Stephanie Macnab Estate Agents Formby reviews

★★★★★ 5/5

Google

Perfect service at every stage - from the initial valuation by Stephanie, to the pictures from Simon to the excellent way the team handled the many many viewings ! Big thanks to Lucy,Debbie,Fernanda for all their help and to Sam for helping us with the negotiation of offers and ultimately the closing of the sale, Sams advice was wonderful and the teams energy and friendliness is so appreciated

Alex · 16 April 2024

★★★★★ 5/5

Trustpilot

Stephanie Macnab - Professional , reassuring & personable.

We had the pleasure of selling our childhood family home through Stephanie Macnab (Formby). From our very first encounter with Stephanie we knew we would be in great hands. Our property sold the very first open weekend, with multiple viewings and offers which is amazing considering the current market. We couldn’t be happier with the service that was provided by the team. Everyone went above and beyond for us, nothing was ever too much trouble. Both Debbie and Lucy made our whole experience stress free with their attentive service. We highly recommend the Stephanie Macnab team.

Christopher · 16 May 2023

★★★★★ 5/5

Trustpilot

Professional & Helpful

Very professional and helpful estate agent, in particular Sam. Very pleased with the service and I wouldn't hesitate in recommending them.

John · 28 July 2026

★★★★★ 5/5

Google

Steph and her team are the best around. I bought a house from them recently, and whilst admittedly I am a little demanding, they were brilliant. Super professional. I suspect they are even better to sell from (as you can tell from pics etc). If I ever sell again, I would 💯 use Steph McNabb. …

A · 19 August 2024

★★★★★ 5/5

Trustpilot

Thank you

We would like to thank Stephanie McNab for guiding us through the process of buying our dream home. Communication throughout was excellent and a huge thank you to Sam. Her guidance and support was invaluable. Would highly recommend to anyone looking for a calm, reliable estate agency who go above and beyond for their clients.

Rachael · 7 August 2024

★★★★★ 5/5

Trustpilot

Highly recommend the team at Stephanie Macnab

We have had a great experience with selling our property. Lucy was very welcoming on the initial call when I wanted to list the property, she set up a valuation very quickly. Simon valued our property & he explained everything thoroughly & then came back to take our photographs. Once we were on the market; Debbie & Lucy were really helpful & kept us updated at each stage of the process. I would recommend them to anyone selling their property!

Alexandra · 30 September 2022

★★★★★ 5/5

Trustpilot

A very satisfied customer

I recently sold my mother’s house, where she had lived for over 60 years. Three estate agents all suggested a similar asking price for the house, and I decided to sell through Stephanie Macnab. Available data indicated that Stephanie had sold more houses than other local agents in 2022 and this was confirmed in my eyes by the number of her ‘sold’ boards in the road. However, what really convinced me to go with Stephanie was her personality. She was a bundle of energy and efficiency and clearly passionate about her job. She came across as sincere and knowledgeable and I felt sure that she would get me the best deal.Everything was handled smoothly and efficiently. Three days after putting the house on the market, 14 potential buyers viewed the house and I received offers from 7 of the 14. The offer I accepted was 11% above the asking price. Debbie was my point of contact and she kept me up to date throughout with feedback and offers from prospective buyers. I couldn’t be happier with the service I received.

Dr · 22 June 2022

★★★★★ 5/5

Trustpilot

I would like to thank all the staff at…

I would like to thank all the staff at Stephanie Macnab I would highly recommend to anyone. Highly professional and caring for the client. I have dealt with other estate agents and would only be interested in a quick sale not the right sales. That is where Stephanie and her team where different it was about the right sale and how it worked for my the client. Extra care and consideration was used at all times lovely run business. Thank you again from me and my mum.

Laura · 11 April 2022

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. Couldn't thank Nigel enough for showing us round our new home and answering all the questions we had. Debbie was amazing ensuring we were kept up to date every step of the way. Thank you to all the team for helping us get our first home. Would highly recommend!

Danielle · 22 April 2024

★★★★★ 5/5

Trustpilot

Amazing Experience. Highly recommend.

I have had a fantastic experience with Stephanie Macnab Estate Agents. I am Purchasing my first house from overseas and this has been very difficult with additional challenges, but Carol Gamble has been fantastic and accommodating. Absolutely incredible. Through a very stressful situation, Carol literally had me laughing out loud on the phone. We have never met in person but i feel like already know her well. I highly recommend working with the Stephanie Macnab team and i can see why this company is so highly recommended and respected in my home town of Formby.

Daniel · 3 March 2022

★★★★★ 5/5

Trustpilot

Exceptional service merits high recommendation

The property market is very different from when we last bought a house 40 years ago, so family and friends recommended we use Steph and her wonderful team following their own highly successful experiences. We are so glad we did as our own experience of both selling and buying proved to be exceptional. At every stage we felt expertly and professionally supported with care, thoughtfulness and kindness.

Liz · 1 June 2026

★★★★★ 5/5

Trustpilot

The whole team are a credit to Stephanie

The whole team at Stephane Macnab Estate Agents are a real credit to her! They are professional, courteous and strive for the best for their clients at all times. Their communication was fantastic, keeping us updated at every point throughout the process. The staff are knowledgeable and sensitive to the clients needs. Having them conduct the viewings was an integral part of the process for us. I would highly recommend them to anyone who wants a seamless sale/purchase as they made the whole experience less stressful. A special mention to Sam for all her hard work - thank you x

Helene · 18 February 2022

★★★★★ 5/5

Trustpilot

Outstanding Customer Service

Outstanding Customer ServiceFrom putting the house on the market to a sale agreed in less than 6 days !All the viewings were block booked and carried out on the same day which makes the whole process a lot easier. All the team at Stephanie Macnab are very professional and keep you updated every step of the way with feedback and offers from every viewer.Debbie handled everything and worked really hard to tie everything together with outstanding customer service.If you are looking to sell your property Stephanie Macnab Estate Agents are the agents to use if I could give 10 stars I would.Thank you Steph, Debbie and all the team.

Steve · 14 January 2022

★★★★★ 5/5

Trustpilot

Highly recommended!

Extremely professional and business-like, yet maintaining a personal touch, understanding and support when necessary. Communication and attention to detail was excellent. I dealt with Sam and Debbie, both of whom were a pleasure with work with. Thank you very much!

Danson · 15 November 2024

★★★★★ 5/5

Trustpilot

Impressive service from the Stephanie Macnab team

We have recently sold our house with Stephanie Macnab, and had an extremely positive experience. From valuation to marketing and viewings, we found the team to be friendly, efficient and professional. We were very happy to sell our house within a week, with excellent communication and service from Debbie throughout. We wouldn’t hesitate to recommend to others selling in the area.

Katie · 11 September 2025

★★★★★ 5/5

Trustpilot

Can't recommend highly enough

I cannot recommend Steph Macnab and the team enough. From the very first call everything has been incredibly straightforward, and as a first time seller all my questions have been answered with ease. Speaking with the team, Carol, Lucy, Sam and Steph herself has been a delight throughout, and they are always at the end of the phone to help. I would highly recommend Steph Macnab, especially if you're looking for a sale where you can be confident everything will run smoothly, with a friendly and professional team ready to help.

Lily · 9 April 2021

★★★★★ 5/5

Trustpilot

Incredible Service

I do not generally leave online reviews, however in this instance, it really could not be more merited.In a rather complex situation involving 3 simultaneous transactions, the level of support that Stephanie Macnab and her wonderful team offered was quite remarkable. Indeed, the whole team, especially Steph herself, Sam, Lucy, and Carol were an absolute credit to both their team and the industry. With over 20 years of personal industry experience, I can count on one hand the number of estate agents that I feel provide genuine support, and critically add value to a transaction. Stephanie Macnab are most certainly one of those.The quality of the service that they provided, was matched only by their professionalism, and their relentless passion to obtain successful completion for all parties.We just wanted to express our thanks accordingly.I vigorously recommend Stephanie Macnab estate agents to others.Matthew

Matthew · 24 March 2021

★★★★★ 5/5

Trustpilot

A brilliant service from start to finish

From the day Steph came to see us and explained how her firm operates, we were unfailingly impressed at her and her team’s friendliness, warmth, efficiency and overall professionalism. Any telephone request was responded to promptly and personably over a 4-month period, and we felt that all the team were just as invested in selling our house for a good price and with minimal stress as we were. We would recommend them and their services wholeheartedly.

Gwyn · 5 February 2026

★★★★★ 5/5

Trustpilot

Having just gone through the process of selling a house

Having just gone through the process of selling my mother-in-law's house and my dad's house using different estate agents, the value of a knowledgable, enthusiastic and skilled estate agent is clear. Sam and the Stephanie MacNab team were agents for my dad's house sale and were great, always communicating, providing sales updates, and being proactive rather than waiting for market activity. When our prospective buyers fell through, they already had a plan of action in play to bring other interested parties into the process, resulting in quickly finding a strong new buyer and a price we were more than happy with. All through the sales process they have been on the case, moving the deal to completion. They are also a lovely team to work with, which makes a stressful process a lot easier. If only my mother-in-law's estate agents had been half as good!

Stephen · 10 January 2025

★★★★★ 5/5

Trustpilot

Property Purchase

We have made an offer on one of their properties. Excellent communication throughout the dealings. Debbie has been very helpful and friendly. Would recommend

David · 16 April 2025

★★★★★ 5/5

Trustpilot

About 5 minutes after meeting Stephanie…

About 5 minutes after meeting Stephanie we were hooked, her enthusiasm and professionalism was immediately apparent. This clearly brushes off on the staff who I could not fault at any point. They were efficient, professional and very respectful and have made what can be a difficult exercise a relatively smooth process.Well done to all and a particular thanks to Debbie who worked diligently to support us.Instruct Stephanie McNabb Estate Agents and you will not be disappointed

Annie · 11 September 2021

★★★★★ 5/5

Trustpilot

Very satisfied, thank you.

We have recently bought a property through Stephanie Macnab Estate Agents. From start to finish it was dealt with professionally, honestly and all phone calls were returned Immediately. We felt in very safe hands.Considering the problems of Covid, visits to the property with Lucy were handled safely and nothing was too much trouble, as we needed several visits. She answered most questions and anything she couldn’t, she found out and came back to us quickly. We would not hesitate to recommend this firm. They took the hassle and stress out of moving. Probably the best we have used for efficiency. Maureen

Julia · 7 October 2020

★★★★★ 5/5

Trustpilot

Highly recommend

From start to finish the professionalism and communication from Sam at Stephanie Macnab has been excellent. Sam kept us informed throughout the whole process taking the stress out of the purchase and providing valuable support.

Louise · 6 November 2024

★★★★★ 5/5

Trustpilot

One of the best Estate Agents l have done business with....

What can l say! it was a pleasure purchasing a property from Stephanie Macnab Estate Agents the Southport office, the whole process went as smoothly as possible considering the current Covid 19 situation, they were always prompt with responses and very professional, l would recommend them to anyone looking to sell or buy a property, l will have no hesitation in making them my number one choice if l ever need to sell my home in the future. Thank you Steph & team. From J W

Jo · 28 May 2020