Trusted Agent profile · Gainsborough, Lincolnshire

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DDM Residential Gainsborough reviews

4.8

★★★★★ Excellent

386 reviews across 2 platforms

9 Church Street, Gainsborough, Lincolnshire, DN21 2JJ

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DDM Residential's office in Gainsborough, Lincolnshire, at 9 Church Street, is rated 4.8 out of 5 across 386 reviews on two platforms, including 188 Google reviews rated 4.8.

Google logo

4.8 / 5

188

Reviews on Google

This office

Facebook logo

4.7 / 5

198

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

About DDM Residential Gainsborough

Welcome to DDM Residential Gainsborough, Lincolnshire At DDM Residential, we have proudly upheld a tradition of excellence in estate agency since 1889. Our Gainsborough branch is dedicated to providing exceptional service for buyers, sellers, renters, and landlords in this historic market town and surrounding areas. Whether you’re taking your first steps on the property ladder or looking to sell or let your home, our experienced team is here to help you achieve your goals with ease.

Reviews

Every review we hold for the Gainsborough office, from every platform, shown as written. First names only.

5/5

Facebook

We have recently bought a house through DDM. Through out the stress of conveyancing Danny has been of particular support. No matter the time of day Danny was on the other end of the phone whilst we anxiously waited for solicitor replies & worked really hard in keeping all parties communicating well. Thanks to him we will be in our dream home tomorrow with a glass of bubbly!

Helena · 31 July 2019

Agent replied

Thank you Helena. I am glad we got there in the end. Enjoy the new home

5/5

Facebook

Me and my partner have just purchased a house through DDM at Gainsborough and can not recommend them enough. From start to finish nothing was ever to much hassle, from chasing our solicitors and developers constantly never once did it seem any hassle to them. We cant thank Katie , Natalie and Glenn enough you've made buying are first home a great and simple experience. Thanks again.

Craig · 23 October 2019

Agent replied

Thank you for the fab review! Wish you both all the best in your new home ???? x

5/5

Facebook

We completed a house sale last week. The team at Gainsborough were fantastic throughout. Constantly chasing solicitors, vendors and us to keep things moving throughout the sale process. Everyone we dealt with was extremely helpful , and they were happy to organise several additional visits to the house after our offer was accepted. 5 star service, would recommend!

Abigail · 27 October 2021

Agent replied · 24 June 2023

Hello, sorry for infringing your privacy. When I was checking some sport news on Facebook, I saw your beautiful profile picture. I tried sending you a friend request, but it failed. I thought it was your friend so I decided to write something awesome in your comment box. Maybe we can be friends. Well, if you don't mind, you can send me a friendly request and let's be good friends here, I'll love it

5/5

Google

DDM were the agent for our onward purchase which was a bit of a nightmare! Throughout the whole process Emily & Gill were immensely supportive...regular contact and updates, making the process so much easier. Would highly recommend DDM Gainsborough. Thank you ladies.

Andrea · 13 May 2023

Agent replied · 13 June 2024

Thank you for the recommendation and review Andrea, we really do appreciate it.

5/5

Google

Thank you to Emily for allowing me the viewing time I required to view the property I was interested in . Very pleased Thank you .

Michael · 13 May 2024

Agent replied · 22 March 2024

Our pleasure Michael, thank you for the great review.

5/5

Facebook

highly recommend DDM I've recently sold a house and wasn't as plain sailing as we thought. Both Diane and Doug have been brilliant especially Doug, going beyond for me to make sure that things got done as quickly as possible..lot of respect for these guys..making things that little easier after a sad loss.. thank you to all you guys there.. especially you Doug

Anna · 6 December 2018

Agent replied

That’s really kind of you to send that message Anna thanks so much and glad we could help you and be of good service x Thank you x

5/5

Google

Fiona and Emily at DDM are fantastic! I received excellent customer service from start to finish. They are professional, friendly and knowledgeable in their field and go over and above to support their clients. I can recommend them highly - you will be in very safe hands!

Karen · 13 May 2025

Agent replied · 13 May 2026

Thank you so much for your wonderful review! We’re delighted to hear that Fiona and Emily provided such excellent service throughout your experience with us. Their professionalism, friendly approach, and commitment to going the extra mile are things we’re very proud of, and your kind words mean a great deal. Thank you again for your recommendation, we're so pleased you felt in safe hands! The DDM Team

5/5

Google

We used DDM to sell our property recently and Katie, Natalie and the team were great from start to finish. They had a Christmas promotion on which meant their pricing was extremely competitive and the friendly valuation service was what swung our decision to use DDM as our estate agents, they seemed to care a lot more then other local estate agents. They kept us updated on all developments and were always available for our questions, nothing was to much trouble. We’ll definitely want to use DDM again if we ever decide to move in the future, fantastic customer service.PositiveResponsiveness, Quality, Professionalism, Value

Sam · 14 June 2022

5/5

Facebook

I highly recommend DDM Residential. We have just sold our house with them and Callum, Jamie and Darryl went above and beyond to make sure the sale went through quickly and easily. They kept in touch regularly to ensure the sale was as stress-free as possible. I would definately use them again. Thank you DDM!

Joanne · 18 April 2021

Agent replied · 24 June 2023

The people they send round to your house

4/5

Google

Great service from DDM staff. Made it easy to visit the property we were interested in. Booking was quick and several messages were sent as reminders as well as a good follow up afterwards. Would recommend.

Helen · 19 June 2023

Agent replied · 22 March 2024

Thank you for the review Helen.

5/5

Google

Amazing service from DDM for the sale of my house in Blyton, especially Emily and Fiona. Nothing was too much trouble, they kept me up to date with everything and were always there to speak to for advice. Very professional service and I would highly recommend using them to anyone.

Gill · 14 July 2024

5/5

Facebook

Fantastic service received from DDM residential they were very pro active and really pushed the viewings for my house and got me a good price. I would definitely recommend them to anyone looking to sell or buy as I feel they really put the work in. Great customer relations as well, thanks a lot to Doug and the team!!

Rachael · 25 May 2019

Agent replied · 24 June 2023

Hello, sorry for infringing your privacy. When I was checking some sport news on Facebook, I saw your beautiful profile picture. I tried sending you a friend request, but it failed. I thought it was your friend so I decided to write something awesome in your comment box. Maybe we can be friends. Well, if you don't mind, you can send me a friendly request and let's be good friends here, I'll love it

5/5

Facebook

Thank you to Claire at DDM brigg, she is absolutely made for her job I hate selling houses but it's been so easy she knows her stuff prices right and got me a sale in .....6days! Not even on internet yet and sold. What a lady. I will never use anybody but Claire ever again. Thank you.

Melanie · 19 March 2018

Agent replied

Oh Mel you are very welcome, and lets hope you never have to use me again this is your last move ! Great results and what a house you have !?? just stunning

5/5

Google

We used DDM to sell our property recently and Katie, Natalie and the team were great from start to finish. They had a Christmas promotion on which meant their pricing was extremely competitive and the friendly valuation service was what swung our decision to use DDM as our estate agents, they seemed to care a lot more then other local estate agents. They kept us updated on all developments and were always available for our questions, nothing was to much trouble. We’ll definitely want to use DDM again if we ever decide to move in the future, fantastic customer service.

Sam · 1 July 2021

5/5

Google

I was recommended DDM by a friend and I knew they would be good however I didn't realise how great. They exceeded my expectations and provided an excellent level of service. Katie at DDM was awesome, so efficient and helpful in all areas of the property sale. They made selling a house as little hassle as possible when it could have been quite the opposite. If you are selling a property in Gainsborough, look no further than DDM! They are brilliant and would recommend them to anyone looking to sell in the area. Thank you Katie and DDM, you're awesome!

Stacey · 24 June 2021

5/5

Google

Can not recommend DDM at Gainsborough enough. Their customer service is great , keeping you up to date. Nothing is too much trouble. Professional and Brilliant

Jayne · 9 October 2025

Agent replied · 13 May 2026

It is our pleasure Jayne, we really appreciate you taking the time to write such a lovely review.

5/5

Facebook

I have just completed on a very stressful house sale and DDM, especially Zoe, have been amazing. It wasn't an easy process but thanks to Zoe's hard work, we got there. I cannot thank her and the team enough for their support and would highly recommend to anyone selling their property.

Nicola · 23 June 2020

Agent replied

Thank you so much for the review. That’s kind. I hope your are all very happy in your forever home. xx

5/5

Facebook

Worked with Jamie, was extremely helpful. Could not do enough for us on what turned out to be a very long process, none of which was DDMs fault. Jamie was always available when we needed him and ensured the transition was as smooth as possible. Highly recommend

Chris · 10 April 2021

Agent replied

Thanks Chris! Enjoy 🏡

5/5

Google

Professional and helpful all the way through the process. We were selling a unique property and Fiona knew exactly which buyers would be suitable and supported them and us through the whole process.

Jane · 13 July 2025

Agent replied · 13 April 2026

Thank you for the lovely review June. We appreciate you using DDM and trusting us with your sale.

5/5

Google

Very helpful,knowledgeable and friendly staff, thank you Emily,Gill and Charlotte at the Gainsborough branch.

Adele · 13 May 2024

Agent replied · 22 March 2024

Our pleasure Adele, thank you for the lovely review.

5/5

Google

Emily and Fiona were super helpful and always responsive. Couldn't have asked for better!

Aline · 13 May 2024

Agent replied · 13 June 2024

Our pleasure Aline, thank you for the lovely review and business.

1/5

Facebook

Following the purchase of a property through DDM at the end of March I was asked to review my experience although I wasn’t certain I would as my thoughts of their service are mixed.My experience with DDM began at the first viewing where the agent was clearly disinterested and actually left the tenant to show us around the property. Nevertheless, I ended up putting an offer in on the property which was accepted. At this stage I requested that we arrange a second viewing in a couple of weeks once the searches were back, but seemed to hit a brick wall with this.Anyway, then Coronavirus came along and put us all in lockdown. I explained several times that I was not buying the house without a second viewing and despite waiting over a month and chasing on multiple occasions I still didn’t have a viewing and Seller was getting agitated at me!At this point Zoe took over, she was extremely helpful and I could not fault her service. Naturally there were some obstacles with the Virus but my Solicitors (shout out to BG) managed to negotiate in the end.This is when we found the property in an absolute state. After speaking with my Solicitor we did manage to reclaim some costs from the tenants deposit and Jo in DDM lettings was very quick to respond, explain the whole process and to negotiate a settlement in this respect.The floorplan was incorrect and not all measurements were given. As the property was let by DDM there are naturally some things you would expect such as working smoke alarms, gas safety reports and Electric Reports, none of which were provided by the seller and the electric reports were probably not carried out as the electrics in the property were dangerous. The stop tap in the kitchen leaked everywhere and destroyed the kitchen cabinets and the floor. Athough this is more the Sellers dispute with the lettings team.In these unprecedented times it is only natural that errors occur and there are new ways of working but a lot was left to be desired and I would not choose to use DDM when it comes to reselling the property in the future.

Louise · 15 April 2020

5/5

Facebook

100% reccomend ddm the hole team is fantastic couldn't helped us better.. specially micheal who dealt with us professional and did everything he could to make it pleasant experience and helped and made sure we understood the hole process thank you Micheal an hole team at ddm grimsby

Danielle · 5 March 2020

Agent replied · 24 June 2023

Hello, sorry for infringing your privacy. When I was checking some sport news on Facebook, I saw your beautiful profile picture. I tried sending you a friend request, but it failed. I thought it was your friend so I decided to write something awesome in your comment box. Maybe we can be friends. Well, if you don't mind, you can send me a friendly request and let's be good friends here, I'll love it

5/5

Facebook

Excellent service! Cant thank Katie enough!! Very professional! We weren’t even selling our house with DDm we were purchasing from them , but they helped no end! Phoned with updates, chased people and kept us sane at testing times ... would highly recommend them 💕✨🥰

Kirsty · 4 January 2021

Agent replied

Thank you Kirsty. So glad I could help. You know where I am if you ever need anything!

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