Trusted Agent profile · Forest Hill

Winkworth Forest Hill reviews

★★★★★ Excellent

229 reviews across 1 platform

9 London Road, Forest Hill, SE23 3TW

Part of Winkworth, see every office.

Winkworth's office in Forest Hill, at 9 London Road, is rated 4.8 out of 5 across 229 reviews on 1 platform, including 229 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.8 / 5

229

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Winkworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Forest Hill office, from every platform, shown as written. First names only.

5/5

Google

I rang 3 estate agents, 2 of which sounded like young cocky school boys. My 3rd call was to Winkworth where I spoke to Jordan and instantly knew I wanted him to sell the house. He was courteous, polite and knowledgeable and I haven’t regretted going with Winkworths once. They have kept me informed throughout, couldn’t ask for more. Next door are hoping to move soon and will definitely be using Winkworth.

Jackie · 20 May 2024

Agent replied · 19 June 2024

Dear Jackie, Thanks for your review and trusting us with the sale of your property. We wish you the best in the future! Winkworth Forest Hill

5/5

Google

Yinka and the team at Winkworth have been very helpful during our sales process, from valuation to viewings to supporting the conveyancing process. Recommend speaking to him if considering a sale in the area, many thanks Yinka!

Paul · 14 August 2025

Agent replied · 14 April 2026

Dear Paul, Thank you for your review! We’re thrilled to hear you had a positive experience with Yinka and the team here at Forest Hill while selling your property with us. Best regards, Winkworth Forest Hill

5/5

Google

I had the pleasure of working with Shamia for my recent property purchase. We built an excellent rapport from the start and I found him attentive and very responsive. Thanks Shamia!

Sonia · 11 October 2025

Agent replied · 11 October 2026

Dear Sonia, Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that your experience with Shamia was so positive and that he provided attentive and responsive service throughout your property purchase. Congratulations on your new property, and thank you again for choosing Winkworth!

5/5

Google

Yinka was great - kept me in the loop with everything going on and was really easy to work with in the process leading up to my offer being accepted. i was in great hands. Thank you!!

Flo · 5 August 2025

Agent replied · 14 April 2026

Dear Flo, Thank you for taking the time to leave such a lovely review! We're so pleased to hear that you felt well-supported throughout the process and that Yinka helped make everything run smoothly. Congratulations on having your offer accepted , we're thrilled to have been part of the journey! All the best, The Winkworth Team

5/5

Google

Yinka was very helpful and informative in the lead up to my offer being accepted. He was available at short notice to show me the property and advised me during the process of making the offer.

Michael · 14 August 2025

Agent replied · 14 April 2026

Dear Michael, Thank you for your review! We're so pleased to hear that Yinka was able to support you throughout the offer process and provide helpful guidance along the way. Being available when needed is something we really value, and we're glad it made a difference for you. Congratulations on your accepted offer! Best wishes, The Winkworth Team

5/5

Google

We had an excellent experience with Jordan at Winkworth. His professionalism and experience made the entire process of buying our flat relatively smooth and stress-free! He was always available to answer our questions and was able to provide useful guidance at every step. I highly recommend Jordan to anyone looking for a reliable and efficient estate agent. Thank you, Jordan!

Celeste · 23 September 2024

Agent replied · 23 October 2024

Hi Celeste, Thank you for the review and recommendation. Glad we could help you find the right property and make the process stress-free! Winkworth Forest Hill

5/5

Google

winkworth were brilliant throughout the entire process of buying my flat. Fintan McHugh was incredibly responsive and helpful and made sure the process was as seamless as possible. Very happy customer

Ellie · 11 September 2026

Agent replied · 11 October 2026

Dear Ellie, It’s wonderful to hear that you had such a positive experience purchasing your flat with us. We’re especially pleased that Fintan was responsive and helpful throughout, and that he helped make the process as smooth and seamless as possible. Thank you for your lovely feedback. Best wishes, Winkworth Forest Hill

5/5

Google

Yinka was friendly, knowledgeable and went above and beyond to ensure we could view the property at convenient times. We appreciate his advice and time.

Martha · 14 October 2025

Agent replied · 14 April 2026

Dear Martha, Thank you for your kind feedback! We’re glad Yinka could make the viewing process easy and helpful for you. We appreciate your support! Best wishes, The Winkworth Team

5/5

Google

I’ve had a really positive experience working with Yinka throughout the home-buying process. He has been incredibly professional, informative, and consistently responsive to all of my question, no matter how big or small. I always felt like I could reach out to him and trust that he would either have the answer or make the effort to find it. His clear communication and approachable manner made the entire experience smooth and pleasant. I would happily recommend him to others.

Anne-Marie · 14 August 2025

Agent replied · 14 April 2026

Dear Anne- Marie Thank you for your review! We're thrilled to hear that Yinka has provided great communication and a positive experience. Wishing you all the best. Best regards, Winkworth Forest Hill

5/5

Google

Ursula and her team were incredibly helpful throughout our tenancy with Winkworth. They were always very quick to help us with any questions and to fix things if needed at the property. They were very kind to us at the end of our tenancy and maintained a great line of communication with us and the landlord to ensure the return of our deposit!

Lucy · 20 May 2024

Agent replied · 19 June 2024

Hi Lucy, Thanks for the review, happy to hear that you were satisfied with our services Winkworth Forest Hill

5/5

Google

After meeting with several agents during the valuation process, Shamia truly stood out. His passion for property was evident, and the sheer number of successful sales he had personally handled gave me immense confidence. Not all agents are the same, and Shamia is definitely the best of the bunch! I couldn’t recommend him more highly.

Rebin · 23 September 2024

Agent replied · 23 October 2024

Hi Rebin, Glad to hear you had a positive experience, thanks for recommending us Winkworth Forest Hill

5/5

Google

Mauro was my estate agent when I was looking for my first home. He was fab and not only showed me properties I was interested in, but suggested places he thought I would like that I would not have considered otherwise. One of these was the property I ended up buying! Mauro was always on hand to help with additional viewings or any communication I needed with the vendor that wasn’t done through solicitors. Thank you for all your help!

Nandini · 27 February 2023

Agent replied · 27 February 2024

Good Afternoon Nandini, Thank you for taking the time to post a review and very pleased to hear that you have had a positive experience. Hope you have settled into your new home. Winkworth Forest Hill

5/5

Google

These estate agents are fantastic!! I'm actually so glad that the seller chose winkworth, because they actually were the glue during the entire process. First, I worked with Joanna who showed me the property and really interacted with a lot of generosity and kindness. She brought the human element to a process that can often be strange and alienating. She even arranged a second viewing with my child and played hide and seek in the house, which was so endearing. I really started to imagine myself in the space before I even put my offer in! After the offer, Carolina García stepped in and wow - is she great at her job! She kept in contact with me through the months-long process, explained things even when the solicitors went quiet, and always assured me of the progress. She tempered my expectations when I (and the seller) got frustrated with delays that were beyond us. Lastly, the office reception was nice when it was time to pick up keys. They warmly congratulated me on my first home purchase and gave a bottle of bubbly 🥺 I don't think I would have purchased this property without Winkworth, so the seller really owes them one! I had interactions with impersonal and cold agents immediately before this and it put me off the properties they were representing. I couldn't be more celebratory of this agency and will gladly recommend them to buyers and sellers alike. ✨

Samar · 27 February 2023

Agent replied · 27 February 2024

Dear Samar, Thank you so much for your thoughtful review. This is exactly the experience we'd like all of our customers to have and are so glad we made your moving experience easier. Wish you the very best at your new home and we remain at your disposal for anything you might need. All the best from us at Winkworth .-

5/5

Google

Sold our house through Winkworth Forest Hill. Dealt with Paul and his team on the sales side and George for completions and case progression. Aside from the ace work they did selling our house within a day, they were great at staying in touch throughout the process and facilitating the smooth transaction. A top team highly recommended.

Joe · 24 July 2024

Agent replied · 23 August 2024

Hi Joe, Glad to hear you had a positive experience, thanks for recommending us Winkworth Forest Hill

5/5

Google

Shamia is a great representation for the brand. He's knowledgeable and really cares about the customers ideas and needs. Human are always quick to make complaints when we have a bad experience but never quick to give praise when we have a good experience so thought it was important to share

Josh · 23 September 2024

Agent replied · 23 October 2024

Hi Josh, Thanks for the review, happy to hear that you had a fantastic experience with us Winkworth Forest Hill

5/5

Google

We had a very good experience selling and buying with Winkworth Forest Hill. Jordan found us an excellent range of properties to view, kept us updated and was extremely helpful and friendly throughout the process. George was invaluable during the conveyancing process, acting calmly and professionally to help complete the process.

Gareth · 24 July 2024

Agent replied · 23 August 2024

Hi Gareth, Thanks for the review, happy to hear that you were satisfied with our services Winkworth Forest Hill

5/5

Google

George was a massive help and a ray of sunshine through an otherwise very difficult conveyancing process. He always responded promptly (even when going to have his wisdom teeth removed) with solid advice and kept the pressure on the solicitors constantly to keep things moving as quickly as possible. Thanks a mil for all the help! Would 100% work with winksworth and George again.

William · 30 October 2023

Agent replied · 19 June 2024

Hi William, Thanks for your review, so happy to hear everything went well. Winkworth Forest Hill

5/5

Google

Andrew, Lux and the rest of the team looked after us impeccably from start to finish during our recent house sale. Whilst there were some tricky points to navigate, they took it all within their stride to ensure a straightforward journey to completion. Thanks again.

Sam · 24 March 2026

Agent replied · 14 April 2026

Dear Sam, Thank you for your kind words. We’re delighted to hear that the team at Forest Hill was able to support you throughout your purchase and make the process feel more straightforward. Best Wishes, Winkworth Team

1/5

Google

Nathan Rocco, a letting agent, has cancelled our viewing an hour before it due the current tenants fell ill. Ok, things happen. But after it he just ghosted us - he suggested a new viewing, we agreed and since then he just keeps ignoring us, not a single email was answered. However, the property is still available, they even reduced the price. What about a little bit of respect for the people?

Any · 14 July 2025

Agent replied · 14 April 2026

Hi Any, We can't seem to find your details on our system unfortunately. We always strive to deliver the best customer service possible and would appreciate if you could email us directly at newcross@winkworth.co.uk detailing your experience. We look forward to hearing from you Kind regards, Winkworth Forest Hill

5/5

Google

Yinka was friendly and knowledgeable and helped me find a great place after a long search with other agents. Would recommend.

Allan · 14 August 2025

Agent replied · 14 April 2026

Dear Allan, Thank you for your review! We're thrilled to hear about your positive experience with Winkworth. Thank you again for choosing Winkworth! Best regards, Winkworth Forest Hill

5/5

Google

We had a great experience with Fintan, very responsive and friendly! Thanks for helping us find our new home :)

Jenni · 11 September 2026

Agent replied · 11 October 2026

Dear Jenni, We’re so pleased to hear that Fintan made your experience such a positive one. Thank you for your lovely feedback, and congratulations on your new home! We wish you many happy years there. Kind regards, Winkworth Forest Hill

5/5

Google

Cannot recommend Winkworth, and Kyle in particular, enough. Throughout the twists and turns of the house buying process Kyle was consistently available, transparent and really went above and beyond to get the sale done, thanks to him we managed to pull off what was not a straightforward transaction with an outcome that was fair to all sides. I genuinely felt he had my back the whole time. If you’re looking to buy in the New Cross/Brockley/Forest Hill area then Winkworth is your company and Kyle is your man.

N · 27 February 2022

Agent replied · 27 February 2024

Dear Natalie, many thanks for taking the time to leave this review. We're delighted you're happy with the service received from Kyle and that everything worked out well in the end. Enjoy your new home! Winkworth Forest Hill

5/5

Google

Winkworth Forest Hill (specifically, Kyle) were a pleasure to deal with when I was buying my first house. With the caveat that the agent is always working for the seller first and foremost in mind, Kyle was a great point of contact for us throughout the sale. He was responsive, helpful and did his best to keep everything moving along. Estate agents can get a bad rap, but everything here was professional and pleasant. Cheers!PositiveResponsiveness, Professionalism

Charlie · 24 August 2022

Agent replied · 27 February 2024

Hi Charlie! Many thanks for your kind review, we are pleased to hear the service you received was satisfactory, and hope to continue our business relationship further... Winkworth Forest Hill

5/5

Google

I had a great experience with Marcus. He provided excellent customer service throughout, was professional and responsive, and took the time to answer all my questions clearly. I really appreciated his helpful and honest approach, and I would happily recommend him to others.

Elenice · 24 March 2026

Agent replied · 14 April 2026

Dear Elenice, Thank you for your kind words. We’re so pleased to hear that Marcus provided excellent service throughout and that his professional, responsive, and honest approach made a positive difference. Wishing you all the best for the future, Winkworth Forest Hill

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Questions about Winkworth Forest Hill

Has Winkworth won any awards?

Yes. In The Trusted Agent 2026 awards: Winkworth, Forest Hill won Trusted Agent.

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