Leaders reviews

★★★★★ 1/5

Google

A big red flag! Caution Do not fall for the 5 star ratings. I doubt if there are true. These people are scary. They wouldn't care for your physical or mental health and put you through some horrendous experiences. Here are step by step guide what is so bad about this agency, especially if you're moving from another country and booking with them. I viewed the house online and was bit skeptic about this and they pushed (by saying property is in demand, you might miss this etc) me to submit a holding deposit (which I did). On the day of moving, they gave me the wrong keys to the house and it was raining and I was soaked with rain along with my baggage. Upon entering the house, I was devastated to see that house is utterly filthy, disgusting. No cleaning of carpets, washrooms are beyond filthy. There is mould and house has damped walls. There was no heating although my contract says that rent is inclusive of all bills. I finally ended my contract while paying them a hefty amount of 150 pounds. The property manager just didn't listen to you. Please avoid at all costs or at least have a physical viewing and make sure there's no shady clause in your agreement.

Ali · 1 July 2023

★★★★★ 4/5

Google

Buying our first property with Leaders was hassle free and without issue. Paul, Kelseeand Faijul were friendly and very informative when guiding us through the process. Consistent communication was maintained via email to ensure we met key checkpoints along the process. Having recently completed on our purchase, we were handed our keys along with a welcome pack from Leaders which was extremely appreciated. The service we received was better than expected after hearing horror stories of terrible agents. Rest assured, with Leaders you're in good hands.

Hasan · 1 July 2023

★★★★★ 5/5

Google

I have been renting from leaders for a few months and have had a great experience with them. Jaspreet was my property manager that delivered a 100% satisfaction in dealing with my account and would fully recommend leaders for anyone looking to rent a property. Carl

Carl · 13 January 2026

★★★★★ 5/5

Google

Leah & Paul were amazing in helping me to sell my property. Very professional, quick to act and update throughout the process . Highly recommend Leaders & The Team if you want a hassle free sale give them a ring. 🙂 …

Tina · 13 February 2026

★★★★★ 5/5

Google

First rate customer service! My rep K. Landa was very friendly and knowledgeable about the local area. Moving can be a stressful time but the Leaders rep made everything from initial contact to viewing the property absolutely stress-free! Anyone looking to rent a property in the Nottingham area would do well to check out Leaders listings, I'll certainly be doing that myself the next time I need to move.

Russell · 30 December 2023

★★★★★ 1/5

Google

I have been reporting a wet patch on my kitchen wall for over a year. I would always have to chase Leaders, they very rarely contacted me. When they do call, they don’t even leave a voice message. When I email, I have to chase up. A contractor came out and said there was a rotten floor board and damp in the chimney breast, but the landlord rejected this claim and moved the guttering. A year later, the place has wet patches. I sent an email and my usual point of contact was on maternity, so forwarded the message to her replacement who is also now on holiday. So I called on Monday and spoke to a man who said he’d pass on my details to someone higher and I still haven’t had a call back. They are leaving a 2 year old in a unfit house. I would much more recommend Express Lettings!

Lauren · 2 January 2023

★★★★★ 5/5

Google

Kulvinder is a legend! Kept fighting tooth and nail to make sure I get the flat I wanted. Do yourselves a favour and speak with Leaders to make sure you get a property you like and are taken care of by an estate agent who actually has your best interests at heart.

Prateek · 2 October 2024

★★★★★ 5/5

Google

I have been to several estate agents in Nottingham, Leaders Estate is the best among all, as far as I am concerned. My first call was handled professionally by Thom with periodic follow-ups. He calls back each time he promised to do that. His personality is 1st class! Jamiel is another fascinating staff in the team. He works like he looks, charming! He smiles and give detailed response to every questions, professionally. Their manager works well with the team members without being bossy. He attends to customers request in a way that make us feel like King. I got a gift after making payment for my rent. The team displayed good listening skill, critical thinking, timely problem-solving and good communication with customers. I enjoined everyone to patronise Leaders Estate Agents in Nottingham, NG5 to experience their presidential treatment. This team solved my two months old accomodation issue in four days! Cheers! Babatunde Oso.

Whytekid · 3 December 2022

★★★★★ 5/5

Google

Just wanted to say a big thank you to Theo for finding me the best tenants. His customer service was outstanding and he helped me get everything sorted for my new tenants. He kept me updated on a daily basis and helped me with any questions or worries I had. He was very polite, friendly and had a very warm manner. He was very knowledgeable. I was definitely happy with all his help. I will definitely be using Leaders again and will also highly recommend to family and friends. Thank you Theo and all the best.

Raeha · 3 December 2022

★★★★★ 5/5

Google

Thank you so much for all your help, I don't normally write reviews but the service I have received was really fantastic so I wanted to share. Nothing was too much trouble and the communication was fantastic I really appreciated this. Amazing service right from the first phone call. I've received a very personal, sympathetic and professional service, especially from Dontae . Also thank You Jameil for sharing the house tour within seconds.Thank You for helping me to rent a 2 BHK very quickly.Highly recommended.

Lincy · 29 October 2022

★★★★★ 5/5

Google

I want to take this opportunity and express my sincere gratitude to the team at Leaders Estate Agents Nottingham. Just to mention in particular Luke who has been my direct contact during my short lived property search. I say it's short lived because the team was on top of the game and helped me secure the property that l wanted in 2 weeks time. They also did a good job with negotiating on my behalf with the Landlord Thumbs up to the professional and patient team Thank you so much

Rori · 29 October 2022

★★★★★ 5/5

Google

Pay attention folks! There’s a new property manager here at Leaders Nottingham and her name is Abbie Green. She is intelligent, professional, diligent, indefatigable and has a work ethic that is second to none. In 2018, this place was in a bad state. Leaders put a tenant in my home who fell into arrears very early with his rent. But then Abbie took over the management here. Head office appointed her to my property. Abbie worked tirelessly to keep me posted with the progress of the eviction and kept a constant line of communication with the tenant, encouraging him to keep up with payments. Eventually Leaders managed to evict him. I decided to reciprocate Abbie’s professionalism and put my trust in her. Not once has she failed me. We have a new tenant in the property who hasn’t defaulted once on her rent. If you are Landlord with a property in Nottingham, I’d give Abbie your consideration. Thanks Abbie for really turning things around for me. I wish much success in the future and keep up the good work.

Cee · 29 October 2022

★★★★★ 5/5

Google

Theo is a proactive and was a brilliant light for us. We were trying to rent a property and was astonished that the rental procedure was so brutal, other agents make you submit faceless forms via Rightmove, it makes you feel sick that you can not speak to anyone and David James in particular had the attitude of Computer says No. Leaders Ben and Theo are excellent they spoke to me immediately, Theo communicated via watsap, and I have been guided through the process. I would recommend Leaders to everyone

Gail · 29 October 2022

★★★★★ 5/5

Google

When contracts were issued for our son's student property they were incorrect,stating that bills were excluded. So began a 3 week plus experience when we must have called about 20 times and were constantly told somebody would call us back. Each time we rang we had to go over the issue again. Thankfully,one day we got to speak to Theo Grant who was the only member of staff who took ownership of the problem and sorted it out for us. He was professional and friendly and most importantly communicated with us directly. No idea why other staff members were unable to do this,including management. Thanks Theo,great work!

Kevin · 29 October 2022

★★★★★ 5/5

Google

Kornelija has been so helpful from start to finish. We were the buyers but Kornelija was willing to help us at every point. Very responsive to phone calls and emails. Simon was also extremely helpful, he also waited over 30 minutes for us when we were stuck in traffic. We’ve appreciated everything from Kornelija and Simon, if we ever look to sell we wouldn’t hesitate to contact you both.

Sarah · 29 September 2023

★★★★★ 5/5

Google

I am very grateful for the help I received from Kulvinder Landa. He’s helped us to get and apartment. Also he has been helpful throughout the application process. Many thanks Kully. Keep up the good work and dedication to help others.

Anesu · 2 December 2024

★★★★★ 5/5

Google

The help i recieved from Lauren Surgey and all other representatives of Leaders Estate Agents was amazing and made a very stressful event of finding a new property to rent easy. I am just waiting for all references to be confirmed . I would definitely recommend Leaders Estate Agents.

Nick · 13 September 2025

★★★★★ 5/5

Google

Luke has been so amazing so far. We haven't yet found a place but the time and effort he has already put into helping us makes me want to stick with him until he can find us the perfect place to rent! It seems like he has our best interests at heart and I feel comfortable with him finding something to suit us, all while we still sit in South Africa trusting his judgement!

Hayley · 29 October 2022

★★★★★ 5/5

Google

I was interested in a property before it officially came on the market and Faijul was really helpful and kept me informed throughout. He let me know as soon as the property came on the market and supported me through the offer and sale stage. The move manager Sue was amazing and was instrumental in getting the sale to completion.

Ellie · 30 November 2023

★★★★★ 5/5

Google

Laren Surgey was a star, her communication was outstanding, clear and she delivered what I wanted her to deliver - 5 star. Great service

Simon · 6 April 2026

★★★★★ 5/5

Google

Jamiel is a brilliant agent, He is so helpful kind and professional. We arrived to Nottingham and couldn’t find a place for 6 months. We looked all over the city with several agents , and we were about to give up, one phone call with Jamiel he immediately understood my needs and helped us to find the most suitable flat for us with such an honesty and the nicest service. I highly recommend him he was the only one who took the time to help us .

Miri · 29 October 2021

★★★★★ 5/5

Google

I had a fantastic experience with Leaders, thanks to Joelle's exceptional efficiency! Every step was handled promptly. It's clear that they value their customers and strive to deliver the best experience possible. Highly recommend their services for anyone needing reliable and swift assistance. Thank you, Joelle, for making everything so smooth!

Ruizhe · 28 April 2024

★★★★★ 5/5

Google

I’ve been wanting to sell my property for the past year, but with Covid and health issues it delayed everything! Paul didn’t mind at all, he was supportive and understanding and scheduled in check ins to see where we were at in our journey. Paul is so personable and it makes the whole thing so much easier! Lauren has been a huge help and was so calming after a rather stressful day and made me feel at ease the whole time. Both Paul and Lauren are assets to the Leaders team and can’t do enough for the customers and have a genuine care and compassion for the people they interact with. So from myself and Tobias, thank you so much! You’ve been wonderful and the whole process has been super smooth too!PositiveResponsiveness, Quality, Professionalism, Value

Caroline · 27 August 2021

★★★★★ 5/5

Google

My partner and I were on the hunt for a property to rent and we have experienced nothing but professional and friendly service from Leaders Nottingham. Owen went above and beyond and spent a long time showing us around multiple apartments. We have also dealt with Jamiel via telephone and email who has also been extremely helpful. Both agents have been great to deal with and have made the process easy. We are currently in the process of signing documents ready to start tenancy and this is thanks to Owen and Jamiel. Rory has also answered a few of my queries and has again been very helpful. Thanks

Liz · 31 May 2021