Easthams & Co Fulwood reviews

★★★★★ 5/5

Google

I have recently had a new tenant move in to my apartment in Preston. Eastham & Co dealt with the whole process from end of the old tenancy through to the new tenant moving in. The process was very professional throughout and I was kept informed of the progress of the change over at all times. I would like to thank all their team but especially Laura, Olivia & Mike for their great work in making the process so smooth.

Ian · 25 February 2024

★★★★★ 5/5

Google

As a first time landlord the whole process of letting a property seemed really daunting, but Easthams made it easy, they provided exceptional service from start to finish. Really approachable and always happy to answer any questions or concerns. Always found excellent tenants quickly. Fees were very reasonable. Cannot recommend them enough. Thank you.

Nigel · 26 March 2025

★★★★★ 5/5

Google

This was my first time using Eastham & Co and the service has been excellent. Chloe has been responsive and efficient, always quick to answer any questions before we moved into the property. I cannot fault the experience.

Phil · 26 August 2025

★★★★★ 5/5

Google

Marienna made the process from viewing to tenancy agreement, to moving in, smooth and easy.

Elmahdi · 15 March 2026

★★★★★ 1/5

Google

Very very disappointed. With no reasoning turning tenants down due to them not being a family . Unprofessional to not explain why or even looking into our professional backgrounds. Which is a shame due as they have also lost a landlord client .

Ruben · 12 June 2025

★★★★★ 5/5

Google

A lovely experience with Chloe. Everything has been kept smooth and the communication is easy and rapid. Happy with the quality of services.

Bilal · 28 December 2025

★★★★★ 5/5

Google

I had the pleasure of working with Chloe Ollerton, during my recent renting process, and I must say, she was exceptional. From the get-go, she exhibited a high level of professionalism and dedication to her job. Not only was she efficient in managing the paperwork and logistics, but she also displayed genuine kindness and friendliness throughout the process. One of the standout qualities of Chloe was her unwavering support. Whenever I had a question or concern, she was always available and willing to assist, providing answers and guidance that made the entire renting experience smooth and stress-free. Her prompt responses and proactive approach made me feel well taken care of and gave me confidence in my decisions. Furthermore, her friendly demeanour made it easy to communicate and build a good rapport. She demonstrated a sincere interest in ensuring I found a place that met my needs and preferences, which added a personal touch to the professional service she provided. In summary, I highly recommend Chloe for anyone needing a housing agent. Her professionalism, kindness, and exceptional support truly set her apart in the real estate industry. I am grateful for her assistance in finding a great place to live, and I wouldn't hesitate to work with her again in the future.

Keith · 8 October 2023

★★★★★ 5/5

Google

I've just listed my home to rent with Easthams with the help of Simon Ogilvie, who has been exceptionally helpful and professional. It's my first time letting out a home, so I was really grateful for the information and advice from Simon, and the how responsive he was when I emailed in with queries. A great start to the process!

Lucy · 25 March 2026

★★★★★ 5/5

Google

Our move in was managed very helpfully and professionally by Chloe in the Fulwood office. Plus she was most helpful in enabling a locksmith at short notice when we got locked in! Thanks Chloe

Robbie · 26 August 2025

★★★★★ 5/5

Google

I would always recommend Easthams to provide an excellent management service. I have been with them for over ten years and have recommended to two of my friends who rent out. They are professional, offer an excellent service are quick to find good tenants and offer excellent value Laura was especially helpful when I had to solve a problem last year. Easthams take all the worry out of property management.

Linda · 25 February 2024

★★★★★ 5/5

Google

I have now used Easthams letting agents several times and have found them efficient and great to deal with. They are a local family firm and are very helpful if you need any advise regarding letting a property. After using other letting agents I find their approach refreshing. I would not hesitate to recommend this firm. Especially Laura , who is always helpful and knowledgeable, if I have any queries.

Nina · 25 February 2024

★★★★★ 1/5

Google

The estate agents are an absolute joke. They refused to let the property to me just because I haven’t been working for over three years, what kind of ridiculous policy is that? What about people who have just moved to the country or recently changed their job or trade? I even asked if I could pay the full rent upfront to guarantee payment, but the agent completely ignored the suggestion and simply said, 'I can’t give a reference on that.' Honestly, which landlord wouldn’t be happy to receive all the rent in advance? In such a critical housing situation, the staff should be properly trained or at least make the effort to check with the landlord before turning someone away. Absolutely disgusting service.

John · 6 August 2025

★★★★★ 5/5

Google

Easthams as a whole have been extremely professional and transparent from the first call, throughout the application process, the move in process and they continue to be. It is hands on heart the best letting agent I've ever rented from. Everything was done online in terms of forms, documentation etc which has made the process so smooth and easy. Olivia has been so amazing from the start, she has made herself available to answer all my questions and to make sure that our application is accepted. Has acted as a bridge between myself and the landlady and I know how much back and forth she has had to do in one day but despite that she has remained so friendly and positive. The responses were almost immediate whether I was querying via email or phone. I have also collaborated with Laura who was as great. I can appreciate how busy she was, however anything that I needed help with was actioned pretty much immediately. Overall such a friendly but professional team that has kept me informed every step of the way and have gone the extra mile to ensure a successful collaboration. I couldn't praise them enough! Thank you 😊

Denisa · 8 May 2023

★★★★★ 5/5

Google

Laura was really helpful and quite supportive during the process of applying for the apartment at 3a Charlesway Court Lea Preston. She took her time to explain all the features for the apartment during the viewing and also ensure all the required information were listed out and explained once process to move in commences. It was really a pleasure to work with her and the team. Ishaq

Ishaq · 25 February 2024

★★★★★ 1/5

Google

My interaction with Easthams left much to be desired. Despite informing them that I have a guarantor to support my application, they still refused to rent me an apartment. This decision was unexpected and disappointing, especially considering that my partner and I have a combined income exceeding their requirements. Their reluctance to consider alternative arrangements, such as a guarantor, raises questions about their flexibility and willingness to accommodate potential tenants. As a result, we will be seeking housing opportunities elsewhere with agents who demonstrate a more open-minded approach to renting.

Naveed · 26 March 2024

★★★★★ 4/5

Google

I rented a property that was managed by Easthams for just over a year. Every time there was an issue with the house we reported it to them with either a call or an email and they sorted it out. They were very proactive and replied within a timely manner. Thank you Easthams for looking after us while we lived in our first house. You made us feel safe and looked after.

Kamie · 30 August 2023

★★★★★ 1/5

Google

The team at Easthams & Co are exceptionally rude and unprofessional. When enquiring regarding a property for rental (48 Glendale Avenue, Lostock Hall) I spoke with an initial member of the team, who was blunt, unfriendly and cold. We enquired about the property and many questions were asked regarding eligibility. We made a query to arrange a viewing, and an additional question was made as to whether any pets were allowed at the property - this was a courtesy question and was not an essential criterion as the pets in question are currently living at another member of the family's house. Having sent two follow-up emails and attempts to call over the weekend, I called back today to follow up on the enquiry. The response from the team member I spoke with was "sorry the landlord said no" and we have tried to call you back last week. (No missed calls, messages or emails had been received by myself). When asking what was meant by this, the response was that the enquiry regarding pets was not permitted. When reiterating that this was an enquiry (desirable but not essential to the rental agreement), I was informed that 90% of properties do not allow pets, and they would not allow a viewing if any tenant made this enquiry. When asked what was the recommended route, the representative stated that we should probably lie and not declare it. This is an absolutely disgusting customer experience. I hope that the owner of the property is aware of how rude and horrible the staff are at this agency. It is also extremely immoral to promote not being transparent regarding tenant questions. I would strongly recommend any landlords against using this agency. I have spoken with most agencies in the local area over the previous few months and never had such a negative experience.

Christopher · 25 February 2024

★★★★★ 5/5

Google

I needed support in finding a new tenant, and Easthams did this quickly and effectively, from start to finish! Emma E. Was brilliant and approachable, kept me updated at all times and made the process smooth. Also thanks to Chloe and Ed for helping to get the process started. This is a great, professional team that I can't recommend enough

Nikki · 29 April 2024

★★★★★ 5/5

Google

Having only moved to England recently, this was our first real experience with a letting agency. At first, the process seemed a bit disheartening working with a company rather than meeting with property owners directly for viewings. We had no idea how long it would take and after a couple landlords said no, we didn't feel hopeful. Chloe made the difference. When we were feeling right crackers, Chloe was friendly, approachable, and stated that she was dedicated to finding us a new home. Oh, and funny too! I told her that I'd not spoken to a single letting agent as much as I had her and she laughingly replied that she could same the same about us. Thanks for getting us to where we needed to be. Dustin & Jordan

Dustin · 9 November 2022

★★★★★ 1/5

Google

Found Chloe dismissive and quite rude asked lots of questions regarding my salary and circumstances to be told I wouldn't be able to rent based on the criteria she was following . What ever it was. Her advice was to offer 6 months rent up front and the landlord might be happy with that . I'm sure they would . I wasn't going to leave a review but read similar experiences. Thought I was being over sensitive obviously not .

Louise · 26 January 2024

★★★★★ 5/5

Google

I have used the services of Easthams for a number of years now; both for letting and management. I have always found their service to be outstanding, and their staff are extremely friendly and helpful. I would not hesitate to recommend Easthams for residential lettings and management services.

Ivan · 25 March 2026

★★★★★ 5/5

Google

As a new landlord I am so glad I chose Easthams & Co. A highly professional, supportive and friendly team from the outset. They have guided me through the necessary steps and I feel very much at ease leaving everything in their clearly capable hands. All requests and queries have been responded to and dealt with very quickly and to a high standard. Many thanks to Ed, Matt and the team and a special thank you to Olivia. I would absolutely highly recommend! Aileen B Update - six months in now and after first tenant and my opinion hasn't changed. Easthams have certainly proved they both talk and walk the walk! I now feel much more relaxed knowing my property is being managed through them. The whole team makes everything seamless and stress free. Communication is second to none - and they listen! Once again I have special thanks to Olivia who has kept me informed throughout. Cheers to all! AB

Jaydruth · 7 July 2022

★★★★★ 1/5

Google

I find this estate agency quite odd! My partner called up about a house he saw, asked so many questions about how much we earned, what we did for work etc to say at the end one of us needs to be earning £45k a year!! Altogether our household income is over £60k so please let me know why one of us needs to earn £45k for a rental property of £1,110? Make it make sense! I have called up previously about a property I liked with this same estate agent and was told I was not suitable because I have 4 kids even though it was a big 4 bedroom house. Something about it’s the “landlord preferences” whatever! If the face fits more like it…

Tee · 22 October 2023

★★★★★ 1/5

Google

Bad first impression. Filled in an enquiry form asking for someone to email me regarding a property I had seen. Instead had someone call and leave a voicemail which isn’t the end of the world but they clearly didn’t read or follow my enquiry request. Spoke with Chloe and advised I would like to view the property. She asked for a lot of details eg how many tenants, ages, what breed our dog is, what we do for work, who our employers are etc. found this really odd. I’ve viewed & rented many properties in Manchester & Liverpool previously and have never been asked for so many details just to view a property which I may not even like? Of course when putting an offer in we would give all of these details but not massively comfortable giving so many details just to view. Told her to leave it as first impression was that they will be difficult and would rather avoid.

Morgan · 30 August 2023