Trusted Agent profile · Fulham
★★★★★
653 reviews across 2 platforms
15 The Boulevard, Fulham, SW6 2UB
Part of Benham and Reeves, see every office.
Benham and Reeves's office in Fulham, at 15 The Boulevard, is rated 4.6 out of 5 across 653 reviews on two platforms, including 217 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Benham and Reeves won in 2026. See how it compares with other estate agents in Fulham.
Every review we hold for the Fulham office, from every platform, shown as written. First names only.
5/5
TrustpilotWesley & Fiona are true professionals
Wesley & Fiona are true professionals. Great experience from start to finish. High quality property inventory and all admin smooth. Best Bill
Hi Bill, many thanks for your kind service feedback which Wesley and Fiona in our lettings team are very pleased to see here along with your five star rating. We're glad everything has worked out well for you and wish you a happy tenancy. - Ruth, B&R
4/5
TrustpilotAbbas is always there to attend to…
Abbas is always there to attend to needs when they arise.
Thank you for your valued feedback telling us your property manager is reliable and responsive, we are pleased to hear this. Kind regards, Emily Taylor, B&R
5/5
Trustpilot5 stars for Mr.Rahim he did incredibly…
5 stars for Mr.Rahim he did incredibly great from start to end.
Hi Mir, many thanks for your kind comments about the service you've had from Rahim at our Colindale branch, this is appreciated. Thanks for your custom.- Ruth, B&R
5/5
TrustpilotQuick and straightforward communication
Very smooth communication and quick proccess for our rental agreement managed by B&R. From the initial visit with Ivan to the final steps getting the keys, no issues whatsoever. Hope this relationship remains strong for our whole tenancy.
HI JR, thanks very much for your kind feedback here which Ivan is thrilled to see. We are glad the lettings service has met your expectations and we wish you well.- Emily, B&R
5/5
TrustpilotEfficiency
My previous tenant has completed their contract in May and your staff were so good in finding a new tenant immediately so that there is no gap between two tenants. I highly appreciate their effort and efficiency on this issue.
Thank you David, we are glad to hear you've found our lettings service so efficient and we appreciate the five star rating.- Emily, B&R
5/5
TrustpilotBenham and Reeves were extremely…
Benham and Reeves were extremely professional and helped me in finding the right home and in my swift shift .
5/5
GoogleAmazing service from everyone! Helen and Fiona were amazing - highly recommended.
Thanks for your lovely comments Archie, the team were really pleased to see this and to hear you will recommend us to others, that's very kind of you. Kind regards, Emily Taylor B&R
5/5
TrustpilotThanks Kayleigh Weston (MARLA)
Dear Benham & Reeves Team specially Ms. Kayleigh Weston (MARLA) for your continuous & timely support. We always appreciate your efforts in maintaining our property.Best RegardsDr. Abdulmajeed Ali Ahmed Alawadhi
Thank you very much Dr Alawadhi, we appreciate you leaving your kind service feedback here for Kayleigh in our property management team. We appreciate your custom and are pleased to hear you are receiving a great service.- Emily, B&R
5/5
TrustpilotAll queries answered in a timely…
All queries answered in a timely fashion pleasure doing business with them
Hi, many thanks for sharing a five star rating here, we are very pleased to hear you've had a great service experience with Benham and Reeves. Thanks for your custom.- Ruth, B&R
5/5
TrustpilotB&R is a very professional agency that…
B&R is a very professional agency that help me lot.Especially for abroad guest,It is worthy to choose.
Hi Vincent, thank you for sharing a five star rating here, we are thrilled to hear you have had such a great service experience with Benham and Reeves. We appreciate your custom.- Ruth, B&R
5/5
TrustpilotExcellent agency from start to finish
Excellent agency from start to finish. Addressing issues with the property on time and efficiently! Especially, our property manager, Ms K. Weston, is on the ball with literally every maintenance concern, very approachable and lively! Highly recommending this agency!
Hi Lila, we really appreciate the lovey feedback about the property management service you've been receiving. Kayleigh is thrilled to see this and your five star rating. Thank you!- Emily, B&R
5/5
TrustpilotExcellent Service
Very much happy with Benhams and Reeves, and Lisa Jane Strutton, on the letting side, and William Clark on the property management side. Always trying their best for their clients.
Hi Mohd, thank you very much for leaving this very kind feedback here along with a five star rating. Lisa-Jane and William are very pleased to see this. Always trying our best for our clients is definitely our motto! - Emily, B&R
5/5
GoogleWe had a great experience with Helen at B&R. She showed us exactly what we were looking for and guided us through the process. We loved her friendly, helpful and accommodating personality. She is also professional and prompt in her service. She totally deserves a 5 star rating !PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for this wonderfully positive feedback about the service you received from Helen at our Imperial Wharf branch, we are very pleased to hear we met your high service expectations. Kind regards, Emily, B&R
5/5
GoogleHelen at Benham and Reeves was an absolute star, and helped us find a property last minute when our previous offer had fallen through. She was so helpful and efficient to get everything sorted so we could move in two weeks. Would highly recommend!PositiveResponsiveness, Quality, Professionalism
Thanks Ahad, we're really pleased to hear you had a great service experience with us. Thanks for the five star rating. best regards, Emily Taylor, B&R
1/5
TrustpilotDeposit troubles
Very helpful finding a flat, quick to respond, helpful in negotiating. However, very slow in releasing the deposit. It was like pulling teeth. Impossible to get the property manager on the phone (tried many many times), they are slow to respond to emails.
Hi Mykolas, glad you had a good experience letting with us and we;re sorry it resulted in a 1 star rating for the deposit release. If there is anything else you would like to share of your experience for learning purposes, please email our service team, info@benhams.comThank you, Emily, B&R
5/5
TrustpilotBenham and Reeves are really great
Benham and Reeves are really great Agents. I used them as a tenant for 2 different apartments, and my experience has been amazing.
5/5
TrustpilotHas been a month since we moved to…
Has been a month since we moved to propriety managed by the Kew branch of Benham & Reeves, Tanya, and the pos-rental support team has been just amazing. - Fast response upon our request. - Professional manner to act and take responsibility to get sorted.I truly recommend Benham services.
Thank you William, we really appreciate the highly positive feedback you've given regarding your experience with our Kew lettings and property management team. We're very glad you find us professional and that everything is managed in a timely manner. This is great to hear, thanks.- Emily, B&R
5/5
TrustpilotExcellent service well managed with a…
Excellent service well managed with a very efficante employees
Thank you very much for your telling us you've had an excellent service, we are very happy to see this with your five star rating. Thank you for your custom.- David M, B&R
1/5
TrustpilotDreadful customer service and avoid…
Dreadful customer service and avoid this agency at all costs. Have no care for their tenants and leave without heating and hot water for days and weeks. The worst experience I have ever had dealing with a company. Behind the smart exterior and locations of their offices they give appalling customer service.Avoid this company at all costs!
Hi Matthew, I have fully investigated this and the issues were down to the complexity of wiring at your rented property. We share your frustration regarding this.Your issue was reported to the Block Management very quickly and followed up speedly.I have looked at all the correspondence and I think we did our best under the unusual circumstances and we really worked hard to try and act as go between to resolve everthing as best we could but this matter was completely outside of our control. Sorry you felt the need to give us bad reviews on so many social media platforms - it is disapointing to see this, particulalry as you agreed to proportionate compensation. Kind regards, Emily Taylor, B&R
5/5
TrustpilotBenham & Reeves managing our property…
Benham & Reeves managing our property since 2019, very professional, Kyle Matthews our letting manager always kept us updated with the tenancy situation, trying to find a new tenant asap
5/5
TrustpilotAs always, great service.
As always, Benham & Reeves have provided an excellent service. Always a pleasure to work with.
5/5
Trustpilotour experience with Krystal Richards / Benhams in letting our flats in Royal Mint Street
Krystal Richards tends to respond quickly and politely to any issues that come before us. She gives me a fair assessment of market conditions and will try to achieve the best possible rental rate for our 6 flats.
Thank you very much for your kind review and five star rating. Krystal and all the City teams are very pleased to hear how happy you are with the landlord services we are providing. Thanks for trusting us with your properties.- Emily, B&R
1/5
TrustpilotDreadful experience throughout and…
Dreadful experience throughout and after tenancy. I had never heard of this agency and I should have done some research. Avoid from tenant side
Hi Eddie, we're very sorry to hear of your experience after your tenancy ended and we are looking into this to see if anything can be learned for improvement from our side. - Emily, B&R
5/5
TrustpilotAnother successful letting with Benham…
Another successful letting with Benham and Reeves. Always prompt and efficient and little input required from us. On this occasion it was Krystal Richards who has let many of our properties and always achieving excellent rates.
Hi Cornel, thanks very much for your kind service comments here, Krystal in our lettings team is very pleased to see this and your five star rating which is appreciated.- Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Benham and Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Benham and Reeves Imperial Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Fulham.
Yes. Benham and Reeves Imperial Wharf won Gold in The Trusted Agent 2026 awards.
