Trusted Agent profile · Gainsborough, Lincolnshire
Verified
★★★★★
386 reviews across 2 platforms
9 Church Street, Gainsborough, Lincolnshire, DN21 2JJ
Part of DDM Residential, see every office.
DDM Residential's office in Gainsborough, Lincolnshire, at 9 Church Street, is rated 4.8 out of 5 across 386 reviews on two platforms, including 188 Google reviews rated 4.8.
188
Reviews on Google
This office
198
Reviews on Facebook
Business-wide
Welcome to DDM Residential Gainsborough, Lincolnshire At DDM Residential, we have proudly upheld a tradition of excellence in estate agency since 1889. Our Gainsborough branch is dedicated to providing exceptional service for buyers, sellers, renters, and landlords in this historic market town and surrounding areas. Whether you’re taking your first steps on the property ladder or looking to sell or let your home, our experienced team is here to help you achieve your goals with ease.
Every review we hold for the Gainsborough office, from every platform, shown as written. First names only.
5/5
GoogleRealy very helpful. Continously communicating with updates on the purchase of my house and got a nice little welcome pack as well.
Thank you for your lovely review! We’re so pleased to hear that you found our communication helpful throughout your purchase, and it’s great to know the welcome pack was a nice finishing touch. Wishing you every happiness in your new home, and if you ever need anything in the future, we’re always here to help.
5/5
GoogleAlways helpful and made sure that we were kept in line with developments all the way through the process - highly recommended!
Thank you, Neale, for your fantastic review! We’re really pleased to hear that you felt well-informed and supported throughout the process. Keeping our clients updated is so important to us, and it’s great to know this made a difference for you. We truly appreciate the recommendation and wish you all the very best moving forward.
5/5
GoogleThanks Emily and Fiona… what a slog you had with this one.. well done for dealing with difficult solicitors… you got there with what always felt like a smile !!
5/5
GoogleMy property has been let through DDM for some time now, and I can not praise the staff members enough, for their friendliness and professionalism. In particular, Chloe, who has remained cool, calm and collected, when dealing with adverse tenants. Thank you, DDM 😊 …
Thank you for the lovely review Cheri.
5/5
GoogleFrom the start of our sale until completion DDM have been excellent always keeping us informed of any developments we would highly recommend them
Thank you for the kind review and business Steve, we really appreciate it.
5/5
GoogleI have dealt with DDM on a house sale in the past and the service I received prompted me to use them again, they did not disappoint. Katie, Natalie and the team communicated regularly, answered any queries quickly and were very professional throughout. I will continue to use and recommend their services.PositiveProfessionalism
5/5
GoogleWe really liked your service . The way Emily and Fiona talk to us , dealt with our queries . And Fiona , you are amazing . Thank you very much for your time and help
Thank you so much for your kind words! We’re so pleased to hear that you had a positive experience with Emily and Fiona, they’ll be delighted to know their support and communication made such a difference. Fiona especially will be touched by your kind message. Thank you again for choosing DDM, we truly appreciate it! The DDM Team
1/5
FacebookIncompetent Staff looking at the reviews obviously home owners come way above tenants rights. The ordeal you have to go through to rent from these is shocking Credit checks . Guarantor . Work references. Fair enough. But not given the correct details all at the same ... Not interested in the fact that the tenant has worked 25 years and never missed a rent payment . One bad credit strike and was refused But took the holding deposit anyway. Weazles. Much better estate agents out there. You don't have to have any qualifications to be an estate agent..... which obviously shows. Estate agents . Not people agents
Good Evening Donna. I would happily discuss this further with you tomorrow to see if we can get something sorted. Without knowing all the facts first I don't want to make any promises. Are you available to discuss tomorrow?
5/5
GoogleI have dealt with DDM on a house sale in the past and the service I received prompted me to use them again, they did not disappoint. Katie, Natalie and the team communicated regularly, answered any queries quickly and were very professional throughout. I will continue to use and recommend their services.
5/5
GoogleWow what a journey. I sold my house with DDM and also bought my new build house through DDM. They offered a great service and was able to offer great support when my …
Thank you for the lovely review Diane, honestly it was our pleasure and so happy we got you to where you need to be. Don't be a stranger and pop in for a cuppa :)
5/5
Facebooka big thank you to Darryl at DDM Gainsborough for selling our home. Darryl kept in touch and kept us updated throughout, and any issues that arose were dealt with quickly and efficiently.
Hello, sorry for infringing your privacy. When I was checking some sport news on Facebook, I saw your beautiful profile picture. I tried sending you a friend request, but it failed. I thought it was your friend so I decided to write something awesome in your comment box. Maybe we can be friends. Well, if you don't mind, you can send me a friendly request and let's be good friends here, I'll love it
5/5
FacebookI was very impressed by DDM scunthorpe who went above and beyond with the purchase of my first property. Gabbie dealt with our purchase and she was always at the end of the phone with all answers if we had any problems/questions to ask or even just to have a chat if I was unsure on the next stage. We had a bad experience with the solicitors but she was chasing them to make sure everything was getting done. I would defiantly recommend using DDM. Thank you again.
Thanks Callum, appreciate your kind words.
5/5
FacebookI was very impressed by DDM scunthorpe who went above and beyond with the purchase of my first property. Gabbie dealt with our sale and she was always at the end of the phone with all answers if we had any problems/questions to ask or even just to have a chat if I was unsure on the next stage. We had a bad experience with the solicitors but she was chasing them to make sure everything was getting done. I would defiantly recommend using DDM. Thank you again. ????
Thanks Callum, appreciate your kind words. ??
5/5
GoogleThe staff were super helpful and clear from the start couldn’t thank them enough made the full process so smooth and quick
It was our pleasure Brad, thank you for the business and the kind review.
5/5
FacebookMonique has been absolutely brilliant with me since we started looking for a house nearly a year ago. As a whole DDM have been brilliant, thank you so much Monique!
Thank you for your lovely words Carmen. ????
5/5
FacebookWe have used DDM Lettings to rent out our property for the past 13 years and have always found the staff very helpful and a pleasure to deal with. At our request, we are contacted promptly by the team regarding any issues raised by our tenants, to determine whether we want to use our own or DDM's tradesmen. The 6 monthly inspections tend to highlight any potential issues. On the occasions that we have used DDM's recommended tradesmen we consider them to be competitively priced & the work carried out to a good standard.The rent is paid regularly and statements posted; when there have been issues, we have found the accounts team to be helpful. We would have no hesitation in recommending DDM Lettings to manage your property as being a professional and reliable lettings agent.
Thank you Sally for your kind words
1/5
FacebookI’ve been renting my house for the last 12 years with DDM’s and although not the greatest company, they have suited our needs. In July of this year the tenants left and we discovered that our house was a state!!!! The regular inspections never mentioned half the issues we picked up when we went in and we were totally disgusted with the attitude and service provided. This was made worse with us selling the house, so we weren’t looked after in the normal way you would expect if re-renting!!! The tenants disputed the mess as you would expect, but the photos and evidence in our favour was substantial, but due to DDM’s incompetence and poor management, I ended up paying out of my own pocket, while the Ex tenants laughed at us!!!!! A really poor management company with poor staff who lack the decency to keep you informed of what is going on. I would even go as far as saying that there ‘Go to companies’ in the event of an emergency are overly priced and are cowboys at best. Do not use this company.....disgraceful!!!!!!
Dear Mr & Mrs Greetham, This is a very unfair review of our relationship that has extended over the last 6 years. We have managed several tenancies for you in this property and in this time have had no issues of note. We use long standing professional…See more
5/5
GoogleBrilliant service highly recommend renting through DDM, very quick process and always happy to help
Thank you so much for your lovely review! We’re delighted to hear that you found the renting process quick and straightforward, and that our team was able to support you throughout. Your recommendation means a great deal to us at DDM Residential. If you ever need anything in the future, we’re always here to help.
5/5
GoogleKate and her team - specifically Phoebe, excelled in providing a thoroughly professional response to my challenging short notice demands to view numerous properties whilst in the area. This is indicative of well run customer focused company office exuding confidence. I would highly recommend their services to other customer in the property market.
1/5
FacebookHow disgusting of you as a professional business. I viewed a property on Lloyds avenue and expressed an interest in living there. Only to be told 7 days after applying that the landlady doesn't want me living there as I have three children?! Surely that's discrimination. This was after me chasing for the last week also. I was told "the landlady can decide who lives there and she doesn't want you as you have three children" I work, I have a well paid job. My children are well behaved. So what on earth is the issue? DDM. You are a terrible, rude, snotty estate agents and I will be warning people off you in the future. You have just spoken to me as if I were a second class citizen. How dare you. You are lucky I am not taking this further. Tell the landlady that she needs to rethink her morals and I find it disgusting of her for refusing a house to someone because she has children. How petulant of her to even suggest such a thing. DDM. I STRONGLY ADVISE YOU RETHINK WHICH LANDLORDS YOU GO INTO BUSINESS WITH. SHOCKING!!!!
Nikki this is shocking x be glad you found out now and not given any of your hard earnt money to them x
5/5
FacebookA huge thank you to Mike and Glen for all their help in buying our first house ! Nothing was too much trouble, couldn’t recommend them enough !
Thanks Abbie! ??
5/5
GoogleDDM were great from start to finish, very friendly and would highly recommend
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with DDM from start to finish. Your recommendation means a lot to us! Thanks again for choosing DDM, The DDM Team
5/5
GoogleKatie was absolutely brilliant the whole time, very friendly and professional! We we’re first time buyers and had lots of issues with our solicitors which Katie helped chase up regularly. We we’re kept up to date on a weekly basis and was …
5/5
GoogleBeen with DDM for 8 years now, and they always go above and beyond to make sure everything goes smoothly.
It is our pleasure Adam, we appreciate you and the business.
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