Trusted Agent profile · Gateshead
★★★★★
1,174 reviews across 2 platforms
425 Durham Road, Low Fell, Gateshead, NE9 5AN
Pattinson Estate Agents's office in Gateshead, at 425 Durham Road, is rated 4.3 out of 5 across 1,174 reviews on two platforms, including 91 Google reviews rated 4.6.
Every review we hold for the Gateshead office, from every platform, shown as written. First names only.
5/5
TrustpilotHelpful and Professional service
We used the Heaton Branch of Pattinson Estate Agents to sell 2 flats over the past year. We were very pleased with the service we received from Vicki & Hayley who were helpful and professional throughout. The communications were excellent and it was easy to get in touch directly when necessary.
5/5
TrustpilotA great experience
My experience with all the members of the team at Pattinson's could not have been more positive. After having very bad experiences with Estate Agents for a few years trying to sell my property I decided to go down the Auction side of things. After finding Pattinson's on the inter net I called them to see how it all worked and whether it was the right path to take. They were so helpful and no question was to much. All the staff have been very professional and empathetic with my situation. Yesterday I had the much awaited news after months of my maisonette going to Auction that it had been sold. I can not thank everyone at Pattinson's enough. I would definitely recommend them. #startlivinglifeagain
5/5
TrustpilotI can honestly say we transfered from…
I can honestly say we transfered from another estate agent who over a period of a month had 2 viewings and one of them was through family. We transfered across to pattisons and joanne has had numerious people across the door and has given us feed back straight away. Always open to suggestions and an asset to the company. It is also worth mentioning that the full team were also helpfull and would recomend them as well. We will use again.
5/5
TrustpilotMade to feel like family!!
Exceptional service from the Whickham branch. Whilst looking for a rental property, I spoke with the manager, Lyndsay, who went above any beyond what I have come to expect from the usual estate agents. This branch sourced a number of properties for me and allowed viewings that were way out of usual viewing times. Even at very short notice. I was really made to feel like nothing was too much trouble. Could not recommend the Whickham branch highly enough. 5 stars doesn’t seem enough!!! ⭐️⭐️⭐️⭐️⭐️⭐️
5/5
TrustpilotI have engaged with Ruth from the north…
I have engaged with Ruth from the north shields branch for 4.5 years .She has always been very helpful in all aspects of renting my property out. & has also given me sound advice when buying properties. Ruth always give her honest opinion she is also very knowledgeable with in the property market. She is a pleasure to deal with and I would recommend her and her colleagues in the north shields branch. Ruth keeps me informed at all stages during the renting or buying phase of the properties I have there is never any issues or unpleasant surprises. As she is always ahead of the game I hope to deal with Ruth and her colleagues in the future
5/5
TrustpilotSince moving from London to the North…
Since moving from London to the North East five years ago we have used the services of the girls at Pattinsons, Blyth for the purchase/ sale of 8 properties and tenant finds for a further 12. Louise, Terri and Angela, under the stewardship of Linda, have brought all these transactions to a favourable conclusion in a most professional and business like manner. We cannot thank them enough for their kind and helpful assistance and we shall certainly be using the services of this ‘A Team’ in the future.Bill and Debbie Dunn
5/5
TrustpilotFirst class!!
I was recommended Pattinson's in alnwick from a family member when we were thinking about putting our house on the market. They have certainly not disappointed, main reason being Claire. She has been excellent throughout keeping me informed of all updates and next steps etc. When other parties have been slow she has been brilliant being pro active and chasing people and getting results. The whole way through she has put me at ease and answered my million and one questions. I would not hesitate to recommend pattinsons alnwick to any one in the future.
5/5
TrustpilotHouse sale
Recently sold our house via the jarrow branch. Absolutely superb service all round, friendly and efficient. Alison was amazing throughout could not recommend highly enough.
5/5
TrustpilotI have just sold a house through the…
I have just sold a house through the Washington office in the Galleries and was all made very simple- Carly handled the bulk of it as I was away abroad at the time. I would definetly recommend using Keih Pattinson as it will be my first port of call when the next sale comes along.
5/5
TrustpilotAbove and beyond
Pattinsons are assisting with renting out my property, and I can only say good things about the communication and application of the team in arranging that.In particular I asked for additional assistance and correspondence to help organising additional requirements for my personal remortgage.Eloise in particular has been sparkling in providing what I needed with alacrity and efficiency. I can't thank her and the team enough for pitching in.
5/5
TrustpilotCouldn't fault the service we received…
Couldn't fault the service we received from David and his team at the Durham branch. Helpful and professional throughout. Unlike other muppets we've used before.👍
5/5
TrustpilotI've dealt with the Washington and Jarrow branches before and they have both been great.
I've dealt with the Washington and Jarrow branches before and they have both been great. As an investor I work with agents a lot and it's quite refreshing to deal with ones who love what they do and are great at it. Carly from Washington in particular has been very good and incredibly proactive.
5/5
TrustpilotFantastic service from the Alnwick…
Fantastic service from the Alnwick branch, especially Claire, who kept us well informed throughout the whole of the house sale. She was very friendly, approachable and efficient, can't recommend Pattinsons enough.
5/5
TrustpilotOutstanding service
Outstanding service, dedication and support through a failed sale, re sale. Processes were adapted to meet my needs without a moment’s hesitation.
5/5
TrustpilotHelen Widdowson and Tony Harbison were…
Helen Widdowson and Tony Harbison were great! They were always available and tried to help us during our search for houses and flats. We really appreciate that.
5/5
TrustpilotPattinson's estate agents are the best
Pattinson's estate agents are the best! We are looking to rent in the North East, due to a job relocation. Josh, Courtney their attitude to customer service is exemplary. I have never met an estate agent so customer focused as this one, their communication is first class and it is refreshing to experience this.
5/5
TrustpilotCatherine at Whitley Bay Catherine went the extra mile.
Catherine at Whitley Bay Catherine went the extra mile to help sort things out for me, using her local knowledge and experience to help move my rental property along.
5/5
TrustpilotI've been loyal customer to Pattinson…
I've been loyal customer to Pattinson Auction for a while and I'm happy with the customer service from staff, special the Washington branch Carly has a good customer service and hard working I really appreciate what she does she's always active and trying to do her job in high standards, overall very satisfied .
5/5
TrustpilotWe used Pattinsons in our recent…house sale
We used Pattinsons in our recent selling and buying our new home. I would recommend them 100% they were there for us at every step nothing was too much bother for them no matter what we called them about and they put our minds at rest on many an occasion during a stressful time for us. Jason Dean and Alison are a credit to the firm always ready to help.
4/5
TrustpilotSold at auction
Sold at auction. This was recommended by the agent and although we felt it was rushed and they went ahead and posted the property details on line before we had reviewed them So the changes we requested were not made, they achieved a good price for us at the auction and the sale went through within 28 days.The staff at the Whickham office were very helpful and coped very well given the COVID situation.Thank you
1/5
TrustpilotUnprofessional
Unprofessional and rude when looking to book a viewing. Refused to allow me to make any viewings without consulting one of their financial advisors, and didn't care at all to talk to me after I refused to speak to their financial advisors.
Thank you for your feedback. It is company policy for all buyers to be financially verified prior to viewing a property, this is even more important at the moment as we are in a national lockdown and although house moves are still able to take place, we need to ensure that the buyers we are sending into peoples homes are in a position to proceed with a purchase. I assure you that all of the sellers of the properties you requested to view were advised of your viewing request and they made the decision to decline your viewings, which you have been advised of.
5/5
TrustpilotFantastic! Would highly recommend Pattinsons
Would highly recommend Pattinsons, We received a 5 star professional service from the team at the Ashington branch for selling a property.Much appreciated, thanks guys! :)
4/5
TrustpilotFriendly team
The agents at Pattinson's have been so friendly during our search for a rental property. They have been accommodating and considerate of our circumstance, moving from Edinburgh to Newcastle. Which has made the process of finding a tenancy less stressful. I have kept in contact with one agent in particular, Jessica, who has been fab at keeping me updated with each property.
5/5
TrustpilotPattinson's South Shields
Maria and the rest of the team at Pattinson's South Shields branch were incredibly helpful and friendly to work with. They managed to sell my flat during a pandemic, so that is testimony to their skill and work ethic. Their price is a bit higher then others, however that money is well and truly earned. They went above and beyond to make sure that every query or concern I had was answered.
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