Bairstow Eves Carlton Sales reviews in Gedling

★★★★★ 2/5

Trustpilot

Poor quality viewings and service

The Clapham branch sales negotiator was late for the viewing and didn’t ask anyone from the office to notify us (15 minutes late). He had also double booked the appointment, the entire booking was a bit of a disorganised mess. There was a fair bit he wasn’t aware of and generally wasn’t that helpful. The specifications I gave weren’t followed in the viewings. I was ignored when asked if I wanted a broker and my contact information was shared when I had asked for it not to.

SK · 3 June 2026

★★★★★ 5/5

Trustpilot

Professional and committed

We couldn’t have hoped for a better estate agent than Bairstow Eves. We had top class service - professional, friendly, diligent and 100% committed. Jane Crosland guided us expertly through the process of selling our family home, gave brilliant advice and her experience in pricing and marketing were invaluable (and spot on). We were lucky to be in safe hands with Jane. Throughout Rob, Donna and Tom kept us fully updated on every step of the sale and took time to answer all our questions promptly. We were delighted with the outcome and would recommend Bairstow Eves to anyone looking for a successful, stress-free sale.

V · 2 April 2026

★★★★★ 1/5

Trustpilot

Absolutely disgusting service

Absolutely disgusting service, they come across very professional when they value the house, but once its on the market the staff are unhelpful and take days to answer emails. The details were incorrect online as it was put live without us agreeing the details, the pictures were awful and the one thing we did make them change. There has been no effort to sell the house, only having one viewer in two months. Only to find out that the contract is for 4 months too, devastated. Stay away from this company.

JG · 16 March 2026

★★★★★ 5/5

Trustpilot

Being an overall national company the service has been a great start

Being an overall national company, the service i have received from the Witham Branch has been nothing but fantastic so far as in the starting stages. The credit goes to Lauren through her empathy into what is a very complex situation and has pulled the team together to make this an easy process. Her style of keeping you updated on the whole process is exceptional and ensures the correct people get involved with the understanding behind it.

Zoe · 21 March 2026

★★★★★ 5/5

Google

I had the pleasure of working with Amy and Tegan at Bairstow Eves Carlton to let my property, and I couldn’t be more impressed. From start to finish, their service was outstanding, professional, efficient, and genuinely supportive throughout the whole process. They kept me informed every step of the way, handled everything smoothly, and found reliable tenants quickly. It’s rare to come across such dedicated and friendly agents. Highly recommend Amy, Tegan, and the team at Bairstow Eves!

Mikey · 10 April 2025

★★★★★ 5/5

Google

I recently bought a property and had such a great experience. The team were friendly and helpful, Zoe kept me updated every step of the way and Katie and Chloe supported me when needed. Nothing was too much trouble, and they really made the whole process smooth and stress-free. I’d happily recommend them to anyone, thank you for everything.

Nikki · 15 October 2025

★★★★★ 5/5

Google

I have been very pleased with Bairstow Eves and especially Zoe, they have kept me updated all through the process and quickly addressed any questions I have raised. They have been very professional throughout the process from the very first interaction to the very last communication confirming everything was complete. I wouldn’t hesitate to use them again.

Jayne · 15 September 2025

★★★★★ 5/5

Google

My family found a property to rent through bairstoweves and we quickly rang through for a viewing which Tegan managed to get us in for on the same day. After meeting Tegan went above and beyond and was very friendly, from us viewing the property to us eventually signing the tenancy. We also spoke with Amy who was very friendly and nothing was ever too much trouble for either of them when we had lots of questions. We are very happy in our new home and would like to than Tegan and Amy for this straightforward process with all their help it made it a less stressful move. Thank you😊

Sarah · 15 November 2024

★★★★★ 5/5

Google

Katie, Chloe, and Zoe at Bairstoweves, Carlton were absolutely brilliant. So friendly, enthusiastic, professional, always reachable and spot on with their communication. Chloe was particularly reassuring and proactive when my buyer was thinking about pulling out and the sale went through smoothly in the end. A very personal service. I cannot recommend enough. Thank you for everything you did.

Hayley · 16 July 2025

★★★★★ 5/5

Trustpilot

Amazing customer service from start to…

Amazing customer service from start to finish! The team especially Jessica, Precious, Jay was incredibly friendly, helpful, and supportive throughout the entire process of helping me get my property. They kept me informed every step of the way and made everything smooth and stress-free. I truly appreciate the patience and care shown by all 3 of them and i highly recommended them. Thank you once again to the team.

Shaik · 4 February 2026

★★★★★ 5/5

Google

I was searching for a new place to rent for me and my little boy I met Tegan at a flat viewing, she was really lovely and friendly I ended up applying for the flat and we got it! Tegan was extremely helpful throughout my applying process, very quick to respond and made it really smooth for me. I also met Amy at their office where I signed the contract and got the keys Amy was also really lovely and friendly. I had to take my son with me to both the viewing and the office and they both made me feel really comfortable with him being there especially at the office Amy was happy for enzo to crawl around while I signed and was really nice about him cashing havoc as babies do! Thank you to both girls, had a a really good experience with them.

Ruby · 25 September 2024

★★★★★ 5/5

Google

After suddenly having to move city last minute, Amy and Tegan were brilliant in helping me and my partner find a new home! Allowed my local family to see the place on my behalf and even after move in have offered their availability for any issues even while being managed by the landlord. Always fast replies and went out of their way to help when I was having issues with utilities before the move in date. Can't thank them both enough 💛

Charlotte · 26 August 2024

★★★★★ 5/5

Google

we saw a house on rightmove that was perfect for us so we set up a viewing. when we arrived at the property we were met with Amy and she was extremely enthusiastic and helpful with any questions we had about the property. once we decided that we wanted to make an offer the process was smooth and quick. Amy was always there to help if we had any questions. within a week we had signed and payed the deposit, this was exactly what we wanted from an estate agent. everything was quick and thorough.

Harry · 27 July 2024

★★★★★ 5/5

Google

Tegan has been exceptional throughout the entire process , from initial enquiry to the key pickup. She has made the entire process a breeze, and her communication was incredible , ensuring we knew the latest comms from the landlord etc. I can 100% recommend Tegan , and hope that if we make a move to a different property at some point in the future , it is Tegan who will be our negotiator

Jac · 3 November 2024

★★★★★ 5/5

Google

My boyfriend and I were looking for a place for a few months and finally found one we liked, we contacted Bairstow Eves for a viewing and they got back to us straight away and arranged one shortly after. We loved the house and Amy was very helpful with going through the process with us and we managed to move in a week later. We couldn’t have asked for better service from Amy, thank you so much again!

Olivia · 27 July 2024

★★★★★ 1/5

Trustpilot

DO NOT TRUST BAIRSTOW EVES, Property Rented Without a Valid Licence

I am writing this to warn other families. My family and I have experienced nothing but stress and chaos since renting a property through Bairstow in May 2026.After moving in, we discovered to our horror that the property was let without a valid property licence. When we raised this serious legal issue, the agency completely absolved themselves of responsibility, blaming the landlord. Under UK housing law, letting agents have a strict legal duty to verify and ensure proper licensing is in place before letting a property.The customer service at this branch is shockingly unprofessional. Particular staff members, Mehmet, Rejaul, and Exene, are completely evasive. They take weeks to respond to emails and refuse to answer the phone. On the rare occasion we do manage to speak to them over the phone, they make empty promises to send over details, only to go completely silent and ignore all subsequent emails.Avoid Bairstow at all costs if you value your peace of mind and legal safety. They take your money and completely abandon their legal obligations.

Mubeshir · 10 September 2026

★★★★★ 5/5

Google

Tegan Jones was incredibly supportive throughout the entire process. The day I registered my interest, she contacted me and arranged a property viewing. About three weeks later, I moved in. Tegan kept me updated every step of the way and was incredibly nice and informative. She understood that it was my first time moving and gave me extra support when I needed it. If you're young and it's your first time moving out, trust me, ask for Tegan.

Scott · 27 July 2024

★★★★★ 5/5

Google

Recently moved into a rental property and Amy was amazing the whole way through. Amy was polite , lovely , respectful and professional . Amy made it a stress free experience for me , i will recommend Amy and her team to anyone . Thanks so much!

OSAGIOBARE · 23 August 2025

★★★★★ 5/5

Google

Chloe and Katie at Bairstow Eves were exceptional in supporting us throughout our home-buying journey. Despite facing challenges during the purchase process, they demonstrated unwavering dedication and went above and beyond to ensure our needs were met. Their tireless efforts, transparent communication, and attentive support were instrumental in guiding us through every step. Their commitment to our satisfaction was evident in their proactive approach and willingness to address any concerns promptly. Chloe and Katie's professionalism and expertise made a significant difference, providing us with reassurance and confidence during what could have been a stressful time. We are immensely grateful for their hard work and would highly recommend Chloe and Katie at Bairstow Eves to anyone seeking exceptional support and guidance in purchasing a home.

Molly · 28 April 2024

★★★★★ 5/5

Google

We had a lovely experience with the team, they couldn't have been more helpful and made the process as stress free as possible. Thank you to Chloe, Zoe and Aman, you were all amazing and we couldn't recommend you more!

Jess · 20 September 2025

★★★★★ 5/5

Google

The lovely ladies at Bairstow Eves in Carlton were amazing. Katie, Chloe and Zoe went above and beyond to sell my house. They were very efficient, very proactive and extremely accommodating. Highly recommend them to sell your property. Would not encourage anyone to use Conveyencing Direct that were suggested by Bairstow Eves. Use an independent, this is not a reflection on Bairstow Eves as an Estate Agent.

Natalie · 27 September 2024

★★★★★ 1/5

Trustpilot

I have used Bairstow eves to manage my property

I have used Bairstow eves to manage my property for the last two years. However the deliverables that were set out when signing the agreement were not met, from increasing rent annually according to market rent, to making sure that licenses were in place throughout the two year let. I have both times went out and got the gas certification and then sent it over to them myself, this was a managed service and Ideally they should have provided this service if not a reminder at least.

H · 2 July 2026

★★★★★ 5/5

Trustpilot

Excellent service and support

We sold our house through the Beeston branch of Bairstow Eves and received excellent service and support. Richard was very quick and professional in valuating the property, then Jade took over and did an excellent job in organizing the viewings and bringing the sale to completion. Highly recommended!

Alex · 2 March 2026

★★★★★ 5/5

Google

We have had a fantastic experience. Amy Bakewell is an absolute superstar. Helped us find a home the family, was friendly professional and ready to help when needed. Thank you so much April

April · 23 August 2025