Every review we hold for the Garstang office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA relative of mine has just sold through Farrell and they made the whole thing straight forward from start to finish. Polite and friendly throughout
George · 12 August 2019
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide your relative with a great service during the sale of their home. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleWe've been dealing with Jonathan who's been great.
My partner says he's a very nice young manPositiveProfessionalism
C · 22 June 2021
Agent replied
Thank you for taking the time to leave a review. I'm delighted to hear that Jonathan and the Fulwood team were able to help you in such a professional manner.
If you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleRecently sold our house and can't fault the service, particularly from Jacqui. Genuinely felt we had an agent trying to sell our house rather than just simply adding to Rightmove and waiting. Professional photographer and video was extra but well worth it and still good value.PositiveProfessionalism, Value
Andrew · 22 June 2021
★★★★★ 1/5
GoogleHad a valuation appointment scheduled in. Surveyor called to say he would be late. In the end, he never came with no explanation as to why. Tried to ring him, he just ignored calls. Rung to the office, was told they would look into it and was promptly cut off. Avoid these time wasters.
Stewart · 14 April 2019
★★★★★ 5/5
GoogleVery professional, excellent service
Paul · 14 December 2022
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that our Preston team were able to help you and were able to give you the professional advice you needed.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleExcellent. Professional services.
Yakub · 13 January 2023
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that our Preston team were able to help you and were able to give you the professional advice you needed.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleI have just re mortgaged my property through Farrell Heyworth in penwortham with their mortgage advisor Lauren. I am really pleased with the service they provided and it took just under two months to complete, Lauren and her assistant kept me updated all the way through. Would definitely recommend. Kind regards, Susan.
Susan · 15 March 2019
★★★★★ 1/5
GoogleThey dont answer the phone. Multiple calls over a month of me trying to organise house viewings.
GingeWiz · 14 March 2020
Agent replied
Thank you for taking the time to leave us a review. I'm sorry you have had some difficulty getting in touch with our branch team, it is very unusual to hear that someone has been unable to contact us.
We are very keen to ensure you are able to view the properties of you choice. Could you please contact our Preston branch manager, Chris Plumpton, at chrisplumpton@farrellheyworth.co.uk with your contact details so that we can get in touch with you as quickly as possible and arrange your viewings at your earliest convenience.
Kind regards,
Chris Heyworth - Director
★★★★★ 5/5
GoogleExcellent work by Taylor Townsend!PositiveProfessionalism
Philip · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
Googlegreat service we should have come to them first and saved 9 months
John · 14 March 2020
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and to achieve the right result for you during the sale of your home. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
★★★★★ 1/5
GooglePoor customer services
Sanoj · 14 March 2022
Agent replied
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleVery good level of service from Harry & Tony. Highly Recommended!
Diane · 29 July 2020
Agent replied
Thank you for taking the time to leave a review of our mortgage adviser Tony, and sales negotiator Harry. I know they always strive to provide their clients with the very best service and support.
Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us.
all the best,
Chris Heyworth - Director
★★★★★ 5/5
GoogleThe team have been the ultimate in professionalism, communicated at each stage. We have a lot of experience of different agents both as landlords and purchasing and selling property, this is the agent we will be using from now on. Many thanks to all the team.
Helen · 15 March 2019
★★★★★ 5/5
GoogleFriendly staff and a very proactive approach. Impressed from start to finish.
James · 13 June 2019
Agent replied
Dear Mr Kelso,
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleFarrell Heyworth sold my property within a couple of weeks and were very proactive, polite and helpful. Every member of staff couldn't do enough for us and i am very pleased we chose Farrell Heyworth. Big thanks to all the team. Julie.
Julie · 14 March 2020
★★★★★ 5/5
GoogleVery knowledgeable and accommodating staff. All round great service.
Michael · 14 March 2020
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleThe team were great - very friendly and helpful!
Rohanna · 14 March 2020
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleGreat service from Tom. Guided my search very well.
Rob · 14 March 2020
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our Preston team have been able to help in the search to find your new home.
If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleVery knowledgeable and accommodating staff. All round great service.
Bogus · 31 December 2019
Agent replied · 30 December 2023
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. I will pass your kind words on to the team, who will be delighted.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleTheir team are an absolute pleasure, cannot recommend highly enough.
P · 15 March 2019
Agent replied
Dear J,
Thank you for taking the time to leave us a 5 star rating, the team will be delighted. We are so pleased you felt the team were a pleasure to deal with and that you would highly recommend our service.
We wish you all the best for the future.
Kind regards,
Chris Heyworth - Director
★★★★★ 5/5
GoogleWe have been looking for a particular property for some time now, and have dealt with a number of Estate agents & we can honestly say that Farrell Heyworth are the most professional we have dealt with.
John and Shirley Parker.
John · 30 July 2019
★★★★★ 5/5
GoogleI used Farrell Heyworth to rent out my flat, within two days of listing it with them they had found me tenants. Great communication, very professional and would highly recommend! Especially if you are dealing with Russell or Mandy. Superb service!
Primus · 15 March 2019
★★★★★ 5/5
GoogleThe team at Farrell and Heyworth have been great at offering advice about my second property. I'm really glad I'm using them as I have had a bad experience with estate agents before but these guys are brilliant.
Mr · 14 March 2020
★★★★★ 5/5
GoogleJust completed on a property thanks to the great professionalism and 'can do' approach of staff from this particular branch - genuinely a pleasure to deal with. Many thanks to all the team for making the process so painless! Colin
Colin · 15 March 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.