5/5
GoogleWant a wonderfully pleasant young man to deal with if strongly advise you deal with Shakil he made everything very straight forward. Can be extremely stressful moving properties not with this man guiding you! 5* service! 👏👏 …
Trusted Agent profile · Gateshead
NGU HOMES Gateshead reviews
★★★★★
297 reviews across 1 platform
469-471 Durham Road, Gateshead, NE9 5EX
NGU HOMES's office in Gateshead, at 469-471 Durham Road, is rated 4.3 out of 5 across 297 reviews on 1 platform, including 297 Google reviews rated 4.3.
Reviews
Every review we hold for the Gateshead office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent service and always ready to help Great support and attention to detail
5/5
GoogleI have been a landlord for 8 years. Decided to try full management. From first contact with Chris through Katie and Molly all my questions gave been answered promptly and professionally.Sensible advice has been given. New tenants now in .Hopefully all continues to be positive. Thank youPositiveResponsiveness, Professionalism
5/5
GoogleGreat customer service from Shakil who guided me throughout the vetting process. Shakil would go the extra mile and make sure I was happy and updated me almost every day. Moving into a new property is always daunting but shakil made the entire process smooth and stress free!
5/5
GoogleNGU have been looking after my properties for a number of years now and I am very pleased with their service. Their staff are first rate and always deal with things in a very professional manner.
5/5
GoogleWe recently moved into a rental property managed by NGU Homelettings. They were great and responsive through the whole process. Shakil particularly helped us a lot and resolved our questions very quickly and professionally.PositiveResponsiveness, Professionalism
5/5
GoogleI transferred the letting of a property from another letting agency to NGU and the process from their side has been smooth sailing. I would have no hesitation in recommending them, if you wish to let out your property and use them as the managing agents.PositiveProfessionalism
5/5
GoogleMy experience with NGU lettings was amazing especially with the agent Shakil Ahmed. He does a great job and is always responsive. Didn't face any problem at all. Would highly recommend this agencyPositiveProfessionalism
5/5
GoogleStaff have went above and beyond in helping me with my journey to find a new property in such a short space of time and during the pandemic. Shakil especially was very helpful a quick responder to message calls and emails and very professional.PositiveProfessionalism
1/5
GoogleWouldn't even give them one star! Bunch of cowboys who dont care about tenants! Expect you to live in rat infested damp properties! Been requesting an invoice for over a year! Disgusting the lot of them! Avoid and stay well clear of them!
5/5
GoogleIt was a pleasure to deal with Sarah Donnison at NGU for the purchase of my new home , I received a friendly but professional service at all times , and would highly recommend their services .PositiveResponsiveness, Professionalism
5/5
GoogleWe recieved excellent service from Shakil. He was well knowledgeable and handled all our matters on a professional and very understanding level. Would highly recommend using this service! Thank you!
5/5
GoogleHaving more than 10 years experience collaborating with NGU I have no hesitation in recommending this company. In recent times, the services of Sarah Donnison in connection with facilitating property sales has been exemplary.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI’ve been working with NGU homelettings for three years now, they are extremely efficient and professional. I mainly work with the Maintenece department which is well organised by the girls. A very warming company who looks out for their tenants and landlords very well.
1/5
GoogleDon't update adverts . Blame anyone but themselves. Arrogant young girl answer phone kept interrupting me when I tried explaining I was interested in a 3yr let then possibly buy the property. Don't waste your time
5/5
GoogleVery fast, professional service from the start. Made regular contact and kept me up to date with the progress, and im pleased to say they have found me a home. Definitely recommend NGU lettings.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have recently secured a lovely 3-bed house from NGU Home Lettings. We were well looked after by Shakil from viewing onward. Would recommend!
5/5
GoogleFabulous company, the staff are so helpful and professional providing a top notch service to landlords / tenants alike. I wouldn't hesitate to recommend them, they're extremely thorough from start to finish.
1/5
GoogleWouldnt even give one star but have to for me to leave a review been hung up on twice with no explination so rude and disrespectfulNegativeProfessionalism
5/5
GoogleNGU have been great since we began our tenancy through them. There on their game constantly and I trust them completely. Have no complaints at all.
5/5
GoogleNGU have looked after my properties for over 10 years and they have always provided a reliable and good property management service. I would recommend them. Simon Limpus
5/5
GoogleGreat customer service from the staff specially Shakil who goes the extra mile just to keep you happy. Hassle free and would highly recommend anyone dealing with this agent
5/5
GoogleAbsolutely amazing how they handle every request and always reply if you need any advice best agency I have use so far 😊PositiveResponsiveness, Professionalism
5/5
GoogleStellar customer service!
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