Leaders Gedling reviews

★★★★★ 5/5

Google

Lauren and sandra are a credit to leaders Nottingham sales team. They went well above and beyond for me during this sale. The property was empty and I unable to visit due to covid, Lauren took care of it, she arranged visits and kept me well informed. Sandra was like amazing organising viewings, keeping me updated with responses, and got the house sold in no time at asking price. Between them they answered all my questions, got onto the solicitors, rattled a cage or two to get things moving. I cannot recommend Lauren and sandra enough if you deal with these 2 you will sell you property and you will be in the best of hands.

Joseph · 24 April 2021

★★★★★ 5/5

Google

I spoke to Kully today, best agent I’ve spoken to so far! I’ve been searching for the ideal property for a while now and I feel like Kully is the man to find it! Top agent

Daniel · 25 November 2024

★★★★★ 5/5

Google

I had an agent called Ellie who was extremely confident in her work and was amazing, she help me and my partner move into our new home yesterday we’re we see our foreseeable future. Ellie Constantly had a different alternative for any slight inconvenience. We sadly lost a house due to the landlord not leaving and within the same sentence she had us another viewing and all the criteria’s we wanted. She dealt with any concerns we had which made our experience with leaders 100% easier, Ellie is most definitely great at her job and carry leader reputation very well! Thank you Ellie

Lavelle · 25 March 2021

★★★★★ 5/5

Google

We met Jamiel a couple of weeks ago, after trying unsuccessfully for the last 5 months to find a property to rent. Within this time Jamiel found us three property’s in the exact location we wanted and at the perfect price. He was helpful throughout our search and always kept us informed. We wouldn’t be about to move into our first rental without him! So many thanks Jamiel, we really appreciate all of your help in finding us a home!

Jake · 25 March 2021

★★★★★ 5/5

Google

First time dealing with Leaders estate agent, we called today and enquired about a house that we had seen, due to unfortunate circumstances me and my partner are in a little bit of a hurry trying to find a new property. We spoke to Jamiel who I couldn't praise enough, he clearly picked up on the fact me and my partner were stressed and even during our first conversation we already felt so supported! The conversations we had were actually enjoyable, not just a company ticking boxes, loads of transparancy, super clear and actually helpful. I feel that Jamiel went above and beyond for me and my partner and it excites me to hopefully be moving into a new property with leaders estate agents. Hopefully all we need now is to complete referencing! Thanks, Rebecca Dakin.

Rebecca · 16 March 2021

★★★★★ 4/5

Google

Individually, the people at Leaders are all very efficient, helpful and responsive. Jamiel has been particularly helpful. My only complaint is the automated systems and centralised numbers which makes getting hold of people difficult.

Trevor · 19 December 2024

★★★★★ 5/5

Google

We are first time landlords and decided to instruct Leaders to manager our property for us. We were unsure how this would work but recently we had an incident with our tenant and the team were wonderful. Callum professionally managed the issue while Sarah gave me a telephone hug and told me some funny stories to stop the tears. I went from feeling upset and vulnerable to feeling that somebody had my back and that was worth more than any amount of money. Thank you so much. Abbie Green is our Property Manager and she's always responsive, kind and professional. We think she's a shining star for Leaders and they should probably give her a pay rise! (My name is a pseudonym but I promise I'm a real person I just don't know how to change it!)

Talula · 15 February 2021

★★★★★ 5/5

Google

I recently left my rental property of 3 and half years with Leaders due to buying a new house. My dealings with my property manager Abbie and my Landlord were always easy and pleasant and Abbie had great customer service. They have a service for reporting maintenance through a portal which is really good and easy to use and Abbie always got issues sorted really quickly for me. Thanks so much Abbie for always being friendly and offering great advice. If I wasn’t buying a house, I would definitely rent through leaders again.

Phoebe · 9 February 2021

★★★★★ 5/5

Google

AMAZING CUSTOMER SERVICE!! After learning that I needed a licence for my flat and only having a week until the tenants were moving in, I was worried and stressed. From start to finish Sarah Campbell-Dawson was so helpful, making it easy and stress free. She went above and beyond, with some late nights to ensure we could complete everything on time. I would definitely use Leaders again and if you ever need specialist help definitely ask for Sarah!!

Harriet · 29 June 2021

★★★★★ 5/5

Google

I had an amazing experience with Leaders. Lauren was very lovely, and extremely helpful in helping support me and secure me a flat. She was always very quick to respond to any emails and questions I had. Thank you ☺️

Fynn · 13 October 2025

★★★★★ 5/5

Google

From start to finish i have had 1 smooth, quick and hassle free experience. Thankyou Lauren Surgey, you made everything such a pleasent and enjoyable experience , from selecting my new home to signing the paperwork, you have done everything for me and I couldn't be more appreciative of all your help. One very quick, Smooth. Hassle free experience. Thankyou. It was a pleasure using Leaders estate agents and I would highly recommend them.

Tracy · 13 February 2026

★★★★★ 5/5

Google

We had a fantastic experience with Leaders Letting Agency, and our agent Josh was professional, friendly, and confident. He made the entire process smooth and stress-free, always being available to answer all our questions and providing clear, honest advice. Highly recommend.

Jijo · 19 August 2024

★★★★★ 5/5

Google

I recently contacted them in regards to renting a property. I spoke to James who extremely helpful and polite. Even though they didn't what I was looking for but he deserves a 5 star rating.

Ashar · 18 November 2024

★★★★★ 5/5

Google

Fabulous, first time selling a property and felt a bit nervous about everything, however from the valuation through to the selling process and the viewing and keeping me up to date, I couldn’t have been looked after any better, Paul, Lauren and the team at Woodthorpe have been total stars! They have answered every query with kindness and professionalism with a touch of humour thrown in. If you’re thinking of putting your house on the market I think you’d struggle to find anyone better. Thank you 😊

Erica · 9 November 2020

★★★★★ 1/5

Google

Had to do 1 star as won't allow 0 worst experience with an estate agents ever. Lack of communication, customer service. No one knows what they are doing. Passed from person to person then they pretend to have no idea what your talking about then that person leaves so we start over. So many have left, that kind of speaks for itself. We stupidly rented a property in 2018 and still to this day its causing us nothing but grief. We got permission to terminate the contract early. Thankfully that's the only good thing that's happened. We have had an ongoing dispute with the landlord due to him claiming for things that we constantly reported while we were there.landlord and Estate agents lacked duty of care the whole time we were there with regards to communication and the non existant reaction to maintenance issues. We have had no apology or explanation as to why this has happened nor will we get one. There were a couple of things we were willing to pay for but now have been massively taken advantage of. We were left 2 weeks without the use of a bath or shower due to it causing a leak through to the ceiling that we reported non stop and we are the ones being charged for it! 2 contractors that were not qualified plumbers eventually came out but the issue was not fixed. After 2/3 weeks a professional plumber was finally sent out to sort the problem and stated that he had been to that house countless times with the same problem but the landlord had no intention of taking the advice on what needed to be done.This landlord also owns a fire safety company yet left us 2 weeks without the key to the patio doors that were a fire escape and also no batteries in the smoke alarms despite leaders signing legal documents saying there was. Again no one cared. We have a child to think about. Inspection and check out reports don't mean anything as we are still being charged for things that the reports state were fine. Also leaders lied on the check out report stating who carried it out and if we were present for it. The manager of the branch also ignored emails so he's as useful as a chocolate fire guard. Will never recommend leaders to anyone. Will never use them again even if they were the last ones on earth! All these other 4/5 star comments must be fake!NegativeResponsiveness, Quality, Professionalism, Value

Laura · 24 October 2020

★★★★★ 5/5

Google

Our experience with leaders have been as smooth as butter, was so easy to arrange a viewing and clarity of the process was very crystal. Lauren has been very helpful and so sweet with us. Thankyou for wonderful experience.

Rida · 13 October 2025

★★★★★ 5/5

Google

Leaders have been excellent in the marketing and sale of my property. Very quick initial contact and valuation visit. The marketing photos looked great and the turnaround to get the property online before the bank holiday was seriously impressive, I think it was on within one working day! Viewings done on the Saturday and a sale agreed by the following Tuesday. Could not have asked for more. Paul has been fantastic, extremely helpful and on hand to answer any queries. Fingers crossed all goes well. But would highly recommend.

Sarah-Elizabeth · 1 October 2020

★★★★★ 5/5

Google

I thought about using one of the online services because they were going to be much cheaper on paper than Leaders. I spoke to Leaders (Meghan Farnell) however and they told me what I would be getting for the extra spend. I thought it might be a bit of the sales patter etc but decided to go with them and am so glad I did. I was under a bit of time pressure to get my flat sold. I engaged them on 2 March 2020. They provided sound advice as to the price I needed to pitch the flat at to generate interest without compromising my position and giving the flat away at an undervalue. Then they put together a bang on advertisement and by 16 March an offer was accepted. Then lockdown put paid to progress but Leaders were really very good at what they do. I dealt with Lauren Bennett and Paul Unwin and have only good things to say about both. They know the local market really well and have contacts with the right people to get viewings of my kind of property going. That was a real plus and something I never would have got with the online services. They are more expensive than the online services but having been through it, i would always use these guys moving forward and pay more to get the job done properly then to try to save a few quid but have potentially endless nightmares through the process. No brainer - use Leaders.

Conor · 2 August 2020

★★★★★ 5/5

Google

Liam was absolutely incredible in helping us navigate securing a rental property. Amazing communication throughout and so accommodating with our every request and question. We were put at ease from the outset! Fantastic service, thanks Liam!

Erin · 16 October 2024

★★★★★ 5/5

Google

Leaders were exceptional in finding me and my partner a property to rent when relocating to Nottingham from the south coast. Both Tom and Jamiel were regularly in contact updating us on applications and any new properties that were available and provided great customer service. Once we chose a property and our application was accepted the process was extremely swift and efficient with a short turn around through the referencing processes. We were supported throughout the whole process by Alex who was extremely knowledgable and again a fantastic customer service. I fully recommend any potential tenants to let a property through Leaders Nottingham.

Daniel · 3 July 2020

★★★★★ 1/5

Google

AVOID the Nottingham Branch of Leader estate agents if you value your wellbeing, time, and money! The Initial experience with Leaders Nottingham was professional and friendly with Tom when he hosted the viewing of an apartment in Park West, Nottingham City Centre. Although the property did require cleaning and had a broken blind in one of the bedrooms, my flat mate and I were assured by Tom that the property would go through a deep clean and would be ready to move in to before moving in. The application process took around a week after the security deposit was put down. Once the application and checks were successful, we were told that we could not collect the keys until there is proof of contents insurance…. This was never mentioned in the terms and agreements of the initial application forms we filled out. After pointing this fact out they had dropped their claims. Once we paid rent for the first month as requested, we had gone to the office to collect the keys from Klaudia. My flat mate and I only received one key, Klaudia stated she did not have a second key cut as the key cutters were closed. I was baffled that there was only one key available in the first place, especially for a two-bed property we asked if the property was ready as promised, to which Klaudia had answered yes. This was certainly not the case as the apartment was in a worser state than the day of viewing! One of the toilets has been used with excrement still present. Bird excrement was present in the living room along with feathers and dust. One of the beds was clearly broken, one of the blind supports was completely broken off the wall. The allocated parking space was occupied by someone else (51 Plate Silver Vauxhall Corsa). The parking for this this building is managed by Walton and Allen who I could not get hold of as they were closed. I also could not get hold of leaders at this point as they were shut as well… we were only available to move in after I had finished an early shift. I had felt completely cheated and had called the next morning to request that the apartment be thoroughly cleaned as promised. Tom, who had apologised for the situation, had promptly organised a cleaner to come to the apartment for the afternoon that day. The cleaner had been looking for parking (she was the passenger in the car she travelled in). She had begun to speak to me rudely because she and her colleague couldn't use the residential parking and then flat out refused to do the job and walked off after I told her to calm down. I had contacted Leaders once again and got through to Connor, the most useless excuse of a manager I’ve ever had to converse with. He suggested I made the whole thing so we could break the contract, even though there was 2 weeks to prepare the property for tenancy. He even had the audacity to speak over me with a snide tone and even chuckled at me. Connor denied this childish behaviour when I called him out on it. He is clearly not customer orientated and just cares about commission, even at a time where COVID-19 is plaguing everyone’s lives.

Sahill · 3 June 2020

★★★★★ 5/5

Google

My agent Theo was amazing. He kept working hard to get me my dream apartment. I am so glad it’s all done and he got his whole team to help me get there in the end. What an amazing job he has done for my family. I am very grateful and will recommend him to my friends and family. Great job Theo. Very pleased with Leaders.

Princess · 29 October 2022

★★★★★ 5/5

Google

Working with Kulvinder Landa, has been an absolute pleasure. His communication skills are second to none, he not only listened attentively to my concerns but always made sure to respond promptly and thoroughly to any questions I had. Kulvinder consistently went above and beyond, exceeding my expectations at every step to ensure the entire letting process was seamless and stress free. His professionalism, dedication, and attention to detail truly set him apart. I couldn’t be happier with the service provided and wouldn’t hesitate to recommend him to anyone looking for a reliable and proactive letting agent. A well deserved 5 stars

Chris · 2 December 2024

★★★★★ 5/5

Google

Leaders are a fantastic and professional company. Having dealt with Abbie on many occasions, I can honestly say she does a brilliant job. She is always there to speak to and answer any questions which I may have. She is excellent at replying to emails and does this very quickly. Nothing is a problem for Abbie, she gets the job done! She is professional, reliable and most of all friendly. The Leaders company have a fantastic asset here!

Petter · 31 October 2020