5/5
GoogleEllie was very helpful and always quick to respond to any queries we had.
Trusted Agent profile · Folkestone
Motis Estates Folkestone reviews
★★★★★
287 reviews across 4 platforms
Suite 1-2 Motis Business Centre, Cheriton High Street, Folkestone, CT19 4QJ
Motis Estates's office in Folkestone, at Suite 1-2 Motis Business Centre, is rated 4.7 out of 5 across 287 reviews on four platforms, including 262 Google reviews rated 4.8.
262
Reviews on Google
This office
4
Reviews on Facebook
This office
6
Reviews on Yell
This office
15
Reviews on Trustpilot
This office
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Reviews
Every review we hold for the Folkestone office, from every platform, shown as written. First names only.
Google5/5
GoogleA really professional service for tenants and landlords. Everything was extremely smooth and the staff were very friendly and easy to work with
5/5
GoogleFantastic service from Tom ,Tilly and Chris Both selling my house and commercial interests Highly recommended
5/5
GoogleMotis has been poffessional and efficient. Dee has been responsive and friendly throughout the process!
5/5
GoogleReally quick and efficient estate agents! Excellent communications and a special thanks to Ellie who made the moving process a whole lot smoother
4/5
GoogleDeanna was so lovely, worked so hard to help me get the ball rolling and couldn't have been more proactive! She's an asset to your company :)
5/5
GoogleWe used Motis Estates for our new tenancy. Ellie was amazing all the way through and still helps as we set up! Fantastic service and very professional.
5/5
GoogleEllie was friendly and approachable and helpful, especially with the link to fill in the forms online.
5/5
GoogleVery good and helpful service, Deanna was quick to respond to emails and any queries we had!
5/5
GoogleMeghan was absolutely fantastic throughout the process, I give her credit as things weren’t easy with my application but stuck through it and managed to get me into the property. Cannot thank you enough!!
5/5
GoogleThis business consistently demonstrates exceptional professionalism and reliability. They have managed my property for many years, maintaining it to the highest standards with unwavering attention to detail. Beyond their professionalism, they show genuine compassion and understanding, especially when challenges arise. I highly recommend their services without hesitation.
5/5
GoogleKris has been amazing, had a valuation report on the house so we could move. He was quick and stress free and nothing was too much hassle. Would highly recommend. Thank you !!
5/5
GoogleI dealt with Kris here and he was fantastic. He did a brilliant job and really helped me out when I needed an urgent response to an issue - I'd highly recommend both him and Motis.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEllie has been very helpful and a great point of contact for us as renters 🥰 …
5/5
GoogleVery helpful and helped every step throughout the process!
1/5
GoogleNever got back. Applied for so many houses for rent, during the weekday and never got a message back. When they do message back they ask for your details about other houses that we think we might like. Just poor responsive. Wouldn’t recommend going through them to apply for houses.NegativeResponsiveness, Professionalism
Agent replied · 11 June 2024
Hi Heaven, we can only apologise for the late reply. We have put a couple of new properties on this week and have been astounded with the amount of enquiries, we have over 30 applicants for each property we have and are trying to get back to everyone in the order they come in. We are a small team of only 4 and finding it difficult this week. Please don’t let this be put off if you do see another property come on the market with us. Regards, Kris - Director
5/5
GoogleI contacted Motis Estates as I required a valuation on my property. Kris was extremely helpful and professional throughout, whilst also adhering to the Government's Covid guidelines. Would certainly use them again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBought my house through Motis Estates and found it very easy. Meghan was always contactable, helpful and friendly
5/5
GoogleWe needed to get our house valued asap for our completion or the date was going to be pushed back. We had 5 days to get this done, we stressed to Kris how important this was to us and of course we know he's busy but he done the valuation and report in 24 hours baring in mind how busy the housing market was during the stamp duty holiday. We couldn't be anymore grateful and would recommend motis estates and most importantly Kris to anyone.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe got a lot of help from Dee. We was provided with all the information needed and all our questions answered. We was spoken to with respect and understanding and didn’t feel that we was pushed aside for any reason.
5/5
GoogleGreat market valuation service, good value for money and completed promptly
5/5
GoogleI have just let my property through Motis estates who were very good all the way through the process. Comminication has been excellent and Jamie made itr very easyPositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleUnfortunately, I had a bad experience with D.R at Motis Estates, Folkestone. It was just a waste of time, plenty of stress and disappointment because of the lies. The lady just kept the appointment for viewing to fullfil her duty because she knew the house was already gone. I expected honesty and reliability, but faced the opposite.
5/5
GoogleMyself and wife used Kris to carry out a RICS survey. Kris had great communication, was polite, thorough and went above and beyond to help us. Cannot recommend highly enough.
Agent replied · 11 June 2024
Thank you Louis, I appreciate your review. Regards, Kris
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Tell us what you need and we'll put you in touch. Motis Estates hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Folkestone.
