Trusted Agent profile · Forest Hill
★★★★★
211 reviews across 1 platform
9 London Road, Forest Hill, SE23 3TW
Part of Winkworth, see every office.
Winkworth's office in Forest Hill, at 9 London Road, is rated 4.8 out of 5 across 211 reviews on 1 platform, including 211 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Winkworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Forest Hill office, from every platform, shown as written. First names only.
5/5
GoogleWorking with Sham is an actual pleasure, super helpful and really supportive throughout the whole process
Dear Aaron, Thank you so much for your review. Glad we could help you find the right property. Winkworth Forest Hill
5/5
GoogleI would like to say thank you to Katerina, lovely agent at Winkworth and do the best to help me with viewings and offer. She was very helpful, friendly and honest. Excellent service!
Dear Egle, Thank you so much for your review. Glad we could help you find the right property. Winkworth Forest Hill
5/5
GoogleReally great and attentive service. After a failed bid on a house, Sean knew exactly what we were after and helped us find our current house before it came on the market. Both Sean and Carolina were really helpful throughout the process following that. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for your review Owen. We're really happy to have helped you find the right property and so glad you're were satisfied with the whole process. Wish you lots of great memories at your new home! Winkworth Forest Hill team.
5/5
GoogleI was dreading buying my first home, with friends and family warning me about the long and complex process. However, Shamia quickly put my fears to rest, and I can't thank him enough. He was patient, empathetic, and provided excellent advice, showcasing his expertise. His dedication to customer service truly stood out, and I look forward to working with him again soon.
Hi Hector, Thank you so much for taking the time to leave a review and delighted to hear the process went smoothly. We wish you every success in your new home. Winkworth Forest Hill
5/5
GoogleJordan was very helpful in my property search and very efficient in the conveyancing process, I recommend his and Winkworth services.
Hi Keiran, Thanks for the review, happy to hear that you were satisfied with our services Winkworth Forest Hill
5/5
GoogleHelped us purchase a great first home for me & my partner - George was fair and attentive when mediating discussions between us & the vendor. Thanks Winkworth
Hi Zach, Happy to hear that you were satisfied with our services Winkworth Forest Hill
5/5
GoogleGeorge and the team at Winkworth were great at getting our sale across the line. Would thoroughly recommend.
Hi Matt, Glad to hear you had a positive experience, thanks for recommending us Winkworth Forest Hill
5/5
GoogleMauro is an exceptional estate agent. He patiently guided us throughout the whole process, went out the extra mile during viewings and always showed a positive attitude. We felt well represented by him and would definitely recommend him!
Morning, Many thanks for your review. It's great to hear you had a good experience buying through Winkworth. We wish you all the best at your new property. Winkworth Forest Hill team.
5/5
GoogleFriendly and thoughtful - The team at the Forest Hill branch especially Carolina, have been ever so kind and gracious in offering to print my child's home learning work for free when our printer broke down. Always had a lovely smile and a welcoming spirit. Many thanks for helping us out!PositiveResponsiveness
Many thanks for your review, Biancha. Happy to have been of help!
5/5
GoogleReally great and attentive service. After a failed bid on a house, Sean knew exactly what we were after and helped us find our current house before it came on the market. Both Sean and Carolina were really helpful throughout the process following that. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for your review Owen. We're really happy to have helped you find the right property and so glad you're were satisfied with the whole process. Wish you lots of great memories at your new home! Winkworth Forest Hill team.
5/5
GoogleHad a great experience selling my flat in SE23 with Winkworth. Very professional throughout, and strong communication from all members of the team. Andre was a great conduit between all the different parties in our chain. Would certainly recommend them if you're looking to sell in the area.PositiveResponsiveness, Professionalism
Many thanks for your review, Tim and best of luck to you!
5/5
GoogleThe Winkworth New Cross team is a small team of doers. In my 1½ years with them, I observe they don't talk much but get things done and delivered to promise and beyond expectation. Always in a friendly and professional manner. My experience with the team covers letting, management and sale. I will use them again and surely recommend them too. I have not been disappointed.
Hi Raf, Thanks for the review, happy to hear that you were satisfied with our services Winkworth
5/5
GoogleWorked with Andre on a recent purchase. He is professional and helped guide the process all throughout. He is responsive and you can always get him on a call. He was particularly helpful with our transaction and kept it afloat until completion. Well done Andre.
Hello Radu, Many thanks for your thoughtful review! We are extremely glad to hear that you were satisfied with the service Andre provided. Best of luck to the future... From the whole Winkworth team.
5/5
GoogleSean Doyle at the Forrest Hill branch has been nothing short of incredibly efficient and professional. Very responsive and on the pulse when it comes to following up with vital information. I've been very fortunate to have dealt with him during the process of buying a property for the first time. I would thoroughly recommend him to others without a shadow of a doubt Peter
Hi Peter, Thanks for the review, happy to hear that you were satisfied with our services Winkworth Forest Hill
5/5
GoogleShamia is an absolute star, provided 10/10 service, would recommend.
Hi Rhea, Thanks for the review, happy to hear that you were satisfied with our services Winkworth Forest Hill
5/5
GoogleI spoke with Marcus and had a great experience! Very attentive, quick to respond and really easy to deal with. He kept everything clear and made the whole interaction feel smooth and straightforward. Great service all around. Highly recommend!
5/5
GoogleRecently completed my sale with Winkworth, mostly dealt with Jordan at the Forest Hill branch, he was very good keeping me informed of the process up to the end he and the team was great.
Morning Sharyn, Thank you so much for your review. I have passed on your thoughts to Jordan who said you were a pleasure to work with. Wish you the very best! Winkworth Forest Hill
5/5
GoogleFirst class service from start to finish from team at the Forest Hill branch. From replying to emails, amending photos, keeping me updated and advising me, the team were excellent. The viewings and offers came in quickly, so they really know how to market properties competitively. The sale was particularly difficult due to circumstances completely out of our control, but they reacted swiftly and ensured we kept the momentum going when problems arose. This is also where they really earned their fee and very important as the UK buying process is fraught with pitfalls and a good agent can save a lot of heartache. Highly recommended!
Thank you so much for your review and thank you for trusting us with the sale of your property. Wish you the very best on your onwards move. Winkworth Forest Hill
1/5
GoogleAvoid this estate agent's at all costs. They are unprofessional, pushy and work with sellers that they know are not legit. The flat I was buying fell through because the seller pulled out and George and Jordan didn't even bother to inform me - I found out through my solicitor which is, they tell me, practically unheard of as the solicitor is usually the last to know. I called and called for an explanation and eventually got through to Jordan, who said George should have contacted me. He then told me that the seller wasn't replying to their calls, had pulled out for no reason and had 'done this before' so they didn't know if the sale would happen. I asked why are you working with disreputable sellers and received no explanation. I'd also love to know why George pushed and pushed for me to hurry things along my end, only for this to fall through and for him not to even bother to contact me to let me know? Disgraceful cowboys.
Dear Georgina, My sincere apologies that the sale of Wagner Street did not proceed until exchange / completion. Unfortunately the vendor gave us no explanation and we were notified by her solicitor who would have then in turn have contacted your side to give the unfortunate news. I can confirm that George and Jordan both tried to contact you on a number of occasions to relay this information but were unable to make contact. I can assure you that my team and myself are not a pushy / unprofessional agent and I apologise if this is how we have come across. It is after all to our best interest for sales to go through and we will always do our best to work with both parties involved to get a sale to completion in a timely and stress-free manner. The seller did previously withdraw from the sale of another property she was selling in the same building before exchange of contracts but assured us she was still proceeding with your sale. I apologise if George pushed to get things moving forward but as a sales progressor, this is exactly what we employ him to do. George is the in-between party that helps correspondence between both solicitors and both buyer and seller to get to exchange and completion. In this instance, it is unfortunate that Winkworth would have been unable to change any of the above. We have both the sellers and buyers best interests at heart and conduct ourselves in a professional manor at all times. I wish you the best of luck moving forward and please do not hesitate to contact me. Paul Colyer Sales Director
5/5
GoogleExcellent service provided by Jordan and the team, we were buying our first home and Jordan provided a efficient service and always followed up quickly on any queries we had. Would highly recommend.
Good Afternoon Miriam, Thank you for taking the time to post a review and very pleased to hear that you have had a positive experience. Hope you have settled into your new home. Winkworth Forest Hill
5/5
GoogleCurrently looking to relocate, but have been lost on where to go, couldn’t have been more fortunate to be assisted by shamia at winkworth who gave me an in-depth consultation,going through all of the fine details with me and my partner, helping us to come to a decision much more efficiently. Thank you so much
Thank you so much for your review and the recommendation. Happy to help whenever you're ready! Winkworth Forest Hill
1/5
GoogleI was due to have a viewing with Winkworth on Saturday 17th. I arrived on time at the property for which I'd only been given a street name. I waited for 30mins and no one arrived. The agent, Johanna, phone number did not work and her colleague Lily, could not get in touch with her. I was told someone would call me back, no one did, I had to call the branch 3 times to be told no one is coming. Awful experience and a massive waste of time. I had a similar experience with another winkworth branch on the same day. I DO NOT recommend this agents.
Dear Aisling, we're sorry to hear you have had a bad experience with Winkworth. We appreciate your feedback to help us improve and our director Paul Colyer has been in touch with you to discuss the matter directly. Best regards, Winkworth
5/5
GoogleHad a great experience courtesy of Yinka Akingbaje. He was extremely professional, knowledgable and responsive guiding me through the complexities of the purchase.
Dear Dan, Thank you so much for your kind words! We're so pleased to hear you had such a positive experience with Yinka. We’re glad he was able to guide you through the process and make it a smooth and successful one. Best wishes, The Winkworth Team
5/5
GoogleI would highly recommend this estate agent, in particular Kyle. We brought a property through them summer 2021 during the stamp duty holiday madness. They’re communication was clear, frequently updating us on the progress and the next steps.PositiveProfessionalism
Dear Sam, Many thanks for the review and wishing you the very best at your new property. Winkworth Forest Hill
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Winkworth, Forest Hill won Trusted Agent.
