Trusted Agent profile · Formby

Stephanie Macnab Estate Agents Formby reviews

4.9

★★★★★ Excellent

280 reviews across 3 platforms

9 The Beacons, Formby, L37 3LN

Stephanie Macnab Estate Agents's office in Formby, at 9 The Beacons, is rated 4.9 out of 5 across 280 reviews on three platforms, including 26 Google reviews rated 4.5.

Google logo

4.5 / 5

26

Reviews on Google

This office

Facebook logo

5.0 / 5

6

Reviews on Facebook

This office

Trustpilot logo

248

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Formby office, from every platform, shown as written. First names only.

5/5

Trustpilot

Best estate agents in Formby

Yet again , this estate agents have gone all out to sell our property and also purchase another, they are constantly in communication and always do their upmost to sell your house for you , I wouldn’t use anybody else , they are a fantastic team of girls, highly recommended them thank you to all at Stephanie Macnab’s xx

Jane · 12 December 2023

Agent replied · 24 March 2024

Thank you Jane for your kind words!

5/5

Trustpilot

Fantastic Estate Agent

Steph was fantastic. I couldn’t fault any part of her service. She was always available for advice and her marketing was far superior than any other agent we came across. I couldn’t recommend her highly enough.

Jayne · 25 January 2021

Agent replied · 6 July 2023

Thank you Jayne & Brendan, it was a pleasure and I hope our paths cross again, regards Steph

5/5

Trustpilot

Stephanie Macnab - Setting the benchmark

In my opinion the strategy of the SM representative sharing his / her knowledge and experience as relative the task at hand assists in developing a strong and honest relationship with the Client. The timeous and regular distribution of events in the process of buying and / or selling a property is very efficient. The staff and management are well versed in their disciplines, helpful and informative.

Nick · 4 May 2023

Agent replied · 6 July 2023

Thank you Nick for such a wonderful review!

5/5

Trustpilot

Excellent service

Sold my house through Stephanie Mcnab. Exceptional photographs and service.Had a very professional positive experience. Sam has been efficient and very helpful throughout the selling process.Highly reccomend.

Lisa · 6 July 2022

Agent replied · 6 July 2023

Hi Lisa, thank you for such a wonderful review. Wishing you all the best.

5/5

Trustpilot

We have had a very positive experience…

We have had a very positive experience with Stephanie Macnab’s team. They accompanied many viewing and put a lot of effort in to sell our unconventional property. The team chased up all enquiries and kept us informed at all times. They are friendly, helpful and professional. The ‘chain’ situation got a little fraught and Sam in particular kept everyone calm (she should make relaxation tapes in her spare time!) when we next sell a property we will go to them.

Lynn · 21 June 2021

Agent replied · 6 July 2023

Thank you Lynn for your review, which did make us smile. Hopefully this finds you settled into your lovely new home.

5/5

Trustpilot

Very efficient team

Steph and her team made buying with them a smooth and stress less experience. A well oiled professional team. Thank you ladies for your efficient process.Liz

Liz · 1 June 2022

Agent replied · 6 July 2023

Hi Liz, thank you for your wonderful review. It's lovely to know that you had a positive experience with us. Wishing you all the best!

5/5

Trustpilot

Very impressed, would recommend

We were very impressed with Sam and the team at Stephanie Macnab estate agents, nothing was a bother and they were always very friendly and helpful to speak with. Would thoroughly recommend.

Sarah · 8 May 2021

Agent replied · 6 July 2023

Thank you Sarah, we hope you are settled and all enjoying your lovely new home.

5/5

Trustpilot

Stephanie Macnab Estate Agents

Stephanie and the whole team there couldn't have done more for us. The put us at ease the whole time and we never felt under pressure (they even helped with our onward purchase that wasn't with them). All the team are friendly and are on hand if you need any advice, which we did! They recommended movers (Rileys of Southport, by the way, are amazing), solicitors and trades when we needed them. They went above and beyond and I can recommend them enough. (I'd give 10 stars if it would let me).

Mark · 23 March 2021

Agent replied · 6 July 2023

Thank you Mark, your review is appreciated. I hope your Mum & Dad are settling into their new home, best wishes Steph

5/5

Trustpilot

Why would you go with anyone else?

Our experience with Stephanie Macnab has so far been overwhelmingly positive. As a company they are very quick to respond to queries and they are prompt with the release of requested information. Their overall communication and attention to detail is refreshing and exceedingly above the standard of any agent we have had the displeasure of dealing with so far.Although we have not yet completed our business with Stephanie Macnab, based upon their performance so far, I have every faith that any issues will be solved swiftly and promptly. Our confidence their service and professionalism is high.Take it from someone who has recently dealt with multiple agents to secure our next home. Do yourself a favour and save yourself the hassle, take your business to Steph.

George · 9 March 2021

Agent replied · 6 July 2023

Thank you George for taking the time to share your experience so far. I look forward to working alongside both you and Kelly to reach a speedy completion. Regards Steph

5/5

Trustpilot

Five Star Service

The whole process has been fantastic in relation to the purchase of a property, moving house is stressful enough but the key is communication and Stephanie Macnab Estate Agents excelled in this department with genuine concern and efficiency at all times, Samantha who handled our purchase was amazing throughout, how often can you say an estate agent always comes back to you the same day !! well this is the service we received here so a massive thanks to all the team and definitely fully deserved of the five star rating thanks

Darren · 1 February 2021

Agent replied · 6 July 2023

Evening Darren, thank you for the glowing review I will be sure to share with Sam. Good luck and best wishes in your new home, regards Steph and The Team

5/5

Trustpilot

The best agent ever

I have dealt with Stephanie for a number of years , she is always responsive and focused on your needs as a client , easy to talk to and gets results, I have recommended Steph to several friends as well as they have all been happy with her , in a world where estate agents don’t get the best press , Stephanie shines way above the others .

Martin · 8 September 2019

5/5

Trustpilot

Fantastic overall experience

I recently had the pleasure of working with Stephanie Macnab Estate Agents, and I couldn’t be happier with the experience. From start to finish, the team was professional, efficient, and incredibly supportive.

Sean · 4 January 2025

Agent replied · 9 June 2026

Thank you Sean for your lovely review!

5/5

Trustpilot

We can highly recommend Stephanie Macnab and her team

We can highly recommend Stephanie Macnab estate agents. Our experience has been particularly positive in respect of receiving an outstanding level of customer care. Nothing is too much trouble for Stephanie and her team. We have been particularly impressed by the level of communication we have experienced outside usual office hours, all our communication has received immediate response. We were delighted with the professional marketing of our property and the professional video was instrumental in generating a high number of viewings resulting in sale agreed. We can not be more delighted with the whole package and service we received.

Anne · 6 August 2020

Agent replied · 6 July 2023

Thank you, Anne & Jed, you’re kind words are appreciated and I’m delighted we’ve met your goals, regards Steph

5/5

Trustpilot

Thank you to Steph and the team

Thank you to Steph and the team, particularly Sam, Carol and Lucy who were always friendly and very helpful. Wishing you every success with your new Formby venture

LC · 13 July 2021

Agent replied · 6 July 2023

Thank you for taking the time to provide us with such a kind review. Please pop in to see us in Formby - not long to go now!

5/5

Trustpilot

The best in the area by far!

We couldn't have asked for a better estate agent. Others pale in comparison. She is non stop, chasing leads, viewings galore and isn't just about selling your property. She wants to find the right fit and listens to the buyers and the sellers needs, matching them beautiful. Her prices are more than reasonable, and packages clear and concise. If you haven't sold a house before she is great at explaining the market and how things work. Thank you for your fantastic work.

ChristinaDEMPSEY · 15 June 2020

Agent replied · 6 July 2023

Thank you Christina, your kind words and positivity are appreciated.

5/5

Trustpilot

"Best in class"

Over the years we have bought and sold properties around the UK and overseas. Of these experiences Stephanie MacNab has been our "stand out" estate agent. Her use of great photography, leading edge technology and media tools to present the house was "best in class". Stephanie's professionalism, proactivity and excellent empathy made our recent home sale a positive experience. We felt the whole property sale was handled in an exemplary and pleasurable manner. We would highly recommend Stephanie as truly outstanding: a highly experienced lady that you can totally rely upon to deliver you a unique service of the highest quality.

Sally · 20 May 2020

Agent replied · 6 July 2023

Thank you Charles & Sally - it was an absolutely pleasure. I hope you the new owners enjoy your former home.

5/5

Trustpilot

Excellent service from a lovely estate agent!

Stephanie was an attentive & component estate agent, she spent as much time as we needed/wanted whilst we viewed the property (nearly an hour).She was very knowledgable about the property and even managed to get a trusted colleague, who was a surveyor, on video call to help us resolve a query about the house.Once the offer was accepted Stephanie has moved very quickly, chasing both parties and is certainly very proactive!I will certainly be recommending her services for anyone we know who are looking to sell their home in the area.

Andrew · 21 March 2020

Agent replied · 6 July 2023

Thank you Andy your kind words are much appreciated.

5/5

Trustpilot

Professional and Personal Service

The Stephanie Macnab team have all been extremely professional and personal. They have managed every step of the process and kept me up to date on everything. They have made what could have been a very difficult thing for me personally in to a pleasant and pain free experience, for which I am very grateful. I highly recommend them for anyone thinking of selling their property.

Siobhan · 26 August 2022

Agent replied · 6 July 2023

Thank you Siobhan for your lovely words. You were an absolute pleasure!

5/5

Trustpilot

Safe Hands

Not having moved home for over 45 years we were expecting a most stressful experience, how wrong we were. From the moment Stephanie Macnab came to give a valuation on our property we knew we were in safe hands. Within a week we had a number of viewings and after a further three days we had accepted an offer on our house. All in all, a most pleasant experience, professionally carried out. Well done SM.

David · 26 January 2021

Agent replied · 6 July 2023

Thank you David & Christine, for the review your kind words are appreciated. Good luck and best wishes, regards Steph

5/5

Trustpilot

Exceptional service

Very professional & prompt response to queries. Always returned any calls.

Stella · 24 July 2025

Agent replied · 26 August 2025

Thank you Stella for your wonderful review😊

5/5

Trustpilot

professional and efficient service

Stephanie was well prepared and knowledgeable at our valuation. Very professional photographs were taken on a date convenient to us and the house was on the market two days later with an open house planned for that weekend. All the staff I have dealt with have been friendly, professional and efficient. Offer accepted and solicitors have been instructed just 8 days after photographs were taken!

Lynne · 21 June 2022

Agent replied · 6 July 2023

Hi Lynne, thank you for such a great review! We're very happy to hear that you had a great experience with us. You were an absolute pleasure to deal with. Stay in touch!

5/5

Trustpilot

Very professional and proactive…

Very professional and proactive service. Sam was excellent and resulted in a very smooth, stress free purchase. Outstanding, would highly recommend Stephanie and her team.

Gillian · 14 January 2021

Agent replied · 6 July 2023

Thank you for the feedback Ellie, always lovely to hear and I will share with Sam. I hope you are enjoying your beautiful new home, regards Steph

5/5

Trustpilot

5 Stars to Stephanie Macnab Estate Agents…

We gave Stephanie Macnab Estate Agents 5 stars as we found the service to be professional, efficient and friendly. It was actually a enjoyable experience to purchase a property through Stephanie Macnab. The viewing was courteous and informative, and purchase was conducted in a respectful manner in very short time, with regular updates on the process. Thank you to the Team.

Paul · 22 July 2022

Agent replied · 6 July 2023

Hi Paul, thank you for your fantastic review. We're so pleased you had an enjoyable experience with us, you were an absolute pleasure to deal with. Wishing you all the best!

5/5

Trustpilot

Amazing!

We have just bought our first home through Stephanie Macnab estate agents and could not have been happier with the service. Special mentions to Nigel & Debbie who were both wonderful in their respective roles. Thank you!

Grace · 15 May 2024

Agent replied · 24 August 2024

Thank you Grace! Wishing you all the best in your first home and new chapter😊

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