Trusted Agent profile · Gateshead

Gordon Brown Estate Agents Ltd Gateshead reviews

★★★★★ Excellent

378 reviews across 2 platforms

429 Durham Road, Gateshead, NE9 5AN

Gordon Brown Estate Agents Ltd's office in Gateshead, at 429 Durham Road, is rated 4.8 out of 5 across 378 reviews on two platforms, including 297 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

297

Reviews on Google

This office

Facebook logo

4.9 / 5

81

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Gordon Brown Estate Agents Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gateshead office, from every platform, shown as written. First names only.

5/5

Google

Recently bought a property via Gordon Brown and the service was excellent. Special mention has to to go Sharon in Sales progression who was outstanding at keeping me up to date on events. Thank you and I would highly recommend and certainly use again based on the service I experienced.

Michael · 6 May 2023

Agent replied · 5 July 2023

Thank you for the great review Michael, we hope you are happy in your New home 😊 …

5/5

Google

Extremely professional service. Used Gordon Brown for their Sales Progression Service to save me time in trying to keep on top of the planned sale. Sharon, on the sales progression team, was superb and kept me posted with all of the developments and eventually with completion of the sale. Well done and thanks to everyone at Gordon Brown's.

Paul · 5 July 2022

Agent replied · 5 July 2023

Thanks for taking time to leave us a review Paul, I will make sure Sharon receives your comments 👍 …

5/5

Google

I have recently bought a house via Gordon Browns and just want to say I would highly recommend them as an Estate Agents!!! All the staff I have spoken to (over many years of selling and buying.....Jackie, Sharon, Gail and Liam) have all been absolutely lovely and very efficient at their job. Thank very much you, Claire.

Claire · 5 July 2022

Agent replied · 5 July 2023

thank you Claire !

5/5

Facebook

Can’t thank Sharon and the team enough for everything they have done for myself and my sister with the sale of our Mams house they completely took any additional stress from us at a difficult time! Thanks so much I couldn’t recommend you any higher!!

Adi · 10 December 2021

5/5

Google

Thanks for a great service, both Jo and Claire were very helpful and informative to both myself and Doreen the new tenant. Cheers Steve Bryant

Steve · 19 November 2023

5/5

Facebook

Would not use anyone else , absolutely fantastic service from beginning to end. Professional service and really friendly staff , all understanding of how stressful it can be moving house and continuously keep you up to date and advise thoroughly when having to make decisions .Fabulous team and huge asset of Low Fell

Sarah · 24 October 2022

Agent replied · 28 July 2023

Thanks for this Sarah - just spotted this now !! hope you're keeping well

5/5

Google

Gordon Brown staff have always provided an efficient and friendly service when finding new tenants for our properties. Everything has ran smoothly this time too with tenants found quickly and to our timescales, arranging and facilitating viewings and advice given when needed.

Meidbin · 24 September 2023

Agent replied · 29 October 2023

Thanks so much for the kind review 😊 …

5/5

Facebook

Massive thanks to the team at Gordon Brown when buying my first house recently, especially Sharon. Everything from the first viewing to agreeing terms was easy and stress free, I feel you went above and beyond in chasing the solicitors to ensure things kept moving which was a massive help. Thank you so much. J

Joe · 26 January 2018

5/5

Google

Jo and the team are excellent. As a new landlord I had no idea about how I would approach letting, or the complexity involved in selecting good tenants. Their opinions were sound and everything was transparent and fair. Thank you!

David · 5 November 2023

Agent replied · 26 August 2024

Thanks David, much appreciated 😊 …

5/5

Google

Good, easy introduction to renting and really good to communicate with. Had a really good experience with Joanne - no hassle at all.

Sam · 24 September 2024

Agent replied · 24 October 2024

Thanks so much Sam ☺

5/5

Facebook

I recently sold my first home through Gordon Brown and from the very start to the finish of the sale I have been so impressed with everyone: the pictures and video were fantastic, the team have supported me through every step as a novice with exceptional professionalism and understanding, no question was too small and they were all very responsive.Their proactivity and their knowledge was invaluable throughout which moved the sale forward as quickly as possible.I can't recommend Gordon Brown Estate Agents highly enough and will definitely be using them in the future!Thank you again.Dominic Lamb

Amanda · 3 March 2023

5/5

Facebook

Excellent customer service ....Made the whole buyer experience for my son hassel free ..Sharon was amazing she updated us regularly ..thankyou

Zoe · 31 August 2018

Agent replied · 1 October 2023

Thanks very much for your review Zoe, I hope your son is very happy with his new home

5/5

Google

I have dealt with Gordon Browns twice in the past two years.I have only had good experience with their staff and performance.They provided good advice and good service through the selling process at a reasonable competitive price.I would recommend using them for any property sales or purchase.

Malcolm · 7 March 2023

Agent replied · 5 July 2023

Thanks you for your kind review and good luck with your move. 😊 …

5/5

Google

I would highly recommend using Gordon Brown Estate Agents in Lowfell . Rachel and Sharon have been fantastic from start to finish keeping me well informed on potential viewings which lead to speedy sale . First class customer service , reasonable fees and a professional team . Thank you Gordon Brown 😃PositiveProfessionalism

Sharon · 27 August 2022

Agent replied · 5 July 2023

Hi Sharon, thanks so much for this lovely review. We'll be sure to pass on your comments and thanks to the team 👍 …

5/5

Facebook

Recently sold property with Gordon Brown I would highly recommend them a very professional team of experts who also care about their clients. Thank you Cheryl, Liam, Gail, Sharon & a massive thank you to Joan a lovely lady who supported me and kept me sane & informed every step of the way.

Karen · 12 November 2017

5/5

Google

Can't praise Jo enough , fantastic from start to finish went above and beyond in the help we received amazing couldn't recommend them highly enough a VERY BIG THANK YOU JO (won't have got through without you)

Sydney · 19 November 2023

Agent replied · 26 August 2024

Happy to help Sydney, thanks for the kind review.

5/5

Google

I dealt with both the sales and lettings departments and would definitely recommend Gordon Brown to others. The process was smooth and professional throughout my sale, including eventually helping me secure a rental property on short notice. The team are lovely and very helpful. Thank you!

Stephanie · 7 March 2023

Agent replied · 5 July 2023

Thanks for taking the time to leave a great review Stephanie 😊 …

5/5

Facebook

What can we say, sold our house within 1st week for well over asking price . They are experts , totally professional, but at same time so friendly and stayed in touch regularly . We would highly recommend them to anyone . It’s not just about putting a sign up , about being experienced and good at job and we got the best !

Rebecca · 31 August 2019

Agent replied · 1 October 2023

Thanks Rebecca and good luck with your new home!

5/5

Google

Fantastic, friendly and professional team. Helped me with my house sale and purchase and made the experience enjoyable and kept me informed at every stage during a very stressful time in my life. Thank you

Jenny · 29 April 2025

5/5

Google

I would truly recommend Gordon Brown estate agents to anyone buying or selling a property, very professional in all ways, great team all very helpful and friendly.Thanks to Joan who calmed me down during stressful times. Forgot to say they sold my house within 7days.Big thanks to you all.

Kathleen · 6 July 2018

3/5

Google

Seller pulled house out after messing us around for 7 months I would advise everyone to ask gordon brown what there sellers, chain looks like we were not told until completion date there were county court judges that, needed to sign docs for our sellers to move so the third party held everything up had we had known, about this before entering the sale we wouldn't have tried to buy that house and waste our money. Not completely gordon browns fault however we should have been told this info before completion date - definitely ask this before going ahead with any sales we would never use them again as we feel we wasted 7 months of our time when we could now be living in a house we own due, to this mortage percentages went up to so we lost a good mortgage to top it all off.

Jaz · 8 September 2022

5/5

Google

Having dealt so far with Gordon Brown Estate Agents, the staff have been absolutely first class. They are dealing with the property we are buying and nothing has been too much trouble whenever we have contacted them about anything. Friendly, professional and knowledgable. Would fully recommend them😃PositiveResponsiveness, Professionalism

Brian · 27 August 2022

Agent replied · 5 July 2023

Thanks Brian, your comments are much appreciated 😊 …

5/5

Google

Have used Gordon Brown several times. Great service and very friendly and helpful staff. Thank you all.

Pam · 24 September 2024

Agent replied · 24 October 2024

Thanks so much Pam, a pleasure as always 😊 …

5/5

Google

Great help, always available for info needed. Chantel helped arrange viewings even at short notice. Highly recommend

Michael · 24 September 2024

Agent replied · 24 October 2024

Thanks for review Michael, its much appreciated.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Gordon Brown Estate Agents Ltd Gateshead

How many reviews does Gordon Brown Estate Agents Ltd Gateshead have?

Gordon Brown Estate Agents Ltd's Gateshead office has 378 reviews across two platforms: 297 on Google, 81 on Facebook.

What is Gordon Brown Estate Agents Ltd Gateshead's rating?

Gordon Brown Estate Agents Ltd Gateshead is rated 4.8 out of 5 across all 378 reviews, and 4.7 out of 5 on Google from 297 reviews.

Has Gordon Brown Estate Agents Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: Gordon Brown Estate Agents Ltd, Gateshead won Trusted Agent.

Where is Gordon Brown Estate Agents Ltd's Gateshead office?

Gordon Brown Estate Agents Ltd Gateshead, 429 Durham Road, Gateshead, NE9 5AN.

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