Every review we hold for the Forest Hill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent experience with our recent purchase, Lux was so brilliant in keeping in touch with us and was incredibly honest and helpful- so refreshing. Can't recommend him highly enough!
Amy · 24 March 2026
Agent replied · 14 April 2026
Dear Amy,
Thank you for your kind words. We’re delighted to hear that Lux provided such an excellent experience and that his honesty and communication made a real difference during your purchase.
Best Wishes
Winkworth Team
★★★★★ 1/5
GoogleWe let our home through winkworth while we were moving to a different city. Throughout our time with them they were deeply unimpressive property managers and tenant managers. When we successfully had a buyer for the property and served an eviction notice, our tenants refused to leave, leading to a lengthy court eviction process and thousands of pounds of damages to our property that was not picked up by winkworth as it appears they stopped inspecting the property during the eviction process. My property manager either resigned or was sacked during this period of time and sent a goodbye email to me clearly written in chatGPT, beginning with "To my dear Landlord.". Communication has been terrible, guidance and advice has been terrible, responsiveness has been terrible. Overall, avoid letting with them like the plague.
Update: currently trying to get a legionella report that winkworth charged me for, and they claimed that I never agreed to it and they have no record of it being undertaken!
Edward · 14 February 2026
Agent replied · 14 April 2026
Dear Edward,
We’re very sorry to read your comments and that you’ve been disappointed with your experience. We completely understand how stressful it can be when a tenancy and sale overlap, particularly when an eviction process becomes necessary.
We would like to review this matter in full and provide a clear explanation of what happened, including the steps taken during the tenancy and eviction period. Please contact maintenance.newcross@winkworth.co.uk or call 02039419797, and we’ll ensure your concerns are addressed directly by a senior member of our management team.
We take all feedback seriously and are committed to learning from every situation to maintain the high standards of service that most of our landlords’ experience.
Kind regards,
Winkworth Forest Hill
★★★★★ 5/5
GoogleJust wanted to say a massive thank you to Jordan from Winkworth Forest Hill who helped me find my first home.
He was so accommodating and was always there for me during the whole process, without him I think I would still be looking.
In the past, estate agents have often made me feel like I was wasting their time, Jordan was the complete opposite, made me feel a lot better about what is a huge life decision.
Thank you!
L · 29 May 2024
Agent replied · 19 June 2024
Hi,
Thanks for the positive review, we're glad we could help!
Winkworth Forest Hill
★★★★★ 5/5
GoogleAs a first time buyer, my whole experience was made a lot easier with the help of Shamia. He went above and beyond to show me multiple potential properties and helped to negotiate the best purchase for me. Shamia was always available and communicated how each part of the whole process would move forward. Dealing with someone with a profound knowledge of the area also made everything so much easier! Couldn’t recommend more.
Monique · 23 September 2024
Agent replied · 23 October 2024
Dear Monique,
Thank you so much for your review and recommendation. Glad we could help you find the right property.
Winkworth Forest Hill
★★★★★ 5/5
GoogleI came into the Forest Hill branch where I was helped by Jordan. He had impeccable manners and assured me with my queries. I needed assistance with local properties as I’m looking to move into the area. I was given a thorough brief on a variety of properties within my budget and allowed me to grasp an idea of what I can obtain for my budget. Jordan is an exception member of the team and I know where I will be coming to once I’m ready for my move. I will be recommending himself and Winkworth Forest Hill for any of my friends looking to move to the areas they cover from this branch.
Charlie · 20 May 2024
Agent replied · 19 June 2024
Hi Charlie,
Thanks for the positive review, we're glad we could be of help
Winkworth Forest Hill
★★★★★ 5/5
GoogleYinka has been working with me and he's been absolutely brilliant. So helpful and kind and generous, and no question was made to feel too stupid to ask. He's been on hand whenever I've needed advice or help, and I'm very grateful. Thanks!
Ellice · 14 September 2025
Agent replied · 14 April 2026
Dear Ellice,
Thank you for your review! Thank you so much for your kind words! We're thrilled to hear Yinka has been so helpful and supportive. We really appreciate your trust in Winkworth.
Best wishes,
The Winkworth Team
★★★★★ 5/5
GoogleAs a buyer, I'd like to say thank you to James Jenkinson who went above & beyond to arrange a Sunday viewing (his day off) & to the vendor. James' was very profesional, friendly and informative throughout. His follow ups & communications thereafter were refreshingly engaging & genuine in regards to the potential sale. I noted if I was a seller I'd def want someone like James on my side as my agent. He is demonstratively motivated for his client but with a respectful balance towards buyer. If I was selling he'd be my first go-to agent. Thank you James.
M · 20 April 2024
Agent replied · 19 June 2024
Hi,
Thanks for your review, so happy to hear you're satisfied with our work.
Winkworth Forest Hill
★★★★★ 5/5
GoogleHad a great experience with the Forest Hill team who managed the sale of my flat. Jordan was fantastic throughout, professional and responsive, and handled everything brilliantly - from securing viewings and chasing down feedback from potential buyers to effectively negotiating the sale price. George was also excellent helping to progress the sale, liaising with soliciors and the buyers to resolve any issues and keep things moving towards completion.
Dan · 23 September 2024
Agent replied · 23 October 2024
Dear Dan,
Thanks for your review and trusting us with the sale of your property.
Wishing you the best on your onwards plans.
Winkworth Forest Hill
★★★★★ 5/5
GoogleWe'd like to thank Jordan at Winkworth for his professionalism, care and hard work throughout the process of our property sale. He went above and beyond the expected job of an estate agent and always got back to us straightaway with our queries. The other team members, George in particular were also very helpful with negotiating between ourselves and our buyer. I would highly recommend using Winkworth at Forest Hill.
Denise · 24 July 2024
Agent replied · 23 August 2024
Hi Denise,
Many thanks for your recommendation and review, glad to hear everything went well for you!
Winkworth Forest Hill
★★★★★ 5/5
GoogleDonovan is a very good manager I really liked his service he helped us have a real house se23 3TY flat A 47 london road thank you very much for you service I don't know what position he have at the moment, but he have to be more then that position. Thank you for all a really appréciate you service. Fatou
Fatou · 12 December 2024
Agent replied · 22 January 2025
Dear Fatou,
Thank you for your wonderful feedback! Happy to hear Donovan could assist you in renting out your flat and making the process smooth for you. Wishing you all the best, and feel free to reach out anytime!
Winkworth Forest Hill
★★★★★ 5/5
GoogleI rang 3 estate agents, 2 of which sounded like young cocky school boys. My 3rd call was to Winkworth where I spoke to Jordan and instantly knew I wanted him to sell the house. He was courteous, polite and knowledgeable and I haven’t regretted going with Winkworths once. They have kept me informed throughout, couldn’t ask for more. Next door are hoping to move soon and will definitely be using Winkworth.
Jackie · 20 May 2024
Agent replied · 19 June 2024
Dear Jackie,
Thanks for your review and trusting us with the sale of your property.
We wish you the best in the future!
Winkworth Forest Hill
★★★★★ 5/5
GoogleYinka and the team at Winkworth have been very helpful during our sales process, from valuation to viewings to supporting the conveyancing process. Recommend speaking to him if considering a sale in the area, many thanks Yinka!
Paul · 14 August 2025
Agent replied · 14 April 2026
Dear Paul,
Thank you for your review! We’re thrilled to hear you had a positive experience with Yinka and the team here at Forest Hill while selling your property with us.
Best regards,
Winkworth Forest Hill
★★★★★ 5/5
GoogleYinka was great - kept me in the loop with everything going on and was really easy to work with in the process leading up to my offer being accepted. i was in great hands. Thank you!!
Flo · 5 August 2025
Agent replied · 14 April 2026
Dear Flo,
Thank you for taking the time to leave such a lovely review! We're so pleased to hear that you felt well-supported throughout the process and that Yinka helped make everything run smoothly. Congratulations on having your offer accepted , we're thrilled to have been part of the journey!
All the best,
The Winkworth Team
★★★★★ 5/5
GoogleYinka was very helpful and informative in the lead up to my offer being accepted. He was available at short notice to show me the property and advised me during the process of making the offer.
Michael · 14 August 2025
Agent replied · 14 April 2026
Dear Michael,
Thank you for your review! We're so pleased to hear that Yinka was able to support you throughout the offer process and provide helpful guidance along the way. Being available when needed is something we really value, and we're glad it made a difference for you. Congratulations on your accepted offer!
Best wishes,
The Winkworth Team
★★★★★ 5/5
GoogleWe had an excellent experience with Jordan at Winkworth. His professionalism and experience made the entire process of buying our flat relatively smooth and stress-free! He was always available to answer our questions and was able to provide useful guidance at every step. I highly recommend Jordan to anyone looking for a reliable and efficient estate agent. Thank you, Jordan!
Celeste · 23 September 2024
Agent replied · 23 October 2024
Hi Celeste,
Thank you for the review and recommendation. Glad we could help you find the right property and make the process stress-free!
Winkworth Forest Hill
★★★★★ 5/5
GoogleYinka was friendly, knowledgeable and went above and beyond to ensure we could view the property at convenient times. We appreciate his advice and time.
Martha · 14 October 2025
Agent replied · 14 April 2026
Dear Martha,
Thank you for your kind feedback! We’re glad Yinka could make the viewing process easy and helpful for you. We appreciate your support!
Best wishes,
The Winkworth Team
★★★★★ 5/5
GoogleI’ve had a really positive experience working with Yinka throughout the home-buying process. He has been incredibly professional, informative, and consistently responsive to all of my question, no matter how big or small. I always felt like I could reach out to him and trust that he would either have the answer or make the effort to find it. His clear communication and approachable manner made the entire experience smooth and pleasant. I would happily recommend him to others.
Anne-Marie · 14 August 2025
Agent replied · 14 April 2026
Dear Anne- Marie
Thank you for your review! We're thrilled to hear that Yinka has provided great communication and a positive experience. Wishing you all the best.
Best regards,
Winkworth Forest Hill
★★★★★ 5/5
GoogleUrsula and her team were incredibly helpful throughout our tenancy with Winkworth. They were always very quick to help us with any questions and to fix things if needed at the property. They were very kind to us at the end of our tenancy and maintained a great line of communication with us and the landlord to ensure the return of our deposit!
Lucy · 20 May 2024
Agent replied · 19 June 2024
Hi Lucy,
Thanks for the review, happy to hear that you were satisfied with our services
Winkworth Forest Hill
★★★★★ 5/5
GoogleAfter meeting with several agents during the valuation process, Shamia truly stood out. His passion for property was evident, and the sheer number of successful sales he had personally handled gave me immense confidence. Not all agents are the same, and Shamia is definitely the best of the bunch! I couldn’t recommend him more highly.
Rebin · 23 September 2024
Agent replied · 23 October 2024
Hi Rebin,
Glad to hear you had a positive experience, thanks for recommending us
Winkworth Forest Hill
★★★★★ 5/5
GoogleMauro was my estate agent when I was looking for my first home. He was fab and not only showed me properties I was interested in, but suggested places he thought I would like that I would not have considered otherwise. One of these was the property I ended up buying! Mauro was always on hand to help with additional viewings or any communication I needed with the vendor that wasn’t done through solicitors. Thank you for all your help!
Nandini · 27 February 2023
Agent replied · 27 February 2024
Good Afternoon Nandini,
Thank you for taking the time to post a review and very pleased to hear that you have had a positive experience. Hope you have settled into your new home.
Winkworth Forest Hill
★★★★★ 5/5
GoogleThese estate agents are fantastic!! I'm actually so glad that the seller chose winkworth, because they actually were the glue during the entire process.
First, I worked with Joanna who showed me the property and really interacted with a lot of generosity and kindness. She brought the human element to a process that can often be strange and alienating. She even arranged a second viewing with my child and played hide and seek in the house, which was so endearing. I really started to imagine myself in the space before I even put my offer in!
After the offer, Carolina García stepped in and wow - is she great at her job! She kept in contact with me through the months-long process, explained things even when the solicitors went quiet, and always assured me of the progress. She tempered my expectations when I (and the seller) got frustrated with delays that were beyond us.
Lastly, the office reception was nice when it was time to pick up keys. They warmly congratulated me on my first home purchase and gave a bottle of bubbly 🥺 I don't think I would have purchased this property without Winkworth, so the seller really owes them one! I had interactions with impersonal and cold agents immediately before this and it put me off the properties they were representing.
I couldn't be more celebratory of this agency and will gladly recommend them to buyers and sellers alike. ✨
Samar · 27 February 2023
Agent replied · 27 February 2024
Dear Samar,
Thank you so much for your thoughtful review.
This is exactly the experience we'd like all of our customers to have and are so glad we made your moving experience easier.
Wish you the very best at your new home and we remain at your disposal for anything you might need.
All the best from us at Winkworth .-
★★★★★ 5/5
GoogleSold our house through Winkworth Forest Hill. Dealt with Paul and his team on the sales side and George for completions and case progression. Aside from the ace work they did selling our house within a day, they were great at staying in touch throughout the process and facilitating the smooth transaction. A top team highly recommended.
Joe · 24 July 2024
Agent replied · 23 August 2024
Hi Joe,
Glad to hear you had a positive experience, thanks for recommending us
Winkworth Forest Hill
★★★★★ 5/5
GoogleShamia is a great representation for the brand. He's knowledgeable and really cares about the customers ideas and needs. Human are always quick to make complaints when we have a bad experience but never quick to give praise when we have a good experience so thought it was important to share
Josh · 23 September 2024
Agent replied · 23 October 2024
Hi Josh,
Thanks for the review, happy to hear that you had a fantastic experience with us
Winkworth Forest Hill
★★★★★ 5/5
GoogleMarcus Rosando has been extremely helpful in our search for an apartment in the Forest Hill area, and has consistently been very responsive to any queries I've had. Thanks Marcus!
Greg · 31 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.