and I walked into the Hawkesford office and were greeted warmly. They informed us about a house that matched our criteria but wasn't yet listed. We viewed it, fell in love with it, and lived there for three years without any significant issues. Hawkesford was very accommodating and responsive when we requested permission to install CCTV and a new hob, even though the old one still worked but was inefficient. There were a few minor issues. The previous tenant had left rubbish in the garage that was never collected despite assurances, so we eventually took it to the recycling center ourselves. The garden was unkempt, and windows that were warped outwards weren't replaced until five months into our tenancy, leaving our home cold during the winter. Additionally, despite acknowledging the rotten decking, it was never repaired, posing a safety hazard. Despite these issues, we were overall satisfied with Hawkesford as our landlord. We took the initiative to leave the property in excellent condition, painted, cleaned, and with mowed lawns. Hawkesford appreciated this effort, and we received our deposit back without any fuss. If you treat your landlord with respect and kindness, they will reciprocate. In summary, I recommend Hawkesford as a landlord. They're good people.

Edgar · 18 July 2025

★★★★★ 5/5

Google

Sam was so lovely when viewing a property. The minute we met he was friendly, kind and bubbly made me feel so welcome and at ease as this was the first time I had viewed a property! Answered all the questions I had, highly recommend!

Katie · 18 July 2025