Every review we hold for the Fulham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWould Avoid
My sad experience dictated that they care for their wallet more than customer's satisfaction.
Vas · 15 June 2019
Agent replied · 21 February 2024
Hi Seymour, we are quite new to Trustpilot and trying to respond to all reviews here. I am very sorry to read your comment and wondered if you could please email me with little more information about what happenend so I can investigate it. We do take all comments seriously and hope to learn from them. If you can email info@benhams.com Thanks, Emily Taylor, B&R
★★★★★ 5/5
GoogleVery prompt and professional approach to business.PositiveProfessionalism
Wayne · 20 June 2021
Agent replied · 19 June 2024
Thank you Wayne, our Imperial Wharf team are really pleased to know you found our services prompt and professional.
best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotGreat experience working with White…
Great experience working with White City Branch (with Di Gong and Zak Taylor as my letting agents) as a landlord.
B.C · 1 July 2023
★★★★★ 5/5
GoogleI love the atmosphere in the office a very friendly bunch!
Lisa · 25 February 2019
Agent replied · 24 February 2024
Dear Lisa,
Thank you taking the time to post this this lovely review!
Kind regards,
Emily Taylor,
B&R Marketing
★★★★★ 5/5
TrustpilotExcellent service from Benham & Reeves.
Excellent service from Lisa-Jane. Impressive attention to detail. Made the whole process hassle-free.
Darren · 30 October 2023
★★★★★ 4/5
TrustpilotResponsive team
Responsive team, quick, effective, responsive
Jim · 23 October 2020
Agent replied · 21 February 2024
Hi Jimmy, thanks for your positive feedback which is appreciated. We note the 4 stars which sounds like we could have done a little bit better somewhere along the line. If you can email me with details of your experience to info@benhams.com I would like to look at what we could have done better.Thank you, Emily Taylor, B&R
★★★★★ 4/5
TrustpilotResponsive
Responsive, reliable and professional.
Boejono · 31 October 2020
Agent replied · 21 February 2024
Thank you very much for your feedback, we appreciate it. Best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleA very professional and efficient estate agent!
Katherine · 25 February 2019
Agent replied · 24 February 2024
Dear Katherine,
Thank you for reviewing us and we’re delighted to learn that you found the service to be efficient. We wish you the best.
Kind regards,
Emily Taylor,
B&R Marketing
★★★★★ 5/5
Trustpilotprofessional
very professional for each step letting agent: Francesca Moralis
Zhiqiang · 18 October 2023
★★★★★ 5/5
Trustpilotvery efficient
work very well done
Xuejia · 28 July 2026
Agent replied · 25 September 2026
Hi Xuejia, thanks for sharing a five star rating here for Benham and Reeves, we are glad you find the service very efficient. Thank you for your continued custom.
- Emily, B&R
★★★★★ 5/5
GoogleRating only, no written review.
Olasumbo · 22 July 2026
Agent replied · 22 August 2026
Hi Olasumbo, thank you for sharing a five star rating here for our Imperial Whard Estate Agents, we appreciate it.
- Ruth, B&R
★★★★★ 5/5
TrustpilotRoland provided a 5 star service.
Hi Roland,
Andrew · 8 June 2026
Agent replied · 11 June 2026
Hi Andrew, we are thrilled to hear that you've felt so well supported throughout your time renting a property with Benham and Reeves. We are glad to hear that Roman from our Fulham lettings team was able to assist you. Thanks for your custom and good luck with your move to Dublin.
- Ruth, B&R
★★★★★ 5/5
TrustpilotGreat suppprt
Terry · 11 May 2026
Agent replied · 11 June 2026
Hi Terry, many thanks for sharing a five star rating here. We're pleased to hear you are recieivng great support from us, thanks for your custom with Benham and Reeves.
- Ruth, B&R
★★★★★ 5/5
TrustpilotYoshi Tsuji
Great experience
Johnson · 9 May 2026
Agent replied · 11 June 2026
Hi Johnson, thanks for sharing a five star rating for the lettings expertise you've had from Yoshi who heads up our Corporate Services Japan Desk. We are glad you've had such a great experience. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotGreat Service..
Rating only, no written review.
Sri · 2 April 2026
Agent replied · 11 June 2026
Hi Sri, thank you very much, we are glad to hear this! Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotExcellent services
Fook · 29 January 2026
Agent replied · 25 February 2026
Hi Fook, thanks for sharing a five star rating here, we're very pleased to hear you've found the service excellent. Thanks for your custom.
- Emily, B&R
★★★★★ 5/5
TrustpilotVery good!Timely
红浪 · 27 January 2026
Agent replied · 24 August 2024
Thank you for your kind comment, we are pleased you are finding the service good and timely! Thanks for your custom with Benham and Reeves.
- Ruth, B&R
★★★★★ 5/5
TrustpilotVery Good Service and Helpful
Rating only, no written review.
Lau · 22 January 2026
★★★★★ 5/5
TrustpilotGreat service and quick responses
Rating only, no written review.
Low · 5 December 2025
Agent replied · 26 December 2025
Hi L, we are very pleased to hear you've had a good service experience with Benham and Reeves, thank you for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleRating only, no written review.
Polina · 14 October 2025
Agent replied · 13 November 2025
Hi Polina, thanks for sharing a five star rating here for our Imperial Wharf estate agents, we appreciate it.
- Emily, B&R
★★★★★ 5/5
GoogleRating only, no written review.
Lena · 20 July 2025
Agent replied · 20 March 2026
Hi Lena, thanks for sharing a five star rating here for our Imperial Wharf estate agents, it is appreciated.
- Ruth, B&R
★★★★★ 5/5
GoogleRating only, no written review.
Nidhi · 20 June 2025
Agent replied · 20 March 2026
Hi Nidhi, thanks for sharing a five star rating here for our Imperial Wharf estate agents, we appreciate it.
- Ruth, B&R
★★★★★ 5/5
GoogleRating only, no written review.
David · 13 April 2025
Agent replied · 20 March 2026
Hi David, thanks for sharing a five star rating here for our Imperial Wharf estate agents, we appreciate it.
- Emily, B&R
★★★★★ 5/5
GoogleRating only, no written review.
Tomasz · 25 July 2024
Agent replied · 24 August 2024
Hi Tomasz, many thanks for sharing a five star rating here for Benham and Reeves Imperial Wharf branch, we appreciate it.
- Ruth, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.