Every review we hold for the Gerrards Cross office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRebecca looked after us professionally throughout the entire process, and with her caring and cheerful nature she made the experience of buying a house much easier.
She was always on the case, regularly chasing matters up and keeping us updated accordingly, which we really appreciated. Thank you for all your help and support! Kasia and Steve
Kasia · 6 June 2026
Agent replied · 26 June 2026
Thank you for your lovely review, Kasia and Steve. We are so pleased Rebecca was able to support you throughout the process and help make your house purchase a positive experience. Keeping our clients updated and making the journey as smooth as possible is exactly what we aim for, so your feedback means a great deal. Thank you again for choosing HKL, and we wish you all the very best in your new home.
★★★★★ 5/5
GoogleFantastic team, the most supportive team i think i have every come across, friendly, professional, empathetic and very personable from start to finish.thankyou for everything you guys have done for us you have gone above and beyond with Love from Tracy and Dan ;)
Tracy · 10 August 2026
Agent replied · 22 September 2026
Thank you so much Tracy and Dan for such a lovely review, it genuinely means a lot to the whole team.
We are absolutely delighted to hear that you felt supported from start to finish. Moving home can be an emotional and stressful time, so knowing that our team were able to make the journey a little easier, while being friendly, professional and there when you needed us, is exactly what we aim for.
Your kind words about the team going above and beyond are hugely appreciated, and I will make sure everyone sees your lovely comments.
It was an absolute pleasure helping you both, and we wish you every happiness in your new home.
With love from all the team at Hilton King & Locke ❤️
★★★★★ 5/5
GoogleGreat service from both our contacts at Malcolm Hawkesford - initially with Rory who we knew was going to be our man on our very first meeting! We liked his friendly, open and honest style, and this continued throughout the sales process. His communication was brilliant - don’t think we ever waited more than an hour for a reply on anything, even at the weekend or when he was on annual leave. And Kimberly’s service was phenomenal. If you need someone to get things done, or solve a problem, she rises to every challenge with humour and vigour. The reason we were able to complete within twelve weeks was down to her, as she is Action Woman!! We would definitely recommend both Rory and Kimberly to anyone buying or selling a property.
Claire · 11 July 2026
★★★★★ 5/5
GoogleA very professional and positive experience with Hawkesford who recently sold my property on my behalf. Rory Noonan was excellent from start to finish with no stone left unturned. I would highly recommend using this estate agent.
Paula · 18 July 2025
Agent replied · 18 July 2026
Paula - thank you so much for leaving a review and we wish you well in your new home.
★★★★★ 5/5
GoogleThe best estate agents we have ever used! Really understood our needs and requests. Very proactive on selling our house and knowledgable. Exceptionally accommodating and made the process far less stressful. Highy recommend the Chalfont branch - big shout out to Mark, Jan, James, Grace and Kirsty
Rachel · 20 March 2025
Agent replied · 13 April 2025
Thank you so much for your lovely review. It was a pleasure dealing with you guys and we wish you all lots of happiness in your new home!
★★★★★ 5/5
GoogleWe just bought our family home. Huge thanks to HKL (especially James) for always being so helpful and accommodating. It really was a smooth process. Thank you!
A · 13 October 2025
Agent replied · 24 March 2026
Fantastic! Thank you for your kind review. All the very best for the future!
★★★★★ 5/5
GoogleI recently used Hilton, King and Lock to sell my house and found them to be excellent. They were readily available to answer any questions or queries I had. Once the sale was agreed they were constantly tracking the progress of the transaction with solicitors and my buyer. I would thoroughly recommend them to anyone wanting to sell their home.
Joanne · 16 February 2026
Agent replied · 26 June 2026
Thank you for your wonderful review. We are delighted to hear that you had such a positive experience selling your home with HKL. Keeping our clients informed, being available to support throughout the process and proactively progressing sales once agreed are all things we pride ourselves on, so it is fantastic to hear this stood out to you. Thank you again for choosing HKL and for your recommendation, we wish you all the very best for the future.
★★★★★ 5/5
GoogleSam was brilliant throughout our purchase. It was a challenging process but he was proactive, professional and patient throughout and helped us get the sale over the line. Thank you Sam and team!
Vicky · 18 July 2025
Agent replied · 18 July 2026
Many thanks for your review - we hope you enjoy your new home!!
★★★★★ 5/5
GoogleThis is our 2nd time of using Hilton King and Locke and would definitely recommend them. The whole team have always been very professional, extremely friendly and their communication is fantastic, we thank the whole team for their excellent service.
Sallyann · 25 June 2026
Agent replied · 26 June 2026
Thank you for taking the time to review our service, we really appreciate it and wish you all the very best for the future. Thanks again, from all of us at HKL.
★★★★★ 5/5
GoogleWe used hawkseford to buy our first home. Sam was fantastic at helping us through the process and pushing forward to get things going when others weren’t.
Thank you so much!
Rhiannon · 18 July 2025
Agent replied · 18 July 2026
Rhiannon thank so so much for your kind words and taking time to leave a review. We hope you are really happy in your new home!
★★★★★ 5/5
GoogleWe recently used Hilton, King and Locke to purchase our new home and had a really positive experience. Communication was excellent, they were easy to get hold of whenever we had questions or needed an update, which really helped to reduce the stress of buying. Overall, we felt well looked after and would happily recommend them to others looking to buy or sell
Sean · 16 October 2025
Agent replied · 24 March 2026
Thank you so much for your kind words, we really appreciate it. All the best to you and your family!
★★★★★ 5/5
GoogleProfessional, efficient and good communication throughout the whole process of selling my investment property. Everyone at Hawkesford was really helpful. Would recommend to all.
Jagjit · 18 July 2025
Agent replied · 18 July 2026
Jagit - many thanks for your kind review.
★★★★★ 5/5
GoogleThe team at Hilton King and Locke are very professional extremely patient and knowledgeable. James and Emma were so nice to deal with and were always at the end of the telephone to answer any concerns I had and give me the best advice.
Thank you for all your help.
Jeannie · 13 April 2024
Agent replied · 26 July 2024
Hi Jeannie,
It is great to hear you had such a positive experience with us and we thank you for your five star review! James and Emma are brilliant and we have passed on your kind words onto them!
★★★★★ 5/5
GoogleI recently sold my property through Hilton King & Locke and had an excellent experience throughout the process. Communication was always quick and clear, viewings were handled professionally, and the team kept me updated at every stage. They made what can be a stressful process feel straightforward and well managed. I’d happily recommend them to anyone selling a property.
Matty · 17 May 2026
★★★★★ 5/5
GoogleI cannot thank Mary-Joy from HKL Chalfont St Peter enough. She has been outstanding during the sale of my house and purchase of my new house. Right from listing our property where she ensured we were happy with the photos and write up, to speaking to me (almost hourly) at the end to ensure the exchange happened. She has gone over and above for us and she truly is the most lovely, kind, professional person to deal with. If you're thinking of using HKL, do! And ask for Mary-Joy!
Rachel · 3 October 2018
Agent replied · 24 March 2026
Thank you for your 5 star review, we really appreciate it.
From all at HKL!
★★★★★ 5/5
GoogleHave just sold our second property through Hilton King & Locke - Outstanding service throughout the whole process, nothing was too much trouble, a big thank you to Kendal for looking after us and making our sale as smooth as possible
Andrew · 13 April 2024
Agent replied · 26 July 2024
Hi Andrew,
Such positive reviews like this mean an awful lot to us! We have passed on your kind words to Kendal and she is as appreciative as we are! Many thanks again!
★★★★★ 5/5
GoogleI can't praise the team at HKL in Chalfont St. Peter highly enough. Alasdair kept us up to date with all viewings and gave prompt feedback. Kirsty was brilliant when handling both our recent sale and purchase. All enquirers were responded to quickly and we felt like we were kept in the loop through the whole process. We are now happily in our new home. Thank you HKL!
Emma · 24 May 2021
Agent replied · 24 March 2026
Thank you for your 5 star review, we really appreciate it.
From all at HKL!
★★★★★ 5/5
GoogleHilton King and Locke handled both the sale of our property and the purchase of our new home. The entire team was great - professional, personable, efficient and knowledgeable. I would highly recommend HKL to anyone looking to sell their property and/or buy a property.
Patricia · 13 October 2025
Agent replied · 24 March 2026
Thank you Patricia, we hope you are happy in your new home! We love it when one of our sellers also buys through us!
★★★★★ 1/5
GoogleDo not use this company. I instructed them to sell my house they told potential viewers they didn't know anything about it and had never heard of it after they told me to pay for a floor plan. The lettings manager didn't do 1 inspection and screamed at me down the phone because I was trying to find out if my rent had been paid over. I made a formal complaint. James Hawkesford had complete disregard for my concerns. I am suing and will go to the ombudsman
Suzanne · 18 July 2024
Agent replied · 18 July 2026
Dear Google user
We think this is rather unfair in light of what we took over.
You have been exceptionally rude to many members of our staff and your tenants!
We have since been made aware that other local agencies have also dis instructed themselves and didn’t want to act for you.
We look forward to defending our position most vigorously when the legal papers are delivered.
★★★★★ 5/5
GoogleHuge thanks to Joanne Hawkesford and all the team at Hawkesford Estate Agents for a superlative letting service during the two years my husband and I were tenants in one of the larger properties you manage. It was an absolute pleasure to work with you all. All repair issues were dealt with speedily and efficiently, and we felt very taken care of.
Towards the end of our tenancy, we especially appreciated Joanne sharing her recommendations for an excellent mortgage advisor (Jack Bewick of Leam Financial Services) and conveyancing solicitor (Sarah Workman of Thomas Flavell & Sons), which made the move to buying a home of our own very much easier.
Karen · 18 July 2023
★★★★★ 5/5
GoogleThank you so much to James at HK&L - we saw the house of our dreams and James got us in there for a few viewings and helped us through the whole process. Couldn’t recommend them enough.
Robin · 24 March 2024
Agent replied · 24 March 2026
Thank you for your 5 star review, we really appreciate it.
From all at HKL!
★★★★★ 1/5
GoogleI had a very disappointing experience with [Letting Hawkesford Leamington spa]. I inquired about viewing a 2-bedroom apartment as soon as it was listed, but received no response. The following day, when I called to follow up, I was told that all viewing slots were full.
Despite explaining that I’m a strong candidate, no pets, no children, non-smoker, with permanent full-time employment, the staff member rudely refused to take my details in case of any cancellations. It was clear that this was simply because I’m not British or European.
As someone serious about moving with excellent situation, I expected better communication and respect. Instead, I encountered rude behavior and clear discrimination, which is unacceptable.
I strongly advise others to consider other agencies that treat all potential tenants with fairness and professionalism
Mahsa · 18 July 2025
★★★★★ 5/5
GoogleWe used HK&L in our recent purchase in Buckinghamshire after many years in London. From the offset Kirsty was incredibly friendly, helpful and knowledgeable about the area and supported us through our purchase, communicating clearly and promptly at every stage. We had a very positive buying experience with HK&L (particularly Kirsty) and wouldn't hesitate to recommend them to others looking to buy in this area.
Sam · 19 June 2020
Agent replied · 24 March 2026
Thank you for your 5 star review, we really appreciate it.
From all at HKL!
★★★★★ 5/5
GoogleJames was great with us, he found us a lovely buyer for our home in no time and he guided us with buying our new house. We are very pleased with HKL.
Gloria · 24 March 2024
Agent replied · 24 March 2026
Thank you for your 5 star review, we really appreciate it.
From all at HKL!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.