Trusted Agent profile · Gateshead
★★★★★
1,173 reviews across 2 platforms
425 Durham Road, Low Fell, Gateshead, NE9 5AN
Pattinson Estate Agents's office in Gateshead, at 425 Durham Road, is rated 4.3 out of 5 across 1,173 reviews on two platforms, including 91 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Pattinson Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gateshead.
Every review we hold for the Gateshead office, from every platform, shown as written. First names only.
5/5
TrustpilotConsett branch
Writing in regards to Consett branch as a new tenant:Everyone was so lovely from start to finish, from being shown around to picking up the keys. Communication and customer service has been faultless. They were always quick to respond to emails.The property has been well presented.
1/5
TrustpilotPattinson is terrible
Pattinson is CRAP They let you view and when you ring to put deposit and etc down and they say u can’t do it because someone has put a deposit down already? Well why let me view then??
Hi Morgan, we're sorry to hear about this. If you could email socialmedia@pattinson.co.uk with more information about your experience so this issue can be looked into further. Many thanks.
5/5
TrustpilotExcellent house sale service
The Forest Hall team, especially Lauren and Joanne, worked really hard to sell my house and kept me up-to-date with everything that was being done.Highly recommended.
5/5
TrustpilotHappy first time buyer
First time buyer here - while land registry issues got in the way of a quick or easy sale, it always felt like they were on top of everything and working to get it done as fast as possible. Clear, regular communication, and never made me feel like I was asking stupid questions, even when I probably was! Thank you Pattinson Jarrow :)
5/5
TrustpilotEager and communicative
We regularly evaluate, view and purchase investment property with Pattinsons. The team in the Washington branch are efficient, communicative and eager. I have a great direct relationship with Carly List who understands our investment aims. Personal connections with knowledgable staff who know us makes this so effective. Strongly recommend!!!
1/5
TrustpilotBullying and lying agents
Bullying and lying agents, especially from the Auction department. Pretending not to hear or understand the questions. Misleading and dishonest. Be especially careful of Ian Weatherhead and Dean Florence.
Hi Dragana, We are sorry you have not had the service we would expect from us. We take these kinds of allegations about bullying and lying very seriously as we would never accept this from our staff. Can we ask you to provide more information, like the property address in question and the email address you registered with us. Can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
5/5
TrustpilotPattisons Bedlington
I was very impressed with the level of professionalism from all the team within the Bedlington Office . They were very proactive and communication was excellent . I received regular updates via telephone, text and email . All queries were answered promptly and I don't believe that the sale of my parents bungalow could have been dealt with any better from start to finish . I would definitely recommend
5/5
TrustpilotHad the wonderful sweet Chloe helping…
Had the wonderful sweet Chloe helping us get our home listed for auction. Always a delight to talk too, nothing too much trouble and always happy to answer any questions we had. An absolute credit to the company and can highly recommend. 😊❤️
5/5
TrustpilotI have recently made a contact with…
I have recently made a contact with Durham Branch for sale of investment properties and I must say that their services are very professional. They are very well aware of local market situation and what would be best possible way for sale of properties. Highly recommend their services.
5/5
TrustpilotVery professional service from the team…
Very professional service from the team Helen and her team helped us at each stage of the sale
5/5
TrustpilotAmazing service from the North Shields…
Amazing service from the North Shields branch. Adam has been really helpful to help us as first time buyers find a new home!
1/5
TrustpilotWas told i lied and that it wasn’t…
Was told i lied and that it wasn’t eligible for deposit back, neither are true. Don’t pay a holding deposit with any estate agent.
Hi. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information, like the property address and the email address or contact number for yourself? Kindly share information with socialmedia@pattinson.co.uk so we can investigate further.
5/5
TrustpilotVery helpful and friendly
The team I dealt with at Pattinson were amazing. As a first time buyer the process of buying a home was very daunting to me. The team were very helpful and patient with me and my 'many' questions. I dealt specifically with Gabrielle & Beth who were both very helpful and informative. They are a credit to the Pattinson family.
5/5
Trustpilotrental team
The rental team were very helpful in making me a custom tenancy agreement. Leah was very professional and reliable during the whole process. :)
5/5
TrustpilotWe were buying a property through Pattersons, Bedlington branch…
We were buying a property through Pattersons and they made the experience pleasant and less stressful.They did regular check ins with us and even chasing up the chain below us to get information. The ladies in the Bedlington office were always very friendly, we hadn’t moved for 30 years so had no clue how complicated it could be.
5/5
TrustpilotAbsolutely fantastic from start to finish
Couldn’t speak more highly of this estate agents, especially Ruth. She was kind, helpful and went the extra mile and was just amazing.
5/5
TrustpilotGreat service from Helen Williamson at…
Great service from Helen Williamson at the Low Fell Branch. I am not great with technology and so had been in person to other estate agents in low fell looking for a 2 bed ground floor flat. Pattinsons are so far the only estate agents to be so helpful and help me in person instead of directing me to technology I struggle with.
5/5
TrustpilotWould like to say thank you to all the staff.
Would like to say thank you to all the staff at Pattinson Heaton branch for all there help with the sale of our house in Newcastle. Very friendly staff and nothing was to much trouble for them. Always kept us informed throughout the sale. Would highly recommend anyone to use them. First class service.
5/5
TrustpilotGood, professional service.
I own 2 rental properties in Morpeth and I've been using Pattinsons on a 'tenant find only' basis for about 2 years. The service is very good and, because everything is paperless, things move along quite quickly. I intend to keep on using their services for the foreseeable future
5/5
TrustpilotI had a very great experience I have…
I had a very great experience I have delt with Mr Stephen.Very polite person and very helpful . He help me out all the way in the process of buying my new home thanks to the team at Pattinson estate !
4/5
Trustpilotask for Lucy
Out of all the agents I dealt with in Pattinson’s, Lucy Mouter was brilliant. She was consistent, contactable and efficient
5/5
TrustpilotNew home owner
Buying a house from this estate agent was great. The staff have been amazing throughout every stage, giving us weekly updates on progression and keeping us informed every step of the way.Would definitely use them in the future if we were to sell our house, highly recommended.
5/5
TrustpilotWhat an absolute joy to work with…
What an absolute joy to work with jason and the team from start to Finnish They made a difficult time so easy stress free and understanding Thankyou thankyou thankyou
5/5
TrustpilotI used pattinson North Shields when I…
I used pattinson North Shields when I moved into my property. Adam was fantastic and I couldn’t recommend him enough.
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Tell us what you need and we'll put you in touch. Pattinson Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gateshead.
