Every review we hold for the Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDele Lawal from B & R has served with a…
Dele Lawal from B & R has served with a very professional service with the old tenant moving out and the new tenant moving in on the same day. This has given me very deep impression.
Jun · 5 May 2024
Agent replied · 19 June 2024
Hi Jun, so glad you have benefited from our good tenancy turn around which Dele has overseen for you. We are glad our lettings systems are working well for you and appreciate you leaving a five star rating here, thank you.-Ruth, B&R
★★★★★ 5/5
TrustpilotFrancesca Sapiano did a terrible job as…
Francesca Sapiano did a terrible job as a property manager. If you are going to deal with Benham and Reeves just make sure Francesca isn’t your property manage. My new property manager did a great job. 6 march 2024
Chris · 6 March 2024
Agent replied · 19 June 2024
Hi Chris, we appreciate your custom and listened to your concerns back at the time you mentioned to us and I can see we switched you to a different property manager which I hope is working well for you now.- Emily, B&R
★★★★★ 5/5
TrustpilotExemplary Service from Bentham & Reeves to manage…
We have used Bentham & Reeves to manage a flat we rent out for c15 years. The service we have received in this time has consistently been excellent whether finding tenants, suggesting pricing, dealing with repairs, financial information and statements - on all aspects of our relationship. The information flow has been exemplary with prompt action, feedback and a proactive approach.
RonaC · 11 April 2022
Agent replied · 21 February 2024
Thank you RonaC for sharing your five star rating here and telling us how happy you've been with our letting & property management service over the last 15 years. We are thrilled to hear you find the service so prompt & exemplary, we are all very encouraged by this. - David M, B&R
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service! Tanya and the team have alsways been friendly and very helpful
Elson · 31 March 2022
Agent replied · 21 February 2024
Thanks very much Elson, we really appreciate your positive feedback and five star rating here. Great to know Tanya is doing a good job with managing the property.- David M. B&R
★★★★★ 5/5
Trustpilotamazing service...thanks to Brett
amazing service...thanks to Brett and his team for helping so much in accommodating our requests and moving us in so quickly
Margaret · 1 July 2020
Agent replied · 21 February 2024
Thank you Ms Tan, it was our pleasure helping you find your perfect home. We hope you enjoy your apartment and Kensington with all it has to offer. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotThomas at Beaufort Park has been…
Thomas at Beaufort Park has been amazing, he made my buying experience so easy, highly recommended !
Cody · 5 May 2021
Agent replied · 21 February 2024
Thank you Cody, we're really pleased to know we made your buying experience of a London property such a highly positive one. We wish you well with your new home.best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleHuge thanks to Giuseppe who sorted everything for me, would highly recommend.
Marco · 24 February 2022
Agent replied · 24 February 2024
Thank you very much Marco, we're very grateful for your five star rating and glad to know you will be recommending us, we do aim to give the best service always.
best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleThey helped me lots of things. They are great 👍. …
WY · 20 April 2025
Agent replied · 20 March 2026
Hi WY, thanks for sharing a five star rating here for our Imperial Wharf estate agents, we're pleased to know you've found the service great. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleI have been with B&R for months re than 6 years, and they have been wonderfully efficient. Would like to thank my agent Yosji Tsuji for doing such a great job!
Joycelyn · 5 June 2024
Agent replied · 24 August 2024
Hi Ms Wong, we really appreciate your long-standing custom with us and value your trust in us as an efficient estate agent. Yoshi and the team are very pleased to hear you are a satisfied landlord. Thank you for this kind feedback and five star rating, we do appreciate it.
- Ruth, B&R
★★★★★ 5/5
TrustpilotReview - Service
I have been dealing with Kayleigh for a while now and she always delivers excellent service - she is thorough and actions all our requirements quickly
Glenn · 20 August 2024
Agent replied · 24 August 2024
Hi Glenn, thank you for your kind feedback about the property management service you've been having from Kayleigh, we are thrilled to hear everything is going well for you and appreciate your custom.- Ruth, B&R
★★★★★ 5/5
Trustpilotswift and professional tenant support
Rahim and Anne from B & R provided swift and professional service in renewing our tenancy, handling our queries and concerns promptly. We're so delighted to have them helping us
Vic · 31 May 2024
Agent replied · 19 June 2024
Hi Vic, we're thrilled to hear you've been delighted with the lettings experience and assistance provided by Rahim and Anne. It is a pleasure to be of service to you and we appreciate you sharing a five star rating here.- Ruth, B&R
★★★★★ 5/5
GoogleKnowledgeable in renting and very responsive.
Maryia · 20 May 2025
Agent replied · 20 March 2026
Hi Maryia, thank you for sharing this lovely feedback here for our Imperial Wharf letting agents. We are pleased to hear you are happy with the service. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotGreat help in negotiation
Lisa Jane was of great help in helping me negotiate with the landlords. Highly recommend!
Rony · 18 January 2021
Agent replied · 21 February 2024
Thank you Rony for rating our Knightsbridge lettings agency with five stars and the service you have received from Lisa-Jane who runs the branch. We're very pleased to hear this and wish you well with your tenancy. Kind regards, Emily, B&R
★★★★★ 5/5
TrustpilotThey are super helpful and cooperative
They are super helpful and cooperative, especially Kyle and Veronica.
Naif · 2 August 2024
★★★★★ 5/5
TrustpilotVery good experience
Very good experience, Rahim did great job and helped me renewing my tenancy. They use the help of a platform called Goodlord so everything can be electrically done.
Tian · 27 June 2024
Agent replied · 24 August 2024
Hi Mr Huang, we're glad our staff are helping you and meeting your service expectations and its good to know our digital system is also serving you well. Thank you for leaving a five star rating here, Rahim is pleased to see this and your kind comments. - Ruth, B&R
★★★★★ 5/5
GoogleI immensely appreciate Benham & Reeves with their service. I found the ideal place to live within my budget in few days after submitting my application. Wesley and Veronica, who assisted me with my new tenancy, made the procedure much easier than expected.
Mina · 29 July 2023
Agent replied · 24 February 2024
Hi Mina, we're very happy to hear your search for a new home with us has gone so well. Wesley and Veronica are pleased to see this great feedback and we all wish you well with your tenancy.
- David M, B&R
★★★★★ 5/5
TrustpilotGreat Service
I feel very happy with the service provided, personnel were very attentive to my needs and responded in a timely way. The apartment is as expected and everything flowed very well during my arrival.Thank you
Monica · 17 January 2024
Agent replied · 21 February 2024
Hi Monica, great to hear you've had such a great service experience renting a property with Benham and Reeves, we appreciate your five star rating.- Emily, B&R
★★★★★ 5/5
GoogleRahim Velji and the company have been very professional handling the rental of my flat in Colingdale
I recommend the team and the company
Well done
Andrew Blake
Andrew · 5 June 2024
Agent replied · 24 August 2024
Thank you Andrew for your kind feedback and continues satisfaction with the lettings and management of your property. We appreciate your custom and five star rating here.
- Ruth, B&R
★★★★★ 5/5
GoogleA really smooth and professional service from the team at the Imperial Wharf office - Giuseppe Figlioli and Fiona Wong - to find a perfect tenant within a few weeks of the apartment being ready to let, in spite of the pandemic. I wouldn't hesitate to recommend them to landlords. Thanks again for an excellent experience.PositiveResponsiveness, Quality, Professionalism, Value
Louise · 20 June 2021
Agent replied · 19 June 2024
Thanks Louise for your wonderfully positive review from a landlord's perspective. We're really pleased our Imperial Wharf lettings team met your service expectations and that you had an excellent experience.
kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotThomas Grossi at Benham and Reeves…
Thomas Grossi at Benham and Reeves dealt with our flat sale and was excellent. He consistently worked hard from initial viewings to making sure the sale completed which was often a challenge. He was always contactable and we genuinely believe the service we received could not have been any better were we selling a much more expensive property. Thank you!
Loraine · 16 March 2021
Agent replied · 21 February 2024
Hi Lorraine, we are thrilled you had such a positive experience with our Sales team, thank you very much for taking the time to leave feedback and for rating us 5 stars.best regards, Emily, B&R
★★★★★ 5/5
GoogleBenham & Reeves have been great year after year in sorting out the rental for us. Wesley & Veronica are always pro active and happy to help and we greatly appreciate their involvement.
Kainaz · 3 February 2024
Agent replied · 24 February 2024
Hi Kainaz, many thanks for your kind comments which Wesley and Veronica are very pleased to see shared here. We're very glad to hear you've had such a great lettings service experience with us.
- Emily, B&R
★★★★★ 5/5
TrustpilotGenerally the company has been very…
Generally the company has been very good, but I would particularly like to mention Abbas Efir, who I have dealt with over many years. He has always been extremely helpful and courteous and very efficient at sorting out any queries I may have.
Ruth.cowanhotmail.co.uk · 4 May 2023
Agent replied · 21 February 2024
Hi Ruth, thank you for this wonderfully positive review. Abbas and the property management team are very pleased to see this. Courtesy is important to us as well as meeting service expectations, so thank you for mentioning here.- Emily, B&R
★★★★★ 5/5
TrustpilotThe lettings agent I dealt with was…
The lettings agent I dealt with was very personable, listened to my requirements and never tried to ‘sell’ to me what I needed but instead allowed me to lead on what I was looking for. The process from start to end was very straightforward.
Damian · 29 March 2023
Agent replied · 21 February 2024
Hi Damian, thanks very much for this positive feedback and we're very glad to hear you got the service you expected from us which is great to hear.- Emily, B&R
★★★★★ 3/5
TrustpilotWas very time consuming and back and…
Was very time consuming and back and for the process of getting into the apartment
Julian · 3 December 2024
Agent replied · 28 December 2024
Hi Julian, we're sorry if we fell short of your service expectations. We would like to understand your experience better, can you please drop an email to complaints@benhams.com so we can look into this.- Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
